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  • Guest reviews (2,305)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Read more
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We Price Match

Hotel Hotel Europa

Hotel Europa

Carmen, 4, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 2305 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,305 reviews
  • Facilities

    8.4

  • Cleanliness

    9.1

  • Comfort

    8.6

  • Value for money

    8.3

  • Location

    9.7

  • Total

    8.8

  • Free WiFi

    8.4

Location was perfect! Right on the busy Puerto de Sol in the center of Madrid. Easy 25 minute walk to major attractions. Our room was amazing with a balcony hanging over the Plaza. It was very clean.

Alan United States of America

We really had a wonderful time, it’s like all in one😊great place to stay, Café, Restaurant. Staff willing to help at any time. Thank you, we can’t wait to go back. ❤️

Carmen United States of America

Fantastic location on the Puerto del Sol. Had room with balcony overlooking the plaza. Arrived on the 12th day of Christmas and enjoyed the spectacle.

Steve United States of America

Very well located and the cleanest hotel so far in Spain

Deissy United States of America

Easy access to Plaza del Sol in Madrid. I always felt safe at Hotel Europa. Entrance was always well attended. Rooms were super quiet even with late night crowds and party-goers. I'd definitely stay here again.

Ewynkoop United States of America

Great location within distance to walking historic district of Madrid. Hotel staff was friendly, informative and had great service. Rooms were modern, new and clean. Area was very safe, lots of police patrolling El Sol. Breakfast and Dinner at restaurant was wonderful. Would stay there again on our next trip to Madrid.

Jorge United States of America

location, friendly and helpful staff memebers, lovely breakfast waiters, every monuments are in walking distance

Jyotshna Austria

Great location. Right by Plaza Del Sol, but still quiet.

George United States of America

The hotel is well located, steps from la puerta del sol. The room needs some updated, but it is cleaned.

Maria United States of America

perfect location; look out the window onto Place de Sol; walk everywhere and metro stop just outside

Patrick Netherlands

Excellent location!

9.7
The building where the hotel is located
A bathroom at Hotel Europa
A bathroom at Hotel Europa
A balcony or terrace at Hotel Europa
A bed or beds in a room at Hotel Europa
A bed or beds in a room at Hotel Europa
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Hotel Europa

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Hotel Europa

8.8
Excellent
2,305 reviews
  • 9.7

    Excellent location!

  • What guests loved the most:
  • “Location was perfect! Right on the busy Puerto de Sol in the center of Madrid. Easy 25 minute walk to major attractions. Our room was amazing with a balcony hanging over the Plaza.”
    Alan Alan United States of America United States of America
  • “We really had a wonderful time, it’s like all in one😊great place to stay, Café, Restaurant. Staff willing to help at any time. Thank you, we can’t wait to go back. ❤️”
    Carmen Carmen United States of America United States of America
  • “Fantastic location on the Puerto del Sol. Had room with balcony overlooking the plaza. Arrived on the 12th day of Christmas and enjoyed the spectacle.”
    Steve Steve United States of America United States of America
  • “Very well located and the cleanest hotel so far in Spain”
    Deissy Deissy United States of America United States of America
  • “Easy access to Plaza del Sol in Madrid. I always felt safe at Hotel Europa. Entrance was always well attended. Rooms were super quiet even with late night crowds and party-goers.”
    Ewynkoop Ewynkoop United States of America United States of America
  • “Great location within distance to walking historic district of Madrid. Hotel staff was friendly, informative and had great service. Rooms were modern, new and clean.”
    Jorge Jorge United States of America United States of America
  • “location, friendly and helpful staff memebers, lovely breakfast waiters, every monuments are in walking distance”
    Jyotshna Jyotshna Austria Austria
  • “Great location. Right by Plaza Del Sol, but still quiet.”
    George George United States of America United States of America
  • “The hotel is well located, steps from la puerta del sol. The room needs some updated, but it is cleaned.”
    Maria Maria United States of America United States of America
  • “perfect location; look out the window onto Place de Sol; walk everywhere and metro stop just outside”
    Patrick Patrick Netherlands Netherlands

Stay in the heart of Madrid – Excellent location – show map

One of our top picks in Madrid. Europa is located right next to Puerta del Sol Square in central Madrid. It offers air-conditioned rooms with a private balcony, free Wi-Fi and a flat-screen TV.

The rooms at Europa feature a fridge and a private bathroom with a bath or shower, as well as a hairdryer. Some have views of Puerta del Sol Square.

The hotel offers a continental breakfast and there is an à la carte restaurant. The café-bar has an outdoor seating area. Room service is also available.

Staff at the 24-hour reception can provide information about what to see and do in Madrid. Plaza Mayor Square is 1,300 feet away, and you can walk to the Royal Palace in around 10 minutes.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

We speak your language!

Hotel Europa has been welcoming Booking.com guests since Nov 27, 2013

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Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

뀐 Located in the heart of Madrid, this hotel has an excellent location score of 9.7

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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Just booked in Madrid 4 properties like Hotel Europa were just booked in the last 15 minutes

Guest reviews

8.8
Excellent
2,305 reviews
Read all reviews
Categories
Show details
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  • Staff9.0
  • Facilities8.4
  • Cleanliness9.1
  • Comfort8.6
  • Value for money8.3
  • Location9.7
    • Guests enjoyed the central location
    • Guests said the area is good for shopping
    • Guests liked the view
  • Free WiFi8.4

Select topics to read reviews:

See what guests loved the most:

  • Alan United States of America

    “Location was perfect! Right on the busy Puerto de Sol in the center of Madrid. Easy 25 minute walk to major attractions. Our room was amazing with a balcony hanging over the Plaza. It was very clean.”

