Hotel Carlton
Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.7/10! (score from 3457 reviews)
Real guests • Real stays • Real opinions
Where do we start - amazing service from the get-go, emailed to say we would be arriving on the ferry at 8 am + would it be possible to park in the garage when we got to Bilbao which was 9 am, when we got there not only could we use the garage space, we could also access our room, v impressed + v v grateful. Concierge staff v helpful + courteous, a true gent, also the guy on reception. V v pleased from start to finish, highly recommend. Our little dog Toby was made v welcome which is also a big plus for us.
IrelandGreat location and great amenities. Everything you could want in a hotel. Loved the large window. Overall, i would recommend me out and would stay there again.
United States of AmericaWell built premium hotel with courteous staff. Room was great with a beautiful balcony opening to the city center.
IndiaThe location, room, staff and breakfast were all excellent.
SpainI have stayed at the Carlton many times, I like the central location, walking distance to the Guggenheim Bilbao and many cafes and restaurants. My room is on the 6th floor (top level). Although it's not huge, it benefits from having access to a small roof terrace (a bonus). The bed is firm ( a rare find in hotels). The central atrium spaces (with a glass ceiling) is a nice place to meet friends. Breakfast is buffet style, with many options (eggs, meat and fruits) to choose from. Overall, its excellent value.
United States of AmericaUtterly gorgeous classic hotel. The staff was super accommodating and our suite superb
ColombiaLocation, room size and amenities, public rooms lovely but not lively.
United States of AmericaService was great, the staircase was wide and conducive to be used while going up and down to and from our room. The location was excellent. Overall it was a great experience.
United States of Americagreat location, shopping areas just beside. Famous degustation nearby.
Philippineslocation was terrific and the property was elegant.
United States of America
- What guests loved the most:
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Ashling
Ireland
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Jessie
United States of America
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Kanojiya
India
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James
Spain
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Edwin
United States of America
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Lucy
Colombia
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Ann
United States of America
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Lynn
United States of America
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Macy
Philippines
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Jeffrey
United States of America
Categories:
Stay in the heart of Bilbao
Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor.
The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV.
Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel.
The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday.
Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.
This is our guests' favorite part of Bilbao, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
See what guests loved the most:
Ashling
Ireland“Where do we start - amazing service from the get-go, emailed to say we would be arriving on the ferry at 8 am + would it be possible to park in the garage when we got to Bilbao which was 9 am, when we got there not only could we use the garage...”
Jessie
United States of America“Great location and great amenities. Everything you could want in a hotel. Loved the large window. Overall, i would recommend me out and would stay there again.”- Kanojiya
India“Well built premium hotel with courteous staff. Room was great with a beautiful balcony opening to the city center.” - James
Spain“The location, room, staff and breakfast were all excellent.” 
EdwinUnited States of America“I have stayed at the Carlton many times, I like the central location, walking distance to the Guggenheim Bilbao and many cafes and restaurants. My room is on the 6th floor (top level). Although it's not huge, it benefits from having access to a...”
Lucy
Colombia“Utterly gorgeous classic hotel. The staff was super accommodating and our suite superb”- AnnUnited States of America“Location, room size and amenities, public rooms lovely but not lively.”
- LynnUnited States of America“Service was great, the staircase was wide and conducive to be used while going up and down to and from our room. The location was excellent. Overall it was a great experience.”
- Macy
Philippines“great location, shopping areas just beside. Famous degustation nearby.” - JeffreyUnited States of America“location was terrific and the property was elegant.”
- hello! i would like to book a single room with my two ( very well behaved !) dogs.. please how do i inform you of this when i make my booking so i kno..Solo admitimos 1 perro por habitación ocupada y con un peso inferior a los 10 kg. Bajo ninguna circunstancia se puede dejar las mascotas solas en las ..Answered on 27 January 2021
- Good Afternoon, Can you please confirm if you have car parking at the hotel? Is it at ground level or in a basement or garage? Also can you reserve a ..el hotel tiene el garaje en la planta "-1" . Cerrado y vigilado. es necesario reservar previamente. Precio por dia: 29.30 € saludos,Answered on 13 August 2020
- confirm you do valet parking----respond in englishDesde el inicio de la pandemia el servicio de aparcacoches está suspendido. Los clientes deberán aparcar sus coches ellos mismos.Answered on 24 March 2021
- Hello, do pets have an extra charge and are they allowed to stay alone in the bedroom? thanksWe only admit dogs and cats. 1 per occupied room and the weigh less than 10 kg. The pet must be accompanied at all times by its owner. Cannot be alone..Answered on 19 March 2022
- Hi, do your rooms have a kettle please? Notice one in a photo but not mentioned in room facilities.....thanks for your help :)Buenos dias, Las habitaciones estándar tienen cafetera y las superiores tienen hervidor y cafetera. Tenemos hervidores a disposición de los clientes q..Answered on 4 April 2021
- Still looking?
ARTAGAN
Food: Spanish
Open for: Lunch
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Wardrobe or closet
- Coffee machine
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Sofa
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Pet bowls
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Car rental
- Carpeted
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Fitness
- Steam room
- Public Bath
- Fitness center
- German
- English
- Spanish
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed on request. No extra charges.
Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from Tue, Jun 30, 2020 until Mon, Aug 31, 2020
Bar is closed from Mon, Oct 05, 2020 until Thu, Dec 31, 2020
Fitness center is closed from Tue, Jun 30, 2020 until Mon, Aug 31, 2020
Fitness center is closed from Mon, Oct 05, 2020 until Thu, Dec 31, 2020
FAQs about Hotel Carlton
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Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Gluten-free
- American
- Buffet
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Hotel Carlton is 350 feet from the center of Bilbao.
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The prices at Hotel Carlton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Hotel Carlton include:
- Twin/Double
- Suite
- Single
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Hotel Carlton offers the following activities/services (charges may apply):
- Fitness center
- Fitness
- Bicycle rental
- Public Bath
- Steam room
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Check-in at Hotel Carlton is from 3:00 PM, and check-out is until 12:00 PM.
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Hotel Carlton has 1 restaurant:
- ARTAGAN
