Dear Guest, We have gluten free alternatives. Kind regards,

Dear Guest, All of our rooms have a balcony or terrace, all the same size and with a table and chairs as a minimum furniture, depending on the room type. Thank you for your interest. Best regards

Dear Guest, It is Spanish Cava which is served at breakfast, but the site does not give the option to specify. Regards

Good morning, Our gym has no classes, but the animation team is doing some aerobics in and/or out of the swimming pool. Best regards, Sergi - H10 Lanzarote Princess

Dear Guest, Our rooms have an electric kettle, yes. Kind regards

Dear guest, Thank you very much for your message, and for your interest. We do have adapted rooms, but only a few, so you would need to ask for availability before booking. Kind regards

Dear Guest, The car park out of the hotel is public and free of charge for everyone, yes. Kind regards

Dear Guest, Our children's pool is heated, as well as the indoor pool Thank you!

Dear Guest, We do not have apartments with two bedrooms, but maybe a Suite would do, it has a living area and a separate bedroom. Kind regards,

Dear guest, We are sorry to say that this is legally not possible. Kind regards

Dear Guest, We are sorry to say that our Family rooms and our Suites are for a maximum of three adults and a child. Kind regards

Thank you for your message. The hotel itself does not provide transfer services, but online you can find several agents organising them.

Hi, We do not mesure the temperature of our main pool as it is not heated, sorry, but the children's pool is around 24ºC, and the indoor pool a couple of degrees more. Thank you and regards

Dear Guest, We are sorry not to be able to accept any guests under 18 years old which are not accompanied by an adult. Best regards

Dear Guest, We provide towels for the pool. Reception will charge €15.- per towel into your room account, and you do not pay for them if you bring them back before your check out. If you wish to change them for fresh ones, you can do that for only €1.- per towel and per change. We wish you a great stay. Best regards

Our Suites have either one big double bed or two single beds. The separate living room area has a double sofa bed which converts into two single beds. Thank you.

Good afternoon, you can book a suite but you must specify the number of children and their ages when booking, the rates are per person.

Good afternoon, the indoor swimming pool is open all year round. We do not have a spa, only a sauna but due to the covid it is closed. Christmas programme will be published in December. We offer gala buffet 25/12 and 31/12.

these rooms are on request and without confirmation depending on dates and availability

Dear Guest, You can see the pictures of our rooms online. We do only offer double rooms for single use for one person, and they are around 26 square meters. Thank you and kind regards