Iberostar Heritage Grand Mencey
Dr. José Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain – Excellent location – show map
Excellent location – rated 9.2/10! (score from 2463 reviews)
Real guests • Real stays • Real opinions
For the money you won’t find a better place. The property is beautiful, spacious, rooms are comfortable, lots of good breakfast options and it is a short walk to the city. Gym and pool are very nice. Very pleased. Only complaint is that I didn’t have enough time to enjoy all that the property offers.
United States of America
- City view
- Garden
- Pool 1 – outdoor
- Free WiFi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
This is our guests' favorite part of Santa Cruz de Tenerife, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Iberostar Heritage Grand Mencey has been welcoming Booking.com guests since Apr 14, 2010Hotel chain/brand: Iberostar The Grand Collection
- 2 swimming pools
- Parking on site
- Free WiFi
- Spa
- 4 restaurants
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Wonderful Breakfast
Categories:
See what guests loved the most:
Joseph
United States of America“For the money you won’t find a better place. The property is beautiful, spacious, rooms are comfortable, lots of good breakfast options and it is a short walk to the city. Gym and pool are very nice. Very pleased. Only complaint is that I...”- JonUnited States of America“The location was great and the staff the was super friendly.”
- Lars
Spain“Laura from Guest Service was very charming and helpful. The bed was great, very comfy. The lobby bar courtyard café was good, too.” 
Fauzi
Israel“great location in santa cruz with walking distance from the ramblas, park and sea”
ZviIsrael“the hotel is beautiful!! the staff is amazing - they helped us so much as we needed medical help and help with the baby. the atmosphere is amazing and the location is perfect. super recommended”
Claudiu
Romania“Wonderful location of the hotel , nice and spacious room with garden and pool view. Good reception service, cleaning of the room also .”- JJeannineUnited States of America“The hotel was spectacular. The friendly staff, indoor oasis garden and dining to name a few things were amazing. My husband and I were in Spain for a family emergency and I can’t express enough how helpful and kind the staff was. Gemma at the...”
Elaine
United Kingdom“Beautiful hotel, excellent restaurants and bar. Gardens lovely with a first class terrapin collection. Superb pool and gym facilities.”
SaraUnited States of America“great place, friendly and helpful staff, wonderful location!”
MarcosUnited States of America“The hotel is very self sufficient and great for a holiday. The location is very nice to go on walks in Santa Cruz. The pool and facilities are great.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Do all rooms have a balcony?
No. Not all rooms have a balcony, it can be requested upon availability.Answered on 17 July 2022Is the swimming pool heated?
Yes is heated all the year. Thank youAnswered on 10 September 2022What are the daily parking charges?
de 1 a 4 días de Parkin son 12 € / día 5 días o más pasaría a ser 10 € / día.Answered on 19 August 2022Hi do junior suites have a balcony
Dear Customer, Thank you for your message. Please note that balcony is subject to availability and cannot be guaranteed. Kindest regards, NatashaAnswered on 28 February 2022What are the charges for the indoor swimming pool?
There is no indoor pool in the hotel, we have a heated pool which is outside and there is a SPA, the thermal circuit of the SPA (Indoor) has a special..Answered on 2 January 2023We are planning to visit in January. Are your rooms heated? That is, does the airco provide heating?
Dear customer, Our rooms does not have heating due to our high temperatures, however we have small electric heaters that may me requested. Kind regards, LuisAnswered on 14 November 2022- Still looking?
Hotel area info *
Restaurants4 Restaurants On Site
- Los Laureles Restaurant
- CuisineMediterranean • Seafood • Spanish • Local
- Open forLunch
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegan • Gluten-free
- Papa Negra Restaurant
- CuisineSpanish • Local • International
- Open forDinner
- AmbienceModern • Romantic
- Dietary optionsVegan • Gluten-free
- Los Menceyes Restaurante
- CuisineSpanish • Local • International
- Open forBreakfast • Dinner
- AmbienceFamily-friendly • Traditional • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free
- Restaurante a la carta Kon·Tiki
- CuisineMexican
- Open forLunch
- AmbienceModern
Amenities of Iberostar Heritage Grand MenceyGreat facilities! Review score, 9
- 2 swimming pools
- Parking on site
- Free WiFi
- Spa
- 4 restaurants
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Wonderful Breakfast
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Socket near the bed
- AerobicsAdditional charge
- Live music/Performance
- Casino
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- SafeAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Car rental
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Open all year
- All ages welcome
- Heated pool
- Beach chairs/Loungers
- Open all year
- Adults only
- Heated pool
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Open-air bath
- Hot spring bathAdditional charge
- Turkish/Steam BathAdditional charge
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Solarium
- Fitness center
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cash
Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Iberostar Heritage Grand Mencey
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Room options at Iberostar Heritage Grand Mencey include:
- Double
- Suite
- Family
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Iberostar Heritage Grand Mencey has 4 restaurants:
- Los Laureles Restaurant
- Restaurante a la carta Kon·Tiki
- Papa Negra Restaurant
- Los Menceyes Restaurante
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Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Continental
- Gluten-free
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Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife. All distances are measured in straight lines. Actual travel distances may vary.
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Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Casino
- Solarium
- Personal trainer
- Locker rooms
- Open-air bath
- Live music/Performance
- Beauty services
- Hot spring bath
- Swimming pool
- Aerobics
- Facial treatments
- Waxing services
- Makeup services
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
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Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.
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The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.
