Red Level at Gran Melia Palacio de Isora - Adults Only
La Costa, s/n, 38686 Alcalá, Spain – Excellent location – show map
Excellent location – rated 9.2/10! (score from 228 reviews)
Real guests • Real stays • Real opinions
quiet location in a large hotel. nice, comfortable room, friendly staff and excellent service. excellent breakfast.
IsraelFabulous , simply put . Can’t wait to come back, luxury from the minute we walked in the door.
Irelandproperty was absolutely first class. everything about the stay was great. facilities were brilliant, staff very attentive and helpful, the food was very good and the whole set up was excellent. pool area was great, the afternoon tea and complimentary drinks and refreshments were all top notch
United KingdomVery nice complex, with wonderful breakfast, very good service, daily “open bar” between 17:00 and 18:00, all day free water and tea. Plenty of helpful staff around, very comfortable sunbeds, multiple restaurant options inside and outside the hotel.
NetherlandsFantastic breakfast buffet in a beautiful setting by the sea. Lovely pools. Great beachfront. Very nice, big room with own hot tub. Very helpful staff. Lovely snacks served in the afternoon at our Red Level. Mexican restaurant was good value for money.
SwitzerlandIn first position, the staff ! They were so kind and looking after all our needs and requests. The rooms, the pools, the location, the restaurants and the food were fantastic (except for 1 of the restaurants). The access to the ocean and the beach is so easy as well.
SwitzerlandBreakfast was brilliant with a good choice of food
United Kingdombeautiful space. the massage therapy. the staff was incredibly helpful and friendly. the hot tub jacuzzi on the terrace is great since the beach water in the region is very cold.
United States of AmericaBeautiful property, what you would expect of a resort this size, staff are very friendly. Nice to just switch off and relax by the pool
United KingdomWell, what can I say, a fantastic holiday from start to finish. The weather was amazing and the staff absolutely lovely. Nothing was too much trouble. Mohammed was a dream and couldn't do enough for you and Laura the manager was amazing. As were all the restaurant staff in red level.
United Kingdom
- What guests loved the most:
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Ishai
Israel
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Jack
Ireland
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Brian
United Kingdom
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Emiel
Netherlands
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Marie
Switzerland
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Akbar
Switzerland
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Andrew
United Kingdom
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Hunter
United States of America
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Steph
United Kingdom
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Carol
United Kingdom
Categories:
Get the celebrity treatment with world-class service at Red Level at Gran Melia Palacio de Isora - Adults Only
This adults-only oceanfront complex offers a personalized butler service in all rooms. The outdoor pool has Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views.
The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts.
Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub.
The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center.
There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away.
Please note that all guests at this hotel must be 16 years old or older.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Alcala Beach
8.3 Very good beach1,550 feet from propertyMendez Beach
8.2 Very good beach1,950 feet from propertyBaja Larga Beach
8.4 Very good beach2,450 feet from propertyPlaya de los Topos
8.6 Excellent beach3,150 feet from propertyPunta Blanca Beach
8.0 Very good beach3,650 feet from propertyCallao Chico Beach
7.9 Good beach5,200 feet from propertyBarrera Beach
8.4 Very good beach1 miles from propertyRosalía Beach
8.3 Very good beach1.4 miles from propertySan Juan Beach
7.9 Good beach1.7 miles from property
La Arena Beach
8.3 Very good beach1.8 miles from property
See what guests loved the most:
Ishai
Israel“quiet location in a large hotel. nice, comfortable room, friendly staff and excellent service. excellent breakfast.”
Jack
Ireland“Fabulous , simply put . Can’t wait to come back, luxury from the minute we walked in the door.”
Brian
United Kingdom“property was absolutely first class. everything about the stay was great. facilities were brilliant, staff very attentive and helpful, the food was very good and the whole set up was excellent. pool area was great, the afternoon tea and...”
Emiel
Netherlands“Very nice complex, with wonderful breakfast, very good service, daily “open bar” between 17:00 and 18:00, all day free water and tea. Plenty of helpful staff around, very comfortable sunbeds, multiple restaurant options inside and outside the hotel.”
Marie
Switzerland“Fantastic breakfast buffet in a beautiful setting by the sea. Lovely pools. Great beachfront. Very nice, big room with own hot tub. Very helpful staff. Lovely snacks served in the afternoon at our Red Level. Mexican restaurant was good value for...”
AkbarSwitzerland“In first position, the staff ! They were so kind and looking after all our needs and requests. The rooms, the pools, the location, the restaurants and the food were fantastic (except for 1 of the restaurants). The access to the ocean and the...”- AndrewUnited Kingdom“Breakfast was brilliant with a good choice of food”
Hunter
United States of America“beautiful space. the massage therapy. the staff was incredibly helpful and friendly. the hot tub jacuzzi on the terrace is great since the beach water in the region is very cold.”
