Name: Gran Melia Palacio de Isora Resort & Spa
Address: Avenida Los Océanos s/n, 38686 Alcalá, Spain, Avenida Los Océanos s/n, Tenerife, 38686, Spain
Price range: Prices for upcoming dates start at $207 per night (We Price Match)
Rating: 8.5

Info & prices
Amenities
House rules
The fine print
Guest reviews (468)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Hotel Gran Melia Palacio de Isora Resort & Spa

Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

Avenida Los Océanos s/n, 38686 Alcalá, Spain – Great location - show map

Very friendly and quick service throughout our stay - immediately felt right at home! The rooms are fantastic and very comfortable, and the facilities are superb and in great condition. The lagoon pool is idyllic and spacious - it feels like.your own saltwater paradise to float around in. The breakfast is huge and all of the options (hot and cold food, wide variety of drinks) are delicious. Great start to the day. For the price, this is a fantastic resort, and we will definitely return!

Edward

United Kingdom

I like the hotle veiw, the service in the resturant where we have our break fast especially Mr. Mohammed Massuedi who was serving me and my family nicely and honestly, also I like the reception when I did check out both Alberto and Lomero were very helpful

Abdullah

Saudi Arabia

Beautiful hotel! Staff were very friendly and accommodating! Food and entertainment was great!

John

United States of America

Our second vacation at Gran Melia was great. The breakfast was varied and tasty. The lunch - it better to have a lunch in one of other restorations that Panegia.

Oksana

Ukraine

The resort exceeded our expectations by far. We had the all-inclusive experience which truely was all-inclusive. The large room, joyful staff, different restaurants, tasty breakfast buffet, possibility to rent a car, spacious gym and large swimming pool made our stay one to never forget. I would recommend this resort to anyone looking for a trip to Tenerife.

Jeroenvs

Netherlands

Amazing resort! Very-very clean and comfortable! Staff friendly and helpful. Excellent room. Free parking in the garage. Rich and tasty breakfast included in the price.

Jasmina

Spain

The hotel is very clean and well maintained. High quality service all over. The kids pirate pool was great for the kids. both breakfast and dinner were very good.

Anonymous

Israel

Absolutely loved the hotel - everything was faultless. Look forward to returning

Mark

United Kingdom

The room was amazing, lovely bed, great shower and lovely big bath. The food was acceptable. The evening entertainment was out of this world!

Eileen

United Kingdom

It's hard to do rating during pandemic, but it allows you to evaluate how the hotel is adapted to the situation too: breakfast was organised well, didn't feel much restrictions near swimming pool, felt safe and relaxed.

Alina

Lithuania

9.0

Staff
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On-site swimming pool
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On-site swimming pool
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On-site swimming pool
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Very clean bathrooms
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On-site swimming pool
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On-site swimming pool
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On-site swimming pool
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Very comfy beds

What guests loved the most:
“Very friendly and quick service throughout our stay - immediately felt right at home! The rooms are fantastic and very comfortable, and the facilities are superb and in great condition.”

Edward United Kingdom
“I like the hotle veiw, the service in the resturant where we have our break fast especially Mr.”

Abdullah Saudi Arabia
“Beautiful hotel! Staff were very friendly and accommodating! Food and entertainment was great!”

John United States of America
“Our second vacation at Gran Melia was great. The breakfast was varied and tasty. The lunch - it better to have a lunch in one of other restorations that Panegia.”

Oksana Ukraine
“The resort exceeded our expectations by far. We had the all-inclusive experience which truely was all-inclusive.”

Jeroenvs Netherlands
“Amazing resort! Very-very clean and comfortable! Staff friendly and helpful. Excellent room. Free parking in the garage. Rich and tasty breakfast included in the price.”

Jasmina Spain
“The hotel is very clean and well maintained. High quality service all over. The kids pirate pool was great for the kids. both breakfast and dinner were very good.”

Israel
“Absolutely loved the hotel - everything was faultless. Look forward to returning”

Mark United Kingdom
“The room was amazing, lovely bed, great shower and lovely big bath. The food was acceptable. The evening entertainment was out of this world!”

Eileen United Kingdom
“It's hard to do rating during pandemic, but it allows you to evaluate how the hotel is adapted to the situation too: breakfast was organised well, didn't feel much restrictions near swimming...”

