Hotel
 NH Collection Madrid Palacio de Tepa

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

San Sebastián, 2, Madrid City Center, 28012 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.6/10! (score from 819 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
820 reviews

the staff were all exceptionally friendly and helpful. the room was very spacious, the bed very comfortable, and the breakfast was super. not one complaint.

Peter United States of America

Location was wonderful, in the heart of El Centro and walking distance to all the main sites. The staff were super friendly and helpful throughout our stay. They even let us use the spa room to clean up as our flight arrived early and the room wasn't ready. The room itself was very spacious and spotless.

Ishani United States of America

We love a hotel in the heart of a city. Madrid has many hearts, but we really enjoyed staying in the lively (but not noisy) Las Letras district. We had great restaurants in the neighborhood (especially Ana la Santa) and we could easily walk to Plaza Mayor, the palace, the Prado and other museums and the Gran Via. The hotel itself is comfortable and clean and the staff is the absolute best with help and recommendations. They even arranged a clinic to come to our room to take a COVID test so that we could fly home.

Christopher United States of America

NH Palacio de Tepa is the best hotel in Madrid. Beautiful, perfectly located in Plaza Santa Ana and just the best staff!

Cristina United States of America

Clean, comfortable room. Excellent location for tourist activities. Friendly, approachable staff.

James United States of America

Great location. Very nice property. Staff couldn’t have been nicer or more helpful.

Brendan United States of America

Location. Shampoo+conditioner+shower soap dispenser. Washing machine.

John United States of America

They hit it out of the ball park. The location was perfect. The room (family sized) was spacious. The staff were super friendly and helpful. The cleanliness was appreciated. They took care of us big time and we were super appreciative.

Judith United States of America

This was our second visit to this hotel. It was even better the 2nd time. Every staff member was friendly and helpful. Very professional, attentive.

Sandra United States of America

Great central downtown location, close to metro stops and walking destinations. We only had breakfast at the hotel one day, but it was fabulous. Room was spacious and very comfortable. We only had a skylight window in our room, so did not really have a view. However, we spent very little time in the room.

Kimberly United States of America
8.7
Excellent
820 reviews
  • What guests loved the most:
  • “the staff were all exceptionally friendly and helpful. the room was very spacious, the bed very comfortable, and the breakfast was super. not one complaint.”
    Peter Peter United States of America United States of America
  • “Location was wonderful, in the heart of El Centro and walking distance to all the main sites. The staff were super friendly and helpful throughout our stay.”
    Ishani Ishani United States of America United States of America
  • “We love a hotel in the heart of a city. Madrid has many hearts, but we really enjoyed staying in the lively (but not noisy) Las Letras district.”
    Christopher Christopher United States of America United States of America
  • “NH Palacio de Tepa is the best hotel in Madrid. Beautiful, perfectly located in Plaza Santa Ana and just the best staff!”
    Cristina Cristina United States of America United States of America
  • “Clean, comfortable room. Excellent location for tourist activities. Friendly, approachable staff.”
    James James United States of America United States of America
  • “Great location. Very nice property. Staff couldn’t have been nicer or more helpful.”
    Brendan Brendan United States of America United States of America
  • “Location. Shampoo+conditioner+shower soap dispenser. Washing machine.”
    John John United States of America United States of America
  • “They hit it out of the ball park. The location was perfect. The room (family sized) was spacious. The staff were super friendly and helpful. The cleanliness was appreciated.”
    Judith Judith United States of America United States of America
  • “This was our second visit to this hotel. It was even better the 2nd time. Every staff member was friendly and helpful. Very professional, attentive.”
    Sandra Sandra United States of America United States of America
  • “Great central downtown location, close to metro stops and walking destinations. We only had breakfast at the hotel one day, but it was fabulous. Room was spacious and very comfortable.”
    Kimberly Kimberly United States of America United States of America

Categories:

  • Staff9.3
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.2
  • Location9.6
  • Free WiFi8.1

Stay in the heart of Madrid – Excellent location – show map

You're eligible for a Genius discount at NH Collection Madrid Palacio de Tepa! To save at this property, all you have to do is sign in.

Set in a restored, 19th-century palace, NH Collection Madrid Palacio de Tepa offers a 24-hour gym, free WiFi and on-site restaurant. Puerta del Sol is 1,150 feet away.

Elegant, spacious rooms come with a flat-screen TV, air conditioning and a mini-bar. The modern bathroom includes free toiletries.

The hotel was built in a Neoclassical style and you can still see the remains of the historical canal system inside.

The hotel has an elegant and contemporary restaurant. Breakfast includes a wide range of quality products.

Located in Madrid’s Las Letras District, the hotel is 5 minutes’ walk from Plaza Mayor Square and 15 minutes from the Royal Palace.

