Hotel H10 Puerta de Alcalá

Travel Sustainable property

Alcalá, 66, Salamanca, 28009 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 3303 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
3,303 reviews

The location of the hotel is perfect!! Near many cafés, famous restaurants, shops and literally next to Parque del Retiro! The rooftop bar has an amazing view and perfect to catch an incredible sunset!

Michelle Mexico

Great location, right in the center of the city, very close to most of attractions to visit in the city. Staff was friendly, doing their best to fulfill all your requests; it has an amazing roof-top terrace with an amazing view over Madrid.

Reuben Netherlands

Loved the rooftop pool and a nice location close to a park.

Marta United States of America

Perfect neighbourhood, kind staff and pleasant pool with great cocktails on the rooftop!

Henri Belgium

Location is perfect next to Parque el Retiro and a few minutes away walikg from La Gran Via, Room was pristine also the Bathroom! Breakfast Mediterraneo is the best choice, The view from the rooftop are Amazing.. 100% recommended

Mendoza Spain

The hotel is modern and super clean. Rooftop restaurant and swimming pool are amazing. Food was great! The room was cozy and very comfortable. The walls are soundproof so you can sleep like a rock all night. Probably one of the best beds Ive ever slept in. Customer service was excellent! I will visit again. Thank you!;)

Marek Czech Republic

Spacious room, great rooftop bar, very comfortable beds albeit short!

Natalia United Kingdom

Room very nice and clean, staff extremely nice and helpful. Amazing view and atmosphere in the top floor restaurant overlooking Madrid. Definitely recommendable!

Nils Spain

The location and staff were great, but the hotel is smaller than expected and the pool is very small.

Desiree United States of America

Hotel was great. Quick layover before our flight home, exactly what we needed.

Meag Canada
8.6
Excellent
3,303 reviews
  • What guests loved the most:
  • “The location of the hotel is perfect!! Near many cafés, famous restaurants, shops and literally next to Parque del Retiro!”
    Michelle Michelle Mexico Mexico
  • “Great location, right in the center of the city, very close to most of attractions to visit in the city.”
    Reuben Reuben Netherlands Netherlands
  • “Loved the rooftop pool and a nice location close to a park.”
    Marta Marta United States of America United States of America
  • “Perfect neighbourhood, kind staff and pleasant pool with great cocktails on the rooftop!”
    Henri Henri Belgium Belgium
  • “Location is perfect next to Parque el Retiro and a few minutes away walikg from La Gran Via, Room was pristine also the Bathroom!”
    Mendoza Mendoza Spain Spain
  • “The hotel is modern and super clean. Rooftop restaurant and swimming pool are amazing. Food was great! The room was cozy and very comfortable.”
    Marek Marek Czech Republic Czech Republic
  • “Spacious room, great rooftop bar, very comfortable beds albeit short!”
    Natalia Natalia United Kingdom United Kingdom
  • “Room very nice and clean, staff extremely nice and helpful. Amazing view and atmosphere in the top floor restaurant overlooking Madrid. Definitely recommendable!”
    Nils Nils Spain Spain
  • “The location and staff were great, but the hotel is smaller than expected and the pool is very small.”
    Desiree Desiree United States of America United States of America
  • “Hotel was great. Quick layover before our flight home, exactly what we needed.”
    Meag Meag Canada Canada

Categories:

  • Staff9.1
  • Facilities8.7
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.3
  • Location9.4
  • Free WiFi8.6

H10 Puerta de Alcalá is within 350 feet from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, mini-bar and pillow menu.

Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms.

The H10 Puerta de Alcalá features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk.

This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theater.

The Prado Museum is less than 0.9 mi away and the historic city center is a 10-minute Metro ride away. Serrano Shopping Center is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

H10 Puerta de Alcalá has been welcoming Booking.com guests since Mar 25, 2003
 Hotel chain/brand: H10 Hotels

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Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 11999 lists

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at H10 Puerta de Alcalá?

