Name: Hospes Puerta de Alcalá
Address: Plaza de la Independencia, 3, Salamanca, 28001 Madrid, Spain, Plaza de la Independencia, 3, Community of Madrid, 28001, Spain
Price range: Prices for upcoming dates start at $218 per night (We Price Match)
Rating: 9.1

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (654)

Hotel Hospes Puerta de Alcalá

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in shopping, culture and food – Check location Plaza de la Independencia, 3, Salamanca, 28001 Madrid, Spain – This neighborhood is a great choice for travelers interested in shopping, culture and food – Check location

*8.9* Cibeles Fountain: only 5 minutes away! (1,100 feet by foot)

*9.5* Parque del Buen Retiro: only 2 minutes away! (300 feet by foot)

*8.4* Bridge of Alcalá: only 2 minutes away! (300 feet by foot)

Banco de Espana Metro Station: only 6 minutes away! (1,550 feet by foot)

Retiro Metro Station: only 4 minutes away! (850 feet by foot)

*8.7* Plaza de Cibeles: only 5 minutes away! (1,150 feet by foot)

*8.8* Paseo de Recoletos: only 4 minutes away! (900 feet by foot)

*8.6* Serrano Street: only 1 minute away! (150 feet by foot)

Lock in a great price for Hospes Puerta de Alcalá – rated 9.1 by recent guests!

to get started.

Everything was great and the best location in Madrid

Saif, United Arab Emirates

The front desk staff is wonderful, so kind and helpful! Location is excellent, especially, if you like Retiro Park.

Elena, United States of America

quaint small hotel with very friendly staff, located in central, very nice area

Alf, United States of America

I liked location and staff were friendly and helpful

Saad, Saudi Arabia

Great location. Walking distance to Retiro, Prado and Plaza Mayor. Excellent service. Very nice design.

Edouard, France

The staff was amazing. Special mention for Rumen, Jose, Sonia, Fernando and Roberto at the concierge. The manager (Leticia) also was very nice

Carlos, Venezuela

Location is excellent and the staff is very helpful and courteous! Fernando at the front desk is the best! He makes you feel at home!

Roberto, Puerto Rico

For the one short of the Ritz crowd, this is the place. Fantastic location near the higher end shopping district right in the Plaza de Alcalá. Across from the park, and taxi, bus and tour right out the door. One of the best dinner Restaurants in Madrid. Yes seriously great food. Good breakfast before you go out. Incredible front desk staff. Room was large with fantastic tub and shower ; ask for room 302. Great bed and sheets, immaculately clean. Good spa, no lobby to speak of but not needed. A+...

Meg, United States of America

Location, great breakfast, polite and very helpful staff

Pulastya, India

Concierge very welcoming and helpful Massage at the Spa was wonderful

Ghina, Lebanon

Image of the property

9.7

Excellent location!
Room sizes
Great neighborhood
Very comfy beds
Great neighborhood
Great neighborhood
Great check-in experience
Great check-in experience
Great check-in experience
Great neighborhood
Great check-in experience
Great check-in experience
Very comfy beds
Room sizes
Great check-in experience
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Great check-in experience
Room sizes
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Room sizes
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Very comfy beds
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Room sizes

What guests loved the most:
“Everything was great and the best location in Madrid”

Saif United Arab Emirates
“The front desk staff is wonderful, so kind and helpful! Location is excellent, especially, if you like Retiro Park.”

Elena United States of America
“quaint small hotel with very friendly staff, located in central, very nice area”

Alf United States of America
“I liked location and staff were friendly and helpful”

Saad Saudi Arabia
“Great location. Walking distance to Retiro, Prado and Plaza Mayor. Excellent service. Very nice design.”

Edouard France
“The staff was amazing. Special mention for Rumen, Jose, Sonia, Fernando and Roberto at the concierge. The manager (Leticia) also was very nice”

Carlos Venezuela
“Location is excellent and the staff is very helpful and courteous! Fernando at the front desk is the best! He makes you feel at home!”