  • Carmen United States of America

    “We really had a wonderful time, it’s like all in one😊great place to stay, Café, Restaurant. Staff willing to help at any time. Thank you, we can’t wait to go back. ❤️”

  • Steve United States of America

    “Fantastic location on the Puerto del Sol. Had room with balcony overlooking the plaza. Arrived on the 12th day of Christmas and enjoyed the spectacle.”

  • Deissy United States of America

    “Very well located and the cleanest hotel so far in Spain ”

  • Ewynkoop United States of America

    “Easy access to Plaza del Sol in Madrid. I always felt safe at Hotel Europa. Entrance was always well attended. Rooms were super quiet even with late night crowds and party-goers. I'd definitely stay here again.”

  • Jorge United States of America

    “Great location within distance to walking historic district of Madrid. Hotel staff was friendly, informative and had great service. Rooms were modern, new and clean. Area was very safe, lots of police patrolling El Sol. Breakfast and Dinner at restaurant was wonderful. Would stay there again on our next trip to Madrid.” Read more

  • Jyotshna Austria

    “location, friendly and helpful staff memebers, lovely breakfast waiters, every monuments are in walking distance”

  • George United States of America

    “Great location. Right by Plaza Del Sol, but still quiet.”

  • Maria United States of America

    “The hotel is well located, steps from la puerta del sol. The room needs some updated, but it is cleaned.”

  • Patrick Netherlands

    “perfect location; look out the window onto Place de Sol; walk everywhere and metro stop just outside”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hotel Europa

Welcoming Booking.com guests since Nov 27, 2013

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Does this room have a full view of Puerta del Sol.

    Dear customer, The superior room has a balcony facing Puerta del Sol. Sincerely yours, Raúl Gutiérrez


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Double or Twin Room with View
  • Does this hotel have an elevator?

    Dear guest, Our hotel has two elevators. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Can you guarantee a double ?

    Dear customer, Kind of beds are under availabity at your arrival. Sincerely yours, Raúl Gutiérrez


    You found this answer helpful

    You found this answer unhelpful

  • Hi, is breakfast included in room price?

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Do you have breakfast please? What will be the prices with it?

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Is breakfast included in price of room, if not what does it cost

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel Europa

Most recent questions
  • Does this room have a full view of Puerta del Sol.

    Dear customer, The superior room has a balcony facing Puerta del Sol. Sincerely yours, Raúl Gutiérrez


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Double or Twin Room with View
  • Does this hotel have an elevator?

    Dear guest, Our hotel has two elevators. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Can you guarantee a double ?

    Dear customer, Kind of beds are under availabity at your arrival. Sincerely yours, Raúl Gutiérrez


    You found this answer helpful

    You found this answer unhelpful

  • Hi, is breakfast included in room price?

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Do you have breakfast please? What will be the prices with it?

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

  • Is breakfast included in price of room, if not what does it cost

    Dear sir, Breakfas is not included in the room rate. For breakfast, you may choose every day between our different menus: Continental breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice. Price 8 € Europa breakfast: Coffee or tea with pastry or churros, bread with butter and marmalade, fresh fruit, yogurt and fresh orange juice and eggs with ham or bacon. Price 13 €. Sincerely yours, Hotel Europa


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

An Inside Look at Hotel Europa

Hotel Europa could not have a better location as it´s literally on Puerta del Sold Square, the heart of Madrid.It offers air-conditioned rooms, some with a private balcony and with views, free Wi-Fi and a flat-screen TV.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Puerta del Sol
    0.1 miles
  • Muñoz Seca Theatre
    0.1 miles
  • Preciados Street
    0.1 miles
  • Principe Gran Via Theatre
    0.1 miles
  • Monastery of las Descalzas Reales
    0.1 miles
  • Real Academia de Bellas Artes de San Fernando
    0.2 miles
  • Gran Via
    0.2 miles
  • Reina Victoria Theatre
    0.2 miles
Top attractions
  • Plaza Mayor
    0.2 miles
  • Thyssen-Bornemisza Museum
    0.5 miles
  • Royal Palace of Madrid
    0.6 miles
  • Prado Museum
    0.7 miles
  • Temple of Debod
    0.9 miles
  • Atocha Train Station
    1 miles
  • Retiro Park
    1 miles
  • Parque de Atracciones de Madrid
    2.5 miles
  • Santiago Bernabéu Stadium
    2.5 miles
  • Chamartin Station
    3.9 miles
Natural Beauty
  • River Manzanares
    1.2 miles
Public transit
  • Subway Sol Metro Station
    0 miles
  • Subway Gran Via Station Metro Station
    0.2 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    8.3 miles
How to get to Hotel Europa from Adolfo Suarez Madrid-Barajas Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Restaurant

    Food: Local

    Menu: À la carte

5 reasons to choose Hotel Europa

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Madrid

Amenities of Hotel Europa Great facilities! Review score, 8.4

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Bar
Outdoors
  • Terrace
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Themed dinners
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Bicycle rental (additional charge)
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs € 27 per day.

  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Europa takes special requests – add in the next step!

Check-in

1:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
€ 43 per child, per night
3+ years
Extra bed by request
€ 43 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Maestro Mastercard Visa American Express Hotel Europa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hotel Europa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hotel Europa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

8.8 Excellent 2,305 reviews 100% real guest experiences
  • Awesome: 9+

    1298

  • Good: 7 – 9

    832

  • Okay: 5 – 7

    138

  • Poor: 3 – 5

    31

  • Very Poor: 1 – 3

    6

Categories
  • Staff9.0
  • Facilities8.4
  • Cleanliness9.1
  • Comfort8.6
  • Value for money8.3
  • Location9.7
  • Free WiFi8.4

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    Attractions

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    • Adolfo Suarez Madrid-Barajas Airport (MAD) 8.3 miles

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    • Chamartin Station

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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