Stay in the heart of Madrid Excellent location – show map

You're eligible for a Genius discount at Pestana Plaza Mayor Madrid! To save at this property, all you have to do is sign in.

Located in Madrid, 1,950 feet from Puerta del Sol, Pestana Plaza Mayor Madrid offers amenities including rooftop bar and a fitness center. Less than 0.6 mi from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodations provides a 24-hour front desk, spa and free WiFi is available.

At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Plaza Mayor Madrid have air conditioning and a wardrobe.

A buffet breakfast is available daily at the property.

Pestana Plaza Mayor Madrid is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 0.7 mi from the property. Adolfo Suarez Madrid-Barajas Airport is 8.6 mi away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Pestana Plaza Mayor Madrid has been welcoming Booking.com guests since Feb 15, 2019
Hotel chain/brand: Pestana Hotel & Resorts

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.8

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Pestana Plaza Mayor Madrid

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is the indoor pool heated
    Dear guest Our indoor pool is not heated, though it is not cold, it is room temperature. Kind regards Raúl Fresneda Senior Front Office Agent
    Answered on January 12, 2020
  • Will the rooftop pool be open in September?
    Yes
    Answered on March 3, 2020
  • Is the spa open? Does it cost extra?
    Good afternoon, The SPA (sauna, inner pool and fitness area) is included in your booking. Extra cost would apply only for massages or any extra treat...
    Answered on November 24, 2020
  • is indoor pool is warm/hot in the winter season like february? is it child allowed to indoor pool?
    Dear guest Thank you so much for your interest in our hotel Pestana Plaza Mayor. Regarding your request about the SPA, the indoor pool is at room te...
    Answered on January 12, 2020
  • is the pool currently open?
    The pool is open.
    Answered on May 18, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
2 Restaurants On Site

    Café de la Plaza - Patio

    Food: Mediterranean, Spanish

    Open for: Breakfast, Lunch, Dinner, High tea

    Café de la Plaza - Terraza

    Food: Mediterranean, Spanish

Amenities of Pestana Plaza Mayor Madrid
Outdoors
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Walking tours Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor Free!
  • Seasonal
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Pool with view
  • Pool is on rooftop
Pool 2 – indoor Free!
  • Open all year
  • Opening times
  • Adults only
  • Pool/Beach towels
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules Pestana Plaza Mayor Madrid takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of EUR 150 is required on arrival. That's about 146.95USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Pestana Plaza Mayor Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Payment of the total stay is made at the arrival.

Special requests are subject to availability and may incur a supplement.

Children under the age of 18 can only access the space at certain times and accompanied by an adult.

When booking 5 rooms or more, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pestana Plaza Mayor Madrid of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Rooftop Pool: Closed from Sat, Oct 01, 2022 until Sun, Apr 30, 2023

A damage deposit of EUR 150 is required on arrival. That's about 146.95USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Pestana Plaza Mayor Madrid

  • Pestana Plaza Mayor Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Facial treatments
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Body scrub
    • Walking tours
    • Fitness
    • Beauty services
    • Body treatments
    • Spa/Wellness packages
    • Spa facilities

  • The prices at Pestana Plaza Mayor Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pestana Plaza Mayor Madrid has 2 restaurants:

    • Café de la Plaza - Terraza
    • Café de la Plaza - Patio

  • Check-in at Pestana Plaza Mayor Madrid is from 3:00 PM, and check-out is until 12:00 PM.

  • Pestana Plaza Mayor Madrid is 1,300 feet from the center of Madrid.

  • Room options at Pestana Plaza Mayor Madrid include:

    • Double
    • Suite
    • Studio

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Pestana Plaza Mayor Madrid by:

    • Taxi 45min
    • Subway/Metro 1h

  • Guests staying at Pestana Plaza Mayor Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet
    • À la carte