“Rooms and swimming pool were clean and comfortable. Staff really helpful and nice.”

“Great location and facilities. Special thanks to the lovely lady at the reception who made my room change so smooth.”

“Convenient. Friendly staff. Walking distance from city center. Good value for money. Good breakfast (although may add a little more variety of vegetables). ”

“Nice breakfast. Nice view of the swimming pool. Large rooms with balcony/terrace. ”

“Everything about the hotel was exceptional, from the location, to the room & the breakfast.”

“The hotel room was spacious, clean and comfortable with a balcony and lovely view of the pool and mountains. The pool area was great - very clean, lots of loungers and good sized pools. we stayed half board and the food was good every morning and evening. Happy hour from 5-6 with a great selection of cocktails! ”

“Really nice hotel with some beautiful views. Rooms are very comfortable and staff are friendly. Would definitely stay again.”

“I loved the balcony area in my room that overlooked the sea and mountain. Plenty of seating area around the hotel if you want a quiet spot and enough sun lounges around the pool area too. There’s a requirement to wear a mask around the hotel and a one family policy when entering lifts which I liked. Staff were friendly and accommodating and breakfast was good. Easy to get a taxi from the hotel too and the entire hotel was clean and well maintained.”

“Excellent rooms, jacuzzis, staff, bar, breakfast and location”

“The room was very spacious with a perfect view of the Teide. The bed was extra big and comfortable for a Twin Room, cleanliness was exceptional. Staff was always very helpful and went an extra mile to help us with any issues. We had breakfast and dinner included - there was a great variety of meals to choose from and food was always fresh and tasty. Bar and dinning staff were very polite and helpful - we were provided with everything we needed during our stay, including wine glasses, ice for the room. Pool area was exceptionally spacious and clean. We will definitely choose Puerto Palace for our next stay in Tenerife - great location with exceptional service for a decent price.”