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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel Iberostar Heritage Grand Mencey
Travel Sustainable property
Dr. José Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain – Excellent location – show map
Excellent location – rated 9.1/10! (score from 1800 reviews)
Real guests • Real stays • Real opinions
Beautiful hotel in the best location. The staff was amazing, incredibly friendly, attentive and helpful. We'll be back!
Carmen
United States of America
United States of AmericaThe hotel is really beautiful, maintaining its "old building charm" yet with very up to date and modern facilities. The breakfast was very copious, very diverse. I really like the room, very spacious and with an impressive balcony with city views.
Joan
Germany
GermanyThe front desk team and customer service were above and beyond expectations. We had a little misunderstanding on the room and they solved the problem and follow up like a team showing their real concern.
Jorge
United States of America
United States of Americagreat employees, excellent breakfast, nice rooms..
Rolando
United States of America
United States of America- The breakfast offered a great choice and some daily variation - The pool area is nice, the room pretty large and comfy - The staff was always very professional and friendly - The food at the restaurants/bar was of very high quality
Lawrence
Switzerland
SwitzerlandThe breakfast is excellent with very friendly and accommodating staff.
Blesilda
Norway
NorwayThe grounds and amenities are spectacular. I suspect this is what living as a royal is like. The gym, pool, cafes, bars, and breakfast are all first rate.
Joshua
United States of America
United States of Americalocation was great. sunny balcony room overlooking the city and ocean.
Andrew
United States of America
United States of AmericaExcellent service. Great breakfast. Very clean hotel. This was my second visit. Will come back next year.
Erman
Netherlands
Netherlandswill the hotel is the best in Santa Cruze the room is clean the staff was ok the location is great it about 12 min walk from the center parking available next to the hotel
Wala
Saudi Arabia
Saudi Arabia
Iberostar Heritage Grand Mencey
8.8
Excellent
1,801 reviews
- What guests loved the most:
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Carmen
United States of America
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Joan
Germany
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Jorge
United States of America
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Rolando
United States of America
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Lawrence
Switzerland
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Blesilda
Norway
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Joshua
United States of America
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Andrew
United States of America
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Erman
Netherlands
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Wala
Saudi Arabia
Categories:
Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey
You're eligible for a Genius discount at Iberostar Heritage Grand Mencey! To save at this property, all you have to do is sign in.
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.
Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer.
Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar.
The hotel is located in a quiet residential area, just 150 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
This is our guests' favorite part of Santa Cruz de Tenerife, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Most popular amenities
1 swimming pool
Parking
Free WiFi
Spa
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Currency Exchange: Need local currency? This property has currency exchange on site.
| Sleeps | Room Type | Price | ||
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| Max adults: 2 |
Double Room with City View (2 Adults)
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| Max adults: 2. Max children: 1 |
Double Room with City View (2 Adults + 1 Child)
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| Max adults: 1 |
Double Room with City View (1 Adult)
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| Max adults: 2 |
Deluxe Garden View
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| Max adults: 2 |
Junior Suite (2 Adults)
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| Max adults: 1 |
Deluxe Double Garden View (Single Use)
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| Max adults: 2 |
Superior Double Room
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| Max adults: 2 |
Superior Double Room Garden View
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| Max adults: 2 |
Suite
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| Max adults: 2. Max children: 2 |
Family Room
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Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
4 reasons to choose Iberostar Heritage Grand Mencey
Closest beaches
Valleseco Beach
7.9 Good beach1.3 miles from propertyCaleta de Negros Beach
7.6 Good beach1.4 miles from property
Categories:
See what guests loved the most:
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Carmen
United States of America“Beautiful hotel in the best location. The staff was amazing, incredibly friendly, attentive and helpful. We'll be back!”
-
-
Jorge
United States of America
“The front desk team and customer service were above and beyond expectations. We had a little misunderstanding on the room and they solved the problem and follow up like a team showing their real concern.”
-
Rolando
United States of America
“great employees, excellent breakfast, nice rooms..”
