Hotel
 Hotel RIU Garoé

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Calle Doctor Celestino Gonzàlez Padrón 3, 38400 Puerto de la Cruz, Spain – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
9.1
Wonderful
554 reviews

Perfect location, 20 minute walk downhill to a big boulevard with shops, restaurants and the sea. There's a beach there and a huge salt water pool called lago Martianez. They also offer free transport to the city.

Cerise Netherlands

Fabulous hotel!! Extremely clean and all the staff were very helpful and polite. Will definitely book and stay again.

Elizabeth Spain

The staff is so kind, they really go the extra mile to make your stay as comfortable as possible. The breakfast/dinner buffet is amazing, lots of different dishes to try. Swimming pool was amazing, the pool boy made sure everything was super clean and COVID-19 proof, handrails were cleaned with alcohol regularly. I also stayed in other hotel in Puerto, but the Hotel RIU Goeroe is fantastic compared to other ones!

Jeanine United States of America

I liked the location, close to Puerto de la Cruz but isolated from noise, with plenty of parking space. Staff was very kind and food was excellent.

Francisco Spain

All the staff were amazing. Pool cushions etc comfortable. Good evening food

Emily United Kingdom

Staff is extremely friendly and very helpfull. Comfortable beds, big rooms with nice terraces. Nice comfy bar with nice music in the evening, lovely staff and good prices. Good food selection in the buffet for breakfast and dinner. Able to order a bottle of wine during dinner and if not finished it will be kept for the next day. Free shuttle bus into town. Comfortable sun loungers with nice cushions around pool.

Helma Spain

Everything was perfect, especially the room, the bar, the sport facilities, breakfast.

Gheorghe Romania

It was so beautiful and peaceful! it’s a very good place to relax! The staff is lovely ! I felt home! For those who are looking for parties I wouldn’t suggest Ténériffe nord. I recommend the place and I will come back with my boyfriend! 🥰

Verka Belgium

Complementary fruits and wine immediately after arrival. Enjoyed the facilities: swimming pools, squash, tennis and pingpong. Great breakfast and dinner, great variety and quality.

Andrei Romania

Beautiful and spacious rooms, amazing staff, nice breakfast and dinner buffet, and overall a fantastic hotel. I also recommend the spa.

Amandine Germany
9.1
Wonderful
554 reviews
  • What guests loved the most:
  • “Perfect location, 20 minute walk downhill to a big boulevard with shops, restaurants and the sea. There's a beach there and a huge salt water pool called lago Martianez.”
    Cerise Cerise Netherlands Netherlands
  • “Fabulous hotel!! Extremely clean and all the staff were very helpful and polite. Will definitely book and stay again.”
    Elizabeth Elizabeth Spain Spain
  • “The staff is so kind, they really go the extra mile to make your stay as comfortable as possible. The breakfast/dinner buffet is amazing, lots of different dishes to try.”
    Jeanine Jeanine United States of America United States of America
  • “I liked the location, close to Puerto de la Cruz but isolated from noise, with plenty of parking space. Staff was very kind and food was excellent.”
    Francisco Francisco Spain Spain
  • “All the staff were amazing. Pool cushions etc comfortable. Good evening food”
    Emily Emily United Kingdom United Kingdom
  • “Staff is extremely friendly and very helpfull. Comfortable beds, big rooms with nice terraces. Nice comfy bar with nice music in the evening, lovely staff and good prices.”
    Helma Helma Spain Spain
  • “Everything was perfect, especially the room, the bar, the sport facilities, breakfast.”
    Gheorghe Gheorghe Romania Romania
  • “It was so beautiful and peaceful! it’s a very good place to relax! The staff is lovely ! I felt home! For those who are looking for parties I wouldn’t suggest Ténériffe nord.”
    Verka Verka Belgium Belgium
  • “Complementary fruits and wine immediately after arrival. Enjoyed the facilities: swimming pools, squash, tennis and pingpong. Great breakfast and dinner, great variety and quality.”
    Andrei Andrei Romania Romania
  • “Beautiful and spacious rooms, amazing staff, nice breakfast and dinner buffet, and overall a fantastic hotel. I also recommend the spa.”
    Amandine Amandine Germany Germany

Categories:

  • Staff9.6
  • Facilities9.3
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money9.2
  • Location8.6
  • Free WiFi7.0
High score for Puerto de la Cruz

You're eligible for a Genius discount at Hotel RIU Garoé! To save at this property, all you have to do is sign in.

