City view
Pet friendly
Free WiFi
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at Hospes Puerta de Alcalá

You're eligible for a Genius discount at Hospes Puerta de Alcalá! To save at this property, all you have to do is sign in.

The elegant Hospes Puerta de Alcalá is set next to Puerta de Alcalá, in Madrid’s Salamanca district. It offers free WiFi, great views of the Retiro Park and free access to the Bodyna Spa.

The stylish rooms at Hospes Puerta de Alcalá come with a flat-screen TV, a bathrobe and special amenities.

The Bodyna Spa area has 4 treatment rooms, a soundproofed relaxation room, a hammam, gym and a small relaxation pool. All guests have access to the spa.

The Malvar Restaurant offers meals, tapas and a large terrace with views of the Puerta de Alcalá. Guests can also enjoy a drink or relax in the Patio Chill Out. Private parking is available onsite for an additional cost.

An elegant 5-star hotel, Hospes Puerta de Alcalá is set in a historic building dating from 1883. The Prado, the Reina Sofía Museum and Cibeles Fountain are within a short walk.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Hospes Puerta de Alcalá has been welcoming Booking.com guests since Jul 30, 2009
Hotel chain/brand: Hospes

Property Highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
1 twin bed
and
1 king bed
or
3 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • buenas tardes, quisiera saber si ustedes tienen suites? somos una familia de 2 adultos y 3 ninos de 7.7,5 anos? q puedes ofrecerme? estoy tratando por..
    Buenos dias, Podria facilitarnos un correo o teléfono para asi darle las mejores opciones para su reserva? gracias y saludos Dpto Recepción
    Answered on July 11, 2020
  • How much is the Airport shuttle? Is the the construction noise that a guest mentioned over?
    First of all, we need to know the flight number, the number of people and the number of suitcases Mercedes E class.: 90 € Mercedes Van.115 €
    Answered on July 22, 2022
  • Hi, Your small hotel looks fabulous. My wife and I only need one night’s lodging, Monday, September 19, 2022. Would you have a quiet, top floor, no on..
    Dear Mr Olivas. Thank you very much for getting in touch with us. We have different categories, one of them have a balcony and are facing to the Pue..
    Answered on April 6, 2022
  • Hello, is a garden for sunbathing facilities? Thanks in advance Kristin Ketilsdottir.
    Dear Mrs. Ketilsdottir, Thank you for you Unfortunately we have not gardem for sunbathing facilities. Best Regards Hotel Puerta de Alcala***** Madrid
    Answered on June 23, 2020
  • where do i find the free shuttle in madrid airport?
    Good morning, Sorry for the inconvenience but We don´t have free shuttle.
    Answered on March 16, 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Malvar

    Food: Spanish

    Open for: Breakfast, Dinner, Cocktail hour

Amenities of Hospes Puerta de Alcalá
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Tour or class about local culture Additional charge
  • Themed dinners Off-site Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Cycling Off-site
  • Golf course (within 2 miles) Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs EUR 39.0 per day.
  • Secure parking
  • Valet parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi (temporarily closed)
  • Massage Additional charge
  • Spa (temporarily closed)
  • Fitness center (temporarily closed)
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Hospes Puerta de Alcalá takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free
1 - 6 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
€ 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Red 6000 UnionPay credit card Diners Club American Express Hospes Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 5 rooms or more, different policies and additional supplements may apply.

The property reserves the right to preauthorize your credit card to check its validity.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Fitness center is closed from Wed, Jul 01, 2020 until Mon, Aug 31, 2020

Spa/wellness center is closed from Wed, Jul 01, 2020 until Mon, Aug 31, 2020

Hot tub/jacuzzi is closed from Wed, Jul 01, 2020 until Mon, Aug 31, 2020

FAQs about Hospes Puerta de Alcalá

  • Hospes Puerta de Alcalá offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Golf course (within 2 miles)
    • Bike tours
    • Beauty services
    • Locker rooms
    • Facial treatments
    • Tour or class about local culture
    • Waxing services
    • Walking tours
    • Makeup services
    • Themed dinners
    • Manicure
    • Live sports events (broadcast)
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Room options at Hospes Puerta de Alcalá include:

    • Twin/Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hospes Puerta de Alcalá on this page.

  • The prices at Hospes Puerta de Alcalá may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hospes Puerta de Alcalá can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • À la carte

  • Hospes Puerta de Alcalá is 0.8 miles from the center of Madrid.

  • Check-in at Hospes Puerta de Alcalá is from 3:00 PM, and check-out is until 12:00 PM.

  • Hospes Puerta de Alcalá has 1 restaurant:

    • Malvar

  • From the nearest airport, you can get to Hospes Puerta de Alcalá by:

    • Airport shuttle (arranged by property) 30min