Get the celebrity treatment with world-class service at Relais & Châteaux Heritage Hotel

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Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, run by the Michelin-awarded chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
Bedroom :
2 twin beds
Living room:
1 sofa bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
4 twin beds
and
1 sofa bed
or
1 sofa bed
and
2 queen beds
2 twin beds
or
1 queen bed
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.0
Free WiFi
8.5
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Otto
    United States of AmericaUnited States of America
    Outstanding hotel; cosy; comfortable; luxurious; attentive staff; wonderful breakfast.
  • Lea
    FranceFrance
    The style of the hotel is super cosy, I liked the fireplace at the reception and coffee spot before the restaurant, very chic. Room decoration was perfect and relaxing, they offered a box of sweets on the bed which was cute. Bathroom design...
  • Fernando
    United States of AmericaUnited States of America
    This is an excellent hotel in a well located area of Madrid, the service is very good, staff is helpful and kind. The place itself is very nice, has an old glamour and the room I got was extremely nice, perfect size. Breakfast is excellent too,...

Hotel area info

Restaurants
1 Restaurant On Site

  • Haroma
    • Cuisine
      Local

Amenities of Relais & Châteaux Heritage Hotel
Great facilities! Review score, 9.2

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Towels
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs € 35 per day.
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Massage
    Additional charge
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French

House rules

Relais & Châteaux Heritage Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 Diners Club American Express Cash Relais & Châteaux Heritage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Relais & Châteaux Heritage Hotel

  • Relais & Châteaux Heritage Hotel offers the following activities/services (charges may apply):

    • Massage
    • Solarium
    • Bicycle rental

  • Relais & Châteaux Heritage Hotel has 1 restaurant:

    • Haroma

  • Check-in at Relais & Châteaux Heritage Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Relais & Châteaux Heritage Hotel include:

    • Double
    • Triple
    • Suite
    • Family
    • Twin/Double

  • Relais & Châteaux Heritage Hotel is 1.8 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Relais & Châteaux Heritage Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Relais & Châteaux Heritage Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte