Dear Hotel Madrid
Gran Via, 80, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.7/10! (score from 7151 reviews)
Real guests • Real stays • Real opinions
The staff Vanessa-Bea who helped me to check in and out was extremely friendly and helpful. She arranged a better room for me as it was my very first time in Madrid and in Spain. the balcony and its view towards Plaza de Espana was exceptional. room was clean and neat. the highlight in the hotel for me was the rooftop bar which I could have a relax and chilled night with great view. location is also very convenient and walkable distance to many landmarks and good restaurants.

Rooftop bar, breakfast, front desk staff was lovely!

extremely friendly staff. quick and considerate with anything we needed.

It’s in a wonderful location; centrally located; an easy walk to key Madrid landmarks

The location is excellent. Love the view on the rooftop. The staffs went above and beyond to ensure the hospitality. My favorite hotel in Spain.

The location is really great, we have walked to the most of the places but you also have a metro directly under the hotel. Staff was helpful. There is a nice rooftop bar (but have in mind that is usually full).

The view from my room is great! The location is perfect as it is close to the Royal Palace and you can use your Google maps to walk to Museo El Prado and other tourist attractions. There’s a lot of restaurant in the area!

Super Friendly Staff. Right from the person who checked us in to Beatriz who checked us out. Room was aesthetic and they are right on Brand with everything.

Location, location, location. The metro station was literally just outside the hotel. We were rights in the heart of Gran Via, where all the shops, restaurants, theaters and clubs are. We could not have picked a better location. The room itself was modern, cosy, and extremely practical. We had slippers and robes, as well as all the necessary toiletries. One plus is that the TV has an option where you can like Netflix or Youtube account, albeit not being a smart TV. On top of that, the room has a kettle which is perfect for a hot cup of tea or coffee. I also recommend opting for the breakfast which was very delicious, but you basically pay for the view, since the restaurant is on the top floor has offers amazing panoramic views of the city. Last but not least the staff is extremely helpful and was very patient with our large gamily of 6, especially Beatriz. Will definitely come back.

The room is large and has very beautiful decor. The bath is also huge too. The hotel is in a very good location and they have complimentary red wine in the room. The beds are big and comfortable. There’s a lot of hangers and space for your clothes. A big plus as they have water refilling station on every floor!

- What guests loved the most:
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Wing
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Christine
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Boris
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Sharon
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Picharika
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Ivona
Belgium
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Sonia
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Sahil
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Bogdan
Romania
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Jerwin
Canada
Categories:
Stay in the heart of Madrid
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Located 1 minute's walk from Plaza de España Metro Station on Gran Via, Dear Hotel Madrid offers boutique accommodations in central Madrid. The hotel features a rooftop plunge pool, terrace and restaurant.
Featuring free high-speed WiFi, each stylish bright room is air-conditioned and fitted with a 40-inch flat-screen TV with satellite channels. All the spacious rooms are soundproofed and include a safe, a mini-bar with free mineral water, a speaker for smartphones, and tea and coffee making facilities. Private bathrooms include a rain shower, bathrobe, slippers and exclusive free toiletries.
Set on the 14th floor, the Nice to Meet You Restaurant & Lounge offers contemporary and cosmopolitan cuisine in a relaxed atmosphere. Guests can enjoy cocktails and music, with spectacular panoramic views of Madrid. An exclusive buffet breakfast is also offered.
Other services available include a room service.
You can walk to Royal Palace of Madrid in 10 minutes. Puerta del Sol and Plaza Mayor are a 15-minute walk. Adolfo Suárez Madrid-Barajas is 13 mi away.
This is our guests' favorite part of Madrid, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
- Will the swimming pool be opened in July and if there's any booking required to dip into the water. ThanksDear Guest, We would like to inform you that the hotel pool will open in the summer season, according to the regulation of the Community of Madrid and..Answered on 31 May 2021
- Hi there, is it possible to check in after midnight? We are only landing at 11.30pm but would love to book a room with you.do you have a reservation?Answered on 9 October 2022
- Hello, will your pool be open 11th to 31st of September please?Probably until middel of September and only for in house guest.Answered on 16 June 2022
- Is there an iron and ironing board in the room .Iron and board under request will be place in the roomAnswered on 6 June 2022
- Hi, I know that the swimming pool is closed but can we go up just to see the view or it is all closed? Thank youDear Sir or Madam, The rooftop is open but for now you cannot dip into de pool, but the area is open anyway to enjoy the views. Our restaurant is op..Answered on 26 April 2021
- Still looking?
Nice to meet you
Food: Mediterranean, International

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- Landmark view
- View
- Outdoor furniture
- Sun deck
- Terrace
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Laptop safe
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Plunge pool
- Shallow end
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Solarium
- English
- Spanish
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Dear Hotel Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Dear Hotel Madrid
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Room options at Dear Hotel Madrid include:
- Twin/Double
- Double
- Family
- Suite
- Triple
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Check-in at Dear Hotel Madrid is from 3:00 PM, and check-out is until 11:30 AM.
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Guests staying at Dear Hotel Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Buffet
- À la carte
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The prices at Dear Hotel Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Dear Hotel Madrid has 1 restaurant:
- Nice to meet you
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Dear Hotel Madrid offers the following activities/services (charges may apply):
- Solarium
- Bicycle rental
- Swimming pool
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Dear Hotel Madrid is 3,100 feet from the center of Madrid.