Hotel
Travel Sustainable property

H10 Puerta de Alcalá

Alcalá, 66, Salamanca, 28009 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 3663 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
3,670 reviews

great location. gorgeous views from rooftop restaurant. the main area was under construction during my stay which impacted the experience.

Janice United States of America

it’s in a excellent ubicación near Puerta de Alcalá

Rhadames Dominican Republic

The hotel is less than 2 blocks from the metro, close to Retiro Park and about 15 minutes from amazing shopping. The room was a little small but extremely comfortable.

Keysha United States of America

Location and the BEAUTIFUL terrace with QUALITY food.

Gustavo Panama

The property is well located and has an amazing rooftop. The room is rather small. The bathroom is nice sized and very modern

Silvina United States of America

Everything! amenities were great! the pool and the rooftop are a 10/10. The room was comfortable and the staff so gentle and helpful. Cleaning was excellent too.

Maria United States of America

excellent in all ways particularly liked the roof top terrace

Clare United Kingdom

clean , comfortable, well priced roof top bar and pool

Clare United Kingdom

Everything it was wonderful. The beds are big and very comfortable. service was top rated

Claire Canada

everything was really comfortable, clean, the staff.

Karla Portugal
8.5
Very Good
3,670 reviews
  • What guests loved the most:
  • “great location. gorgeous views from rooftop restaurant. the main area was under construction during my stay which impacted the experience.”
    Janice Janice United States of America United States of America
  • “it’s in a excellent ubicación near Puerta de Alcalá”
    Rhadames Rhadames Dominican Republic Dominican Republic
  • “The hotel is less than 2 blocks from the metro, close to Retiro Park and about 15 minutes from amazing shopping. The room was a little small but extremely comfortable.”
    Keysha Keysha United States of America United States of America
  • “Location and the BEAUTIFUL terrace with QUALITY food.”
    Gustavo Gustavo Panama Panama
  • “The property is well located and has an amazing rooftop. The room is rather small. The bathroom is nice sized and very modern”
    Silvina Silvina United States of America United States of America
  • “Everything! amenities were great! the pool and the rooftop are a 10/10. The room was comfortable and the staff so gentle and helpful. Cleaning was excellent too.”
    Maria Maria United States of America United States of America
  • “excellent in all ways particularly liked the roof top terrace”
    Clare Clare United Kingdom United Kingdom
  • “clean , comfortable, well priced roof top bar and pool”
    Clare Clare United Kingdom United Kingdom
  • “Everything it was wonderful. The beds are big and very comfortable. service was top rated”
    Claire Claire Canada Canada
  • “everything was really comfortable, clean, the staff.”
    Karla Karla Portugal Portugal

Categories:

  • Staff9.1
  • Facilities8.6
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.3
  • Location9.4
  • Free WiFi8.6
City view
Swimming pool
Free WiFi
Terrace
Air conditioning
Private Bathroom
24-hour front desk
Daily housekeeping
Non-smoking rooms
Safe

H10 Puerta de Alcalá is within 350 feet from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, mini-bar and pillow menu.

Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms.

The H10 Puerta de Alcalá features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk.

This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theater.

The Prado Museum is less than 0.9 mi away and the historic city center is a 10-minute Metro ride away. Serrano Shopping Center is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

H10 Puerta de Alcalá has been welcoming Booking.com guests since Mar 25, 2003
 Hotel chain/brand: H10 Hotels

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Most popular amenities
Outdoor swimming pool
Parking on site
Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Room service
Terrace
Bar

Property Highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 15332 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
or
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
1 queen bed
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
1 queen bed
1 sofa bed
and
1 queen bed
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
9.4
Free WiFi
8.6

Select topics to read reviews:

See what guests loved the most:

  • Janice
    United States of AmericaUnited States of America
    “great location. gorgeous views from rooftop restaurant. the main area was under construction during my stay which impacted the experience.”
  • Rhadames
    Dominican RepublicDominican Republic
    “it’s in a excellent ubicación near Puerta de Alcalá”
  • Keysha
    United States of AmericaUnited States of America
    “The hotel is less than 2 blocks from the metro, close to Retiro Park and about 15 minutes from amazing shopping. The room was a little small but extremely comfortable.”
  • Gustavo
    PanamaPanama
    “Location and the BEAUTIFUL terrace with QUALITY food.”
  • Silvina
    United States of AmericaUnited States of America
    “The property is well located and has an amazing rooftop. The room is rather small. The bathroom is nice sized and very modern”
  • Maria
    United States of AmericaUnited States of America
    “Everything! amenities were great! the pool and the rooftop are a 10/10. The room was comfortable and the staff so gentle and helpful. Cleaning was excellent too.”
  • Clare
    United KingdomUnited Kingdom
    “excellent in all ways particularly liked the roof top terrace”
  • Clare
    United KingdomUnited Kingdom
    “clean , comfortable, well priced roof top bar and pool”
  • Claire
    CanadaCanada
    “Everything it was wonderful. The beds are big and very comfortable. service was top rated”
  • Karla
    PortugalPortugal
    “everything was really comfortable, clean, the staff.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Will the pool be open for our stay on May 23-25th?
    The pool will be open from June. Best regards
    Answered on 6 December 2019
  • Do you need to make a reservation to go into the pool (14-17aug)?
    Dear Guest, We don't make reservations for our pool. The pool s a small plunge pool and it is open from 11.00 to 19.00 hours and the maximun people i..
    Answered on 2 August 2021
  • When will the pool open ins 2021. Will it be open in MArch for semana Santa? thank you. x
    Dear client, The pool will be open from Easter. Best regards,
    Answered on 25 March 2021
  • Hello. I may wish to book this hotel with you Would you have safe and secure parking for a motorcycle? Thank you
    We have a private parking 31€ per day upon availability. Best regards,
    Answered on 3 February 2020
  • Hi. Do all rooms have balconies?
    Dear client, We have only 4 rooms with balconies. We also have classic standard rooms and with views. Best regards,
    Answered on 29 June 2020
  • Still looking?
Hotel area info *
Amenities of H10 Puerta de Alcalá
Most popular amenities
Outdoor swimming pool
Parking on site
Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Room service
Terrace
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Bar crawls
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 31 per day.
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French

House rules

H10 Puerta de Alcalá takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 2 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2+ years
Extra bed upon request
€ 35 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Red 6000 Diners Club American Express H10 Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorize cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about H10 Puerta de Alcalá

  • Room options at H10 Puerta de Alcalá include:

    • Double
    • Twin/Double
    • Family

  • The prices at H10 Puerta de Alcalá may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • H10 Puerta de Alcalá is 1.2 miles from the center of Madrid.

  • H10 Puerta de Alcalá offers the following activities/services (charges may apply):

    • Solarium
    • Bar crawls
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at H10 Puerta de Alcalá is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at H10 Puerta de Alcalá can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet