Hotel Hotel Puerta America
This neighbourhood is a great choice for travellers interested in restaurants, monuments and sightseeing – Check location Avenida América, 41, Chamartín, 28002 Madrid, Spain – This neighbourhood is a great choice for travellers interested in restaurants, monuments and sightseeing – Check location Good location - show map
- Breakfast is very good, nice and fresh - The beds are very nice - The Zaha Hadid rooms are really interesting! - The design of each floor is nice - The shower is very spacious - A really quiet room
NetherlandsThe rooms are amazing, the restaurant and views at the top, relatively clsoe to airport.
SpainThe hotel is amazing, I stayed on the 7th floor and it felt like being somewhere in the space. Really great experience and the price paid was great too.
United KingdomVery nice hotel. Nice rooms, each floor has something special. It is not close to the center, but you know that before you get there.
United KingdomWas upgraded when arrived to the executive suite. Had amazing views of the city. Amazing freestanding bath and walk in wet room. The TV was personalised with my name and allowed you to purchase films. Room service was very quick and of a high standard. The staff couldn’t do too much for you. Even found some happy birthday balloons and rose petals to put in the room for my partners birthday. Couldn’t of asked for anything more! By far the best hotel I have ever stayed in.
United KingdomWonderful architecture and design, we went floor by floor looking at each floor theme. Rooms are very spacious and comfortable, located next to a metro station. In general was a great stay
United KingdomVery interesting design concept, never quite experienced anything like it. It was like sleeping in a cloud.
United KingdomIt was THE best hotel I’ve ever stayed in. We felt like we were in a spaceship. The room was white, spacious, futuristic. The corridors and lifts were amazing. Room service was delicious. The mattress was the best I’ve ever slept on. Staff were kind, friendly, and helpful. Will definitely return.
RussiaSupposed to be a romantic weekend to celebrate my boyfriend getting his visa to come and live in Spain after 3 years of us dating, but unfortunately the embassy lost his passport so he wasn't able to make his flight so I was prepared for a pretty miserable weekend. The hotel staff were so friendly and the location is really close to the metro which is only 20 minutes to plaza del sol in the centre and I always felt very safe walking to/from the metro. The room was absolutely fantastic and the view was incredible - you could see for miles and I was very lucky to be there one evening during a lightening storm which was incredible to watch. Comfortable bed and great facilities, and the whole hotel experience made my trip much more enjoyable than I expected it to be.
United KingdomThe hotel was superb. Very friendly staff and the design of each floor was amazing. Great location for exploring the city. Highly recommend for a stay in Madrid and we will definitely be back.
Ireland
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Hotel Puerta America 5-star hotel
- What guests loved the most:
-
Robert
Netherlands
-
Juan
Spain
-
Emagui
United Kingdom
-
Mark
United Kingdom
-
Bryony
United Kingdom
-
David
United Kingdom
-
Adrian
United Kingdom
-
Susannah
Russia
-
Meganedgar
United Kingdom
-
Paul
Ireland
Get the celebrity treatment with world-class service at Hotel Puerta America
One of our top picks in Madrid.The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 200 yards from the hotel.
Chamartín is a great choice for travellers interested in restaurants, monuments and sightseeing.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular facilities
Good for couples - they rate the facilities 8.7 for two-person stays.
Currency exchange: Need local currency? This property offers currency exchange on site.
Guests love...
“room design”
37 related reviews
“friendly staff”
33 related reviews
“nice hotel”
26 related reviews
“boutique style”
Breakfast info
Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet
Good coffee!
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
| Sleeps | Room type | |||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Deluxe Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Junior Suite with Executive Lounge Access
|
|||
|
|
||||
| Max adults: 2 |
Space Club by Zaha Hadid
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Executive Suite with Executive Lounge Access
|
|||
|
|
||||
Each floor very unique and designed exclusively for the hotel by different and famous designers. Beautiful hotel with very good quality services.
