Mandarin Oriental, Ritz Madrid
Plaza de la Lealtad, 5, Retiro, 28014 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.7/10! (score from 158 reviews)
Real guests • Real stays • Real opinions
incredible hotel with the best staff that really make the stay special.
United States of AmericaThe spa the gym the pool the gardens the restaurants everything is fantastic!
MexicoEverything, from the minute we stepped out of our taxi, was perfect. The staff make this hotel an especially welcoming place to return to after exploring the wonderful surrounding area. We also had the best view from our room. Highly recommended!
United Arab EmiratesAmazing service, very convenient location and beautiful & spacious rooms!
Italygreat attention to detail. highly trained staff. great wines and food.
Australiaeverything was perfect! this hotel is fantastic, the staff is amazing ( reception and restaurant as well) we were amazed.
BrazilVery attentive & friendly staff. High end interior in good taste. Breakfast, high tea or casual meals taken in the lagre glass roofed courtyard really gives you a sense of grandeur, without being stuffy. Perfect balance of elegant hospitality. Location is also perfect. Update
Germanyeveryone was so accomodating and so service minded
SingaporeStaff were very friendly and professional Hotel was so luxury and clean Spa was luxury and great service
Kuwaitexcellent service, lovely room, perfect location for our purpose
Italy
- What guests loved the most:
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Amy
United States of America
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Villarreal
Mexico
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Sofia
United Arab Emirates
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Era
Italy
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Fidel
Australia
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Bruno
Brazil
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Patricia
Germany
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Else
Singapore
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Talal
Kuwait
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Anne
Italy
Categories:
Get the celebrity treatment with world-class service at Mandarin Oriental, Ritz Madrid
Opulent and exclusive Mandarin Oriental, Ritz Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Center, free parking and in suite reservations free Wi-Fi and one-way airport transportation are also included.
The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.
Mandarin Oriental, Ritz Madrid has a wellness center with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness center that offers dedicated treatments.
Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.
The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 650 feet from the hotel while the Reina Sofia museum is 10 minutes walk away.
This is our guests' favorite part of Madrid, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
Amy
United States of America“incredible hotel with the best staff that really make the stay special.”- Villarreal
Mexico“The spa the gym the pool the gardens the restaurants everything is fantastic!” 
Sofia
United Arab Emirates“Everything, from the minute we stepped out of our taxi, was perfect. The staff make this hotel an especially welcoming place to return to after exploring the wonderful surrounding area. We also had the best view from our room. Highly recommended!”
Era
Italy“Amazing service, very convenient location and beautiful & spacious rooms!”- Fidel
Australia“great attention to detail. highly trained staff. great wines and food.” - Bruno
Brazil“everything was perfect! this hotel is fantastic, the staff is amazing ( reception and restaurant as well) we were amazed.” - Patricia
Germany“Very attentive & friendly staff. High end interior in good taste. Breakfast, high tea or casual meals taken in the lagre glass roofed courtyard really gives you a sense of grandeur, without being stuffy. Perfect balance of elegant hospitality....” - Else
Singapore“everyone was so accomodating and so service minded” 
Talal
Kuwait“Staff were very friendly and professional Hotel was so luxury and clean Spa was luxury and great service”- AnneItaly“excellent service, lovely room, perfect location for our purpose”
- Hello I want to know whether we can have breakfast buffet or afternoon tea at your hotel without being a stayer at the hotelGood morning, We are pleased to inform you that you can have a la carte breakfast at the hotel and for this service we do not make reservations. The ..Answered on 8 November 2021
- The swimming pool allows for toddlers 3 years old ? Is it working on winter ?Dear Sirs, warm regards form Mandarin Oriental Ritz, Madrid. With reference to your request we are pleased to inform you that It is forbidden the entr..Answered on 27 October 2021
- How much cost for breakfast per guestThank you for your interest in Mandarin Oriental Ritz, Madrid. We are pleased to inform you that our Continental Breakfast is offered at €32 per perso..Answered on 7 July 2022
- Do you have connecting room? Our family have 4 adult members.Dear Guest, We are pleased to confirm you we do have connecting rooms (deluxe + deluxe, deluxe + mandarin, superior + palm court suite, mandarin room ..Answered on 10 December 2022
- Hello! An earlier check in is possible?I am pleased to inform you that all early check ins are subject to availability upon arrival. However, once you have processed your reservation, we ca..Answered on 7 January 2023
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed on request. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Mandarin Oriental, Ritz Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Mandarin Oriental, Ritz Madrid of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Mandarin Oriental, Ritz Madrid
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Guests staying at Mandarin Oriental, Ritz Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- American
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Mandarin Oriental, Ritz Madrid offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Swimming pool
- Steam room
- Fitness
- Spa lounge/Relaxation area
- Bicycle rental
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Mandarin Oriental, Ritz Madrid is 3,100 feet from the center of Madrid.
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Yes, Mandarin Oriental, Ritz Madrid is popular with guests booking family stays.
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The prices at Mandarin Oriental, Ritz Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Mandarin Oriental, Ritz Madrid include:
- Double
- Suite
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Check-in at Mandarin Oriental, Ritz Madrid is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
