Name: Hotel Carlton
Address: Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain, Plaza de Federico Moyúa, 2, Basque Country, 48009, Spain
Price range: Prices for upcoming dates start at $107 per night (We Price Match)
Rating: 8.9

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (2,851)

Hotel Carlton

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain –

Traveler photo of Bilbao by Alina

August 24, 2017

Lock in a great price for Hotel Carlton – rated 8.9 by recent guests!

to get started.

Very helpful staff, excellent location to all attractions, beautiful hotel. Would highly recommend to anyone.

Georgina, Ireland

Excellent location, staff and the room was incredible. We would definitely stay here again. It exceeded our expectations.

Karen, United States of America

very comfortable bed, very big room, excellent service and nice bathroom. Excellent position too

Chiara, Italy

The bathroom is very comfortable and also has all the amenities, the room and hotel's decoration is very nice, the seating and bed comfortable with different pillow selection options. Location is really top both from airport and for sight seeing!

Diana, Switzerland

A real wonderful stay. excellent location with excellent service. Vast room, quiet, clean and very comfy bed. The breakfast was truly amazing. Definitely recommend.

Michael, United States of America

This hotel is in the perfect location in the center of Bilbao. It is conveniently located near the bus stops for the airport and walking distance to all major sights, including the Guggenheim, museum of Balla Artes, and the old town. The room itself was on the smaller side, however the bathroom was large and my room had a terrace. The staff couldn’t have been more accommodating-they happily assisted with restaurant and bar recommendations and also made extending my stay a few more nights a breeze. The area immediately outside the hotel has a beautiful plaza with a fountain as well as many shops that cater to a variety of budgets. If available on your stay in Bilbao, do not hesitate to book. The Hitel Carlton will be my “go-to” place on my next trip—and I will definitely return to Bilbao!

Mary, United States of America

Centrally located. Easy to walk to Guggenheim, old town, good restaurants. Good bed, big room,

Michael, United States of America

Great location, very good breakfast. Helpfull staff. Great option for a hotel in Bilbao.

Jucarocr, Poland

I always stay at this abulous hotel. Is located in the best part of Bilbao. The staff is top clas, The cleaningness is impeccable. Carlton’s old charm grandieur, makes it the best 5* hotel in Bilbao.

Laura, Spain

Excellent location - airport bus outside the hotel (20 minute journey)and museums and other attractions are all within easy walking distance. Staff were all helpful and friendly, but not fawning. The public areas are spectacular. Breakfast was very good.

Chris, United Kingdom

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9.7

Excellent location!
Great neighborhood
Great neighborhood
Great neighborhood
Very comfy beds
Very comfy beds
Very comfy beds
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Room sizes
Very comfy beds
Very comfy beds
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Very comfy beds
Very comfy beds
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What guests loved the most:
“Very helpful staff, excellent location to all attractions, beautiful hotel. Would highly recommend to anyone.”

Georgina Ireland
“Excellent location, staff and the room was incredible. We would definitely stay here again. It exceeded our expectations.”

Karen United States of America
“very comfortable bed, very big room, excellent service and nice bathroom. Excellent position too”

Chiara Italy
“The bathroom is very comfortable and also has all the amenities, the room and hotel's decoration is very nice, the seating and bed comfortable with different pillow selection options. ”

Diana Switzerland
“A real wonderful stay. excellent location with excellent service. Vast room, quiet, clean and very comfy bed. The breakfast was truly amazing. Definitely recommend.”

Michael United States of America
“This hotel is in the perfect location in the center of Bilbao. It is conveniently located near the bus stops for the airport and walking distance to all major sights, including the Guggenheim, museum...”

Mary United States of America
“Centrally located. Easy to walk to Guggenheim, old town, good restaurants. Good bed, big room,”

Michael United States of America
“Great location, very good breakfast. Helpfull staff. Great option for a hotel in Bilbao.”

Jucarocr Poland
“I always stay at this abulous hotel. Is located in the best part of Bilbao. The staff is top clas, The cleaningness is impeccable. Carlton’s old charm grandieur, makes it the best 5* hotel in Bilbao.”

Laura Spain
“Excellent location - airport bus outside the hotel (20 minute journey)and museums and other attractions are all within easy walking distance. Staff were all helpful and friendly, but not fawning. ”

Chris United Kingdom

Stay in the Heart of Bilbao – Excellent location – show map

One of our top picks in Bilbao.Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor.

The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV.

Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel.

The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday.

Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

This is our guests' favorite part of Bilbao, according to independent reviews.

This property also has one of the top-rated locations in Bilbao! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

This property is also rated for the best value in Bilbao! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Carlton has been welcoming Booking.com guests since Mar 9, 2004
Hotel Chain: Aranzazu Hotels

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Most Popular Facilities

Parking

Pet friendly

Free WiFi

Family rooms

Fitness center

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.7 for two-person stays.

Guests love...

“excellent location”
83 related reviews

“comfortable room”
72 related reviews

“friendly staff”
58 related reviews

“boutique style”

Located in the heart of Bilbao, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Carlton?

