About this property

H10 Puerta de Alcalá 4 Sup is within 328 feet from Madrid's Retiro Park and Principe de Vergara Metro Station. Its stylish rooms feature wooden flooring, mini-bar and pillow menu. Each room at this hotel is equipped with air conditioning, free WiFi and TV. Amenities are included in the modern bathrooms. The H10 Puerta de Alcalá 4 Sup features a restaurant and buffet style breakfast. Guests can enjoy a drink at the garden lounge-bar. There are also various restaurants and tapas bars within a 5-minute walk. This H10 hotel is a 15-minute walk from the Puerta de Alcalá Gate and Plaza Cibeles. It is a short walk from the Sports Palace and Alcala New Theater. The Prado Museum is less than 0.9 mi away and the historic city center is a 10-minute Metro ride away. Serrano Shopping Center is a 20-minute walk away. Barajas Airport can be reached in 20 minutes by metro.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

H10 Hotels
Hotel chain/brand
H10 Hotels

Property highlights

    • Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.5

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
1 queen bed
1 queen bed
2 twin beds
and
1 king bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 king bed
1 sofa bed
and
1 queen bed
1 full bed
2 twin beds
1 full bed
and
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Biosphere Certification
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    United States United States
    Rooftop restaurant and bar were fabulous. 7th floor terrace was spectacular.. all personal were very helpful. A special mention for Irene for helping with my last minute changes!!!! Thank you!!
  • Yekaterina
    Kazakhstan Kazakhstan
    Everything was perfect! What I especially appreciated was that when I mentioned at check-in that the room I was given did not match the pictures on Booking, the staff immediately changed it without any hassle. Superb service!
  • Irene
    Qatar Qatar
    the amenities of 5 stars Hotel, nice rooms and great breakfast . The rooftop is quite unique
  • Maria
    United States United States
    Small room, but very confortable. The satff was the best. This guy Javier, works in front desk is the best. ask for him!
  • Astrid
    United States United States
    Friendly and helpful staff, luggage storage, location
  • Laura
    Honduras Honduras
    We loved this hotel. Carlos at the reception was exceptional, he made us feel at home. The room was nice, bed was comfortable, and the amenities were appreciated. Overall this hotel is a great option if you visit Madrid, at one of the best locations
  • Vanessa
    Spain Spain
    The property was gorgeous inside and in a great location. The rooftop bar was super cool and gave great views of Madrid.
  • Jenn
    Spain Spain
    Great location across from big park and great restaurants
  • Fernando
    Panama Panama
    Excellent location, walking distance form La Puerta de Alcala, but also to the main attractions in the city. The Hotel is very nice, excellent breakfast and very comfortable rooms.
  • Irene
    Qatar Qatar
    The place is charming , very well decorated, room with amenities like 5star hotel, breakfast amazing, staff nice polite and professional. Beds are comfortable and windows very well isolated

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      Spanish
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

H10 Puerta de Alcalá 4 Sup takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
€ 35 per person, per night

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print

Must-know information for guests at this property

For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorize cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.