Sol and Anton Martín metro stations are both a 5-minute walk away. The Prado Museum, Reina Sofia Art Center and Thyssen-Bornemisza Museum are within 0.6 mi of the hotel.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

NH Collection Madrid Palacio de Tepa has been welcoming Booking.com guests since Sept 20, 2010
 Hotel chain/brand: NH Collection

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Airport shuttle
Pet friendly
Spa
Bar

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking available

Saved to 8217 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose NH Collection Madrid Palacio de Tepa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 820 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.2
  • Location9.6
  • Free WiFi8.1

Select topics to read reviews:

See what guests loved the most:

  • Peter
    United States of AmericaUnited States of America
    “the staff were all exceptionally friendly and helpful. the room was very spacious, the bed very comfortable, and the breakfast was super. not one complaint.”
  • Ishani
    United States of AmericaUnited States of America
    “Location was wonderful, in the heart of El Centro and walking distance to all the main sites. The staff were super friendly and helpful throughout our stay. They even let us use the spa room to clean up as our flight arrived early and the room...”
  • Christopher
    United States of AmericaUnited States of America
    “We love a hotel in the heart of a city. Madrid has many hearts, but we really enjoyed staying in the lively (but not noisy) Las Letras district. We had great restaurants in the neighborhood (especially Ana la Santa) and we could easily walk to Plaza...”
  • Cristina
    United States of AmericaUnited States of America
    “NH Palacio de Tepa is the best hotel in Madrid. Beautiful, perfectly located in Plaza Santa Ana and just the best staff!”
  • James
    United States of AmericaUnited States of America
    “Clean, comfortable room. Excellent location for tourist activities. Friendly, approachable staff.”
  • Brendan
    United States of AmericaUnited States of America
    “Great location. Very nice property. Staff couldn’t have been nicer or more helpful.”
  • John
    United States of AmericaUnited States of America
    “Location. Shampoo+conditioner+shower soap dispenser. Washing machine.”
  • Judith
    United States of AmericaUnited States of America
    “They hit it out of the ball park. The location was perfect. The room (family sized) was spacious. The staff were super friendly and helpful. The cleanliness was appreciated. They took care of us big time and we were super appreciative.”
  • Sandra
    United States of AmericaUnited States of America
    “This was our second visit to this hotel. It was even better the 2nd time. Every staff member was friendly and helpful. Very professional, attentive.”
  • Kimberly
    United States of AmericaUnited States of America
    “Great central downtown location, close to metro stops and walking destinations. We only had breakfast at the hotel one day, but it was fabulous. Room was spacious and very comfortable. We only had a skylight window in our room, so did not really...”

Property questions and answers

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Plaza de Santa Ana
    0.1 miles
  • Teatro Español
    0.1 miles
  • Figaro Theatre
    0.1 miles
  • Teatro Nuevo Apolo
    0.2 miles
  • Teatro Monumental
    0.2 miles
  • Reina Victoria Theatre
    0.2 miles
  • La Escalera de Jacob Theatre
    0.2 miles
  • Puerta del Sol
    0.2 miles
Restaurants & cafes
  • Restaurant La terraza del Casino
    0.3 miles
Top attractions
  • Plaza Mayor
    0.3 miles
  • Gran Via
    0.4 miles
  • Prado Museum
    0.5 miles
  • Atocha Train Station
    0.7 miles
  • Royal Palace of Madrid
    0.7 miles
  • Retiro Park
    0.9 miles
  • Temple of Debod
    1.1 miles
  • Parque de Atracciones de Madrid
    2.6 miles
  • Santiago Bernabéu Stadium
    2.7 miles
  • Chamartin Station
    4.1 miles
Public transit
  • Subway Anton Martin Metro Station
    0.2 miles
  • Subway Tirso de Molina Metro Station
    0.2 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    8.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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2 Restaurants On Site

    NH Collection Madrid Palacio de Tepa Restaurant

    Food: Mediterranean, International

    Open for: Lunch, Dinner

    Menu: À la carte

    La Terraza del Casino

    Food: Mediterranean, Local, International

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of NH Collection Madrid Palacio de Tepa

Most popular amenities

Parking
Free WiFi
Family rooms
Airport shuttle
Pet friendly
Spa
Bar
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not possible) and costs EUR 30 per day.
  • Accessible parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Beauty services
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules NH Collection Madrid Palacio de Tepa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Diners Club American Express NH Collection Madrid Palacio de Tepa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property.

Dogs and cats are allowed, max. weight 25kg. Limited availability, please contact the hotel before booking. A charge of 35 € per stay will be applied (max. 2 pets per room). Guide dogs free of charge.

The spa is an external service outside the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about NH Collection Madrid Palacio de Tepa

  • Guests staying at NH Collection Madrid Palacio de Tepa can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Room options at NH Collection Madrid Palacio de Tepa include:

    • Double
    • Family
    • Single
    • Twin

  • Check-in at NH Collection Madrid Palacio de Tepa is from 3:00 PM, and check-out is until 12:00 PM.

  • NH Collection Madrid Palacio de Tepa has 2 restaurants:

    • La Terraza del Casino
    • NH Collection Madrid Palacio de Tepa Restaurant

  • From the nearest airport, you can get to NH Collection Madrid Palacio de Tepa by:

    • Train 25min
    • Taxi 30min
    • Airport shuttle (public) 40min

  • NH Collection Madrid Palacio de Tepa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Fitness
    • Beauty services

  • The prices at NH Collection Madrid Palacio de Tepa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • NH Collection Madrid Palacio de Tepa is 1,150 feet from the center of Madrid.