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Children

Just booked in Bilbao 3 hotels like Hotel Carlton were just booked

5 reasons to choose Hotel Carlton

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Bilbao

An Inside Look at Hotel Carlton

The Hotel Carlton has been an emblematic building. It is officially listed as a Historic, Artistic and Cultural Monument. It is located on Federico Moyúa Square, in the city centre, adjacent to the main shopping and business streets.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Moyua Metro Station
0.1 miles
Gran Vía de Don Diego López de Haro
0.1 miles
Alhondiga Bilbao
0.2 miles
Campos Elíseos Theater
0.3 miles
Indautxu Metro Station
0.3 miles
Bilbao Fine Arts Museum
0.3 miles
Ledesma Street
0.3 miles
Albia Gardens
0.3 miles
Bank of Biscay Tower
0.4 miles
Abando Train Station
0.4 miles

Closest Airports

Bilbao Airport
3.3 miles
Vitoria Airport
28.1 miles
Santander Airport
46.1 miles

What Travelers Love About This Location

“Elegant room, large and comfy bed, facilities, location”

Ludwig

Romania

8.7

“Property was wonderful, location was excellent. Walking distances to lots of sight seeing sights.”

Usha

Switzerland

9.5

“Apart from the car access, everything else was as I would expect from a top class hotel ... "top class"!”

Paul

Australia

8.3

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1 Restaurant On Site

RESTAURANTE CARLTON

Food: French, Spanish

Menu: À la carte

House Rules Hotel Carlton takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 1 year stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged EUR 30 per person per night in an extra bed.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

License number: H.BI.00003

“The bathroom is very comfortable and also has all the amenities, the room and hotel's decoration is very nice, the seating and bed comfortable with different pillow selection options. Location is really top both from airport and for sight seeing!”

Diana

“A real wonderful stay. excellent location with excellent service. Vast room, quiet, clean and very comfy bed. The breakfast was truly amazing. Definitely recommend.”

Michael

United States of America

“This hotel is in the perfect location in the center of Bilbao. It is conveniently located near the bus stops for the airport and walking distance to all major sights, including the Guggenheim, museum of Balla Artes, and the old town. The room itself was on the smaller side, however the bathroom was large and my room had a terrace. The staff couldn’t have been more accommodating-they happily assisted with restaurant and bar recommendations and also made extending my stay a few more nights a breeze. The area immediately outside the hotel has a beautiful plaza with a fountain as well as many shops that cater to a variety of budgets. If available on your stay in Bilbao, do not hesitate to book. The Hitel Carlton will be my “go-to” place on my next trip—and I will definitely return to Bilbao!”

Mary

“I always stay at this abulous hotel. Is located in the best part of Bilbao. The staff is top clas, The cleaningness is impeccable. Carlton’s old charm grandieur, makes it the best 5* hotel in Bilbao.”

Laura

Spain

“Excellent location - airport bus outside the hotel (20 minute journey)and museums and other attractions are all within easy walking distance. Staff were all helpful and friendly, but not fawning. The public areas are spectacular. Breakfast was very good.”

Chris

United Kingdom

See all guest reviews for Hotel Carlton

Newest Reviews for Hotel Carlton

Reviewed: December 14, 2018

Maria
Portugal
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Some details in the room that can be outdated, but overall very good.
The location location location and breakfast

Stayed in December 2018
Reviewed: December 11, 2018

Matthew
Switzerland

8 helpful votes
6.7

Pleasant
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Carpet in the room was really worn and grubby. It made the whole room look grim. Really disappointing and not at all what I expected
Very nice staff, good sized rooms, amazing location

Stayed in December 2018
Reviewed: December 7, 2018

Anonymous
United Kingdom

3 helpful votes
8.8

Excellent
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Room still a bit dated
Good location, beautiful inside and friendly staff.

Stayed in December 2018
Reviewed: December 7, 2018

Felicity
United Kingdom

2 helpful votes
10

“Overall very good , helpful staff”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Dinner menu not very adventurous,
Very comfortable beds and everything one could need for a restful night. No night noise even though in city centre. Location briliant. Good selection for breakfast

Stayed in December 2018
Reviewed: November 28, 2018

William
Switzerland
8.3

“perfect thank you”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
they offered free tickets to the local art gallery.

Stayed in November 2018
Reviewed: November 20, 2018

Helen
Ireland
10

“Our stay was simply wonderful”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
I liked everything about this Hotel.
The staff were so nice and helpful , Reception staff were so professional and pleasant which always makes a hotel stay. The hotel is so clean, food and location excellent. I will be back.

Stayed in November 2018
Reviewed: November 19, 2018

Alexandre
Monaco
10

Exceptional
- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything is perfect. Location, hospitality, cleanliness. Will recommend for any people visiting Bilbao. You feel like home.

