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Located 1 minute's walk from Plaza de España Metro Station on Gran Via, Dear Hotel Madrid offers boutique accommodation in central Madrid. The hotel features a rooftop plunge pool, terrace and restaurant. Featuring free high-speed WiFi, each stylish bright room is air-conditioned and fitted with a 40-inch flat-screen TV with satellite channels. All the spacious rooms are soundproofed and include a safe, a minibar with free mineral water, a speaker for smartphones, and tea and coffee making facilities. Private bathrooms include a rain shower, bathrobe, slippers and exclusive free toiletries. Set on the 14th floor, the Nice to Meet You Restaurant & Lounge offers contemporary and cosmopolitan cuisine in a relaxed atmosphere. Guests can enjoy cocktails and music, with spectacular panoramic views of Madrid. An exclusive buffet breakfast is also offered. Other services available include a room service. You can walk to Royal Palace of Madrid in 10 minutes. Puerta del Sol and Plaza Mayor are a 15-minute walk. Adolfo Suárez Madrid-Barajas is 21 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Dear Hotel Madrid has been welcoming guests since 29 Jun 2015.

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, American

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Room type
2 single beds
1 extra-large double bed
1 extra-large double bed
1 sofa bed
2 single beds
1 large double bed
1 extra-large double bed
1 sofa bed
3 single beds
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Kimberley
    United KingdomUnited Kingdom
    The hotel is in an excellent location. The staff were great. Pool is small but I knew that so all good. Be careful though when booking a room as the pictures are not showing the actual room type. I booked premium rooms as the pictures showed...
  • Karen
    United KingdomUnited Kingdom
    Fabulous hotel, clean and comfortable. Great location and staff amazing.
  • Steve
    United KingdomUnited Kingdom
    Great Friendly and Helpful Staff especially Bectrit at Reception Hotel was Excellent
  • Eleanor
    Amazing hotel. Staff, breakfast, location and facilities all great. No complaints at all. Went out of their way to help with trains and bus tickets etc
  • Minna
    Roof top pool is amazing! Rooms were modern and location great.
  • Matthew
    United KingdomUnited Kingdom
    Location, modern comfortable rooms, amazing showers, great views from the bar
  • Leigh
    Excellent location - great facilities, the roof top bar was perfect. Staff were great
  • Sandro
    Location was perfect, Enrique at Reception was friendly and hospitable
  • Yordanka
    Great location, main streets and Plaza de Espana, metro station just on the corner, many shops and food places, amazing view from the rooftop
  • Tracy
    Great location, little touches of luxury,room extras
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Will the swimming pool be opened in July and if there's any booking required to dip into the water. Thanks

    Dear Guest, We would like to inform you that the hotel pool will open in the summer season, according to the regulation of the Community of Madrid and..
    Answered on 31 May 2021
  • Hi there, is it possible to check in after midnight? We are only landing at 11.30pm but would love to book a room with you.

    do you have a reservation?
    Answered on 9 October 2022
  • Hello, when does your pool open this year?

    Poos is open 365 days a year from 12pm to 20pm for in house guest.
    Answered on 14 January 2023
  • Is this hotel near subway? If so, what is the name of the place at Metro stop? Thanks

    The metro is just at the main door and the stop is Plaza de España
    Answered on 18 August 2022
  • Hello, will your pool be open 11th to 31st of September please?

    Probably until middel of September and only for in house guest.
    Answered on 16 June 2022
  • Hi, I am thinking to book the deluxe double room but was wondering if it has balcony/terrace? It will be for june 21-23, 2 nights.

    Dear Sir or Madam, Please note that not all Suites have a desk, but just some of them. Please note that preferences cannot be guaranteed but are subj..
    Answered on 16 July 2021
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Hotel surroundings *

1 restaurant on site

  • Nice to meet you
    • Cuisine
      Mediterranean • International
    • Ambiance

Facilities of Dear Hotel Madrid
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • City view
  • Landmark view
  • View
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs € 33 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Solarium
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Dear Hotel Madrid takes special requests - add in the next step!


From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in


From 00:30 to 11:30



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 20 per child, per night
3+ years
Extra bed upon request
€ 70 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Maestro Mastercard Visa Cash Dear Hotel Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Dear Hotel Madrid

  • Dear Hotel Madrid offers the following activities / services (charges may apply):

    • Solarium
    • Bicycle rental
    • Swimming Pool

  • Check-in at Dear Hotel Madrid is from 15:00, and check-out is until 11:30.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Dear Hotel Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Italian
    • American

  • The prices at Dear Hotel Madrid may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Dear Hotel Madrid is 1,050 yards from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Dear Hotel Madrid include:

    • Twin/Double
    • Double
    • Family
    • Suite
    • Triple

  • Dear Hotel Madrid has 1 restaurant:

    • Nice to meet you