Airport shuttle
Travel Sustainable property

Hotel Regina

Alcala, 19, Madrid City Center, 28014 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.9/10! (score from 11410 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
11,408 reviews

This hotel is amazing. I arrived and was escorted to my room, which was upgraded to a king sized bed with lots of pillows, which made for a very good nights sleep. The staff was fantastic, very accomodating, and made my stay wonderful!!! I would highly recommend this hotel, 5 star service!

Yvette

Very friendly reception staff, and also a very nice staff member called Leo who is a true gem and helped us a lot. The room was comfortable and furnished with all necessary amenities

Niv Israel

Loved the location, staff, bar, breakfast buffet, and chocolate they left me because it was my birthday. I would definitely stay again.

Dawn United States of America

Wonderfully helpful staff. Delicious and bountiful breakfast with a lot of choices. Clean, sleek, modern room was very comfortable. We'll be back again. I highly recommend!

Patrick United States of America

super convenient location. staff are very friendly. breakfast buffet is top notch.

Hu United States of America

Friendly staff with excellent check-in. Hotel is smack in the middle of Spain and close to everything a tourist would want or need for a stay in Madrid. We had a room in the back on our first visit which although had no views, it was roomy and comfortable. When we returned a few weeks later, they upgraded us to a room in the front with a view. The front view room was a bit smaller but nice anyway. It’s a good mid sized hotel and breakfast was pretty crowded.

Herman United States of America

great location, friendly staff, excellent breakfast

Kathryn United States of America

Nice centrally located hotel smack in the middle of the entire country. Rooms are nicely appointed and staff is very welcoming. Our second stay here in a month and they offered us an upgrade to a room with a view. A bit noisier and smaller than the rooms in the back but still nice.

Herman United States of America

The location was great! The personnel provided very good service specially Carlos in reception.

Edith Puerto Rico

Excellent service by the staff. They go above and beyond to serve and make your stay very comfortable. Great location and right in the middle of everything and the area is not as crowded as other places.

Joyce United States of America
9.2
Wonderful
11,408 reviews
  • What guests loved the most:
  • “This hotel is amazing. I arrived and was escorted to my room, which was upgraded to a king sized bed with lots of pillows, which made for a very good nights sleep.”
    Yvette Yvette
  • “Very friendly reception staff, and also a very nice staff member called Leo who is a true gem and helped us a lot. The room was comfortable and furnished with all necessary amenities”
    Niv Niv Israel Israel
  • “Loved the location, staff, bar, breakfast buffet, and chocolate they left me because it was my birthday. I would definitely stay again.”
    Dawn Dawn United States of America United States of America
  • “Wonderfully helpful staff. Delicious and bountiful breakfast with a lot of choices. Clean, sleek, modern room was very comfortable. We'll be back again. I highly recommend!”
    Patrick Patrick United States of America United States of America
  • “super convenient location. staff are very friendly. breakfast buffet is top notch.”
    Hu Hu United States of America United States of America
  • “Friendly staff with excellent check-in. Hotel is smack in the middle of Spain and close to everything a tourist would want or need for a stay in Madrid.”
    Herman Herman United States of America United States of America
  • “great location, friendly staff, excellent breakfast”
    Kathryn Kathryn United States of America United States of America
  • “Nice centrally located hotel smack in the middle of the entire country. Rooms are nicely appointed and staff is very welcoming.”
    Herman Herman United States of America United States of America
  • “The location was great! The personnel provided very good service specially Carlos in reception.”
    Edith Edith Puerto Rico Puerto Rico
  • “Excellent service by the staff. They go above and beyond to serve and make your stay very comfortable.”
    Joyce Joyce United States of America United States of America

Categories:

  • Staff 9.6
  • Facilities 9.3
  • Cleanliness 9.5
  • Comfort 9.5
  • Value for money 9.2
  • Location 9.9
  • Free WiFi9.1
High score for Madrid
9.2
Wonderful
11,408 reviews
Categories:
Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
9.9
Free WiFi
9.1
High score for Madrid
Filters

You're eligible for a Genius discount at Hotel Regina! To save at this property, all you have to do is sign in.

The Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and 350 feet from Sevilla metro station. It offers a rich breakfast, and free Wi-Fi access.

The Regina has modern, elegant rooms with air conditioning and satellite and pay TV. There is also a spacious work desk and a private bathroom with free toiletries.

The Restaurant Castizo serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring different types of wines.

