You're eligible for a Genius discount at Relais & Châteaux Heritage Hotel! To save at this property, all you have to do is sign in.

Relais & Châteaux Heritage Hotel offers 5-star accommodations in Madrid, next to Paseo de la Castellana. It is located on a 20th century listed building beautifully decorated with a belle-époque design. The hotel features a modern décor, offering an urban and cosmopolitan spirit, merged with up-to-date technologies. All rooms come with a private bathroom with high-end toiletries, bathrobe and slippers. A buffet breakfast is served every morning at Relais & Châteaux Heritage Hotel. Lunch and dinner are provided at the restaurant Haroma, run by the Michelin-awarded chef Mario Sandoval, offering local and Mediterranean cuisine. There is a roof-top sun terrace with a stylish lounge area to relax. When guests need guidance on where to visit, the reception will be happy to provide advice. Guests can discover Madrid city center as it is reachable within walking distance of the financial district, also located within a short distance. IFEMA and Wanda Metropolitano are a 15-minute drive away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 6.8 mi from the property. Different payment terms may be requested for long-stay reservations of 7 or more nights of stay

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Relais & Châteaux
Hotel chain/brand

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Buffet

Private parking available


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
Bedroom :
2 twin beds
Living room:
1 sofa bed
4 twin beds
or
2 queen beds
2 twin beds
or
1 queen bed
4 twin beds
and
1 sofa bed
or
1 sofa bed
and
2 queen beds
2 twin beds
or
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.5
Comfort
9.5
Value for money
8.7
Location
9.0
Free Wifi
8.6
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Yaarub
    Oman Oman
    The whole vibe of the hotel is perfect for a couple. Would always book this hotel if I’m back in Madrid
  • Fatenah
    United Arab Emirates United Arab Emirates
    Beautiful location - small boutique hotel. Beautifully decorated rooms and property. Staff v helpful and friendly. Many Americans staying at the property.
  • Georgina
    United States of America United States of America
    As soon as I arrived in the property Juan the manager offered me an upgrade at no additional cost. The staff was the best. I had an issue with my handicapped mother and they exceeded my expectations on trying to accommodate her in any possible...

Hotel area info

Restaurants
1 Restaurant On Site

  • Haroma
    • Cuisine
      Local

Amenities of Relais & Châteaux Heritage Hotel
Great facilities! Review score, 9.1

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Towels
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in public areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs € 35 per day.
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Massage
    Additional charge
  • Solarium
Languages Spoken
  • English
  • Spanish
  • French

House rules
Relais & Châteaux Heritage Hotel takes special requests – add in the next step!

Check-in
From 15:00
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

2 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed 6000Cash

The fine print
Must-know information for guests at this property

Please inform Relais & Châteaux Heritage Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Relais & Châteaux Heritage Hotel

  • Relais & Châteaux Heritage Hotel offers the following activities/services (charges may apply):

    • Massage
    • Solarium
    • Bicycle rental

  • Room options at Relais & Châteaux Heritage Hotel include:

    • Double
    • Triple
    • Suite
    • Family
    • Twin/Double

  • Relais & Châteaux Heritage Hotel is 1.8 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Relais & Châteaux Heritage Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte

  • Check-in at Relais & Châteaux Heritage Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Relais & Châteaux Heritage Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Relais & Châteaux Heritage Hotel has 1 restaurant:

    • Haroma