Name: Hotel Puerta America
Address: Avenida América, 41, Chamartín, 28002 Madrid, Spain, Avenida América, 41, Community of Madrid, 28002, Spain
Price range: Prices for upcoming dates start at $121 per night (We Price Match)
Rating: 8.5

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (2,280)

Hotel Hotel Puerta America

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in monuments, sightseeing and shopping – Check location Avenida América, 41, Chamartín, 28002 Madrid, Spain – This neighborhood is a great choice for travelers interested in monuments, sightseeing and shopping – Check location

Lock in a great price for Hotel Puerta America – rated 8.5 by recent guests!

to get started.

The hotel had an interesting concept. Different room decorations for every floor.

Fahad, Qatar

Great compliment to my stay is that the staff went out of their way to wish my wife a happy birthday and even left a letter on our bed. Nice Touch!

Michael, United States of America

Everything.. excellent in every aspect and the staff are so kind.

Ali, Lebanon

Breakfast. Design is fantastic, though not recommended for senior people...

Garrett, China

Very interesting modern design hotel. Twin room was very nice, beds on separate sides of the room. Nice shower. Beds very comfortable. Staff very professional. Breakfast was very good. Parking available around the hotel area after hours and weekends. Metro was very close to the hotel but you need to change lines a couple of times to get right into the centre but that was not a big issue just takes a little more time and walking.

Ricardo, Senegal

Great hotel, very friendly staff, very good breakfast, quality and variety. Nice bar in 13th floor. We will definetely come back! :)

G, Lithuania

Amazing room design, and so clean! All of the staff was polite and helpful.

Goawayj, United States of America

Everything.. the staff is very professional and kind

Ali, Lebanon

Helpful staff who helped me with some changes on my flights. Room design was very cool though a bit unconventional as the shower area had no doors for the room I got

Ken, Singapore

Different experience with multiple design concepts for each floor of the hotel. I have tried the Zaha Hadid design suites in generally was lovely stay <3

Naif, Saudi Arabia

Image of the property Image of the property

Image of the property

8.9

Staff
Very clean bathrooms
Very clean bathrooms
Very clean bathrooms
Great check-in experience

What guests loved the most:
“The hotel had an interesting concept. Different room decorations for every floor.”

Fahad Qatar
“Great compliment to my stay is that the staff went out of their way to wish my wife a happy birthday and even left a letter on our bed. Nice Touch!”

Michael United States of America
“Everything.. excellent in every aspect and the staff are so kind.”

Ali Lebanon
“Breakfast. Design is fantastic, though not recommended for senior people... ”

Garrett China
“Very interesting modern design hotel. Twin room was very nice, beds on separate sides of the room. Nice shower. Beds very comfortable. Staff very professional. Breakfast was very good. ”

Ricardo Senegal
“Great hotel, very friendly staff, very good breakfast, quality and variety. Nice bar in 13th floor. We will definetely come back! :)”

G Lithuania
“Amazing room design, and so clean! All of the staff was polite and helpful.”

Goawayj United States of America
“Everything.. the staff is very professional and kind”

Ali Lebanon
“Helpful staff who helped me with some changes on my flights. Room design was very cool though a bit unconventional as the shower area had no doors for the room I got”

Ken Singapore
“Different experience with multiple design concepts for each floor of the hotel. I have tried the Zaha Hadid design suites in generally was lovely stay <3”

Naif Saudi Arabia

Get the celebrity treatment with world-class service at Hotel Puerta America

One of our top picks in Madrid.The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.

Each floor of the Hotel Puerta America was created by a different international architect. Guests choose from photos of available room designs on arrival. Rooms have 1 queen-size or 2 twin beds, and flat-screen LCD TVs.

The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.

Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.

Cartagena Metro Station is just 650 feet from the hotel.

Chamartín is a great choice for travelers interested in monuments, sightseeing and shopping.

This property is also rated for the best value in Madrid! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Puerta America has been welcoming Booking.com guests since Nov 16, 2009

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Free WiFi

Non-smoking rooms

Restaurant

Facilities for disabled guests

Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“unique design”
19 related reviews

“friendly staff”
17 related reviews

“rooftop bar”
13 related reviews

“boutique style”

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Puerta America?

Check-in Date

Check-out Date

Rooms

Adults

Children

Just booked in Madrid 2 properties like Hotel Puerta America were just booked in the last 15 minutes

An Inside Look at Hotel Puerta America

Each floor very unique and designed exclusively for the hotel by different and famous designers. Beautiful hotel with very good quality services.