-
Lawrence
Switzerland“- The breakfast offered a great choice and some daily variation - The pool area is nice, the room pretty large and comfy - The staff was always very professional and friendly - The food at the restaurants/bar was of very high quality”
-
Blesilda
Norway“The breakfast is excellent with very friendly and accommodating staff.”
-
Joshua
United States of America
“The grounds and amenities are spectacular. I suspect this is what living as a royal is like. The gym, pool, cafes, bars, and breakfast are all first rate.”
-
Andrew
United States of America
“location was great. sunny balcony room overlooking the city and ocean.”
-
Erman
Netherlands“Excellent service. Great breakfast. Very clean hotel. This was my second visit. Will come back next year.”
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Wala
Saudi Arabia“will the hotel is the best in Santa Cruze the room is clean the staff was ok the location is great it about 12 min walk from the center parking available next to the hotel”
What's nearby
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Museo municipal de Bellas Artes0.5 miles
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Tenerife Espacio de las Artes0.8 miles
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Estadio Heliodoro Rodríguez López0.9 miles
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Auditorio de Tenerife1.2 miles
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Tenerife Trade Fair1.4 miles
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Candelaria University Hospital2.7 miles
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Museo Histórico Militar de Canarias3.7 miles
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Catedral San Cristobal de La Laguna4 miles
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Leal Theatre4.1 miles
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Carrefour Commercial Center4.4 miles
Restaurants & cafes
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Restaurant0 miles
Top attractions
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Punta Larga Shopping Centre10.2 miles
Natural Beauty
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Mountain Parque Rural Anaga Reserva Biosfera8.7 miles
Beaches in the Neighborhood
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Valleseco Beach1.3 miles
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Caleta de Negros Beach1.4 miles
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Las Teresitas Beach4.4 miles
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Las Gaviotas Beach5 miles
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Nea Beach6 miles
Closest Airports
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Tenerife Norte Airport5.7 miles
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Tenerife Sur Airport35.5 miles
How to get to Iberostar Heritage Grand Mencey from Tenerife Norte Airport
Car
Parking available
*
All distances are measured in straight lines. Actual travel distances may vary.
4 Restaurants On Site
Los Laureles Restaurant
Food: Mediterranean, Seafood, Spanish, Local
Open for: Lunch
Papa Negra Restaurant
Food: Spanish, Local, International
Open for: Dinner
Aborigen Restaurant
Food: Local
Open for: Dinner
Los Menceyes Restaurante
Food: Spanish, Local, International
Open for: Dinner
Amenities of Iberostar Heritage Grand Mencey
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and charges apply.
Front Desk Services
Cleaning Services
Business Facilities
Safety & security
General
Outdoor swimming pool
Spa
Languages Spoken
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 14 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that the full amount of the reservation must be paid in upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.
It's possible to extend your stay at this property at no extra cost for coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.
Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
FAQs about Iberostar Heritage Grand Mencey
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Room options at Iberostar Heritage Grand Mencey include:
- Double
- Suite
- Family
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Iberostar Heritage Grand Mencey has 4 restaurants:
- Aborigen Restaurant
- Los Laureles Restaurant
- Los Menceyes Restaurante
- Papa Negra Restaurant
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Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife.
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Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).
Breakfast option(s) include:
- Continental
- Gluten-free
- Buffet
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The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Iberostar Heritage Grand Mencey (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Parking garage
- Accessible parking
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Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.
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Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Casino
- Solarium
- Fitness classes
- Personal trainer
- Foot massage
- Locker rooms
- Full-body massage
- Body wrap
- Back massage
- Live music/Performance
- Fitness
- Spa lounge/Relaxation area
- Head massage
- Hot spring bath
- Yoga classes
- Beauty services
- Neck massage
- Aerobics
- Couples' massage
- Steam room
- Hand massage
- Spa facilities
- Foot bath
- Facial treatments
- Waxing services
- Makeup services
- Open-air bath
- Manicure
- Pedicure
- Body treatments
- Body scrub
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From the nearest airport, you can get to Iberostar Heritage Grand Mencey by:
- Car 20min
