• Garden
  • Pet friendly
  • Indoor swimming pool
  • WiFi in all areas
  • Free parking
  • Bathtub
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Mandarin Oriental, Ritz Madrid

Opulent and exclusive Mandarin Oriental, Ritz Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Center, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Palm Court Suite bookings is also included.. The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental, Ritz Madrid has a wellness center with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness center that offers dedicated treatments. Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars. The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 656 feet from the hotel while the Reina Sofia museum is 10 minutes walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.5
Location
9.7
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Leena
    United KingdomUnited Kingdom
    The beautiful interiors, location, impeccable service
  • Amy
    United States of AmericaUnited States of America
    incredible hotel with the best staff that really make the stay special.
  • Villarreal
    MexicoMexico
    The spa the gym the pool the gardens the restaurants everything is fantastic!

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Mandarin Oriental, Ritz Madrid
Great facilities! Review score, 9.6

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • WiFi in all areas
  • Family rooms
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Bar
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs € 5 per 24 hours.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Massage
    Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Mandarin Oriental, Ritz Madrid takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 132 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Diners Club American Express Cash Mandarin Oriental, Ritz Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Cribs are available on request. Please contact the property for further information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Ritz Madrid of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Mandarin Oriental, Ritz Madrid

  • Mandarin Oriental, Ritz Madrid has 1 restaurant:

    • Restaurant #1

  • Mandarin Oriental, Ritz Madrid is 3,100 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mandarin Oriental, Ritz Madrid is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mandarin Oriental, Ritz Madrid include:

    • Double
    • Suite
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Mandarin Oriental, Ritz Madrid is popular with guests booking family stays.

  • The prices at Mandarin Oriental, Ritz Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mandarin Oriental, Ritz Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Swimming pool
    • Steam room
    • Fitness
    • Spa lounge/Relaxation area
    • Bicycle rental