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The 16th-century Palacio De Santa Ines, set in the Unesco World Heritage Albayzín district, is 5 minutes’ walk from Granada Cathedral. Set in 2 Mudéjar buildings, the hotel features a salon with an authentic Mudéjar panelled roof, built in 1512. The ornate patio includes a fountain, ornamental tiles and original renaissance paintings. All rooms come with a safe, minibar, pillow menu and private bathroom with a hairdryer and free toiletries. Some rooms are duplex, and Superior Rooms offer Alhambra views. A buffet breakfast is available and you will find many bars and restaurants in the immediate area. The hotel offers tea and coffee in the afternoon, and there are vending machines for drinks and snacks. Free Wi-Fi is offered and there is 24-hour reception. Hotel staff can reserve tickets for shows, guided tours to the Alhambra Palace and the city’s Arab Baths and other events. They can also help you with travel arrangements.

This is our guests' favourite part of Granada, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Palacio de Santa Inés has been welcoming guests since 9 Dec 2009.

Property highlights

Situated in the best rated area in Granada, this hotel has an excellent location score of 9.6

Breakfast info

Vegetarian, Vegan, Halal, Gluten-free, American

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Room type
1 double bed
2 single beds
1 double bed
2 single beds
2 single beds
1 double bed
1 sofa bed
1 large double bed
1 single bed
1 double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Susan
    Location was fantastic, walkable to the Alhambra and in the centre of shops and restaurants. Staff friendly and helpful. Beautiful, historic building. Would highly recommend and stay again.
  • Catherine
    The hotel was in a central position within walking distance to most sites. The breakfast was good.
  • Kalinda
    It was a charming place to stay. The courtyard and fresco were impressive.
  • Alexandra
    Perfect location, attentive personnel, cleanliness
  • Campbell
    Love the uniqueness of the hotel that is so close to Alhambra. So convenient to walk out to eat and walk about. The hotel is so nice to book a restaurant for us to celebrate my birthday.
  • Michael
    United KingdomUnited Kingdom
    Lots of character and well placed for the city, Alhambra Palace and taxis. Breakfast was very good and staff were very pleasant and helpful.
  • Pascale
    Friendly reception service and perfect location in city center. Room with a view on the tower of the Alhambra Alcázar. Room was perfect.
  • Kevin
    The hotel is very authentic in style and has been well maintained. The room I had was big and very comfortable. The lady who checked me in was excellent! She was very helpful and pleasant.
  • Annette
    Truly a delight to stay in this pretty hotel. Frescos adorn the walls in the lobby which has two beautifully furnished internal courtyards for relaxing. Breakfast was great and plentiful with much variety. And the team are absolutely wonderful,...
  • Laure
    The staff of Palacio de Santa Ines is the kindest and the most helpful you can find in Granada. The location is perfect, close to everything. We had a car so they help us with information for the parking and it was extremely easy and safe.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What is parking situation? Paid or street ?

    HOTEL PALACIO DE SANTA INES is located in the Albaycín quarter. UNESCO declared this area a World Heritage Site, so the traffic is restricted, and it’..
    Answered on 17 October 2019
  • is parking for car available?

    Dear Sir/Madam, HOTEL PALACIO DE SANTA INES is located in the Albaycín quarter. UNESCO declared this area a World Heritage Site, so the traffic is re..
    Answered on 18 November 2019
  • How far are you from Apartamentos Touristicos Alhambra?

    We don't know that place, but if you mean: "Apartamentos Alhambra, Placeta de las Escuelas, 2". According Google, we are just 230m. from there. Kind regards.
    Answered on 18 November 2019
  • Do you have baggage storage if we arrive before check in

    Sir , Madam Yes , we do have store baggageroom for free Best regards
    Answered on 31 October 2019
  • Hello Do you have parking as we will travel by rental car ? Kindest regards

    Hello. We have not parking, but we work with a public parking close to the hotel. We send all the parking information with the confirmation of the boo..
    Answered on 2 October 2022
  • How far is the train station? Are there taxis or lyft to the hotel?

    Hello, The train station is not close to the hotel, we recommend you to take a taxi, it is around 10 min and the price is around 10 €. Best regards
    Answered on 25 July 2022
  • Still looking?

Hotel surroundings *

Facilities of Palacio de Santa Inés
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Airport shuttle
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Wardrobe or closet
  • Alarm clock
  • Electric kettle
  • Ski pass vendor
  • Ski storage
Pets are allowed on request. Charges may be applicable.
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Skiing
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
  • Spa/wellness packages
  • Massage
    Additional charge
Languages spoken
  • Arabic
  • English
  • Spanish
  • French
  • Russian

House rules

Palacio de Santa Inés takes special requests - add in the next step!


From 14:00 to 00:00


From 08:00 to 12:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Cot upon request
3 - 12 years
Extra bed upon request

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in


Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa Cash Palacio de Santa Inés accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Palacio de Santa Inés

  • Palacio de Santa Inés is 500 yards from the centre of Granada. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Palacio de Santa Inés can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • American

  • The prices at Palacio de Santa Inés may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Palacio de Santa Inés is from 14:00, and check-out is until 12:00.

  • Palacio de Santa Inés offers the following activities / services (charges may apply):

    • Massage
    • Skiing
    • Pub crawls
    • Bike tours
    • Live music/performance
    • Walking tours
    • Spa/wellness packages
    • Tour or class about local culture

  • Room options at Palacio de Santa Inés include:

    • Twin/Double
    • Double
    • Quadruple
    • Suite
    • Single
    • Triple