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Located in the heart of Madrid, Emperador is set next to Madrid’s Gran Vía. This elegant hotel offers a seasonal rooftop swimming pool and terrace with fantastic city views. The elegant and stylish rooms offer accommodations with free WiFi, flat-screen TV and private bathroom with marble floors. Emperador is just 10 minutes’ walk from the Royal Palace and Puerta del Sol, Madrid’s main square. Santo Domingo, Plaza de España and Callao Metro Stations are within a 3-minute walk, connecting you with the famous Art Triangle in just 15 minutes. Open from May to September, the Emperador offers a seasonal swimming pool and solarium with sun loungers. The cocktail-bar located at the terrace features with views of the Royal Palace, Almudena Cathedral and Gran Vía Avenue. The hotel has a lobby bar with a permanent art-gallery offering temporary exhibitions. There is a variety of restaurants within a 5-minute walk of the Emperador. Other useful facilities at the hotel include a hairdressing salon and a 24-hour reception.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.7

Breakfast Info

Buffet


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Availability

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Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
3 twin beds
or
1 twin bed
and
1 full bed
1 twin bed
1 full bed
or
2 twin beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 1,375 reviews from the past 12 months.
Guests loved Emperador's <b>central location</b> and attentive staff. The <b>rooftop pool</b> was a highlight, offering a relaxing escape. However, room soundproofing was a concern, with noise from corridors and outside. <b>Breakfast</b> received mixed reviews, with some guests desiring more variety. <b>Room comfort</b> also had varied feedback.
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Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
9.7
Free Wifi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Nesrein
    United Arab Emirates United Arab Emirates
    The location was perfect . The staff were very nice and hepful
  • Alberto
    Spain Spain
    The location is absolutely unbeatable, right in the heart of Gran Vía—the very center of Madrid. From here, you can easily walk to many of the city's major attractions, and if needed, public transportation is incredibly convenient, with bus stops...
  • Irma
    United States of America United States of America
    Location, staff was very courteous and helpful. Very clean.
  • Victor
    United States of America United States of America
    very nice Hotel, very clean ,confortable beds and well located on the Madrid Gran Via.
  • Mustafa
    Turkey Turkey
    you can’t beat the location! the cleanliness, helpfulness from the staff was amazing.
  • Nora
    United States of America United States of America
    We like and have stayed there before. I want to mentioned a front desk employee in particular, Cesar, always pleasant, willing to help, very knowledgeable, a real asset to the property.
  • Elisa
    Chile Chile
    Beautiful terrace, and spacious rooms. Staff was very friendly
  • Mark
    United States of America United States of America
    EVERYTHING! Great location, friendly, helpful staff, beautiful rooftop bar/lounge and pool, very clean, well appointed room and wonderful breakfast.
  • Oshrat
    Israel Israel
    Almost Everything location; room size; cleanness; great breakfast.
  • Claire
    United States of America United States of America
    This hotel is in the heart of the city along a beautiful street. The morning breakfast was extensive in a large room. The biggest highlight is the pool, which provides sweeping views of the city, the royal palace and is just a wonderful place to...

Hotel area info

Amenities of Emperador
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Terrace
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Electric kettle

Activities

  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • French

House rules
Emperador takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Must-know information for guests at this property

Please note that check-in is possible from 14:00.

The rooftop pool is open from 1 May to 30 September.

Please note that parking spaces are limited and cannot be reserved in advance.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Emperador of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Emperador

  • The prices at Emperador may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Emperador is from 2:00 PM, and check-out is until 12:00 PM.

  • Emperador is 2,300 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Emperador include:

    • Twin/Double
    • Single

  • Guests staying at Emperador can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • Emperador offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Fitness
    • Temporary art galleries
    • Swimming pool