Roberto Puerto Rico
“For the one short of the Ritz crowd, this is the place. Fantastic location near the higher end shopping district right in the Plaza de Alcalá. ”

Meg United States of America
“Location, great breakfast, polite and very helpful staff”

Pulastya India
“Concierge very welcoming and helpful Massage at the Spa was wonderful”

Ghina Lebanon

Get the celebrity treatment with world-class service at Hospes Puerta de Alcalá

One of our top picks in Madrid.The elegant Hospes Puerta de Alcalá is set next to Puerta de Alcalá, in Madrid’s Salamanca district. It offers free WiFi, great views of the Retiro Park and free access to the Bodyna Spa.

The stylish rooms at Hospes Puerta de Alcalá come with a flat-screen TV, a bathrobe and special amenities.

The Bodyna Spa area has 4 treatment rooms, a soundproofed relaxation room, a hammam, gym and a small relaxation pool. All guests have access to the spa.

The Malvar Restaurant offers meals, tapas and a large terrace with views of the Puerta de Alcalá. Guests can also enjoy a drink or relax in the Patio Chill Out. Private parking is available onsite for an additional cost.

An elegant 5-star hotel, Hospes Puerta de Alcalá is set in a historic building dating from 1883. The Prado, the Reina Sofía Museum and Cibeles Fountain are within a short walk.

Salamanca is a great choice for travelers interested in shopping, culture and food.

This is our guests' favorite part of Madrid, according to independent reviews.

This property also has one of the top-rated locations in Madrid! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

This hotel is also rated as the best value in Madrid! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hospes Puerta de Alcalá has been welcoming Booking.com guests since Jul 30, 2009

Hotel Chain: Hospes

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Most Popular Facilities

Parking

Free WiFi

Airport shuttle

Pet friendly

Spa

Swimming pool

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“friendly staff”
22 related reviews

“fantastic location”
12 related reviews

“nice room”
8 related reviews

“boutique style”

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

When would you like to stay at Hospes Puerta de Alcalá?

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Just booked in Madrid 29 hotels like Hospes Puerta de Alcalá were just booked

5 reasons to choose Hospes Puerta de Alcalá

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Madrid

An Inside Look at Hospes Puerta de Alcalá

Stay at Hospes Puerta de Alcalá and taste the flavours of the earth, enjoy different areas with its own personality and style. Experience and discover relaxing new sensations in an avant-gard building with, surely, the greatest view of Madrid!

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, culture and food – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Serrano Street
0 miles
Bridge of Alcalá
0.1 miles
Parque del Buen Retiro
0.1 miles
National Archaeological Museum of Spain
0.1 miles
Retiro Metro Station
0.2 miles
Paseo de Recoletos
0.2 miles
Estación de Recoletos
0.2 miles
Biblioteca Nacional de España
0.2 miles
Spain National Library
0.2 miles
Cibeles Fountain
0.2 miles

Restaurants & Markets

Mercado de San Miguel Market
1.2 miles

Closest Airports

Adolfo Suarez Madrid-Barajas Airport
7.6 miles

What Travelers Love About This Location

“The location of the hotel is outstanding within easy walking distance of most of the main tourist attractions and in a nice area of the city. The staff in the m...”

Lee

United Kingdom

9.1

“Staff were amazing, couldn’t do enough for us. Room was beautiful and the location was perfect ”

Helen

United Kingdom

“The location in Salamanca and opposite Retiro park is great. Also walking distance from the museums . Surrounded by places to eat and shop. The hotel staff ar...”

Ingrid

Australia

9.1

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Malvar

Food: Spanish

Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

Menu: À la carte

House Rules Hospes Puerta de Alcalá takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Hospes Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

The hotel offers private parking, just behind the hotel, at an additional cost. Guests have access to the spa.

Please note that 1 dog weighing up to 15 kg is accepted per stay, for an extra charge of EUR 30.

When booking more than 5 rooms, different policies and additional supplements may apply.

The property reserves the right to preauthorize your credit card to check its validity.

