Stay in the heart of Bilbao

Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor.

The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV.

Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel.

The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday.

Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

This is our guests' favorite part of Bilbao, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hotel Carlton has been welcoming Booking.com guests since Mar 9, 2004

Property Highlights

Located in the heart of Bilbao, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
1 twin bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • hello! i would like to book a single room with my two ( very well behaved !) dogs.. please how do i inform you of this when i make my booking so i kno..
    Solo admitimos 1 perro por habitación ocupada y con un peso inferior a los 10 kg. Bajo ninguna circunstancia se puede dejar las mascotas solas en las ..
    Answered on 27 January 2021
  • Good Afternoon, Can you please confirm if you have car parking at the hotel? Is it at ground level or in a basement or garage? Also can you reserve a ..
    el hotel tiene el garaje en la planta "-1" . Cerrado y vigilado. es necesario reservar previamente. Precio por dia: 29.30 € saludos,
    Answered on 13 August 2020
  • confirm you do valet parking----respond in english
    Desde el inicio de la pandemia el servicio de aparcacoches está suspendido. Los clientes deberán aparcar sus coches ellos mismos.
    Answered on 24 March 2021
  • Hello, do pets have an extra charge and are they allowed to stay alone in the bedroom? thanks
    We only admit dogs and cats. 1 per occupied room and the weigh less than 10 kg. The pet must be accompanied at all times by its owner. Cannot be alone..
    Answered on 19 March 2022
  • Hi, do your rooms have a kettle please? Notice one in a photo but not mentioned in room facilities.....thanks for your help :)
    Buenos dias, Las habitaciones estándar tienen cafetera y las superiores tienen hervidor y cafetera. Tenemos hervidores a disposición de los clientes q..
    Answered on 4 April 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    ARTAGAN

    Food: Spanish

    Open for: Lunch

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Hotel Carlton
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 32 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Steam room
  • Public Bath
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Carlton takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Mastercard Visa Discover JCB Diners Club American Express Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

License number: H.BI.00003

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Bar is closed from Tue, Jun 30, 2020 until Mon, Aug 31, 2020

Bar is closed from Mon, Oct 05, 2020 until Thu, Dec 31, 2020

Fitness center is closed from Tue, Jun 30, 2020 until Mon, Aug 31, 2020

Fitness center is closed from Mon, Oct 05, 2020 until Thu, Dec 31, 2020

FAQs about Hotel Carlton

  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Hotel Carlton is 350 feet from the center of Bilbao.

  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single

  • Hotel Carlton offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Bicycle rental
    • Public Bath
    • Steam room

  • Check-in at Hotel Carlton is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Carlton has 1 restaurant:

    • ARTAGAN