hello from las palmas it is not an adult hotel only , childrens are allowed , kind regards

already answered

yes our swimming pool is open every day also on christmas from 10am to 6 pm

Good afternoon, The Spa is open everyday from 11:00h until 18:00h. And now, because of the Covid situation, we have only available our Dead Sea Pool and the Circuit.

Good morning, This measure will be mandatory from November 14th. Guests who are not able to present a negative certificate won’t be able to enter our establishment. best regards,

Thank you for your interest in our hotel. The best way to get from the airport to the hotel is by taxi. It takes aproximately 30 minutes and costs 35€. If you wish to book a privat one, please contact reception. You can also take public bus nº60.

Good morning thank you ketting in touch with us, half board means that you have breackfast and dinner in our buffet restaurant . kind regars , alfonso

yes our spa is open every day from 10 am to 6 pm

Thank you for your reservation we have not airport transfer , but we can arrange a transfer by taxi from the airport ( 35 euros ) You can also get the public bus nr 60 from the airport to parque santa catalina ( 5 walking min from the hotel )

Good evening, All the rooms have balcony. Depends on the type of room that you have reserved. If it is a Standar Room, the balcony is facing to the city. If it is a Sea Views Rooom, the balcony is facing to the sea. Best Regards

Good afternoon. no , there isnt but you can rent one for 5 euros in reception. kind regards.

Good morning! Thank you for contacting us. A taxi from LPA Airport to the hotel would cost approximately 35€ and takes 30 minutes. The other option is public bus nº 60 to Santa Catalina Park, which is 5 minutes walking from the hotel. Best regards

Good morning: In the area near the hotel there is a wide variety of restaurants. At the time of check in you can comment on it with reception Best regards

The precautions we take at the establisment are always following the current COVID restrictions.

yes if you coming from out of the canary islands you need a covid test for all of you

We have kettles under request and there is a minibar in each room.

No , but you can ask in reception for it

You have a bus and a taxi station at your arrival, so you won´t have any problem to get to the hotel.

Good evening we dont have all inclusive , just half board. kind regard.

Good evening, The transfer has a cost of 35€ - 50€ from the airport to our Hotel, depending on the number of persons. And that takes aprox. 30 minutes.