“For the one short of the Ritz crowd, this is the place. Fantastic location near the higher end shopping district right in the Plaza de Alcalá. Across from the park, and taxi, bus and tour right out the door. One of the best dinner Restaurants in Madrid. Yes seriously great food. Good breakfast before you go out. Incredible front desk staff. Room was large with fantastic tub and shower ; ask for room 302. Great bed and sheets, immaculately clean. Good spa, no lobby to speak of but not needed. A+... ”

Meg

United States of America

See all guest reviews for Hospes Puerta de Alcalá

Newest Reviews for Hospes Puerta de Alcalá

Reviewed: January 12, 2019

Mohammad
Saudi Arabia

1 helpful vote
10

“Must Come again here .”
- • Leisure trip
- • Family with young children
- • Double or Twin Room with Extra Bed
- • Stayed 1 night
- • Submitted from a mobile device
No parking even for taxi drop .
Good location . Helpfully and very nice guys . Rooms and cleanness.

Stayed in January 2019
Reviewed: January 7, 2019

Nicola
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with View
- • Stayed 3 nights
The staff were excellent - always very happy to help and ensured we had a good stay.

Stayed in January 2019
Reviewed: January 6, 2019

Karen
United Kingdom

1 helpful vote
9.6

“Most enjoyable”
- • Leisure trip
- • Group of friends
- • Dreamer Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Lovely hotel in superb location. Staff so friendly and helpful. Would definitely stay again.

Stayed in January 2019
Reviewed: December 26, 2018

Saif Alshaami
United Arab Emirates
Age group: 45 – 54

7 helpful votes
10

“Feel like I’m at home with the lovely staff”
- • Leisure trip
- • Couple
- • Dreamer Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything was great and the best location in Madrid

Stayed in December 2018
Reviewed: December 20, 2018

Anonymous
Switzerland
8.8

Excellent
- • Leisure trip
- • Couple
- • Dreamer Double or Twin Room
- • Stayed 3 nights
Staff was extremely helpful!

Stayed in December 2018
Reviewed: December 17, 2018

Anonymous
Ireland
7.9

Good
- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Didn’t feel like a 5 star property. Felt it was expensive for what it was. Very disappointing room service breakfast.
Great location, friendly staff.

Stayed in December 2018
Reviewed: November 27, 2018

Ascanio
Nigeria
2.5

“If you don’t want to be robbed while having breakfast book somewhere else”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 4 nights
I spent 3 nights in this hotel at the beginning of November. I stayed with my family in a Junior suite and a deluxe double room. While the location is good and the room were spacious, to say that we were highly disappointed with this hotel would be an understatement. Considering the price we paid and the photos we saw on the website we were expecting an elegant boutique hotel with a personalized service. Rather we ended up in a tired old building, with untrained staff who seem to be clueless most of the time and with no concierge service. The rooms badly need some major renovation, cleanness was below average The lobby is almost non-existent as it is derived from a corridor, public space is very limited and even the gym and the spa are very small and not particularly well managed. We were staying on the last floor but still, as most of the reviewers have highlighted, you could hear the music coming from the late night restaurant / club located just below the hotel. The room service menu is basic. Definitely not what you would expect in a 5 star hotel. We requested some extra bottles of water in the room and the response we got was that we would be given additional bottles only if we were ready to pay (!!!). Not the kind of answer you’d expect in a luxury establishment, more so if you are staying in a suite and you’ve also booked an extra room. What really unnerved me the most though was that the last day, while we were having breakfast, my wife had her bag stolen. The hotel manager played the video which was recorded on their CCTV and confirmed that indeed her bag was stolen by two folks who entered in the breakfast room undisturbed, picked the bag and left without any of the staff of the hotel asking them any question. Despite all our protest the manager of the hotel insisted that their own Restaurant was a common unsecured area and therefore they could not be held responsible for the theft. I found astonishing his dismissive and unapologetic attitude
the only good thing about this hotel is the location

Stayed in November 2018
Reviewed: November 18, 2018

Scott
Thailand

1 helpful vote
2.5

Very Poor
- • Leisure trip
- • Family with young children
- • Dreamer Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I stayed at this property for two nights somebody whet into my safe and stole €3600 On the first night . I Complained to the management they wasn’t very helpful they told me to go to the police station . On the second night I caught someone in my room who shouldn’t be in there with the cleaner so I took the man to the management . They Said something about room service when I didn’t even order room service . this must happen all the time at this hotel .

Stayed in November 2018
Reviewed: November 17, 2018

Elena
United States of America
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Dreamer Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms are rather uncomfortable for sharing. Specifically, the glass doors provide no privacy, very high step separating sleeping space and the bathroom area is rather dangerous if missed at night. It was not sparkling clean as many people say. In fact, the floor was barely cleaned, pretty dusty...
The front desk staff is wonderful, so kind and helpful! Location is excellent, especially, if you like Retiro Park.