StephUnited Kingdom“Beautiful property, what you would expect of a resort this size, staff are very friendly. Nice to just switch off and relax by the pool”- CarolUnited Kingdom“Well, what can I say, a fantastic holiday from start to finish. The weather was amazing and the staff absolutely lovely. Nothing was too much trouble. Mohammed was a dream and couldn't do enough for you and Laura the manager was amazing. As were...”
- Is it safe to fly to Tenerife? What is this hotel doing to protect travelers with the recent outbreak of the coronovirus?We are pleased to inform you that currently our guests are enjoying the hotel facilities and Tenerife Island with regularity, since we have been inform by the local sanitary authorities that the case in Costa Adeje has been controlled. At the moment we are following their recomendations and working in complete normality to ensure our guests experience and safety.Answered on 4 March 2020
- What is the age limit? Are 17 year olds permitted to stayGood afternoon, Thank you for your kind interest in the Red Level at Gran Meliá Palacio de Isora. Concerning your query, the Red Level is our exclusive hotel boutique for adults from the age of 18.Answered on 13 January 2020
- How long is the transfer from TENERIFE south airport to the hotel please, do you offer a transfer and if so what is the cost please. Thank youGood Morning Please provide us your personal mail, and we will send you the information of the private transfer company Thank you Best RegardsAnswered on 17 September 2022
La Terrasse by Jorge Peñate
Food: Seafood, International
Open for: Dinner
Le Bistrot Provencal
Food: French
Open for: Lunch, Dinner
Nami Asian Bistro
Food: Chinese, Indian, Japanese, Thai
Open for: Dinner
Oasis Mediterranean
Food: Mediterranean, Spanish
Open for: Lunch, Dinner
L´Olio Trattoria & Pizza Bar
Food: Italian, Pizza
Open for: Dinner
Pangea Food Market
Food: International
Open for: Lunch, Dinner
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 6.5 ft)
- Outdoor furniture
- Beachfront
- Sun deck
- Balcony
- Terrace
- Garden
- Dining table
- Coffee machine
- Electric kettle
- Socket near the bed
- Sofa bed
- Clothes rack
- Aerobics
- Archery
- Live sports events (broadcast)
- Live music/Performance
- Happy hour
- Themed dinnersAdditional charge
- Bike toursAdditional charge
- Beach
- Tennis equipmentAdditional charge
- Snorkeling
- DivingAdditional charge
- CyclingOff-site
- Hiking
- CanoeingAdditional chargeOff-site
- WindsurfingAdditional chargeOff-site
- Ping-pong
- FishingAdditional chargeOff-site
- Tennis court
- Dining area
- Sofa
- Sitting area
- Desk
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Public transit ticketsAdditional charge
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Adults only
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Executive lounge access
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Laptop safe
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Open all year
- Open all year
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Turkish/Steam BathAdditional charge
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Russian
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Red Level at Gran Melia Palacio de Isora - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that all guests at this hotel must be 16 years old or older.
Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.
Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
All cots are subject to availability.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Red Level at Gran Melia Palacio de Isora - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Red Level at Gran Melia Palacio de Isora - Adults Only
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Red Level at Gran Melia Palacio de Isora - Adults Only has 6 restaurants:
- Oasis Mediterranean
- La Terrasse by Jorge Peñate
- L´Olio Trattoria & Pizza Bar
- Pangea Food Market
- Le Bistrot Provencal
- Nami Asian Bistro
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The prices at Red Level at Gran Melia Palacio de Isora - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Red Level at Gran Melia Palacio de Isora - Adults Only include:
- Villa
- Double
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Yes, there's a hot tub. You can find out more about this and the other facilities at Red Level at Gran Melia Palacio de Isora - Adults Only on this page.
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The nearest beach is 150 feet from Red Level at Gran Melia Palacio de Isora - Adults Only.
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Guests staying at Red Level at Gran Melia Palacio de Isora - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
- À la carte
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Red Level at Gran Melia Palacio de Isora - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.
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Red Level at Gran Melia Palacio de Isora - Adults Only offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Snorkeling
- Ping-pong
- Diving
- Tennis court
- Fishing
- Canoeing
- Windsurfing
- Beachfront
- Themed dinners
- Beauty services
- Personal trainer
- Tennis equipment
- Archery
- Facial treatments
- Locker rooms
- Waxing services
- Live music/Performance
- Makeup services
- Bike tours
- Hair treatments
- Beach
- Manicure
- Happy hour
- Pedicure
- Aerobics
- Haircut
- Live sports events (broadcast)
- Hair coloring
- Swimming pool
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
-
Red Level at Gran Melia Palacio de Isora - Adults Only is 650 feet from the center of Alcalá.
