Hotel Puerta America
Avenida América, 41, Chamartín, 28002 Madrid, Spain – Good location – show map – Subway Access
Get the celebrity treatment with world-class service at Hotel Puerta America
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The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 650 feet from the hotel.
Select dates to see this property's availability and prices
- When is the pool seasonThe pool season is only available on summer.Answered on 27 February 2020
- Hi, I have been given you hotel details by a colleague of mine who stays with you quite a lot, we work for NATO and he has stated that I should ask fo..Dear guest, Thank you for contacting Puerta América Hotel. Please, in order to check availability and civil servant rates, we would need you to reach ..Answered on 9 November 2019
- You pick up from airport for freeGood morning, we have no complimentary shuttle service. We can arrange a private driver from 35 euros upon availability. Kind regardsAnswered on 7 November 2019
- What is parking cost?Dear guest, Our parking has a cost of 26 euros per night. Kind regardsAnswered on 16 November 2019
- Is there a charge for parking?Yes, 26€ per day VAT includedAnswered on 24 October 2022
- Still looking?
Open for: Lunch, Dinner
Open for: Lunch, Dinner
Lobby & Bistró
Food: Mediterranean, Spanish
Open for: Lunch, Dinner, High tea, Cocktail hour
- Private Bathroom
- Free toiletries
- Outdoor furniture
- Sun deck
- Flat-screen TV
- Satellite channels
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Parking garage
- Accessible parking
- Invoice provided
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeepingAdditional charge
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Car rental
- Packed lunches
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Opening times
- All ages welcome
- Fitness center
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
All cots and extra beds are subject to availability and have to be requested in advance.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Puerta America of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Lobby & Bistró: Closed from Fri, Dec 09, 2022 until Fri, Mar 31, 2023
The Observatory: Closed from Thu, Feb 23, 2023 until Fri, Jun 30, 2023
Bar is closed from Thu, Feb 09, 2023 until Mon, Jul 31, 2023
Swimming pool #1: Closed from Thu, Sep 15, 2022 until Thu, Jun 15, 2023
FAQs about Hotel Puerta America
Hotel Puerta America offers the following activities/services (charges may apply):
- Fitness center
- Swimming pool
Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Full English/Irish
- À la carte
Check-in at Hotel Puerta America is from 2:00 PM, and check-out is until 12:00 PM.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
The prices at Hotel Puerta America may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Room options at Hotel Puerta America include:
Hotel Puerta America is 2.4 miles from the center of Madrid.
Hotel Puerta America has 3 restaurants:
- Karrara Terrasse
- The Observatory
- Lobby & Bistró