Stayed in November 2018
Reviewed: November 15, 2018

Alberto
United States of America
9.2

“GREAT EXPERIENCE . ATTENTIVE STAFF GREAT LOCATION. WILL STAY AGAIN”
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with View
- • Stayed 7 nights
BED EXCELLENT, VIEW OUTSTANDING, ENGAGING STAFF. THIS HOTEL IS A GEM.

Stayed in November 2018
Reviewed: November 12, 2018

Zaher
Saudi Arabia
9.2

Awesome
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room with View
- • Stayed 3 nights
breakfast time
staff, SPA and location

Stayed in November 2018
Reviewed: November 11, 2018

Anonymous
United States of America
10

Exceptional
- • Leisure trip
- • Group of friends
- • Dreamer Double or Twin Room
- • Stayed 3 nights
The front desk staff were very helpful!

Stayed in November 2018
Reviewed: November 9, 2018

Mamdouh
Lebanon
9.2

“A perfect stay”
- • Leisure trip
- • Couple
- • Dreamer Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are super clean. The staff are super friendly and helpful as well. Especially Leticia. We would come back

Stayed in October 2018
Reviewed: November 6, 2018

Alf
United States of America
8.3

Very Good
- • Leisure trip
- • Couple
- • Dreamer Double or Twin Room
- • Stayed 3 nights
the buffet breakfast was too expensive
quaint small hotel with very friendly staff, located in central, very nice area

Stayed in November 2018
Reviewed: November 2, 2018

Anonymous
United States of America
8.8

Excellent
- • Leisure trip
- • Group of friends
- • Double or Twin Room with Extra Bed
- • Stayed 1 night
- • Submitted from a mobile device
Our room was great! The staff and lobby were perfect. We were disappointed in the restaurant.

Stayed in November 2018

Sleeps	Room Type
	Dreamer Double or Twin Room 1 king bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned room features a bright and stylish décor. It comes with a private bathroom with either bath or shower. . Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Free toiletries • Toilet • Patio • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Laptop safe • Flat-screen TV • Soundproof • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Bidet • Towels • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double or Twin Room 2 twin beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned room features a bright and stylish décor, flat-screen TV. It comes with a private bathroom with either bath or shower. . Guests have access to the spa. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Free toiletries • Toilet • Patio • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Laptop safe • Flat-screen TV • Soundproof • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Bidet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double or Twin Room with View 1 king bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This stylish room features parquet floors, a plasma-screen TV and views of the Puerta de Alcalá. Guests have access to the spa. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Radio • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Soundproof • View • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Bidet • Landmark view • City view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Junior Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This Junior suite is split in 2 levels, the lower level offers an spacious living-room with bright and stylish décor, TV and a sofa, and the upper level comes with the bedroom offering a king-size bed or twin beds; and the private bathroom with separate bath and shower. Guest have access to the spa. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Balcony • Bathrobe • Radio • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Soundproof • Hardwood or parquet floors • Wake-up service • Electric kettle • iPod dock • Wardrobe or closet • Bidet • Landmark view • City view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Double or Twin Room with Extra Bed 1 twin bed and 1 king bed or 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom This stylish room features 1 extra large bed or twin beds, and 1 extra single bed. Guests have access to the spa. Room Facilities: • Minibar • Shower • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Laptop safe • Flat-screen TV • Soundproof • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Bidet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Hospes Puerta de Alcalá

Hospes Puerta de Alcalá This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Hospes Puerta de Alcalá

Most Popular Facilities

Guests love...

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5 reasons to choose Hospes Puerta de Alcalá

Why book with us?

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, culture and food – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Malvar

See availability Facilities of Hospes Puerta de Alcalá Great facilities! Review score, 8.7

Most Popular Facilities

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Pool and Spa

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Hospes Puerta de Alcalá

Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, culture and food – Check location Guests loved walking around the neighborhood!

Facilities of Hospes Puerta de Alcalá Great facilities! Review score, 8.7

House Rules Hospes Puerta de Alcalá takes special requests – add in the next step!