Alina Lithuania

Get the celebrity treatment with world-class service at Gran Melia Palacio de Isora Resort & Spa

One of our top picks in Alcalá. Set on Alcalá’s oceanfront, Gran Melia Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques.

Each room or villa at Gran Melia Palacio de Isora Resort & Spa has a terrace with ocean or garden views. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe.

There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. Guests have access to 8 different bars which include a piano bar, beach bar and lounge bar.

The hotel also offers Red Level for Families service which offers exclusive access to the Family Lounge and additional facilities in the Red Level Family rooms .

Other facilities at the hotel include tennis and paddle courts, as well as a 24-hour gym, 3 freshwater swimming pools, including an adults only pool and separate children pool with a slide and a miniclub, and solarium areas.

Spa facilities includes a thermal circuit, massage services and a range of health and beauty treatments. Professional entertainment for all ages throughout the day.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Gran Melia Palacio de Isora Resort & Spa has been welcoming Booking.com guests since Dec 9, 2009
Hotel chain/brand: Gran Melia Hotels & Resorts

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Most popular amenities

3 swimming pools

Free WiFi

Parking

Pet friendly

Spa

Beachfront

Bar

Good for couples – they rated the facilities 9.1 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Buffet

Private parking at the hotel

Sleeps	Room Type
Max adults: 2	One-Bedroom Master Suite with Resort View 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	One-Bedroom Master Suite with Resort View (2 adults + 1 Child) Bedroom 1: 1 king bed Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	One-Bedroom Master Suite with Resort View (2 adults + 2 Children) Bedroom 1: 1 king bed Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Deluxe Room 1 king bed and 1 sofa bed or 2 twin beds
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Max adults: 2	Deluxe Sea View 1 king bed or 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Sea View (3 Adults) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Deluxe Sea View (2 Adults + 1 Child) 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Deluxe Sea View (2 Adults + 2 Children) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Room (3 Adults) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Deluxe Room (2 Adults + 1 Child) 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Deluxe Room (2 adults + 2 children) 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Room Partial Ocean View (3 Adults) 2 twin beds and 1 sofa bed or 1 king bed and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Deluxe Room Partial Ocean View (2 Adults + 1 Child) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Deluxe Room Partial Ocean View (2 Adults + 2 Children) 1 king bed and 1 sofa bed or 2 twin beds and 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	One-Bedroom Master Suite with Partial Ocean View 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	One-Bedroom Master Suite with Partial Ocean View (3 Adults) Bedroom 1: 2 twin beds Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	One-Bedroom Master Suite with Partial Ocean View (2 Adults + 1 Child) Bedroom 1: 1 king bed Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	One-Bedroom Master Suite with Partial Ocean View (2 Adults + 2 Children) Bedroom 1: 1 king bed Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	One-Bedroom Master Suite with Resort View (3 Adults) Bedroom 1: 2 twin beds Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Two-Bedroom Master Suite Bedroom 1: 1 king bed Bedroom 2: 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 5	Two-Bedroom Master Suite (5 Adults) Bedroom 1: 1 king bed Bedroom 2: 2 twin beds Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 6	Two-Bedroom Master Suite (6 Adults) Bedroom 1: 1 king bed Bedroom 2: 2 twin beds Living room: 2 sofa beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 1	Two-Bedroom Master Suite (4 Adults + 1 Child) Bedroom 1: 1 king bed Bedroom 2: 2 twin beds Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 2	Two-Bedroom Master Suite (4 Adults + 2 Children) Bedroom 1: 1 king bed Bedroom 2: 2 twin beds Living room: 1 sofa bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Deluxe Room Partial Ocean View 2 twin beds or 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 3	Red Level For Families Master Suite Two Bedroom (2 Adults + 3 Children) Bedroom 1: 1 king bed Bedroom 2: 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Red Level For Families Master Suite One Bedroom Resort View (2 Adults + 1 Child) 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Red Level For Families Master Suite One Bedroom Resort View (2 Adults + 2 Children) 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Red Level For Families Master Suite Ocean View (2 Adults + 1 Child) 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 2	Red Level For Families Master Suite Ocean View (2 Adults + 2 Children) 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Red Level for Families Villa with Garden (2 Adults + 1 Child) 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 3	Red Level For Families Master Suite Two Bedroom (3 Adults + 3 Children) 2 twin beds and 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

Booked once in the last 6 hours

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About Gran Melia Palacio de Isora Resort & Spa

Welcoming Booking.com guests since Dec 9, 2009

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What drinks are included in All inclusive?

