City view
Swimming pool
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

You're eligible for a Genius discount at Melia Madrid Serrano! To save at this property, all you have to do is sign in.

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium.

Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries.

The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries.

A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce.

Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel.

The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 650 feet away. It also has easy access to the A-2 and M-30 Motorway.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Melia Madrid Serrano has been welcoming Booking.com guests since Aug 31, 2005
Hotel chain/brand: Meliá Hotels & Resorts

Property Highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.1

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
1 twin bed
or
2 twin beds
1 full bed
or
2 twin beds
1 queen bed
or
2 twin beds
2 twin beds
or
1 full bed
1 king bed
or
2 twin beds
4 twin beds
or
2 queen beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have rooms on the first floor? I am trying to avoid elevators.
    yes , we have rooms from the 1st to the 7th floor. Kind regards;
    Answered on 12 December 2022
  • Good evening, we would like to come with our 6 months baby. Is the hotel providing baby cots? Thank you!
    Good morning, If we have cots . We need to know the dates to know if there is availability They are for free. Best Regards.
    Answered on 25 August 2022
  • Hi, Is swimming pool at the terrace free of charge for the people staying at the hotel? Thanks
    Yes, our private swimming pool is free of charge for our guest, but is open only on summer time
    Answered on 21 September 2022
  • Hello, will the pool still be open around 10-11 September? Gracias.
    Weather permitting, the pool will remain open until September 15
    Answered on 8 August 2022
  • If I am a guest at the hotel but not "The Level" status guest, can I still access the pool?
    Yes, the pool is for all clients staying at the Hotel
    Answered on 31 May 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    ARADO GROCERY & RESTAURANT

    Food: International

Amenities of Melia Madrid Serrano
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
No internet access available.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach chairs/Loungers
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Melia Madrid Serrano takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

6:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 2 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Melia Madrid Serrano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool at The Roof: Closed from Thu, Sep 15, 2022 until Thu, Jun 01, 2023

FAQs about Melia Madrid Serrano

  • Room options at Melia Madrid Serrano include:

    • Twin/Double
    • Double
    • Triple
    • Family

  • Check-in at Melia Madrid Serrano is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Melia Madrid Serrano has 1 restaurant:

    • ARADO GROCERY & RESTAURANT

  • The prices at Melia Madrid Serrano may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Melia Madrid Serrano can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Melia Madrid Serrano is 1.6 miles from the center of Madrid.

  • Melia Madrid Serrano offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Public Bath
    • Fitness