Sustainability certification

MUR Neptuno Gran Canaria - Adults Only

–Excellent location – show map
+41 photos
Scored 8.7
Rated excellent

About this property

Neptuno is an adults-only hotel, next to the Yumbo Shopping Center, and 2953 feet away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 1.9 mi away. You can hire a car and there is free on-site parking. In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Biosphere Certification
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Martin
    Ireland Ireland
    “Great staff, lovely accommodation. Food was excellent, and entertainment most enjoyable. Swimming pool and gym were also excellent facilities to avail of .”
  • Andrei
    Romania Romania
    “Great dinner and breakfast options. Super friendful staff and ready to support any requirement”
  • Benjamin
    United Kingdom United Kingdom
    “Fantastic hotel, loved the staff and facilities and would absolutely stay again. Food could be better. In the morning it's hard to get eggs , they were always having to make more. You ended up waiting for quite basic elements of your...”
  • Randy
    United States United States
    “I had breakfast and dinner included with my reservation. Both meals were a good value and a wide variety of choices.”
  • David
    United Kingdom United Kingdom
    “great room,corner room view over the pool. comfortable bed, great location, nice linen ,towels,and room fittings.”
  • Jon
    United Kingdom United Kingdom
    “Room spacious and comfortable with good air conditioning. Lovely bathroom. Excellent breakfast- good for a long term stay and very close to Yumba.”
  • Samuel
    United Kingdom United Kingdom
    “Large, comfortable room and bathroom, with air conditioning - a very welcome feature in the heat of summer. Broad range of food items at mealtimes to suit every taste. Staff were welcoming and friendly - fluent English-speakers. Good-sized pool...”
  • Tihomir
    Ireland Ireland
    “Food buffet, fairly clean, nice balcony, small slide at the pool, nice+helpful receptionists and lovely restaurant service staff. Good location.”
  • Christian
    Switzerland Switzerland
    “Very friendly staff, rooms clean and relatively new. Great pool area”
  • Anna
    Belgium Belgium
    “We had a very enjoyable stay at this hotel. The rooms were cleaned daily, and towels were refreshed each day — a detail we truly appreciated. The reception staff were extremely polite and welcoming, and both check-in and check-out were smooth and...”

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

House rules

MUR Neptuno Gran Canaria - Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Please note that full payment of the reservation is due upon check-in. Guests with a nonrefundable rate must paid the remaining 50% of the reservation upon arrival.