“The staff are so sweet and helpful; The beds are heavenly comfortable; The Shower feels like a miracle... Well deserved full ratings.”

“The room was quiet even though it was right over Grand Via. I loved that it was in the middle of all the action.”

“Excellent location. Very Friendly staff . Nice room and comfortable bed ”

“Loved the central location , the hotel is boutique luxury. The staff were very helpful and friendly. Although in a very busy place, the lobby was cozy . Highly recommend. Modern rooms, very nicely decorated and also spacious compared to Madrid standards. ” Read more

“Comfortable, staff excellent, however rooms small for the price.”

“The location of the hotel is just perfect . The rooms are very comfortable. We had stayed in other hotels in the area and since we discovered Hyatt, this is th preferred one. The rooms are noise proof , which is important to have a good night sleep. And still be at the center of the action. Other hotels closely located you can not sleep becuase ofthe noise of people staying late at night during the holiday season.” Read more

“Everything!! The location, the decor, the cleanliness, the cruelty free products, the staff, the breakfast buffet. Superb!”

“The staff were so nice and helpful always smiling! The place is on Gran Via and close to different shops and restaurants.”

“The rooms were very clean and the hotel staff very friendly. The location was great because it’s close to all the main monuments. ”

“Overall good ,clean room, clean bathroom although no bath, staff are ver polite, location is good”