Hotel
Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Cuesta Santo Domingo, 5 y 7, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.5/10! (score from 645 reviews)
Real guests • Real stays • Real opinions
Location, the staff was very professional and dedicated.

Lovely hotel in a nice location, but what makes the hotel outstanding is the staff, simply superb!

The hotel is near the Palace but despite the central location, it was very quiet and peaceful. The food was excellent and the staff was superb.

The room was exceedingly comfortable. We appreciate a physician coming to the room to take our covid tests within the 24 hr window required by the USA. It was my birthday and the staff surprised me with a cake and a bottle of champagne. This was REALLY nice and unexpected. We loved the very close location to the palace.

beautiful hotel the concierge Caesar was amazing so helpful

Great location to explore the city and museums. The staff was extremely helpful and made the stay very enjoyable. Breakfast was great and there was something for everybody. Very quiet rooms - no noise during the whole stay.

Very well located, a beautiful antique convent/palace transformed in a modern and cosy city hotel! Great staff and service in general.

It was a beautiful experience .There is nothing i would like to have changed .Definitely a hotel to travel back too in future trips to Madrid .

The venue itself and the staff who were friendly, competent and kind at every turn.

My sister and I absolutely loved our stay at this Magnificent and luxurious property!!! Every corner of the place is Designed with such beautiful touch. Our eyes were feasting on all magnificent details while all people that work there are so incredible, friendly, professional and willing to help with absolutely everything from a kind gentleman greeting us to all ambassadors at the front desk! What a professional attitude. They let us feel like we are at home. Most importantly, it is the most convenient hotel to get tested for Antigen or PCR before flying out of Madrid. Reservations were extremely easy. We couldn’t be happier that we stayed at this centrally located piece of heaven. Also, rooftops terrace was such a valuable bonus with great pool and magnificent views of Madrid.

- What guests loved the most:
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Jose
Norway
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Khalid
United Arab Emirates
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Joanna
United States of America
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Jeanne
United States of America
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Maria
Chile
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Martin
Switzerland
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Simone
United States of America
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Mona
Bahrain
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Steven
United States of America
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Marianna
United States of America