Hotel Puerto Palace
Doctor Cobiella Zaera, s/n, 38400 Puerto de la Cruz, Spain – Good location – show map
Convenient. Friendly staff. Walking distance from city center. Good value for money. Good breakfast (although may add a little more variety of vegetables).

Nice breakfast. Nice view of the swimming pool. Large rooms with balcony/terrace.

The pool area is super Nice. Everything was well maintained. The room is very clean as well. Cocktails are really tasty. Many restaurants nearby with good food for a nice price. The city center is walking distance as well.

Decent breakfast with quite a few options The room was clean and spacious. Had an older vibe to it, but I liked it. Pool was great, with the jacuzzi nearby to relax.

A little concerned for our first visit since lockdown, but we needn’t have been. Immaculate safety everywhere but not overly intrusive

Good dinner & breakfast - there were always 2 kinds of fish for dinner. Drinks need to be paid extra, but in reasonable prices (4 EUR - half litre of home wine) Internet works very good in the room. There was no problem with connection.

Location was perfect for walking into town as well as finding those local spots that only the non tourists know about.

we liked the pools and the bar and restaurant. The staff were very friendly and we enjoyed our visit so much, we rebooked for later on in the month.

Very spacious and clean room, excellent facilities and a good selection of food for breakfast.

The view The swiming pool The service The balconnery Not too far from center you would need scooter or taxi 5 e to the playa martinez

Puerto Palace
- What guests loved the most:
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מנחם
Israel
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Switzerland
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Kelsey
Netherlands
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Andrei
Romania
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Mark
United Kingdom
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Konrad
Poland
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Simon
United Kingdom
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Carol
United Kingdom
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Silvia
United Kingdom
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Ericka
France
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Max adults: 2 |
Double or Twin Room
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Max adults: 1 |
Single Room
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Max adults: 3 |
Triple Room
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Max adults: 2. Max children: 1 |
Double or Twin Room (2 Adults + 1 Child)
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Max adults: 2 |
Double or Twin Room with Sea View
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Max adults: 2 |
Double or Twin Room with Pool View
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Max adults: 2. Max children: 1 |
Double or Twin Room with Sea View (2 Adults + 1 Child)
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Max adults: 2. Max children: 1 |
Double or Twin Room (2 Adults + 1 Child) with Pool View
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Max adults: 3 |
Triple Room with Sea View
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Max adults: 3 |
Triple Room with Pool View
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Max adults: 2 |
Double Room
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Max adults: 1 |
Standard Single Room
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About Puerto Palace
Welcoming Booking.com guests since Nov 13, 2009
We speak your language
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Taoro Park0.4 miles
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Puerto de la Cruz Bus Station0.5 miles
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Plaza Charco0.6 miles
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Church of Nuestra Señora de la Peña de Francia0.6 miles
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San Felipe Castle0.7 miles
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Puerto de la Cruz Town Hall0.7 miles
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Martianez Shopping Centre0.7 miles
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Puerto de la Cruz Casino0.8 miles
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Lake Martianez0.8 miles
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La Villa Shopping Centre0.9 miles
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Botanical Gardens1 miles
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Playa Jardin Black sand3,100 feet
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Playa del Muelle Pebbly3,350 feet
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San Telmo Beach Black sand3,500 feet
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Playa Martianez Black sand4,350 feet
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Tenerife Norte Airport13.6 miles
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Tenerife Sur Airport25 miles
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La Gomera Airport48.1 miles
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Retry5 reasons to choose Puerto Palace
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Puerto de la Cruz
Amenities of Puerto Palace
Great facilities! Review score, 8.4
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Aerobics Off-site Additional charge
- Live sports events (broadcast)
- Live music/Performance
- Happy hour Additional charge
- Walking tours Additional charge
- Tennis equipment Additional charge
- Evening entertainment
- Mini golf
- Diving Off-site Additional charge
- Cycling Off-site
- Hiking Off-site
- Library
- Ping-pong
- Playground
- Game room
- Fishing Off-site Additional charge
- Tennis court Additional charge
Food & Drink
- On-site coffee shop
- Chocolate/Cookies
- Fruit
- Bottle of water
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Street parking
- Secure parking
Free! Free private parking is possible on site (reservation is not possible).
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Strollers
- Kids' TV channels
- Outdoor play equipment for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safe Additional charge
General
- Shuttle service
- Convenience store (on site)
- Shared lounge/TV area
- Vending machine (drinks)
- Air conditioning
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
2 swimming pools
Pool 1 – outdoor
- Open all year
- Pool/Beach towels
- Pool bar
- Swimming pool toys
- Heated pool
- Pool with view
- Shallow end
Pool 2 – outdoor (kids)
- Open all year
- Suitable for kids
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Pedicure
- Manicure
- Makeup services
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Open-air bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Solarium
- Fitness center Additional charge
- Sauna Additional charge
Languages Spoken
- German
- English
- Spanish
- French
- Portuguese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Puerto Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Puerto Palace
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The nearest beach is 3,100 feet from Puerto Palace.
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Puerto Palace offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Playground
- Game room
- Diving
- Ping-pong
- Library
- Tennis court
- Fishing
- Mini golf
- Solarium
- Evening entertainment
- Open-air bath
- Bathhouse
- Tennis equipment
- Beauty services
- Makeup services
- Manicure
- Pedicure
- Fitness
- Fitness classes
- Personal trainer
- Locker rooms
- Walking tours
- Happy hour
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
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Yes, there's a hot tub. You can find out more about this and the other facilities at Puerto Palace on this page.
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Room options at Puerto Palace include:
- Twin/Double
- Single
- Triple
- Double
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Yes, Puerto Palace is popular with guests booking family stays.
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Check-in at Puerto Palace is from 2:00 PM, and check-out is until 12:00 PM.
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Guests staying at Puerto Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- Full English/Irish
- American
- Buffet
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The following parking options are available to guests staying at Puerto Palace (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
- Accessible parking
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Puerto Palace is 2,950 feet from the center of Puerto de la Cruz.
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The prices at Puerto Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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From the nearest airport, you can get to Puerto Palace by:
- Car 30min
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Puerto Palace has 1 restaurant:
- Restaurant