Hotel Hotel Puerta America
Avenida América, 41, Chamartín, 28002 Madrid, Spain – Good location – show map – Subway Access
great hotel, great staff, slow check in. the bed was amazing restaunts in the hotel, design was very cool the pizza in the hotel is one of the best i have ever had
DenmarkGreat as always. Very comfortable, great design, friendly staff.
GreeceAbsolutely amazing stay! Our room was upgraded and we were blown away by the designs. We rode around and looked at each floor, it is like a museum. The bed was very big and comfortable, many TV channels available, bath was luxurious and everything was clean. We also really enjoyed the breakfast - it had everything you might wish for, even my favorite oat milk! Staff were helpful, room service was comfortable and overall the experience was exceptional!
PolandI loved the staff! They really went out of there way to make us happy.
United States of AmericaFriendly staffs ❤️😍 Beautiful venue for our fashion show. Great hotel. Great location. Beautiful designs for different floor excellent ❤️
United States of AmericaWe only stayed one night, but the service and staff were all super friendly and helpful. Comfy bed.
JapanWe’re grateful that the hotel checked us in early after our transatlantic flight so we could rest. As a result we got a room with an open bathroom and a round bed. It was challenging at times. Our option was to wait a few hours for our requested room, so we really can’t complain.
United States of AmericaThe room is very nice and big. It has a big tv with full set of channels, big glass panoramic window, nice and polite stuff. Also the design is very cool and futuristic. The compliments (shampoo's etc) were also very nice. Bathroom is big and very nice.
RussiaFunky design so much fun just walking around the hotel. Wifi was very good in the rooms. Staff was cery friendly and helpful, English was not an issue. Check-in was seamless and quick.
United States of AmericaAmazing rooms, lobby and chill pool. I really enjoyed my time at the hotel. Very relaxing and modern. Room and hotel design are really fabulous.
Saudi Arabia
- What guests loved the most:
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Ahmed
Denmark
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Billy
Greece
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Svetlana
Poland
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Therooster
United States of America
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Geraldine
United States of America
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Fahey
Japan
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Michael
United States of America
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Mikhail
Russia
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Eugene
United States of America
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Mohammad
Saudi Arabia
Get the celebrity treatment with world-class service at Hotel Puerta America
One of our top picks in Madrid. The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 650 feet from the hotel.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Breakfast Info
Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet
Private parking at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Deluxe Room
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| Max adults: 2. Max children: 1 |
Junior Suite with Executive Lounge Access
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| Max adults: 2 |
Space Club by Zaha Hadid
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| Max adults: 2. Max children: 1 |
Executive Suite with Executive Lounge Access
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- Guests said the beds were comfortable
- Some guests said in-room temperature could be improved
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- Some guests said it was far from the center
- Some guests said the public transit could be better
See what guests loved the most:
-
Ahmed
Denmark“great hotel, great staff, slow check in. the bed was amazing restaunts in the hotel, design was very cool the pizza in the hotel is one of the best i have ever had”
-
Billy
Greece“Great as always. Very comfortable, great design, friendly staff.”
-
Svetlana
Poland“Absolutely amazing stay! Our room was upgraded and we were blown away by the designs. We rode around and looked at each floor, it is like a museum. The bed was very big and comfortable, many TV channels available, bath was luxurious and everything was clean. We also really enjoyed the breakfast - it had everything you might wish for, even my favorite oat milk! Staff were helpful, room service was comfortable and overall the experience was exceptional!” Read more
-
Therooster
United States of America“I loved the staff! They really went out of there way to make us happy. ”
-
Geraldine
United States of America
“Friendly staffs ❤️😍 Beautiful venue for our fashion show. Great hotel. Great location. Beautiful designs for different floor excellent ❤️”
-
Fahey
Japan“We only stayed one night, but the service and staff were all super friendly and helpful. Comfy bed.”
-
Michael
United States of America
“We’re grateful that the hotel checked us in early after our transatlantic flight so we could rest. As a result we got a room with an open bathroom and a round bed. It was challenging at times. Our option was to wait a few hours for our requested room, so we really can’t complain.” Read more
-
Mikhail
Russia“The room is very nice and big. It has a big tv with full set of channels, big glass panoramic window, nice and polite stuff. Also the design is very cool and futuristic. The compliments (shampoo's etc) were also very nice. Bathroom is big and very nice.” Read more
-
Eugene
United States of America
“Funky design so much fun just walking around the hotel. Wifi was very good in the rooms. Staff was cery friendly and helpful, English was not an issue. Check-in was seamless and quick. ”
-
Mohammad
Saudi Arabia“Amazing rooms, lobby and chill pool. I really enjoyed my time at the hotel. Very relaxing and modern. Room and hotel design are really fabulous.”
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About Hotel Puerta America
Welcoming Booking.com guests since Nov 16, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
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National Auditorium of Music0.5 miles
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Plaza de Toros de las Ventas0.7 miles
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Retiro Park1.9 miles
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Prado Museum2.2 miles
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Chamartin Station2.3 miles
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Gran Via2.3 miles
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Puerta del Sol2.4 miles
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Atocha Train Station2.6 miles
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Plaza Mayor2.6 miles
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Temple of Debod2.7 miles
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Royal Palace of Madrid2.8 miles
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Parque de Atracciones de Madrid4.6 miles
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Subway Cartagena Metro Station0.1 miles
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Subway Prosperidad Metro Station0.4 miles
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Subway Parque de las Avenidas Metro Station0.4 miles
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Subway America Avenue Metro Station0.4 miles
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Subway Diego de León Metro Station0.5 miles
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Subway Cruz del Rayo0.5 miles
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Subway Alfonso XIII Metro Station0.5 miles
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Subway Ventas Metro Station0.7 miles
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Adolfo Suarez Madrid-Barajas Airport6 miles
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RetryThe Observatory
Food: Spanish
Open for: Lunch, Dinner
Karrara Terrasse
Food: Spanish
Open for: Lunch, Dinner
Lobby & Bistró
Food: Mediterranean, Spanish
Open for: Lunch, Dinner, High tea, Cocktail hour
5 reasons to choose Hotel Puerta America
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Madrid
Amenities of Hotel Puerta America
Great facilities! Review score, 8.7
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Pets
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Pets are not allowed.
Activities
- Nightclub/DJ
- Library
Food & Drink
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
- Parking garage
- Secure parking
Private parking is possible on site (reservation is not needed) and costs € 26 per day.
Front Desk Services
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Outdoor swimming pool
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Free! All pools are free of charge
- Seasonal
Spa
- Open-air bath
- Fitness center
Languages Spoken
- German
- English
- Spanish
- French
- Italian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
Extra bed by request
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Free |
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Extra bed by request
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Free |
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Extra bed by request
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€ 60 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Hotel Puerta America accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 9 rooms, different policies and additional supplements may apply.
Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 11 per day
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hotel Puerta America
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The following parking options are available to guests staying at Hotel Puerta America (subject to availability):
- On-site parking
- Private Parking
- Parking
- Secure parking
- Parking garage
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Hotel Puerta America has 3 restaurants:
- The Observatory
- Lobby & Bistró
- Karrara Terrasse
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The prices at Hotel Puerta America may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Hotel Puerta America is from 2:00 PM, and check-out is until 12:00 PM.
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Guests staying at Hotel Puerta America can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
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Room options at Hotel Puerta America include:
- Double
- Suite
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Hotel Puerta America offers the following activities/services (charges may apply):
- Fitness center
- Library
- Open-air bath
- Nightclub/DJ
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Hotel Puerta America is 2.4 miles from the center of Madrid.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