Good afernoon, There are alcoholic and non-alcoholic drinks included, as Cocktails, whiskies, spirits, cognac, vodka, tequila, gin, rum, beers, refreshments, wines, hot beverages, milkshakes, smoothies, slush and ice cream scoops. Daniela Cruz Reservation agent

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Asked about: Deluxe Room
What is the weather like in early April? What temperature is the pool?

Good morning, Thank you for your kind interest in the Gran Meliá Palacio de Isora. In early april, the temperature in Alcala, the town where the hotel is located, is around 16 – 24ºC. All our swimming pools are heated (about 26 – 28ºC) except for the Infinity Pool which is sea water and it is the same temperature as the sea. Best regards, Daniela Cruz Agente de Reservas / Reservations Agent Hotel Palacio de Isora, a Gran Meliá hotel Red Level at Hotel Palacio de Isora, a Gran Meliá hotel

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Asked about: Deluxe Room
I need a price for the red area

Good afternoon, You can find our rates in our web page of in booking com at Red Level at Gran Melia palacio de Isora.

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Are the family pool & kids pools heated?

Good afternoon, Thank you for your kind interest in the Gran Meliá Palacio de Isora. Concerning your query, both pools are heated between 26 and 28ºC. Daniela Cruz Agente de Reservas / Reservations Agent Hotel Palacio de Isora, a Gran Meliá hotel Red Level at Hotel Palacio de Isora, a Gran Meliá hotel

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What is the best way to get to your hotel from TFN airport. How much should it roughly cost?

You have the option to get a regular taxi from about 130€ from/to Tenerife North Airport or, if you prefer, we can arrange a private transfer from 160,50€ (1-4 people) from/to Tenerife North Airport .

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Hi.Is parking available for payment?

We offer underground parking for our entire guest of the hotel with an extra cost of 12EUR per night.

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Asked about: Deluxe Room
Do you have 100% private pool ?

Good afternoon, We have Villas available with their own pool.

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What does the all-inclusive package offer?

All Inclusive includes: breakfast, sweet snacks, lunch, salty snacks, dinner + drinks at meals and during the day.

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5 reasons to choose Gran Melia Palacio de Isora Resort & Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Alcalá

Hotel surroundings *

What's nearby

Playa de la Arena

1.8 miles
Los Gigantes

2.9 miles
Abama Golf

3.6 miles
Golf Costa Adeje

8 miles
El Duque Castle

9.6 miles
Plaza del Duque Shopping Center

9.6 miles
Gran Sur Shopping Centre

10.2 miles
La Pinta Beach

10.4 miles
Colon Port

10.5 miles
San Eugenio Shopping Center

10.6 miles

Restaurants & cafes

Restaurant

0 miles
Cafe/Bar

0 miles

Top attractions

Aqualand

10.7 miles
Siam Park

11.2 miles
Golf Las Americas

12 miles
Piramide de Arona Convention Centre

12 miles

Natural Beauty

Mountain Los Gigantes

3.1 miles
Mountain Teide

24.9 miles
Ocean/Sea Atlántico

0 miles

Beaches in the Neighborhood

Alcala Beach

1,550 feet
Mendez Beach

2,000 feet
Baja Larga Beach

2,450 feet
Playa de los Topos

3,150 feet
Punta Blanca Beach

3,600 feet

Closest Airports

Tenerife Sur Airport

18.9 miles
La Gomera Airport

26.3 miles
Tenerife Norte Airport

35.4 miles

* All distances are measured in straight lines. Actual travel distances may vary.

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5 Restaurants On Site

Pangea

Food: Mediterranean, International

Open for: Breakfast, Lunch, Dinner

Nami

Food: Japanese, Asian

Open for: Dinner

Oasis pool Grille

Food: Mediterranean

Open for: Lunch, Dinner

Market Grill

Food: Mediterranean, International

Open for: Lunch, Dinner

Club Ocean

Food: Italian

Open for: Dinner

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Hotel Gran Melia Palacio de Isora Resort & Spa

Gran Melia Palacio de Isora Resort & Spa