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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
Standard Double or Twin Room
  • 1 full bed
or
  • 2 twin beds
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Max adults: 2
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Max adults: 3
Superior Family Room (3 Adults)
  • 2 twin beds and
  • 1 sofa bed
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Max adults: 2. Max children: 2
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Max adults: 2
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Max adults: 2
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Deluxe Room (2 Adults + 1 Child)
  • 2 twin beds and
  • 1 sofa bed
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Max adults: 2
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Max adults: 3
Deluxe Room
  • 1 sofa bed and
  • 1 queen bed
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Max adults: 2
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Just booked in Madrid 26 properties like H10 Puerta de Alcalá were just booked in the last 15 minutes
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose H10 Puerta de Alcalá

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent
 · 3,303 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.7
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.3
  • Location9.4
  • Free WiFi8.6

Select topics to read reviews:

See what guests loved the most:

  • Michelle Mexico

    “The location of the hotel is perfect!! Near many cafés, famous restaurants, shops and literally next to Parque del Retiro! The rooftop bar has an amazing view and perfect to catch an incredible sunset!”

  • Reuben Netherlands

    “Great location, right in the center of the city, very close to most of attractions to visit in the city. Staff was friendly, doing their best to fulfill all your requests; it has an amazing roof-top terrace with an amazing view over Madrid.”

  • Marta United States of America

    “Loved the rooftop pool and a nice location close to a park. ”

  • Henri Belgium

    “Perfect neighbourhood, kind staff and pleasant pool with great cocktails on the rooftop! ”

  • Mendoza Spain

    “Location is perfect next to Parque el Retiro and a few minutes away walikg from La Gran Via, Room was pristine also the Bathroom! Breakfast Mediterraneo is the best choice, The view from the rooftop are Amazing.. 100% recommended”

  • Marek Czech Republic

    “The hotel is modern and super clean. Rooftop restaurant and swimming pool are amazing. Food was great! The room was cozy and very comfortable. The walls are soundproof so you can sleep like a rock all night. Probably one of the best beds Ive ever slept in. Customer service was excellent! I will visit again. Thank you!;)”

  • Natalia United Kingdom

    “Spacious room, great rooftop bar, very comfortable beds albeit short! ”

  • Nils Spain

    “Room very nice and clean, staff extremely nice and helpful. Amazing view and atmosphere in the top floor restaurant overlooking Madrid. Definitely recommendable!”

  • Desiree United States of America

    “The location and staff were great, but the hotel is smaller than expected and the pool is very small.”

  • Meag Canada

    “Hotel was great. Quick layover before our flight home, exactly what we needed. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About H10 Puerta de Alcalá

Welcoming Booking.com guests since Mar 25, 2003

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Will the pool be open for our stay on May 23-25th?

    The pool will be open from June. Best regards

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    Asked about: Deluxe Double Room • Answered on December 6, 2019
  • When will the pool open ins 2021. Will it be open in MArch for semana Santa? thank you. x

    Dear client, The pool will be open from Easter. Best regards,

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    Answered on March 25, 2021
  • Hello. I may wish to book this hotel with you Would you have safe and secure parking for a motorcycle? Thank you

    We have a private parking 31€ per day upon availability. Best regards,

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    Answered on February 3, 2020
  • Do any o the rooms have a private balcony/terrace

    Dear guest, We have the classic room with terrace and Deluxe room with terrace.

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    Answered on August 14, 2020
  • Will your pool be open on 26th September?

    Hello! The pool will be open in September depending on the weather. If the weather is good, the pool will be available. Thank you

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    Answered on August 23, 2021
  • Do you have a gym? Is it currently open?

    Dear Sir, We don't have Gym at the hotel. Best regards,

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    Answered on April 28, 2021
  • Hello, Even if the pool is not open in February is it possible to chill on the rooftop ?

    Dear Client, The roortop is open with a restaurant and it is possible to chill on it. Best regards,

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    Answered on February 19, 2021
  • Hi, is the pool open now and during the summer? Specifically for the month of August?

    Dear client. The pool is open from June. Best regards,

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    Answered on July 19, 2021
  • Hi. Do all rooms have balconies?

    Dear client, We have only 4 rooms with balconies. We also have classic standard rooms and with views. Best regards,

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    Answered on June 29, 2020
  • Hello I did not cancel my reservation, and I have landed and will be there to check in, please respond.

    Could you tell me your reservation number, name and reservation details in order to check? Best regards.

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    Answered on July 26, 2021
  • Will the pool be open in October?

