Name: Ciudad de Alcala
Address: Cánovas del Castillo, 28807 Alcalá de Henares, Spain, Cánovas del Castillo, Community of Madrid, 28807, Spain
Price range: Prices for upcoming dates start at $49 per night (We Price Match)
Rating: 7.1

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (785)

Hotel Ciudad de Alcala

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Cánovas del Castillo, 28807 Alcalá de Henares, Spain –

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Super friendly staff. They helped us in everything we needed. Rooms were clean and sufficiently comfortable. Location is excellent: close to the city center and railway station.

Pablo

Spain

Location was super central, close to the station. Room was simple but clean and had toiletries. Room also had air conditioning which was nice considering the heat at this time of year (June 2019). Linen was also changed daily and bathroom re-stocked by cleaning staff. Front desk staff were also polite and helpful. Rooms were also quiet (considering the central location). Ten mins walk away from Calle Mayor which was great.

Ashley

United Kingdom

Value for money, location, ans staff very friendly and accommodating

Patricia

United Kingdom

The hotel was warm, cosy and quiet and the staff were very helpful. It is conveniently located fairly close to the town centre. The cost of the stay was about right for the standard of the hotel.

David

France

Bathroom was comfortable, the bed was also very nice as well as the room itself. Good location near the station, a bit walk from city center.

Russia

Good bed, good bathroom, good TV, good heater and very good place.

Eduardo

Ecuador

Completely renovated room, nice bathroom, excellent heating. City centre and public transportation (train & bus stations) nearby.

Ιοαννισ

Greece

Bed was comfortable and room quiet as it was separated from the main road by a windowed corridor. A short walk from the main area of the town where we were fortunate to be on Halloween - the March of the Zombies was a great laugh. Good to have parking on site but it cost 7 euros a a day and was not free. Good shower. Okay place for a full days look around.

Anne

United Kingdom

Good comfortable room ,plenty tea and coffee at breakfast good value for money

Lorna

United Kingdom

Although it wasn't actually in Madrid itself, we managed the train and metro after a few hiccup, but by the 3rd days we were traveling like the native Spanish . We did enjoyed our holiday. Thanks

Eleanor

United Kingdom

8.2

Great location!

What guests loved the most:
“Super friendly staff. They helped us in everything we needed. Rooms were clean and sufficiently comfortable. Location is excellent: close to the city center and railway station.”

Pablo Spain
“Location was super central, close to the station. Room was simple but clean and had toiletries. Room also had air conditioning which was nice considering the heat at this time of year (June 2019).”

Ashley United Kingdom
“Value for money, location, ans staff very friendly and accommodating”

Patricia United Kingdom
“The hotel was warm, cosy and quiet and the staff were very helpful. It is conveniently located fairly close to the town centre. The cost of the stay was about right for the standard of the hotel.”

David France
“Bathroom was comfortable, the bed was also very nice as well as the room itself. Good location near the station, a bit walk from city center.”

Ms Russia
“Good bed, good bathroom, good TV, good heater and very good place.”

Eduardo Ecuador
“Completely renovated room, nice bathroom, excellent heating. City centre and public transportation (train & bus stations) nearby.”

Ιοαννισ Greece
“Bed was comfortable and room quiet as it was separated from the main road by a windowed corridor.”

Anne United Kingdom
“Good comfortable room ,plenty tea and coffee at breakfast good value for money”

Lorna United Kingdom
“Although it wasn't actually in Madrid itself, we managed the train and metro after a few hiccup, but by the 3rd days we were traveling like the native Spanish . We did enjoyed our holiday. Thanks”

Eleanor United Kingdom

One of our top picks in Alcalá de Henares.Ciudad de Alcala is a pleasant walk from the center of this charming city. The hotel offers free internet and modern design.

Free Wi-Fi and paying private parking are available at this attractive hotel.

The short route into Alcala’s historic center includes the nearby Parque O’Donell. This lovely green park is near the old city walls.

The ancient university is one of the oldest in Europe. The famous monuments dedicated to Cervantes include the museum in his former house.

The nearby train station offers easy access to Madrid. There are also short train journeys to Alcalá de Henares’s new leisure and business center.

The Ciudad de Alcala offers bright rooms with a choice between of modern and classic décor. All rooms are air conditioned and have a refrigerator.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Ciudad de Alcala has been welcoming Booking.com guests since Mar 11, 2010

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Most Popular Facilities

Parking

Free WiFi

Bookers love...

“city centre”
5 related reviews

“air conditioning”
2 related reviews

“clean rooms”
2 related reviews

Top Location: Highly rated by recent guests (8.2)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental

Free WiFi

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

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3 properties in Alcalá de Henares like Ciudad de Alcala were booked in the last 12 hours

Hotel surroundings

–

Closest Landmarks *

Instituto Cervantes
0.3 miles
Alcala´s University
0.3 miles
San Bernardo Monastery
0.4 miles
Cervantes Museum
0.4 miles
Alcala De Henares Cathedral
0.5 miles
Spanish National Archives
0.6 miles
Madrid´s gate
0.6 miles
Principe de Asturias University Hospital
1.8 miles
Spanish National Library - Alcalá de Henares
2.4 miles
Camino Real Shopping Centre
8.7 miles

Restaurants & Markets *

Ahorra más Supermarket
0.1 miles
La cueva de Antolin Cafe/Bar
0.3 miles
La cúpula Restaurant
0.4 miles
Alcala Magna Market
0.7 miles

Closest Airports *

Adolfo Suarez Madrid-Barajas Airport
10.7 miles

What Travelers Love About This Location

“Location was super central, close to the station. Room was simple but clean and had toiletries. Room also had air conditioning which was nice considering the he...”

