City view
Garden
Swimming pool
Free WiFi
Balcony
Bathtub
Air conditioning
24-hour front desk
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey

You're eligible for a Genius discount at Iberostar Heritage Grand Mencey! To save at this property, all you have to do is sign in.

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.

Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer.

Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar.

The hotel is located in a quiet residential area, just 150 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

This is our guests' favorite part of Santa Cruz de Tenerife, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Iberostar Heritage Grand Mencey has been welcoming Booking.com guests since Apr 14, 2010
Hotel chain/brand: Iberostar The Grand Collection

Property Highlights

Located in the best-rated area in Santa Cruz de Tenerife, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 queen bed
2 twin beds
4 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches
  • Valleseco Beach

    7.8 Good beach
    1.3 miles from property
  • Caleta de Negros Beach

    7.6 Good beach
    1.4 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Do all rooms have a balcony?
    No. Not all rooms have a balcony, it can be requested upon availability.
    Answered on 17 July 2022
  • Is the swimming pool heated?
    Yes is heated all the year. Thank you
    Answered on 10 September 2022
  • What are the daily parking charges?
    de 1 a 4 días de Parkin son 12 € / día 5 días o más pasaría a ser 10 € / día.
    Answered on 19 August 2022
  • Hi do junior suites have a balcony
    Dear Customer, Thank you for your message. Please note that balcony is subject to availability and cannot be guaranteed. Kindest regards, Natasha
    Answered on 28 February 2022
  • We are planning to visit in January. Are your rooms heated? That is, does the airco provide heating?
    Dear customer, Our rooms does not have heating due to our high temperatures, however we have small electric heaters that may me requested. Kind regards, Luis
    Answered on 14 November 2022
  • Still looking?
Hotel area info *
3 Restaurants On Site

    Los Laureles Restaurant

    Food: Mediterranean, Seafood, Spanish, Local

    Open for: Lunch

    Papa Negra Restaurant

    Food: Spanish, Local, International

    Open for: Dinner

    Los Menceyes Restaurante

    Food: Spanish, Local, International

    Open for: Breakfast, Dinner

Amenities of Iberostar Heritage Grand Mencey
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
    Additional charge
  • Live music/Performance
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
    Additional charge
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot spring bath
    Additional charge
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Iberostar Heritage Grand Mencey takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Iberostar Heritage Grand Mencey

  • The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.

  • Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Casino
    • Solarium
    • Personal trainer
    • Hand massage
    • Steam room
    • Couples' massage
    • Locker rooms
    • Fitness
    • Body wrap
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Fitness classes
    • Swimming pool
    • Foot massage
    • Hot spring bath
    • Full-body massage
    • Beauty services
    • Neck massage
    • Aerobics
    • Yoga classes
    • Spa facilities
    • Head massage
    • Facial treatments
    • Foot bath
    • Waxing services
    • Back massage
    • Makeup services
    • Open-air bath
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Iberostar Heritage Grand Mencey include:

    • Double
    • Suite
    • Family

  • Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife.

  • Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Buffet

  • Iberostar Heritage Grand Mencey has 3 restaurants:

    • Papa Negra Restaurant
    • Los Menceyes Restaurante
    • Los Laureles Restaurant

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.