Hotel
Airport shuttle

Hotel Best Osuna

Luis de la Mata, 18, Hortaleza, 28042 Madrid, Spain – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.7
Good
4,141 reviews

Hotel Best Osuna was a nice and comfortable holiday location away from home. Facilities were good and room and water temperature was well maintained. Place was at walking distance from the train station and breakfast available.

Rolando United Kingdom

Javier who checked me in very late at night (~0200) due to my late flight, also helped me scan a document while checking in which I needed early in the morning, and if I had not gotten it scanned at the moment, I would have slept it and messed it up. So, tonnes of thanks to Javier. The breakfast was very nice, and had lots of vegan friendly options.

Ashish India

The staff was wonderful and very nice during my check in. Room was very clean.

Kam United States of America

Hotel staff was super friendly. They stored our luggage for 10 days as we toured neighboring cities. Breakfast is truly great!

Catalina Costa Rica

Staff was very friendly and facilities were nice and clean

Catalina United States of America

I like every think about this hotel rooms first class and staff ist class

Thomson United Kingdom

Good rooms. The shuttle driver Carlos was very kind and provided a great service.

Elizabeth China

Place is like country side in the middle of the city.

Fernando United Kingdom

Nice pool, room was very comfy bus station is close to the hotel.

Diana United States of America

Rooms, bed, pool, playground for kids, airport shuttle and the staff is amazing! And the location is great, close to Hipercor supermarket and not far from the airport.

Sergey Spain
7.7
Good
4,141 reviews
  • What guests loved the most:
  • “Hotel Best Osuna was a nice and comfortable holiday location away from home. Facilities were good and room and water temperature was well maintained.”
    Rolando Rolando United Kingdom United Kingdom
  • “Javier who checked me in very late at night (~0200) due to my late flight, also helped me scan a document while checking in which I needed early in the morning, and if I had not gotten it scanned at...”
    Ashish Ashish India India
  • “The staff was wonderful and very nice during my check in. Room was very clean.”
    Kam Kam United States of America United States of America
  • “Hotel staff was super friendly. They stored our luggage for 10 days as we toured neighboring cities. Breakfast is truly great!”
    Catalina Catalina Costa Rica Costa Rica
  • “Staff was very friendly and facilities were nice and clean”
    Catalina Catalina United States of America United States of America
  • “I like every think about this hotel rooms first class and staff ist class”
    Thomson Thomson United Kingdom United Kingdom
  • “Good rooms. The shuttle driver Carlos was very kind and provided a great service.”
    Elizabeth Elizabeth China China
  • “Place is like country side in the middle of the city.”
    Fernando Fernando United Kingdom United Kingdom
  • “Nice pool, room was very comfy bus station is close to the hotel.”
    Diana Diana United States of America United States of America
  • “Rooms, bed, pool, playground for kids, airport shuttle and the staff is amazing! And the location is great, close to Hipercor supermarket and not far from the airport.”
    Sergey Sergey Spain Spain

Categories:

  • Staff8.3
  • Facilities7.7
  • Cleanliness8.1
  • Comfort8.1
  • Value for money7.7
  • Location8.0
View
Garden
Swimming pool
Free WiFi
Terrace
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access

You're eligible for a Genius discount at Hotel Best Osuna! To save at this property, all you have to do is sign in.

Located a 5-minute drive from Madrid Exhibition Center IFEMA and a 8-minute drive from Barajas Airport, Hotel Best Osuna is set in attractive gardens, and features a seasonal outdoor swimming pool.

The rooms at the Hotel Osuna are spacious and have attractive, traditional-style décor. Each room has a mini-bar and satellite TV.

The hotel’s H20 Restaurant serves a range of Mediterranean cuisine and offers views of the seasonal pool. Guests can also enjoy a drink in the bar.

You can make use of the hotel’s 24-hour reception and luggage storage facilities.

Hotel Best Osuna is less than 1,650 feet from Canillejas Metro Station, which connects guests to Madrid in 25 minutes. The nearby M-40 Motorway also offers easy access to the city center. It is located at 12 minutes drive from the Wanda Metropolitano Stadium.

