Get the celebrity treatment with world-class service at Hotel Puerta America

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The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 656 feet from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
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Travel Sustainable Level 3

This property told us they’re making large investments and efforts toward sustainability by taking steps that can have environmental and social impact. We worked with experts including Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
8.1
Location
7.9
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Judith
    SpainSpain
    We stayed in one of the suites and it was fabulous!
  • Michael
    United States of AmericaUnited States of America
    Each floor has been designed by a different architect, which makes for a special experience.
  • Lina)
    SpainSpain
    This hotel has an incredible design - a kind of "sci-fi" style. The rooms are spacious, clean and differ in design. The staff is very helpful and friendly. I will certainly come back.

Hotel area info

Restaurants
3 Restaurants On Site

  • The Observatory
    • Cuisine
      Spanish
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Karrara Terrasse
    • Cuisine
      Spanish
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lobby & Bistró
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Puerta America
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • 3 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 26 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Puerta America takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 JCB Diners Club American Express Cash Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Puerta America

  • Room options at Hotel Puerta America include:

    • Double
    • Suite

  • Check-in at Hotel Puerta America is from 2:00 PM, and check-out is until 12:00 PM.

  • Hotel Puerta America has 3 restaurants:

    • Lobby & Bistró
    • Karrara Terrasse
    • The Observatory

  • Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Hotel Puerta America offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Hotel Puerta America is 2.4 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Puerta America may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.