Get the celebrity treatment with world-class service at Mandarin Oriental, Ritz Madrid

Opulent and exclusive Mandarin Oriental, Ritz Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Center, free parking and in suite reservations free Wi-Fi and one-way airport transportation are also included.

The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.

Mandarin Oriental, Ritz Madrid has a wellness center with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness center that offers dedicated treatments.

Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.

The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 650 feet from the hotel while the Reina Sofia museum is 10 minutes walk away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Mandarin Oriental, Ritz Madrid has been welcoming guests since Feb 10, 2010
Hotel chain/brand: Mandarin Oriental

Property Highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info


Free parking available at the hotel


Select dates to see this property's availability and prices

Room Type
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello I want to know whether we can have breakfast buffet or afternoon tea at your hotel without being a stayer at the hotel
    Good morning, We are pleased to inform you that you can have a la carte breakfast at the hotel and for this service we do not make reservations. The ..
    Answered on 8 November 2021
  • The swimming pool allows for toddlers 3 years old ? Is it working on winter ?
    Dear Sirs, warm regards form Mandarin Oriental Ritz, Madrid. With reference to your request we are pleased to inform you that It is forbidden the entr..
    Answered on 27 October 2021
  • do you have a twin bed in this type
    Good afternoon , Yes we have twin beds in this category. Kind regards Yulia Prokop Reservation agent
    Answered on 2 February 2023
  • How much cost for breakfast per guest
    Thank you for your interest in Mandarin Oriental Ritz, Madrid. We are pleased to inform you that our Continental Breakfast is offered at €32 per perso..
    Answered on 7 July 2022
  • Do you have connecting room? Our family have 4 adult members.
    Dear Guest, We are pleased to confirm you we do have connecting rooms (deluxe + deluxe, deluxe + mandarin, superior + palm court suite, mandarin room ..
    Answered on 10 December 2022
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Hotel area info *
Amenities of Mandarin Oriental, Ritz Madrid
  • Private Bathroom
  • Terrace
  • Garden
Pets are allowed on request. No extra charges.
  • Bicycle rental
    Additional charge
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
WiFi is available in all areas and costs € 5 per 24 hours.
Free public parking is available on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Massage
    Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Mandarin Oriental, Ritz Madrid takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Crib upon request
3 - 11 years
Extra bed upon request
12+ years
Extra bed upon request
€ 132 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Free! Pets are allowed on request. No extra charges.


When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Diners Club American Express Mandarin Oriental, Ritz Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Cribs are available on request. Please contact the property for further information.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Mandarin Oriental, Ritz Madrid of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mandarin Oriental, Ritz Madrid

  • Guests staying at Mandarin Oriental, Ritz Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • American

  • Yes, Mandarin Oriental, Ritz Madrid is popular with guests booking family stays.

  • Room options at Mandarin Oriental, Ritz Madrid include:

    • Double
    • Suite

  • Mandarin Oriental, Ritz Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Swimming pool
    • Steam room
    • Fitness
    • Spa lounge/Relaxation area
    • Bicycle rental

  • Mandarin Oriental, Ritz Madrid is 3,100 feet from the center of Madrid.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Mandarin Oriental, Ritz Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Mandarin Oriental, Ritz Madrid is from 3:00 PM, and check-out is until 12:00 PM.