The modern Rafaelhoteles Piramides combines comfortable accommodation with great transport links. Piramides Train and Metro Station are opposite the hotel, and you are within walking distance of Madrid’s main sights, including the Royal Palace. All of the rooms in the Pirámides have digital safes and marble bathrooms. They also have satellite TV. Wi-Fi is available on request, for an additional fee. The hotel also offers rooms without carpet for people with allergies. The hotel’s restaurant, Acuarela, offers a variety of Mediterranean and international cuisine. It is open for breakfast, lunch and dinner. The hotel also has a café open until late. Toledo Street, the Rastro market, Plaza Mayor and the 'Art Triangle' are within walking distance of the hotel. There is also very good access to the M30 and M40 motorways.

This is our guests' favourite part of Madrid, according to independent reviews.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Rafaelhoteles Piramides has been welcoming guests since 26 Sept 2001.

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 8.9

Breakfast info


Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room type
2 single beds
1 double bed
2 single beds
1 large double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Liliane
    Nice location, very good staff and rooms very clean! I absolutely recommend!
  • Julio
    - amazing location, - staff very friendly, - spacious room and clean
  • Vickie
    Our room was clean and comfortable. The bathroom was a good size. We had a nice view from our window. The metro station was only a few steps from the hotel which was very handy. You could easily reach the city area and the airport on the metro....
  • Anne-marie
    United KingdomUnited Kingdom
    Staff were extremely helpful and welcoming. They provided us with good information on best ways to get to key places of interest in the city and could not have done more. Thanks to Sarah who arranged a dinner reservation. Although not in centre of...
  • Egon
    The room was good with a nice few of a quite street and with well working airco. The location is right next to a train/metro station, which great connection to the airport.
  • Watson
    United KingdomUnited Kingdom
    location next to metro, better than 3 star classification, great staff good amenities.
  • Nataly
    Well located for getting around the city - sits on the bus, metro and traind stations. Has a nice park and cafes nearby for morning walks and snacks. Very peaceful and quiet neighborhood.
  • Deckel
    This was my second stay at the hotel, and when I will return to Madrid, I will definately stay at this hotel again. The room is big enough, the bathroom is clean and the staff are unique.
  • Cosmin
    Nice hotel, kinda far from the center - about 20-30 minutes walking to/from Plaza Mayor - but we knew that from the beginning. Still, the metro station was just outside the hotel and there were also a couple of bus stations within 1-2...
  • Gulsah
    The place is perfect. You can easily arrive from airport to the hotel by train. The train/metro station is infront of the hotel. City center is approximately 10-15 minutes by walking. Receptionists are very kind and very helpful.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, I'd like to know at what time is the check in / check out. Thank you!

    Good morning, Check in time is 16 hours. Kind regards, Front Desk Department
    Answered on 31 October 2019
  • Can you also book breakfast separate from your booking but when you arrive, how much would this cost?

    Good afternoon, You can book it once you arrive or even pay directly at the restaurant. The price at the time is 8€ per person (taxes included). If ..
    Answered on 18 September 2021
  • I will turn back on Friday in Madrid and visit some other places. Can I let the luggages to the hotel until going to airport please? Regards, Aurela

    Good evening, Aurela. We inform you that if you are not staying at the hotel or have a reservation, we cannot store your luggage for security reasons.
    Answered on 7 June 2022
  • Hello, Is it possible to give luggage for early arrivals?

    Good afternoon: Yes it is possible, we have luggage room. Best regards
    Answered on 20 June 2023
  • Hi, do you have a secure parking fit for wide cars?

    Good afternoon, the hotel if you have a private garage in the same building and it is safe, we have parking spaces with good width capacity and betwee..
    Answered on 6 August 2021
  • Do you offer free WiFi facilities?

    Yes, Wi-Fi connection is free.
    Answered on 16 October 2022
  • Still looking?

Hotel surroundings *

Facilities of Rafaelhoteles Piramides
Great facilities! Review score, 8.2

Most popular facilities
  • Parking on site
  • Free WiFi
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Heating
  • Laundry
  • Daily housekeeping
  • Air conditioning
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Linen
  • Wardrobe or closet
  • City view
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs € 22 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish

House rules

Rafaelhoteles Piramides takes special requests - add in the next step!


From 16:00

Guests are required to show a photo identification and credit card upon check-in


Until 12:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
13+ years
Extra bed upon request
€ 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 Diners Club American Express Cash is not accepted Rafaelhoteles Piramides accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

The Hotel could send a link to its secure payment platform for the payment of your stay once the cancellation period ends without charge, even if your reservation does not require payment in advance.

Reservations of 5 rooms or more or for 10 nights or more may be subject to special conditions and supplements.

recommended for 2 adults + 1 child

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Rafaelhoteles Piramides

  • Rafaelhoteles Piramides is 1.1 miles from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Rafaelhoteles Piramides is from 16:00, and check-out is until 12:00.

  • Rafaelhoteles Piramides offers the following activities / services (charges may apply):

    • Guests staying at Rafaelhoteles Piramides can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

      Breakfast option(s) include:

      • American

    • The prices at Rafaelhoteles Piramides may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Rafaelhoteles Piramides include:

      • Double
      • Triple
      • Quadruple
      • Twin/Double