Hotel Iberostar Heritage Grand Mencey
Dr. José Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain – Excellent location – show map
Excellent location – rated 9.1/10! (score from 1926 reviews)
Real guests • Real stays • Real opinions
The facilities are great with a big garden and very green. The building is also very nice, on which they did a great renovation and provide super spacious and clean rooms.
GermanyThe restaurant is superb, and the staff is always helpful.
NetherlandsHelpful staff, Convenient location, Excellent facilities, Stylish communal areas, Good Room size with coffee making facilities and Covid-19 measures
United KingdomExcellent breakfast, very helpful front desk service
United States of AmericaView on the pool with balcony for deluxe double room. Breakfast is great.
FranceMost of the staff were excellent and very helpful. There were of course one or two that were not pleasant to deal with. Juan at Reception was exceptional. The Hydro Spa was just great. The food was also very good.
CanadaFantastic staff. Prompt room service. Nice restaurants in hotel. Very good breakfast buffet. Easy to get taxi. Good consistent wifi.
SingaporeVery good breakfast buffet selection but could be improved with a chef to prep eggs,etc on demand
CanadaBreakfast, well kept grounds, nice garden areas. Pool was very clean.
United KingdomThe hotel is located in a beautiful and classy building with a gorgeous courtyard and lovely gardens. The hotel boasts numerous and very well maintained facilities. Rooms are large and comfortable and the staff are very helpful and polite.
Spain
- What guests loved the most:
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Joan
Germany
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Paul
Netherlands
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Judith
United Kingdom
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Pak
United States of America
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Matthieu
France
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Nina
Canada
-
Ngai
Singapore
-
Chuck
Canada
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Angus
United Kingdom
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Borjamc8
Spain
Categories:
Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.
Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer.
Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar.
The hotel is located in a quiet residential area, just 150 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
This is our guests' favorite part of Santa Cruz de Tenerife, according to independent reviews.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
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RetryMost popular amenities
Currency Exchange: Need local currency? This property has currency exchange on site.
| Sleeps | Room Type | Price | ||
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| Max adults: 2 |
Double Room with City View (2 Adults)
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| Max adults: 2. Max children: 1 |
Double Room with City View (2 Adults + 1 Child)
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| Max adults: 1 |
Double Room with City View (1 Adult)
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| Max adults: 2 |
Deluxe Garden View
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| Max adults: 2 |
Junior Suite (2 Adults)
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| Max adults: 1 |
Deluxe Double Garden View (Single Use)
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| Max adults: 2 |
Superior Double Room
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| Max adults: 2. Max children: 2 | ||||
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| Max adults: 2 |
Superior Double Room Garden View
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| Max adults: 2 |
Suite
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| Max adults: 2. Max children: 2 |
Family Room
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Pool, Breakfast, Fitness center
See what guests loved the most:
-
Joan
Germany“The facilities are great with a big garden and very green. The building is also very nice, on which they did a great renovation and provide super spacious and clean rooms.”
-
Paul
Netherlands“The restaurant is superb, and the staff is always helpful.”
-
Judith
United Kingdom“Helpful staff, Convenient location, Excellent facilities, Stylish communal areas, Good Room size with coffee making facilities and Covid-19 measures”
-
Pak
United States of America“Excellent breakfast, very helpful front desk service”
-
Matthieu
France“View on the pool with balcony for deluxe double room. Breakfast is great. ”
-
Nina
Canada“Most of the staff were excellent and very helpful. There were of course one or two that were not pleasant to deal with. Juan at Reception was exceptional. The Hydro Spa was just great. The food was also very good.”
-
Ngai
Singapore“Fantastic staff. Prompt room service. Nice restaurants in hotel. Very good breakfast buffet. Easy to get taxi. Good consistent wifi. ”
-
Chuck
Canada
“Very good breakfast buffet selection but could be improved with a chef to prep eggs,etc on demand”
-
Angus
United Kingdom
“Breakfast, well kept grounds, nice garden areas. Pool was very clean.”
-
Borjamc8
Spain“The hotel is located in a beautiful and classy building with a gorgeous courtyard and lovely gardens. The hotel boasts numerous and very well maintained facilities. Rooms are large and comfortable and the staff are very helpful and polite.”
4 reasons to choose Iberostar Heritage Grand Mencey
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
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Museo municipal de Bellas Artes0.5 miles
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Tenerife Espacio de las Artes0.8 miles
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Estadio Heliodoro Rodríguez López0.9 miles
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Auditorio de Tenerife1.2 miles
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Tenerife Trade Fair1.4 miles
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Candelaria University Hospital2.7 miles
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Museo Histórico Militar de Canarias3.7 miles
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Catedral San Cristobal de La Laguna4 miles
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Leal Theatre4.1 miles
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Carrefour Commercial Center4.4 miles
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Restaurant0 miles
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Punta Larga Shopping Centre10.2 miles
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Mountain Parque Rural Anaga Reserva Biosfera8.7 miles
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Valleseco Beach1.3 miles
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Caleta de Negros Beach1.4 miles
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Las Teresitas Beach4.4 miles
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Las Gaviotas Beach5 miles
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Nea Beach6 miles
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Tenerife Norte Airport5.7 miles
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Tenerife Sur Airport35.5 miles
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RetryLos Laureles Restaurant
Food: Mediterranean, Seafood, Spanish, Local
Open for: Lunch
Papa Negra Restaurant
Food: Spanish, Local, International
Open for: Dinner
Aborigen Restaurant
Food: Local
Open for: Dinner
Los Menceyes Restaurante
Food: Spanish, Local, International
Open for: Dinner
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic water bottles not used
- Single-use plastic bottles not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
- Water-efficient toilets
- Water-efficient showers
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- Key card or motion-controlled electricity
- Tours and activities organized by local guides and businesses
- Provide guests with info about local ecosystems, history, culture, and visitor etiquette
- Green spaces like (rooftop) gardens at the property
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 14 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.
It's possible to extend your stay at this property at no extra cost for coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.
Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
FAQs about Iberostar Heritage Grand Mencey
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Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).
Breakfast option(s) include:
- Continental
- Gluten-free
- Buffet
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Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.
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Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Bicycle rental (additional charge)
- Casino
- Solarium
- Live music/Performance
- Foot massage
- Manicure
- Spa lounge/Relaxation area
- Hot spring bath
- Full-body massage
- Makeup services
- Back massage
- Cooking class
- Fitness classes
- Body treatments
- Body wrap
- Personal trainer
- Head massage
- Facial treatments
- Neck massage
- Aerobics
- Yoga classes
- Pedicure
- Foot bath
- Locker rooms
- Fitness
- Open-air bath
- Spa facilities
- Body scrub
- Couples' massage
- Beauty services
- Steam room
- Waxing services
- Hand massage
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Iberostar Heritage Grand Mencey has 4 restaurants:
- Papa Negra Restaurant
- Aborigen Restaurant
- Los Laureles Restaurant
- Los Menceyes Restaurante
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From the nearest airport, you can get to Iberostar Heritage Grand Mencey by:
- Car 20min
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Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife.
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The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Iberostar Heritage Grand Mencey include:
- Double
- Suite
- Family
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.
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The following parking options are available to guests staying at Iberostar Heritage Grand Mencey (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Parking garage
- Accessible parking
