Stay in the heart of Bilbao Excellent location – show map

Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor.

The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV.

Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel.

The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday.

Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

This is our guests' favorite part of Bilbao, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Hotel Carlton has been welcoming guests since Mar 9, 2004

Missing some information?

Located in the heart of Bilbao, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!


When would you like to stay at Hotel Carlton?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
Double or Twin Room
  • 2 twin beds
  • 1 king bed
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Max adults: 2
Superior Double or Twin Room
  • 1 king bed
  • 2 twin beds
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Max adults: 2
Guggenheim Double Room Package
  • 1 king bed
  • 2 twin beds
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Max adults: 3. Max children: 1
Junior Suite
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 1
Single Room
  • 1 twin bed
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Max adults: 4
Presidential Suite
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
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Just booked in Bilbao 1 property like Hotel Carlton was just booked in the last 15 minutes

4 reasons to choose Hotel Carlton

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hotel Carlton

Welcoming guests since Mar 9, 2004

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • hello! i would like to book a single room with my two ( very well behaved !) dogs.. please how do i inform you of this when i make my booking so i know they are welcome..

    Solo admitimos 1 perro por habitación ocupada y con un peso inferior a los 10 kg. Bajo ninguna circunstancia se puede dejar las mascotas solas en las habitaciones por razones de seguridad.

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    Answered on January 27, 2021
  • Hi, do your rooms have a kettle please? Notice one in a photo but not mentioned in room facilities.....thanks for your help :)

    Buenos dias, Las habitaciones estándar tienen cafetera y las superiores tienen hervidor y cafetera. Tenemos hervidores a disposición de los clientes que lo soliciten.

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    Answered on April 4, 2021
  • confirm you do valet parking----respond in english

    Desde el inicio de la pandemia el servicio de aparcacoches está suspendido. Los clientes deberán aparcar sus coches ellos mismos.

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    Answered on March 24, 2021
  • Good Afternoon, Can you please confirm if you have car parking at the hotel? Is it at ground level or in a basement or garage? Also can you reserve a place and what are the charges please? I look forward to hearing from you!!

    el hotel tiene el garaje en la planta "-1" . Cerrado y vigilado. es necesario reservar previamente. Precio por dia: 29.30 € saludos,

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    Answered on August 13, 2020
  • Hi we are looking to stay for one night with our two teenage children.22-23 July.Do you have interconnecting rooms? Is parking available for this date

    Si, tenemos habitaciones comunicadas disponibles, a fecha de hoy. Sujetas a disponibilidad en el momento de confirmar la reserva. Garaje hotel no se reserva anticipadamente, se verifica la disponibilidad a la llegada.

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    Answered on June 13, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Gran Vía de Don Diego López de Haro
    0.1 miles
  • Azkuna Zentroa
    0.2 miles
  • Campos Elíseos Theatre
    0.3 miles
  • Bilbao Fine Arts Museum
    0.3 miles
  • Ledesma Street
    0.3 miles
  • Albia Gardens
    0.3 miles
Top attractions
  • Doña Casilda Iturrizar park
    0.4 miles
  • Iberdrola Tower
    0.4 miles
  • Guggenheim Museumd, Bilbao
    0.4 miles
  • Calatrava Bridge
    0.5 miles
  • Arriaga Theatre
    0.5 miles
  • San Mamés Metro Station
    0.6 miles
  • Funicular de Artxanda
    0.6 miles
  • Catedral de Santiago
    0.7 miles
  • San Mamés Stadium
    0.7 miles
  • Vizcaya Bridge
    5.9 miles
Public transit
  • Subway Moyua Metro Station
    0 miles
  • Subway Indautxu Metro Station
    0.3 miles
  • Train Abando Train Station
    0.4 miles
  • Subway Abando Metro Station
    0.4 miles
Closest Airports
  • Bilbao Airport
    3.3 miles
  • Vitoria Airport
    28.1 miles
  • Santander Airport
    46.1 miles
How to get to Hotel Carlton from Bilbao Airport
    Parking available
Are you missing any information about this area?
Amenities of Hotel Carlton
Pets are allowed on request. No extra charges.
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Special diet meals (on request)
  • Bar
  • Restaurant
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 23 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Steam room
  • Bathhouse
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
Missing some info?

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Carlton takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
€ 30 per child, per night
3+ years
Extra bed by request
€ 30 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Free! Pets are allowed on request. No extra charges.

Mastercard Visa Discover JCB Diners Club American Express Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

License number: H.BI.00003

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carlton

  • Hotel Carlton offers the following activities/services (charges may apply):

    • Fitness center
    • Steam room
    • Bathhouse
    • Fitness

  • The following parking options are available to guests staying at Hotel Carlton (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single

  • Hotel Carlton is 350 feet from the center of Bilbao.

  • From the nearest airport, you can get to Hotel Carlton by:

    • Car 13min

  • Check-in at Hotel Carlton is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American
    • Buffet