Get the celebrity treatment with world-class service at Hotel Puerta America

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The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.

Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.

The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.

Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.

Cartagena Metro Station is just 650 feet from the hotel.

Hotel Puerta America has been welcoming Booking.com guests since Nov 16, 2009

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

When would you like to stay at Hotel Puerta America?

Sorry, reservations for more than 90 nights aren't possible.

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Deluxe Room
  • 1 full bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 2
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Max adults: 2. Max children: 1
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Hotel Puerta America

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

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Hotel surroundings *
Good location – show map
What's nearby
  • National Auditorium of Music
    0.5 miles
  • Plaza de Toros de las Ventas
    0.7 miles
Top attractions
  • Retiro Park
    1.9 miles
  • Prado Museum
    2.2 miles
  • Chamartin Station
    2.3 miles
  • Gran Via
    2.3 miles
  • Puerta del Sol
    2.4 miles
  • Atocha Train Station
    2.6 miles
  • Plaza Mayor
    2.6 miles
  • Temple of Debod
    2.7 miles
  • Royal Palace of Madrid
    2.8 miles
  • Parque de Atracciones de Madrid
    4.6 miles
Public transit
  • Subway Cartagena Metro Station
    0.1 miles
  • Subway Prosperidad Metro Station
    0.4 miles
  • Subway Parque de las Avenidas Metro Station
    0.4 miles
  • Subway America Avenue Metro Station
    0.4 miles
  • Subway Diego de León Metro Station
    0.5 miles
  • Subway Cruz del Rayo
    0.5 miles
  • Subway Alfonso XIII Metro Station
    0.5 miles
  • Subway Ventas Metro Station
    0.7 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    6 miles
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3 Restaurants On Site

    The Observatory

    Food: Spanish

    Open for: Lunch, Dinner

    Karrara Terrasse

    Food: Spanish

    Open for: Lunch, Dinner

    Lobby & Bistró

    Food: Mediterranean, Spanish

    Open for: Lunch, Dinner, High tea, Cocktail hour

Amenities of Hotel Puerta America
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 26 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping Additional charge
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Seasonal
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
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House rules Hotel Puerta America takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 12 years
Extra bed by request
Free
13+ years
Extra bed by request
€ 60 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 JCB Diners Club American Express Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

The Observatory: Closed from Tue, Jan 11, 2022 until Wed, Jun 15, 2022

Karrara Terrasse: Closed from Tue, Jan 11, 2022 until Wed, Jun 15, 2022

Bar is closed from Tue, Jan 11, 2022 until Wed, Jun 15, 2022

Swimming pool #1: Closed from Sun, Aug 22, 2021 until Wed, Jun 15, 2022

FAQs about Hotel Puerta America

  • Hotel Puerta America is 2.4 miles from the center of Madrid.

  • Hotel Puerta America has 3 restaurants:

    • Karrara Terrasse
    • The Observatory
    • Lobby & Bistró

  • Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • The prices at Hotel Puerta America may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Puerta America offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Hotel Puerta America (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage

  • Room options at Hotel Puerta America include:

    • Double
    • Suite

  • Check-in at Hotel Puerta America is from 2:00 PM, and check-out is until 12:00 PM.