The Regina is ideally located for visiting Madrid’s most popular sights. The Prado and Thyssen museums are a short walk away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Hotel Regina has been welcoming Booking.com guests since Jun 29, 2006

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Most popular amenities
Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Room service
Bar

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.9

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Gluten-free

Saved to 37203 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
1 twin bed
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
2 twin beds
or
1 full bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
9.9
Free WiFi
9.1
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Yvette
    “This hotel is amazing. I arrived and was escorted to my room, which was upgraded to a king sized bed with lots of pillows, which made for a very good nights sleep. The staff was fantastic, very accomodating, and made my stay wonderful!!! I would...”
  • Niv
    IsraelIsrael
    “Very friendly reception staff, and also a very nice staff member called Leo who is a true gem and helped us a lot. The room was comfortable and furnished with all necessary amenities”
  • Dawn
    United States of AmericaUnited States of America
    “Loved the location, staff, bar, breakfast buffet, and chocolate they left me because it was my birthday. I would definitely stay again.”
  • Patrick
    United States of AmericaUnited States of America
    “Wonderfully helpful staff. Delicious and bountiful breakfast with a lot of choices. Clean, sleek, modern room was very comfortable. We'll be back again. I highly recommend!”
  • Hu
    United States of AmericaUnited States of America
    “super convenient location. staff are very friendly. breakfast buffet is top notch.”
  • Herman
    United States of AmericaUnited States of America
    “Friendly staff with excellent check-in. Hotel is smack in the middle of Spain and close to everything a tourist would want or need for a stay in Madrid. We had a room in the back on our first visit which although had no views, it was roomy and...”
  • Kathryn
    United States of AmericaUnited States of America
    “great location, friendly staff, excellent breakfast”
  • Herman
    United States of AmericaUnited States of America
    “Nice centrally located hotel smack in the middle of the entire country. Rooms are nicely appointed and staff is very welcoming. Our second stay here in a month and they offered us an upgrade to a room with a view. A bit noisier and smaller than...”
  • Edith
    Puerto RicoPuerto Rico
    “The location was great! The personnel provided very good service specially Carlos in reception.”
  • Joyce
    United States of AmericaUnited States of America
    “Excellent service by the staff. They go above and beyond to serve and make your stay very comfortable. Great location and right in the middle of everything and the area is not as crowded as other places.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi Your website says there is an airport shuttle - is this complimentary?
    Dear Sirs Be informed that the airport shuttle service is not complimentary It will cost for two persons, 35 € Regards Manuel
    Answered on 21 October 2019
  • Do you offer gluten free options for breakfast?
    Yes we offer it Regards Manuel
    Answered on 10 January 2021
  • Buenos dias, me gustaria saber si ustedes ofrecen la posibilidad de hacer checkin antes y checkout despues de las horas especificacas? Me podrian deja..
    Buenos días. Podemos ofrecerle un early check in o un late check out siempre y cuando tengamos disponibilidad. Ambos conllevan un coste adicional. Gra..
    Answered on 13 March 2021
  • Hi May i know what is the current restriction at your hotel area? I will be arriving at 9.45 pm on 5th January is there any food outlet open for meals..
    Good night We are in downwtown city Our restaurant Caramba will be open A taxi from the airport will cost you 30 € We do not have free shuttle servi..
    Answered on 30 December 2020
  • Are there safe boxes on every room?
    Dear Guest, For your information, there are security boxes inside all the rooms. Hoping yo welcome you soon, Hotel Regina.
    Answered on 27 September 2020
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Castizo
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Romantic
Amenities of Hotel Regina
Great facilities! Review score, 9.3
Most popular amenities
Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Room service
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Bar crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules

Hotel Regina takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
€ 90 per child, per night
3+ years
Extra bed upon request
€ 90 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Hotel Regina accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Regina

  • Guests staying at Hotel Regina can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Gluten-free

  • Hotel Regina has 1 restaurant:

    • Castizo

  • Check-in at Hotel Regina is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Regina may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Regina is 1,150 feet from the center of Madrid.

  • Hotel Regina offers the following activities/services (charges may apply):

    • Temporary art galleries
    • Themed dinners
    • Walking tours
    • Live music/Performance
    • Stand-up comedy
    • Tour or class about local culture
    • Bike tours
    • Bar crawls
    • Movie nights

  • Room options at Hotel Regina include:

    • Twin/Double
    • Single
    • Triple
    • Double