Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV. Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Bilbao, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
1 king bed
1 twin bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.7
Free Wifi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Judith
    United States of America United States of America
    The staff were wonderful and the hotel is a very central location. I would stay there again.
  • Hilary
    United States of America United States of America
    Location, location, location - room was nice and old charm European hotel. Very nice
  • Neeta
    United States of America United States of America
    It’s central location, old world class and charm, good breakfast, and most of all the kind and efficient front desk staff.

Hotel area info

Restaurants
1 Restaurant On Site

  • ARTAGAN
    • Cuisine
      Spanish
    • Open for
      Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Carlton
Great facilities! Review score, 8.7

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 34 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Steam room
  • Public Bath
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Carlton takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover JCB Diners Club American Express Cash Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

License number: H.BI.00003

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carlton

  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Carlton offers the following activities/services (charges may apply):

    • Fitness center
    • Steam room
    • Public Bath
    • Fitness

  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • American
    • Buffet

  • Hotel Carlton has 1 restaurant:

    • ARTAGAN

  • Hotel Carlton is 350 feet from the center of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single

  • Check-in at Hotel Carlton is from 3:00 PM, and check-out is until 12:00 PM.