    Good afternoon, Unfortunately we did not know if our pool would be open in Octuber. That depends on the weather. Best regards,

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    Answered on July 17, 2020
  • Hello, is the terrace open for sunbathing in May? Many thanks.

    We hope to open de pool in June. Best regards,

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    Answered on May 6, 2021
  • Hello Does the basic double room have access to a private bathroom, the rooftop pool and air conditioning? Thanks Aimee

    This kinkd of room has acces to a private bathroom in the same room. You will be ale to acces to the rooftop on the 8th floor. Best regards,

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    Answered on December 6, 2019
  • Hi, Do you have a gym please? Regards, Tomas

    Dear Tomás, Thank you for your message and your interest in H10 Puerta de Alcalá. Inform you that this hotel does not have gym however you can find a big green parc close to the hotel. Regards

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    Answered on November 22, 2021
  • Hi - are there tea and coffee making facilities in the bedrooms?

    Dear guest, there are coffee making facilities in the Double classic with Views, Superior, Deluxe and the rooms with terrace.

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    Answered on November 1, 2021
  • Now in Room 210. I would like to move a top floor with balcony (which apparently exists) and 2 large rooms next to each other please. Julien Machot

    Reserva gestionada con el cliente

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    Answered on April 8, 2021
  • Is the pool open now in October?

    Dear guest, the pool is closed in october.

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    Answered on October 18, 2021
  • Is the pool open?

    The pool is open,

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    Answered on August 20, 2021
  • Do you have a special offer if I want to stay 2 weeks or more

    Dear Sir , You will be able to extend your reservation at the HOtel

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    Asked about: Standard Double or Twin Room • Answered on May 24, 2021
  • Hi which room type in your Pictures has the Walk in Shower?? Thanx 🙂✌🏾

    all of the them has the option to choose walk in shower or bathtub

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    Answered on June 22, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • New Alcala Theater
    0.2 miles
  • Serrano Street
    0.4 miles
  • Bridge of Alcalá
    0.4 miles
  • National Library of Spain
    0.4 miles
Restaurants & cafes
  • Cafe/Bar Market cafe
    0 miles
  • Restaurant El perro y la galleta
    0.4 miles
Top attractions
  • Retiro Park
    0.5 miles
  • Prado Museum
    0.8 miles
  • Atocha Train Station
    1.2 miles
  • Gran Via
    1.2 miles
  • Puerta del Sol
    1.2 miles
  • Plaza Mayor
    1.4 miles
  • Royal Palace of Madrid
    1.8 miles
  • Temple of Debod
    1.9 miles
  • Chamartin Station
    3.4 miles
  • Parque de Atracciones de Madrid
    3.7 miles
Ski lifts
  • Parque del Retiro
    0.1 miles
  • Palacio de Deportes
    0.3 miles
  • WiZink Center
    0.3 miles
Public transit
  • Subway Príncipe de Vergara Metro Station
    0.1 miles
  • Subway Velázquez Metro Station
    0.2 miles
  • Subway Retiro Metro Station
    0.3 miles
  • Subway Ibiza Metro Station
    0.3 miles
  • Subway Goya Metro Station
    0.3 miles
  • Subway Serrano Metro Station
    0.4 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    7.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of H10 Puerta de Alcalá

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Bar crawls
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs EUR 31 per day.
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Seasonal
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Plunge pool
  • Pool with view
  • Pool is on rooftop
  • Shallow end
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French
Missing some info?
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House rules H10 Puerta de Alcalá takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 12 are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed by request
€ 35 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

There's no capacity for cribs at this property.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Red 6000 Diners Club American Express H10 Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorize cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about H10 Puerta de Alcalá

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • H10 Puerta de Alcalá offers the following activities/services (charges may apply):

    • Solarium
    • Bar crawls

  • The following parking options are available to guests staying at H10 Puerta de Alcalá (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station

  • From the nearest airport, you can get to H10 Puerta de Alcalá by:

    • Subway/Metro 20min

  • H10 Puerta de Alcalá is 1.2 miles from the center of Madrid.

  • Room options at H10 Puerta de Alcalá include:

    • Double
    • Twin/Double
    • Family

  • The prices at H10 Puerta de Alcalá may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at H10 Puerta de Alcalá can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Check-in at H10 Puerta de Alcalá is from 2:00 PM, and check-out is until 12:00 PM.