“safe for children plenty of entertainment for kids and such friendly staff. This was our second time staying and we throughly enjoyed it”

“The entertainment was amazing, the pirates were so good with the children and put on amazing shows. Mo the manager was amazing and the food was beautiful.”

“Very secure hotel. Great with so many kids there! Water slides, pools, were fantastic & very clean. Great adventure for kids in & out of the caves. Pirate theme very well done both inside & out. Lots to explore. Great shows at night & fireworks. Loved the artificial grass round the pool & surroundings. Easy for the young ones to run around bare footed & areas were thoroughly cleaned every morning.”

“Fantastic for families! We will definitely go back for more!”

“Food was the best food I have had in Spanish All inclusive hotels for the past 6 years. Not just soft drinks and water were self service, but also beer and wine, which meant no queues at the bar if you wanted something else (some hotels could learn form this) Pool was nice , not too cold.. Sunbed situation manageable ( you only need to get in there really early if you need an umbrella, else just get a bed at 9 AM) Staff was very friendly, entertainment professional Air conditioning in apartment was very powerful, however it was hard (not impossible) to get cold air in the bedroom Wifi good (10Mbps) No smoking around the pool area Very secure - many times I have seen people being stopped at entrance as they were not guests”

“it was extremely clean, all service staff worked extremely hard. The food was very good and good choice. The entertainment staff worked very hard to include lots of families in the activities and fun around the pool”

“staff very friendly, entertainment for kids was just outstanding and rooms were cleaned every day to a brilliant standard. 100% I give this place and more.”

“Santa Ponsa isn't a large place. Everything is within 10mins of the hotel. Decent food, entertainment and friendly staff.”

“I was in touch with yourselves and was promised a refund to match what we would have paid direct to the hotel directly. Your agent said we had to wait until we had our holiday so could tell how much we will receive and how and when please”

“I loved that it was all for the kids, security were always around ! Were booking again for next year the pirates were brilliant we loved the day time kids club too it has a lot for the kids . We'll be back thanks so much my little girl loved it”