Hotel Best Osuna has been welcoming Booking.com guests since Mar 23, 2006
 Hotel chain/brand: Best Hotels

Show me more
Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Airport shuttle (free)
Non-smoking rooms
H2O
Facilities for disabled guests
24-hour front desk
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 22969 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
2 full beds
2 full beds
2 twin beds
1 twin bed
2 full beds
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Guest reviews
Categories:
Staff
8.3
Facilities
7.7
Cleanliness
8.1
Comfort
8.1
Value for money
7.7
Location
8.0
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Rolando
    United KingdomUnited Kingdom
    “Hotel Best Osuna was a nice and comfortable holiday location away from home. Facilities were good and room and water temperature was well maintained. Place was at walking distance from the train station and breakfast available.”
  • Ashish
    IndiaIndia
    “Javier who checked me in very late at night (~0200) due to my late flight, also helped me scan a document while checking in which I needed early in the morning, and if I had not gotten it scanned at the moment, I would have slept it and messed it...”
  • Kam
    United States of AmericaUnited States of America
    “The staff was wonderful and very nice during my check in. Room was very clean.”
  • Catalina
    Costa RicaCosta Rica
    “Hotel staff was super friendly. They stored our luggage for 10 days as we toured neighboring cities. Breakfast is truly great!”
  • Catalina
    United States of AmericaUnited States of America
    “Staff was very friendly and facilities were nice and clean”
  • Thomson
    United KingdomUnited Kingdom
    “I like every think about this hotel rooms first class and staff ist class”
  • Elizabeth
    ChinaChina
    “Good rooms. The shuttle driver Carlos was very kind and provided a great service.”
  • Fernando
    United KingdomUnited Kingdom
    “Place is like country side in the middle of the city.”
  • Diana
    United States of AmericaUnited States of America
    “Nice pool, room was very comfy bus station is close to the hotel.”
  • Sergey
    SpainSpain
    “Rooms, bed, pool, playground for kids, airport shuttle and the staff is amazing! And the location is great, close to Hipercor supermarket and not far from the airport.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • hola, el Servicio de shuttle del aeropuerto está habilitado ?
    Estimado cliente Puede llamar al hotel en cualquier momento para que le demos información detallada de nuestro shuttle. Nuestro teléfono 91 7418100. Un saludo.
    Answered on 27 September 2021
  • Is there a shuttle to airport and is there a cost?
    Dear guest Yes, there is shuttle service without cost. Please read the conditions at the website. Regards.
    Answered on 22 February 2022
  • Hi I am just wondering will the pool be open this Thursday - Saturday? Also, do you provide a free shuttle service to the airport on Saturday?
    Dear guest, Yes, the pool will be open. We also provide free shuttle service from 7:30 to 14:00 and then from 16:00 to 19:00. Best regards,
    Answered on 25 July 2022
  • I am travelling by motorcycle and would like parking on site and secure if possible please
    Dear guest We have parking area. The price is 12 € per day. Regards
    Answered on 4 September 2021
  • Hi what type of room is with the pool view?
    Superior Room with Balcony.
    Answered on 2 August 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    H2O

    Food: Mediterranean

    Menu: À la carte

Amenities of Hotel Best Osuna
Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Airport shuttle (free)
Non-smoking rooms
H2O
Facilities for disabled guests
24-hour front desk
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Seasonal
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
Languages Spoken
  • English
  • Spanish
  • French
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Best Osuna takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Red 6000 JCB American Express Hotel Best Osuna accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform.

When booking for more than 10 people, different policies and additional supplements may apply.

The shuttle to and from the airport is free.
The hours are from Monday to Sunday from 07:30 to 14:00 and from 16:00 to 19:00.
To request the pick-up, it is necessary to contact the hotel by phone.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool #1: Closed from Sun, Sep 18, 2022 until Fri, Jun 09, 2023

FAQs about Hotel Best Osuna

  • The prices at Hotel Best Osuna may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Best Osuna offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Swimming pool

  • Hotel Best Osuna has 1 restaurant:

    • H2O

  • Hotel Best Osuna is 5 miles from the center of Madrid.

  • Room options at Hotel Best Osuna include:

    • Family
    • Triple
    • Twin/Double
    • Single
    • Double

  • Guests staying at Hotel Best Osuna can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Hotel Best Osuna is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.