Sustainability certification

Iberostar Heritage Grand Mencey

–Excellent location – show map
+97 photos
Scored 8.9
Rated excellent

Staff

9.2

Iberostar Heritage Grand Mencey

1 / 105
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

About this property

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Spa
  • 4 restaurants
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Iberostar The Grand Collection
Hotel chain/brand
Iberostar The Grand Collection

Property highlights

    • Located in the best-rated area in Santa Cruz de Tenerife, this hotel has an excellent location score of 9.2

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 king bed
or
2 twin beds
1 queen bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Narjes
    Australia Australia
    “Everything was amazing. It was the best breakfast I ever had, nice staff, beautiful garden, pleasant pool, calm neighborhood.”
  • Shelly
    United States United States
    “The location if staying in Santa Cruz is perfect. The hotel pool and spa were wonderful.”
  • Dr
    Israel Israel
    “Spectacularly wonderful hotel. Spotless, Clean, comfortable bed and big room. Do not miss breakfast!!! Great location. Highly recommended.”
  • Larry
    United States United States
    “For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond. Adjacent to beautiful city park , las ramblas, bus stops and walking to Port area.”
  • Virginia
    United States United States
    “This is a very classy hotel with all the amenities! The staff were very friendly and helpful. Beautiful property, easy parking”
  • Michael
    United Kingdom United Kingdom
    “All of the staff were fantastic. Happy, helpful and courteous. The ambiance and service in the restaurant, bar and gardens made our stay very comfortable.”
  • Juana
    United States United States
    “The hotel is beautiful and it's in a great location. The facilities and garden are gorgeous. The staff is very nice and we had a wonderful stay”
  • Therese
    United Kingdom United Kingdom
    “Beautiful building and gardens and perfectly located. Staff are brilliant, incredibly helpful and friendly.”
  • Nebojsa
    Serbia Serbia
    “Location: The hotel is located in a great area, within walking distance to many restaurants, shops… Staff: The staff were friendly and helpful, always willing to assist with any requests or questions we had. Amenities: Great pool and garden”
  • Amanda
    Puerto Rico Puerto Rico
    “Excellent location. Very complete breakfast. Lovely facilities. Wish I had more time to enjoy.”

Hotel area info

Restaurants

4 Restaurants On Site
  • Los Laureles Restaurant
    • Cuisine
      Mediterranean • Seafood • Spanish • Local
    • Open for
      Lunch
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegan • Gluten-free
  • Papa Negra Restaurant
    • Cuisine
      Spanish • Local • International
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegan • Gluten-free
  • Los Menceyes Restaurante
    • Cuisine
      Spanish • Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Restaurante a la carta Kon·Tiki
    • Cuisine
      Mexican
    • Open for
      Lunch
    • Ambience
      Modern

House rules

Iberostar Heritage Grand Mencey takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.