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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speak English
Hotel Puerta America
Avenida América, 41, Chamartín, 28002 Madrid, Spain – Good location - show map – Metro access
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Averything was terrific exept..................!!!!
Bernard
Belgium
Belgiumoriginality, helpful staff, great value, range of facilities
Wintle
United Kingdom
United Kingdomlovely bright and airy hotel, really close to the metro for easy access to the city but some nice, reasonably priced bars and restaurants close by. fab pool, the pool staff were so nice as were restaurant and reception.
Fiona
United Kingdom
United KingdomEverything, staff are super nice and the rooms clean and well presented.
Gareth
United Kingdom
United KingdomPool, closeness to metro. Room was nice with comfy bed and decent shower
Michelle
Ireland
IrelandThe rooms are amazing, we stayed in the Zaha Hadid room and it was even crazier than we expected. The staff is great and very helpful, I recommend everyone to go to each floor cause all of them are so different and creative.
Sofiia
Switzerland
SwitzerlandThe hotel is very unique, each floor is different but still very pretty. We got the room on floor 6, which was great, with comfy bed, big sized and with marble bathroom with shower. We also enjoyed the view. The location is pretty close to center of Madrid but if you don’t enjoy walking there is metro station near hotel. Staff was really nice and helpful!
Daniel
Poland
PolandQuerky, original & fun rooms. Pleasant local area near to cafes and shops. Easy & rapid access by car to main road arteries. Tasty restaurant food (slightly overpriced for standard pasta, burgers, etc.)
Kevin
Spain
Spain- I really liked parking place. This time I traveled by car and I had some issue because of car parking. Anyway this hotel located a little bit far from city center, but I really enjoyed 1 night at this magnificent hotel.
Moon
South Korea
South KoreaBeautiful hotel. Room was large and different from other hotel rooms. Fantastic shower.
James
Australia
Australia
Hotel Puerta America
8.4
Very good
3,799 reviews
- What guests loved the most:
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Bernard
Belgium
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Wintle
United Kingdom
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Fiona
United Kingdom
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Gareth
United Kingdom
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Michelle
Ireland
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Sofiia
Switzerland
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Daniel
Poland
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Kevin
Spain
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Moon
South Korea
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James
Australia
Categories:
Get the celebrity treatment with world-class service at Hotel Puerta America
You're eligible for a Genius discount at Hotel Puerta America! To save at this property, all you have to do is sign in.
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 200 yards from the hotel.
Most popular facilities
1 swimming pool
Parking
Free WiFi
Non-smoking rooms
Fitness centre
Restaurant
Bar
Currency exchange: Need local currency? This property offers currency exchange on site.
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
4 reasons to choose Hotel Puerta America
Categories:
Select topics to read reviews:
See what guests loved the most:
- Bernard
Belgium“Averything was terrific exept..................!!!!” - Wintle
United Kingdom“originality, helpful staff, great value, range of facilities” - FionaUnited Kingdom“lovely bright and airy hotel, really close to the metro for easy access to the city but some nice, reasonably priced bars and restaurants close by. fab pool, the pool staff were so nice as were restaurant and reception.”
GarethUnited Kingdom“Everything, staff are super nice and the rooms clean and well presented.”
Michelle
Ireland“Pool, closeness to metro. Room was nice with comfy bed and decent shower”
Sofiia
Switzerland“The rooms are amazing, we stayed in the Zaha Hadid room and it was even crazier than we expected. The staff is great and very helpful, I recommend everyone to go to each floor cause all of them are so different and creative.”
Daniel
Poland“The hotel is very unique, each floor is different but still very pretty. We got the room on floor 6, which was great, with comfy bed, big sized and with marble bathroom with shower. We also enjoyed the view. The location is pretty close to center of...”- Kevin
Spain“Querky, original & fun rooms. Pleasant local area near to cafes and shops. Easy & rapid access by car to main road arteries. Tasty restaurant food (slightly overpriced for standard pasta, burgers, etc.)” 
Moon
South Korea“- I really liked parking place. This time I traveled by car and I had some issue because of car parking. Anyway this hotel located a little bit far from city center, but I really enjoyed 1 night at this magnificent hotel.”- James
Australia“Beautiful hotel. Room was large and different from other hotel rooms. Fantastic shower.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
- Hi, I have been given you hotel details by a colleague of mine who stays with you quite a lot, we work for NATO and he has stated that I should ask fo...Dear guest, Thank you for contacting Puerta América Hotel. Please, in order to check availability and civil servant rates, we would need you to reach ...Answered on 9 November 2019
- When is the pool seasonThe pool season is only available on summer.Answered on 27 February 2020
- Hi is the pool currently available?Good afternoon! The pool will open from 15th June until 15th September from 12:00 to 19:00 only for guest. Best regards, Reception departmentAnswered on 2 June 2022
- Hi, is the swimming pool open 24/7? thanksNo, swimming pool will open on the 18th june for the summer season, from 12pm to 19pm. Swimming pool access is limited to Hotel guests.Answered on 14 June 2022
- How secure is the parking, is it safe enough to keep a motorbike for the length of stay?YES IT IS SAFEAnswered on 11 July 2022
- Still looking?
*
All distances are measured in straight lines. Actual travel distances may vary.
3 restaurants on site
The Observatory
Cuisine: Spanish
Open for: Lunch, Dinner
Karrara Terrasse
Cuisine: Spanish
Open for: Lunch, Dinner
Lobby & Bistró
Cuisine: Mediterranean, Spanish
Open for: Lunch, Dinner, High tea, Cocktail hour
Facilities of Hotel Puerta America
Outdoors
Food & Drink
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Reception services
Entertainment and family services
Cleaning services
Business facilities
Safety & security
General
Outdoor swimming pool
Wellness
Languages spoken
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 5 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
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Cot upon request
Extra bed upon request
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Free |
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Extra bed upon request
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Free |
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Extra bed upon request
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€ 60 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 9 rooms, different policies and additional supplements may apply.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
The Observatory is closed from Mon 19 Sept 2022 until Sat 31 Dec 2022
Karrara Terrasse is closed from Mon 19 Sept 2022 until Sat 31 Dec 2022
Bar is closed from Mon 19 Sept 2022 until Sat 31 Dec 2022
Swimming pool #1 is closed from Thu 15 Sept 2022 until Thu 15 Jun 2023
FAQs about Hotel Puerta America
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Hotel Puerta America is 2.4 miles from the centre of Madrid.
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Room options at Hotel Puerta America include:
- Double
- Suite
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Hotel Puerta America has 3 restaurants:
- Karrara Terrasse
- The Observatory
- Lobby & Bistró
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Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
- À la carte
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The prices at Hotel Puerta America may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Check-in at Hotel Puerta America is from 14:00, and check-out is until 12:00.
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Hotel Puerta America offers the following activities / services (charges may apply):
- Fitness centre
- Fitness
- Swimming Pool
