Typical sun beds with towels on which no one appeared for hours. Despite having the ‘no sun bed reservation’ sign, still there is no control on this. I suppose it’s just a thing in all summer hotels.

Food was good. Loads of options. There is a counter where fresh stuff are being cooked as well. Comfy bed. Beautiful view to the sea. Amazing location by the sea and two min walk to the Marina. Nice beds by the pool. Staff were friendly.

Verbleven in juli 2020

Small bar for large hotel. Only one restaurant. No kettle in room. Rubish pillows and €25 per week to use the safe deposit box in room

Location, food and staff.

Verbleven in september 2019

Lack of quality evening entertainment

Clean and fabulous location

Verbleven in september 2019

Main pool quite small and incredibly noisy during much of the day with sound clashes between the stage and pool team. However there is the option to use the much quieter pools just a step away at the sister - Marina - hotel. No entertainment at the Marina and two small but lovely pools, one circular and 2.5m deep all through. Sometimes queues to get into the restaurant which has a noisy canteen feel. Only one toaster which meant a pretty long wait to make toast at breakfast.

Right on the gorgeous (crowded) beach, above average standard of food and good all inclusive (decent cocktails), incredibly polite, hard-working and helpful staff, near to lovely, lively but calm Marina, bus stop outside to go to Ciutadella. Great location. Decent sized bedrooms and firm but comfortable beds. An older hotel with some modernisations offering some nice spaces to sit. Nice touches like cold water in the lobby, flavoured with fresh mint and cucumber or oranges. Fairly plentiful sun beds.

Verbleven in augustus 2019

It said when we booked it was a 4 star when it was in fact a 3 star hotel

Food was average

Verbleven in september 2021

No free water in the room (apart from 2 small bottles offered the first day) Not allowed to fill-in water bottles No mojitos in the "all inclusive" plan (not even made with white lable rum) Bad drinks overall not tasting at all as the originals more like syrup. Small beds No decoration at all in dinning hall (4 stars hotel) - cheap plastic chairs Not welcoming reception. They asked me to pay the whole stay upon arriving, even though it was already paid. Night show with ads (yes I'm not joking) Italian animation team with Italian as main language and barely any English Mainly Italian music on the swimming pool area (Italian radio) with few international songs. Animation team would only socialize and engage with Italian speakers. It made us feel excluded. Tours info in Italian only, in the reception they could not provide with any info, asking me to check their website, which has no tour info. Restaurant schedule info in Italian only. Very repetitive meals across our 10 days stay. in fact for 3 times we went to have dinner out to avoid to eat the same thing as the last day or the lunch. In order to change the offered beach towels they charge 10€ per towel ("all inclusive" plan). Although we got these towels offered, while talking to other all inclusive guests, they told us that the reception requested money (maybe deposit?) in order to have these towels. No sunbeds on the beach as shown in hotel pics. COVID-19 policies applied on some days only. for instance only 1 day out of our 10 days stay had social / table distancing applied in the restaurant. In the beginning staff was serving the guests in the buffet area in order not to touch the cutlery, but from one day to the other they started to do this only for the hot food. All guests were touching the cutlery to serve themselves. Also only after the 5th day they stopped serving drinks with fruit pieces inside (lemon, orange, etc).

Location (near the city marina) Spacious Beach with clean water Restaurant service (the ladies are super fast to take your used plates away) Beach umbrella free at the reception Free Wi-Fi

Verbleven in augustus 2020

It is more focused for mid-old aged people

Amazing service, flexibility, grrat quality buffet with good variety of food an drinks, location, room, balcony view, comfortable beds. They also allowed us early check in and late check out, one of the best hotel experiences we ever had.

Verbleven in september 2019

The facilities, the food, the service, the people, everything excellent

Verbleven in oktober 2019

The illumination inside the room wasn't sufficient, because there were no light bulb in the ceiling. Also parking could accomodate all the cars at night, so we had to park somewhere at the street. It was a little problematic.

Amaizing view on the "cala", tasty food, hearty administrators. Clean anf comfortable room. For us a family with a child it was useful to have there swimming pool and waterslides. At the restaurant we could obtain fresh fruits and other various dishes.

Verbleven in september 2019