Hotel surroundings – This neighborhood is a great choice for travelers interested in monuments, sightseeing and shopping – Check location

Closest Landmarks

Cartagena Metro Station
0.1 miles
Prosperidad Metro Station
0.3 miles
America Avenue Metro Station
0.4 miles
Parque de las Avenidas Metro Station
0.4 miles
Diego de León Metro Station
0.5 miles
Alfonso XIII Metro Station
0.5 miles
National Auditorium of Music
0.5 miles
Cruz del Rayo
0.6 miles
Plaza Monumental de Toros de las Ventas
0.7 miles
Plaza de Toros de las Ventas
0.7 miles

Closest Airports

Adolfo Suarez Madrid-Barajas Airport
6 miles

What Travelers Love About This Location

“The hotel is really posh and located in a central area. Cool elevators and fancy bar, although much overpriced. Lovely breakfast and very good coffee. Reception...”

Valentin

Belgium

8.3

“The style of the hotel is amazing with different designs to each floor, we chose floor 6. The staff member who attended us (Daniel) was really amazing and the a...”

Dan

Spain

9.5

“Liked the facilities. Room was very clean, staff very helpful and lovely. I liked how we could pick what floor we stayed on. There was a great atmosphere in th...”

Achen052003

United Kingdom

Are you missing any information about this area?

Brilliant!

3 Restaurants On Site

The Observatory

Food: Spanish

Open for: Lunch, Dinner

Menu: À la carte
Karrara Terrasse

Food: Spanish

Open for: Lunch, Dinner

Menu: À la carte
Lobby & Bistró

Food: Spanish

Open for: Lunch, Dinner, High tea

Menu: À la carte

5 reasons to choose Hotel Puerta America

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Madrid

House Rules Hotel Puerta America takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

Any additional older children or adults are charged EUR 60 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 11 per day

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Very interesting modern design hotel. Twin room was very nice, beds on separate sides of the room. Nice shower. Beds very comfortable. Staff very professional. Breakfast was very good. Parking available around the hotel area after hours and weekends. Metro was very close to the hotel but you need to change lines a couple of times to get right into the centre but that was not a big issue just takes a little more time and walking.”

Ricardo

Senegal

Sleeps	Room Type
	Deluxe Room 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Deluxe Rooms feature 10 different designs and are set between the second and eleventh floors. They have large windows with panoramic city views, free Wi-Fi and you can control the lighting and open and close the windows by remote control. There is a TV and a safe. Room Facilities: • Minibar • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Flat-screen TV • Soundproof • View Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Junior Suite with Executive Lounge Access 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This suite has large windows with panoramic city views, 2 flat-screen interactive TVs, a safe and premium WiFi for a surcharge. You can control the lighting and open and close the windows by remote control. Junior Suites also include a VIP service, Bvlgari toiletries, mineral water and a selection of Oriol Balaguer chocolates. Guests have access to an executive lounge on the 5th floor that includes an all-day buffet, daily press, office supplies and high speed internet. Room Facilities: • Minibar • Safe • Telephone • Air conditioning • Hairdryer • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Bathtub or shower • Flat-screen TV • Soundproof • View • Executive Lounge Access Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Space Club by Zaha Hadid 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Located on the first floor, this striking room has been designed by the architect Zaha Hadid. They feature science-fiction-inspired décor, which combines Baroque, Modernist and minimalist elements. These rooms are set on a nonsmoking floor and only double beds are available. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Flat-screen TV • View Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Executive Suite with Executive Lounge Access 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Designed by the French architect Jean Nouvel, these luxurious suites boast large floor-to-ceiling windows with panoramic views of Madrid’s skyline. They feature mobile screens that allow you to design your own space distribution within the suite. Guests staying in these suites receive a VIP treatment that includes private check-in and Bvlgari toiletries. Guests have access to an executive lounge on the 5th floor that includes an all-day buffet, daily press, office suplies and high speed internet. Room Facilities: • Minibar • Safe • Telephone • Air conditioning • Hairdryer • Bathrobe • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Flat-screen TV • View • Executive Lounge Access Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Hotel Puerta America

Hotel Puerta America This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Hotel Puerta America

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in monuments, sightseeing and shopping – Check location Good location – show map

Closest Landmarks

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

The Observatory

Karrara Terrasse

Lobby & Bistró

5 reasons to choose Hotel Puerta America

Why book with us?

See availability Facilities of Hotel Puerta America Great facilities! Review score, 8.7

Most Popular Facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Hotel Puerta America takes special requests – add in the next step!

Search

What guests loved the most:

Didn't find the right hotel?

The Best of Madrid Click here to see more hotels and accommodations near popular landmarks in Madrid

Attractions

Convention Centers

Institutions

Landmarks

Museums

Parks

Popular Areas

Shopping Areas

Stadiums or Arenas

Theaters

Airports

Subway/Metro Stations

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Madrid

Awesome! You're now subscribed

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

View All Bookings

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

Two Factor Authentication

Hotel Puerta America

Hotel surroundings – This neighborhood is a great choice for travelers interested in monuments, sightseeing and shopping – Check location

Facilities of Hotel Puerta America Great facilities! Review score, 8.7

House Rules Hotel Puerta America takes special requests – add in the next step!