Hotel surroundings
– This neighbourhood is a great choice for travellers interested in restaurants, monuments and sightseeing – Check location Good location - show mapClosest landmarks *
-
Cartagena Metro Station0.1 miles
-
Prosperidad Metro Station0.4 miles
-
Parque de las Avenidas Metro Station0.4 miles
-
America Avenue Metro Station0.4 miles
-
Diego de León Metro Station0.5 miles
-
Cruz del Rayo0.5 miles
-
National Auditorium of Music0.5 miles
-
Alfonso XIII Metro Station0.5 miles
-
Plaza de Toros de las Ventas0.7 miles
-
Ventas Metro Station0.7 miles
Closest airports *
-
Adolfo Suarez Madrid-Barajas Airport6 miles
Most popular landmarks *
-
El Retiro Park1.9 miles
-
The Prado Museum2.2 miles
-
Chamartin Railway Station2.3 miles
-
Gran Via2.3 miles
-
Puerta del Sol2.4 miles
-
Atocha Train Station2.6 miles
-
Plaza Mayor2.6 miles
-
Temple of Debod2.7 miles
-
Royal Palace of Madrid2.8 miles
-
Parque de Atracciones de Madrid4.6 miles
What travellers love about this location
“The hotel room was very spacious and comfortable. Huge bathroom space (with a slight odd 'viewing' window from the room into the shower). The hotel is v...”
United Kingdom“Location is verry nice , service nice , breakfast good but not butter....near metro and bus station ”
Palestinian Territory“Clean and good view. Staff very friendly. Metro is near. Everything is good.”
South KoreaWhat would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
Retry-
The Observatory
Cuisine: Spanish
Open for: Lunch, Dinner
-
Karrara Terrasse
Cuisine: Spanish
Open for: Lunch, Dinner
-
Lobby & Bistró
Cuisine: Spanish
Open for: Lunch, Dinner, High tea
5 reasons to choose Hotel Puerta America
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
One of our top picks in Madrid
Facilities of Hotel Puerta America Great facilities! Review score, 8.7
Most popular facilities
Outdoors
- Terrace
- Garden
Pets
-
Pets are not allowed.
Activities
- Nightclub/DJ
Food & Drink
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in the hotel rooms and is free of charge.
Parking
-
Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
- Parking garage
- Secured parking
Pool and wellness
- Swimming pool
- Outdoor pool (seasonal)
- Fitness centre
Reception services
- Concierge service
- Luggage storage
- Ticket service
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment and family services
- Babysitting/child services Additional charge
Cleaning services
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities Additional charge
General
- Air conditioning
- Non-smoking throughout
- Shops (on site)
- Heating
- Car hire
- Soundproof rooms
- Gift shop
- Safety deposit box
- Lift
- Bridal suite
- VIP room facilities
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Languages spoken
- German
- English
- Spanish
- French
- Italian
Thanks for your help!
Your thoughts help us figure out what kind of information we should be asking properties for.
Back to propertySorry, but it seems like something went wrong in submitting this. Would you mind trying again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Children of any age are welcome.
Children aged 5 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
| 0 - 3 years |
Can use a cot or extra bed
upon request
|
FREE |
| 4 - 12 years |
Can use an extra bed
upon request
|
FREE |
| 13+ years |
Can use an extra bed
upon request
|
€ 60 per person, per night |
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 11 per day
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool #1 is closed from Sun 15 Sept 2019 until Sun 14 Jun 2020
FAQs about Hotel Puerta America
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
Hotel Puerta America has 3 restaurants:
- Lobby & Bistró
- Karrara Terrasse
- The Observatory
-
In total, there are 333 rooms at Hotel Puerta America.
Find out more about the rooms and availability by entering your dates.
-
The following parking options are available to guests staying at Hotel Puerta America (subject to availability):
- Parking
- On-site parking
- Private parking
- Secured parking
- Parking garage
-
The prices at Hotel Puerta America may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
-
Room options at Hotel Puerta America include:
- Double
- Suite
- BBasic Room
-
Check-in at Hotel Puerta America is from 14:00, and check-out is until 12:00.
-
Hotel Puerta America offers the following activities / services (charges may apply):
- Fitness centre
- Nightclub/DJ