Stayed in November 2018
Reviewed: November 18, 2018

Peter
Netherlands
4.6

“Didn't go but paid full price..”
- • Leisure trip
- • Couple
I had made a reservation, but half an hour later I found out that I wasn't able to go anymore because of personal issues. The person who picked up the phone told me I had to arrange it through booking.com and that I would face a cancellation penalty. In my opinion not customer friendly at all... What's the effort in removing a reservation from your system that was made less than half an hour ago???
Reviewed: November 18, 2018

Richard
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful hotel and perfect location.

Stayed in November 2018
Reviewed: November 13, 2018

Michaela
Australia
8.3

“Nice old style hotel in good location, but without good air conditioning, not recommended in summer.”
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
Check in was VERY busy. There just didn't seem to be enough staff, but they were nice once we were served. NO working air conditioning, this would be hell in summer; when we were in the room we just opened the door for a while, but that was in autumn. WIFI was only just adequate for Spain.
Very well located hotel, waitstaff were great, at breakfast and dinner. Bed was extremely comfortable. Bulgari toiletries are always a bonus!

Stayed in November 2018
Reviewed: November 11, 2018

Koneko3
Switzerland
10

“Excellent location and good separation between bed room and bathroom!”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing specific.
Good location to go shopping and to go to Guggenheim museum.

Stayed in November 2018
Reviewed: November 6, 2018

Ludwig G.
Romania

8 helpful votes
8.8

Excellent
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
Elegant room, large and comfy bed, facilities, location

Stayed in October 2018
Reviewed: November 3, 2018

Joana
United Kingdom
8.3

“You will like it but not Love it!”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 1 night
this is not a 5 start hotel with a 5 star service. front desk attendants are not nice nor have they been properly trained to treat like you should be treated in a 5 start hotel. No one will take your luggage, no one will be helpful and definitely no one will go the extra mile to help you. The hotel lives off its location and old days glamour, but a lot of rooms still need updating and the whole atmosphere needs improving - starting with service.
the location is unbeatable! you are just on the main plaza and have everything around you. the rooms are very spacious, and on my second stay I got a renewed room that was very nice. breakfast was good with a good choice of cold and warm food and champagne. Breakfast servers were also very nice.

Stayed in October 2018
Reviewed: November 2, 2018

Angelica
Germany
9.6

“Very good hotel in the heart of Bilbao.”
- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Localization and the charming hotel style.

Stayed in November 2018
Reviewed: November 1, 2018

Georgina
Ireland
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very helpful staff, excellent location to all attractions, beautiful hotel. Would highly recommend to anyone.

Stayed in October 2018

Sleeps	Room Type
	Double or Twin Room 2 twin beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This type of room does not allow an extra bed. Room Facilities: • Tea/Coffee maker • Minibar • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Hardwood or parquet floors • Wardrobe or closet • Bidet • Additional bathroom • Coffee machine • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double or Twin Room 1 king bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This more spacious room includes a bathrobe and slippers. This type of room allows for an extra bed. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Bathrobe • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • View • Hardwood or parquet floors • Wardrobe or closet • Bidet • iPad • Additional bathroom • Coffee machine • City view • Towels • Dining table • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Guggenheim Double Room Package 2 twin beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This offer includes: - Accommodations in a Double Room - One ticket per person per stay to visit the Guggenheim Museum - Buffet breakfast - Late check-out until 2 pm Room Facilities: • Tea/Coffee maker • Minibar • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Radio • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Wardrobe or closet • Bidet • Additional bathroom • Coffee machine • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Junior Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This spacious suite with free newspapers. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Radio • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Walk-in closet • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • View • Wardrobe or closet • Bidet • Additional bathroom • Coffee machine • City view • Towels • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper • Sofa bed Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom Room Facilities: • Tea/Coffee maker • Minibar • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Radio • Desk • Free toiletries • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Hardwood or parquet floors • Wardrobe or closet • Bidet • Additional bathroom • Coffee machine • Towels • Upper floors accessible by elevator • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Presidential Suite Bedroom 1: 2 twin beds Bedroom 2: 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Facilities: • Tea/Coffee maker • Minibar • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Iron • Bathrobe • Spa tub • Radio • Desk • Sitting area • Free toiletries • DVD Player • CD Player • Microwave • Private Bathroom • Heating • Walk-in closet • Slippers • Satellite channels • Kitchen • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Sofa • View • Dining area • iPod dock • Kitchenware • Wardrobe or closet • Bidet • iPad • Additional bathroom • Coffee machine • City view • Towels • Dining table • Upper floors accessible by elevator • Clothes rack • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Carlton

Hotel Carlton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Bilbao – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

5 reasons to choose Hotel Carlton

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

RESTAURANTE CARLTON

See availability Facilities of Hotel Carlton Great facilities! Review score, 8.6

Most Popular Facilities

Health & Wellness Facilities

Pets

Accessibility

Food & Drink

Internet

Parking

Front Desk Services

Cleaning Services

Business Facilities

General

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See availability House Rules Hotel Carlton takes special requests – add in the next step!

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Hotel Carlton

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Hotel Carlton Great facilities! Review score, 8.6

House Rules Hotel Carlton takes special requests – add in the next step!