Iberostar Heritage Grand Mencey
Dr. José Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain – Excellent location – show map
Excellent location – rated 9.2/10! (score from 2071 reviews)
Real guests • Real stays • Real opinions
super hotel, with plenty of facilities, close to city center but located in a quiet area.

hotel is beautiful. staff very helpful. nice room. facilities were also nice also pool and spa

Breakfast variety and quality were excellent. Dinner included with half board is a three course meal with wonderful variety and knowledgeable service. Highly recommend.

the hotel is from the 90’s so rooms and facilities are a bit old fashioned. the swimming pool os great. breakfast is ok. rooms are big and comfortable. most of the staff are nice (some less). we were there for the carnaval and it was walkign distance to all the events but far enough to be quiet.

First of all the staff is more user friendly and supportive than in many 5 stars hotels I have been in. Breakfast exceed all my expectations. Location is great and in general I will rate this hotel as 7 stars...

The staff is very professional and forthcoming. Breakfast and dinner are exceptional!

Really a place you can relax while enjoying a 5 star service and staff was extremely friendly

We did hony moon vacation and everything was perfect! The location is great and the hotel is amazing, .The best hotel I have ever been to. Also the hotel sent us room service with champagne on the hoise.

Good support by staff; excellent breakfast; clean; excellent beds

Everything was great, fantastic hotel, exceptional reception employees, good value for money price ,very clean,great breakfast,nice and quiet location

- What guests loved the most:
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Adolfo
Switzerland
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Zion
Israel
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Marie
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Tomer
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Nmandel
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Aleksandra
Netherlands
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Paul
United Kingdom
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Asaf
Israel
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Harry
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Konstantinos
Greece
Categories:
Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey
You're eligible for a Genius discount at Iberostar Heritage Grand Mencey! To save at this property, all you have to do is sign in.
This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.
Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer.
Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar.
The hotel is located in a quiet residential area, just 150 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.
This is our guests' favorite part of Santa Cruz de Tenerife, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.

Valleseco Beach
7.8 Good beach1.3 miles from propertyCaleta de Negros Beach
7.6 Good beach1.4 miles from property
- Do all rooms have a balcony?No. Not all rooms have a balcony, it can be requested upon availability.Answered on 17 July 2022
- Is the swimming pool heated?Yes is heated all the year. Thank youAnswered on 10 September 2022
- What are the daily parking charges?de 1 a 4 días de Parkin son 12 € / día 5 días o más pasaría a ser 10 € / día.Answered on 19 August 2022
- Hi do junior suites have a balconyDear Customer, Thank you for your message. Please note that balcony is subject to availability and cannot be guaranteed. Kindest regards, NatashaAnswered on 28 February 2022
- We are planning to visit in January. Are your rooms heated? That is, does the airco provide heating?Dear customer, Our rooms does not have heating due to our high temperatures, however we have small electric heaters that may me requested. Kind regards, LuisAnswered on 14 November 2022
- Still looking?
Los Laureles Restaurant
Food: Mediterranean, Seafood, Spanish, Local
Open for: Lunch
Papa Negra Restaurant
Food: Spanish, Local, International
Open for: Dinner
Los Menceyes Restaurante
Food: Spanish, Local, International
Open for: Breakfast, Dinner
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Refrigerator
- Socket near the bed
- AerobicsAdditional charge
- Live music/Performance
- Casino
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- SafeAdditional charge
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Car rental
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Open all year
- Adults only
- Heated pool
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Open-air bath
- Hot spring bathAdditional charge
- Turkish/Steam BathAdditional charge
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Solarium
- Fitness center
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Iberostar Heritage Grand Mencey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Iberostar Heritage Grand Mencey
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The prices at Iberostar Heritage Grand Mencey may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Iberostar Heritage Grand Mencey is from 3:00 PM, and check-out is until 11:00 AM.
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Iberostar Heritage Grand Mencey offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Casino
- Solarium
- Personal trainer
- Hand massage
- Steam room
- Couples' massage
- Locker rooms
- Fitness
- Body wrap
- Spa lounge/Relaxation area
- Live music/Performance
- Fitness classes
- Swimming pool
- Foot massage
- Hot spring bath
- Full-body massage
- Beauty services
- Neck massage
- Aerobics
- Yoga classes
- Spa facilities
- Head massage
- Facial treatments
- Foot bath
- Waxing services
- Back massage
- Makeup services
- Open-air bath
- Manicure
- Pedicure
- Body treatments
- Body scrub
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Iberostar Heritage Grand Mencey include:
- Double
- Suite
- Family
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Iberostar Heritage Grand Mencey is 2,600 feet from the center of Santa Cruz de Tenerife.
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Guests staying at Iberostar Heritage Grand Mencey can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
- Continental
- Gluten-free
- Buffet
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Iberostar Heritage Grand Mencey has 3 restaurants:
- Papa Negra Restaurant
- Los Menceyes Restaurante
- Los Laureles Restaurant
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Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Heritage Grand Mencey on this page.