Hyatt Centric Gran Via Madrid
Gran Via, 31, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.7/10! (score from 1620 reviews)
Real guests • Real stays • Real opinions
The best location! very pleasant staff, a large comfortable room, very clean.
Israelin fact everything was phenomenal. The entire staff was very helpful and very responsive. They upgraded my room with no charge. I asked for extra time and they accepted. The hotel locate in very vibrant area, I will come again and stay in it. My recommendation to anyone is traveling to Madrid to book there.
United States of AmericaThe location is amazing! Staff are friendly and helpful. Rooftop is nice, although they didn’t serve coffee there but as we were guests they made an exception which was great! Vegan burger in room service was delicious and served it fast
KuwaitThe location the staff and the rooms . very friendly staff with customer service orientation. Special thanks to Marcos who did not spare any effort to help us
QatarThe location could not be better. Its right in the face of Gran Via and Subway. The hotel is clean and well designed. The bar on the roof is amazing to say the least. Rooms are big and the access is easy.
Turkeythe service was excellent. Olga at the reception did a good job.
Moroccothe room was specious and clean, the location is very nice and in the heart of the shopping centre
Qatarit is so beautiful from lobby, elevator to room decor and rooftop bar! great location!
United States of AmericaThe location of the hotel was great we were able to walk to most places. Its located in the middle of a main shopping street. The staff were friendly and accommodating; we were able to check in early after a long flight. The room size is big for two guests and cleanliness was great. It had a big mirror which is great.
United Arab Emiratesamazing room/staff/location/food! so happy with the property!
United States of America
- What guests loved the most:
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Stav
Israel
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Bushra
United States of America
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Altaf
Kuwait
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A-rahman
Qatar
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Akin
Turkey
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Abdellah
Morocco
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Abdulrahman
Qatar
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Liliya
United States of America
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Reemrk
United Arab Emirates
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Donna
United States of America
Categories:
Stay in the heart of Madrid – Excellent location – show map
Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 500 feet away. Free WiFi is offered throughout the property.
Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer.
A buffet breakfast is served daily at the property and in the summer months, there is a secret rooftop bar with panoramic views. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack.
The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby.
A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 0.9 mi away. Madrid-Barajas Airport is a 45-minute metro ride away.
This is our guests' favorite part of Madrid, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Most popular amenities
Select topics to read reviews:
See what guests loved the most:
- Stav
Israel“The best location! very pleasant staff, a large comfortable room, very clean.” 
Bushra
United States of America“in fact everything was phenomenal. The entire staff was very helpful and very responsive. They upgraded my room with no charge. I asked for extra time and they accepted. The hotel locate in very vibrant area, I will come again and stay in it. My...”
Altaf
Kuwait“The location is amazing! Staff are friendly and helpful. Rooftop is nice, although they didn’t serve coffee there but as we were guests they made an exception which was great! Vegan burger in room service was delicious and served it fast”- A-rahman
Qatar“The location the staff and the rooms . very friendly staff with customer service orientation. Special thanks to Marcos who did not spare any effort to help us” 
Akin
Turkey“The location could not be better. Its right in the face of Gran Via and Subway. The hotel is clean and well designed. The bar on the roof is amazing to say the least. Rooms are big and the access is easy.”- Abdellah
Morocco“the service was excellent. Olga at the reception did a good job.” - AbdulrahmanQatar“the room was specious and clean, the location is very nice and in the heart of the shopping centre”
- LiliyaUnited States of America“it is so beautiful from lobby, elevator to room decor and rooftop bar! great location!”
Reemrk
United Arab Emirates“The location of the hotel was great we were able to walk to most places. Its located in the middle of a main shopping street. The staff were friendly and accommodating; we were able to check in early after a long flight. The room size is big for...”- DDonnaUnited States of America“amazing room/staff/location/food! so happy with the property!”
- How much is the deposit for incidentals?Dear guests, We normally hold the amount of 100€/ night for extras or incidentals you may have during the stay. This block is released at C/O time.Answered on October 12, 2019
- Is there a spa to get a massage? A sports massageHello, Regards from the very heart of Madrid! We sadly do not own a SPA centre, nevertheless, we have a Concierge assistance where we would gladly r..Answered on October 13, 2019
- can I have an airport shuttle from and to the hotel ?We do offer shuttle service through our concierge colleagues at their email address. Service start from 90.00 euroAnswered on November 19, 2019
- I am looking to come in November. Do you have rooms on lower floors? I want to avoid elevators. I can take stairs.Dear Guest, Thank you for contacting us. The lowest floor where we have rooms is the 2nd floor which is accessible by stairs. Thank you.Answered on October 2, 2022
- Can I reserve 2 connecting rooms?Dear guest, in our property connecting rooms will be only possible when choosing 2 double beds rooms. Kindest regards,Answered on August 6, 2021
- Still looking?
Restaurant
Food: Peruvian, Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of EUR 300 is required on arrival. That's about 314.20USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed. No extra charges.
Hyatt Centric Gran Via Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of EUR 300 is required on arrival. That's about 314.20USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hyatt Centric Gran Via Madrid
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Room options at Hyatt Centric Gran Via Madrid include:
- Double
- Quad
- Twin
- Suite
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Hyatt Centric Gran Via Madrid offers the following activities/services (charges may apply):
- Fitness center
- Fitness
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From the nearest airport, you can get to Hyatt Centric Gran Via Madrid by:
- Subway/Metro 1h
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The prices at Hyatt Centric Gran Via Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Hyatt Centric Gran Via Madrid is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at Hyatt Centric Gran Via Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Buffet
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Hyatt Centric Gran Via Madrid is 1,300 feet from the center of Madrid.
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Hyatt Centric Gran Via Madrid has 1 restaurant:
- Restaurant