Ashley

United Kingdom

“Value for money, location, ans staff very friendly and accommodating”

Patricia

United Kingdom

8.7

“It was right beside the train station, which it was perfect location ”

Anonymous

Ireland

7.9

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4 reasons to choose Ciudad de Alcala

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One of our top picks in Alcalá de Henares

House Rules Ciudad de Alcala takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

6:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

All children under 16 years are charged EUR 10.60 per night for extra beds.

Any additional older children or adults are charged EUR 10.60 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Ciudad de Alcala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that there a limited number of parking spaces.

See all guest reviews for Ciudad de Alcala

Newest Reviews for Ciudad de Alcala

Reviewed: July 7, 2019

Juan
Spain
4.6

“For emergency bed”
- • With a pet
- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I miss the brakefast, vending machine so poor Room full of ants, nasty bathroom
Bed

Stayed in July 2019
Reviewed: June 23, 2019

Sheila
United Kingdom
7.5

“Served the purpose as we were travelling from the south of Spain to the north.”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
The fact that the room had no window to the outside, and there were no grip rails in the bath/shower.
The under ground parking

Stayed in June 2019
Reviewed: June 19, 2019

Ashley
United Kingdom
10

“Great, would stay again if necessary.”
- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
Location was super central, close to the station. Room was simple but clean and had toiletries. Room also had air conditioning which was nice considering the heat at this time of year (June 2019). Linen was also changed daily and bathroom re-stocked by cleaning staff. Front desk staff were also polite and helpful. Rooms were also quiet (considering the central location). Ten mins walk away from Calle Mayor which was great.

Stayed in June 2019
Reviewed: May 29, 2019

Patricia
United Kingdom

1 helpful vote
8.8

“Good value for money. Good size room and bathroom. Close to train station and city centre. ”
- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Walls two thin, so you easily hear other guests if they are talking
Value for money, location, ans staff very friendly and accommodating

Stayed in May 2019
Reviewed: May 12, 2019

Anonymous
Ireland
7.9

Good
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It was right beside the train station, which it was perfect location

Stayed in May 2019
Reviewed: April 24, 2019

Anonymous
Germany
6.7

Pleasant
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
Run down place, no breakfast options.

Stayed in April 2019
Reviewed: April 6, 2019

Jonathan
United States of America
6.7

Pleasant
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were not comfortable and the room was very warm and it was difficult to cool it down at night.

Stayed in April 2019
Reviewed: January 14, 2019

David
France
7.9

“The hotel is conveniently located for the purpose of my visit.”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Nothing.
The hotel was warm, cosy and quiet and the staff were very helpful. It is conveniently located fairly close to the town centre. The cost of the stay was about right for the standard of the hotel.

Stayed in January 2019
Reviewed: November 13, 2018

Jajapaja
Czech Republic

1 helpful vote
8.3

Very Good
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
no real window in the room (just one to the inside corridor). nicely quite during the night....
convenient location

Stayed in October 2018
Reviewed: October 21, 2018

Ms.V
Russia
Age group: 25 – 34

9 helpful votes
7.1

Good
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
Long check in. The lady at check in desk was super slow doing everything, and moreover, my room was not ready in time. I came at 14:10 and had to wait intil 14:30 for my room to be cleaned. Officially check in is since 14:00. Very noisy at the room from neighbours. The walls are thin.
Bathroom was comfortable, the bed was also very nice as well as the room itself. Good location near the station, a bit walk from city center.

Stayed in October 2018
Reviewed: October 7, 2018

Daniel
Spain
5.4

“To avoid”
- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Old building needing an urgent update. Bathtub was peeled off. No AC outlet available aside an extension with screws pointing out.
Staff was very polite.

Stayed in October 2018
Reviewed: June 20, 2018

Anonymous
Austria
7.5

“Nice affordable hotel ”
- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
A ten minute walk from the Main Street.
Nice little affordable hotel a bit off the city centre. Clean rooms, spacious bathroom. A solid low cost hotel

Stayed in June 2018
Reviewed: June 17, 2018

Aitorvilum
Spain
7.9

Good
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
That they didn't clean as much as they should
Really good staff with really good rooms

Stayed in June 2018
Reviewed: June 3, 2018

Mary
United Kingdom
5.0

Fair
- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Paper thin walls and uncomfortable beds
Location

Stayed in June 2018
Reviewed: May 18, 2018

Anonymous
Slovakia
3.3

Poor
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
the bed is awfull and the bathroom is dirty

Stayed in May 2018

Sleeps	Room Type
	Double or Twin Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This simply decorated room has air conditioning, a TV, and free WiFi. Room Facilities: • Bathtub • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Hardwood or parquet floors • Wardrobe or closet • Upper floors accessible by elevator Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs EUR 7 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Triple Room 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking This simply decorated room has air conditioning, a TV, and free WiFi. Room Facilities: • Bathtub • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Hardwood or parquet floors • Upper floors accessible by elevator Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs EUR 7 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Single Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This triple room features air conditioning. Room Facilities: • Bathtub • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Cable channels • Hardwood or parquet floors • Upper floors accessible by elevator Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs EUR 7 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Ciudad de Alcala

Ciudad de Alcala This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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What Travelers Love About This Location

4 reasons to choose Ciudad de Alcala

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