Get the celebrity treatment with world-class service at Red Level at Gran Melia Palacio de Isora - Adults Only

This property is 1 minute walk from the beach. This adults-only oceanfront complex offers a personalized butler service in all rooms. The outdoor pool has Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views.

The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts.

Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub.

Liquid Garden Pool & Lounge serves healthy afternoon snacks and drinks, while the exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center.

There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away.

Please note that all guests at this hotel must be 18 years old or older.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Red Level at Gran Melia Palacio de Isora - Adults Only has been welcoming Booking.com guests since Apr 14, 2011
Hotel chain/brand: Gran Melia Hotels & Resorts

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Free private parking available at the hotel


Availability

When would you like to stay at Red Level at Gran Melia Palacio de Isora - Adults Only?

Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose Red Level at Gran Melia Palacio de Isora - Adults Only

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Alcala Beach

    Alcala Beach

    8.2 Very good beach
    1,550 feet from property
  • Mendez Beach

    Mendez Beach

    8.5 Very good beach
    1,950 feet from property
  • Baja Larga Beach

    Baja Larga Beach

    8.3 Very good beach
    2,450 feet from property
  • Playa de los Topos

    Playa de los Topos

    8.2 Very good beach
    3,150 feet from property
  • Punta Blanca Beach

    Punta Blanca Beach

    7.9 Good beach
    3,650 feet from property
  • Callao Chico Beach

    Callao Chico Beach

    7.8 Good beach
    5,200 feet from property
  • Barrera Beach

    Barrera Beach

    8.4 Very good beach
    1 miles from property
  • Rosalía Beach

    Rosalía Beach

    8.5 Very good beach
    1.4 miles from property
  • San Juan Beach

    San Juan Beach

    7.8 Good beach
    1.7 miles from property
  • La Arena Beach

    La Arena Beach

    8.2 Very good beach
    1.8 miles from property

Property questions and answers

Looking for more info? Send a question to the property to find out more.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Playa de la Arena
    1.8 miles
  • Los Gigantes
    2.9 miles
  • Abama Golf
    3.6 miles
  • Golf Costa Adeje
    8 miles
  • El Duque Castle
    9.6 miles
  • Plaza del Duque Shopping Center
    9.6 miles
  • Gran Sur Shopping Centre
    10.2 miles
  • La Pinta Beach
    10.4 miles
  • Colon Port
    10.5 miles
  • San Eugenio Shopping Center
    10.6 miles
Restaurants & cafes
  • Restaurant
    0 miles
  • Cafe/Bar
    0 miles
Top attractions
  • Aqualand
    10.7 miles
  • Siam Park
    11.2 miles
  • Golf Las Americas
    12 miles
  • Piramide de Arona Convention Centre
    12 miles
Natural Beauty
  • Mountain Mount Teide
    24.9 miles
  • Ocean/Sea Atlantico Ocean
    0 miles
Beaches in the Neighborhood
  • Alcala Beach
    1,550 feet
  • Mendez Beach
    1,950 feet
  • Baja Larga Beach
    2,450 feet
  • Playa de los Topos
    3,150 feet
  • Punta Blanca Beach
    3,650 feet
Closest Airports
  • Tenerife Sur Airport
    18.9 miles
  • La Gomera Airport
    26.3 miles
  • Tenerife Norte Airport
    35.4 miles
How to get to Red Level at Gran Melia Palacio de Isora - Adults Only from Tenerife Sur Airport
    Car
    Free parking is available.
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6 Restaurants On Site

    La Terrace

    Open for: Dinner

    Liquid Garden

    Food: Spanish

    Open for: Breakfast, Brunch, Cocktail hour

    Nami

    Food: Asian

    Open for: Dinner

    Oasis Pool Grill

    Food: Spanish

    Open for: Brunch, Lunch, Dinner, Cocktail hour

    Market Grill

    Open for: Brunch, Lunch, Dinner

    Pangea

    Food: International

    Open for: Breakfast, Lunch, Dinner

Amenities of Red Level at Gran Melia Palacio de Isora - Adults Only
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Activities
  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
  • Themed dinners Additional charge
  • Bike tours Additional charge
  • Beach
  • Tennis equipment Additional charge
  • Snorkeling
  • Diving Additional charge
  • Cycling Off-site
  • Hiking
  • Canoeing Off-site Additional charge
  • Windsurfing Off-site Additional charge
  • Ping-pong
  • Fishing Off-site Additional charge
  • Tennis court
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Public transit tickets Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Adults only
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – indoor Additional charge
  • Open all year
Pool 2 – outdoor Free!
  • Open all year
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian
Missing some information? Yes / No
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Red Level at Gran Melia Palacio de Isora - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

1:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Red Level at Gran Melia Palacio de Isora - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Red Level at Gran Melia Palacio de Isora - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Red Level at Gran Melia Palacio de Isora - Adults Only

  • The following parking options are available to guests staying at Red Level at Gran Melia Palacio de Isora - Adults Only (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking
    • Free parking

  • From the nearest airport, you can get to Red Level at Gran Melia Palacio de Isora - Adults Only by:

    • Car 35min

  • Room options at Red Level at Gran Melia Palacio de Isora - Adults Only include:

    • Villa
    • Double

  • Red Level at Gran Melia Palacio de Isora - Adults Only offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Windsurfing
    • Beachfront
    • Live music/Performance
    • Facial treatments
    • Themed dinners
    • Tennis equipment
    • Archery
    • Makeup services
    • Personal trainer
    • Beauty services
    • Beach
    • Hair treatments
    • Bike tours
    • Waxing services
    • Live sports events (broadcast)
    • Manicure
    • Locker rooms
    • Pedicure
    • Aerobics
    • Haircut
    • Happy hour
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Indoor pool (year-round)
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Red Level at Gran Melia Palacio de Isora - Adults Only has 6 restaurants:

    • Nami
    • La Terrace
    • Liquid Garden
    • Oasis Pool Grill
    • Market Grill
    • Pangea

  • The prices at Red Level at Gran Melia Palacio de Isora - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 150 feet from Red Level at Gran Melia Palacio de Isora - Adults Only.

  • Red Level at Gran Melia Palacio de Isora - Adults Only is 650 feet from the center of Alcalá.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Red Level at Gran Melia Palacio de Isora - Adults Only on this page.

  • Guests staying at Red Level at Gran Melia Palacio de Isora - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Check-in at Red Level at Gran Melia Palacio de Isora - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.