This property is a 12-minute walk from the beach. Hotel RIU Garoé features a restaurant, bar, a shared lounge and garden in Puerto de la Cruz. Featuring a concierge service, this property also provides guests with a playground. The hotel has an outdoor swimming pool, fitness center, evening entertainment and a 24-hour front desk.

Free WiFi is accessible to all guests, while some rooms have a balcony.

Guests at the hotel can enjoy a continental or a buffet breakfast.

Hotel RIU Garoé has a terrace. You can play ping pong, darts and squash at the accommodation, and the area is popular for cycling.

Popular points of interest near Hotel RIU Garoé include Playa Martianez, El Bollullo Beach and San Telmo Beach. The nearest airport is Tenerife Norte, 12 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Hotel RIU Garoé has been welcoming Booking.com guests since Aug 3, 2021

Distance in property description is calculated using © OpenStreetMap

Show me more

Most popular amenities

2 swimming pools
Free WiFi
Spa
Airport shuttle
Restaurant
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Saved to 3457 lists

Availability

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

4 reasons to choose Hotel RIU Garoé

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playa Martianez

    Playa Martianez

    7.6 Good beach
    3,450 feet from property
  • El Bollullo Beach

    El Bollullo Beach

    8.1 Very good beach
    3,750 feet from property
  • San Telmo Beach

    San Telmo Beach

    7.6 Good beach
    5,050 feet from property
  • Playa del Muelle

    Playa del Muelle

    7.4 Good beach
    1.2 miles from property
  • Playa Jardin

    Playa Jardin

    8.2 Very good beach
    1.6 miles from property

  • Playa El Ancon

    7.9 Good beach
    1.7 miles from property

Guest reviews

9.1
Wonderful · 554 reviews
Read all reviews
Categories:
  • Staff9.6
  • Facilities9.3
  • Cleanliness 9.7
  • Comfort 9.6
  • Value for money9.2
  • Location8.6
  • Free WiFi7.0
High score for Puerto de la Cruz

Select topics to read reviews:

See what guests loved the most:

  • Cerise
    NetherlandsNetherlands
    “Perfect location, 20 minute walk downhill to a big boulevard with shops, restaurants and the sea. There's a beach there and a huge salt water pool called lago Martianez. They also offer free transport to the city.”
  • Elizabeth
    SpainSpain
    “Fabulous hotel!! Extremely clean and all the staff were very helpful and polite. Will definitely book and stay again.”
  • Jeanine
    United States of AmericaUnited States of America
    “The staff is so kind, they really go the extra mile to make your stay as comfortable as possible. The breakfast/dinner buffet is amazing, lots of different dishes to try. Swimming pool was amazing, the pool boy made sure everything was super clean...”
  • Francisco
    SpainSpain
    “I liked the location, close to Puerto de la Cruz but isolated from noise, with plenty of parking space. Staff was very kind and food was excellent.”
  • Emily
    United KingdomUnited Kingdom
    “All the staff were amazing. Pool cushions etc comfortable. Good evening food”
  • Helma
    SpainSpain
    “Staff is extremely friendly and very helpfull. Comfortable beds, big rooms with nice terraces. Nice comfy bar with nice music in the evening, lovely staff and good prices. Good food selection in the buffet for breakfast and dinner. Able to order a...”
  • Gheorghe
    RomaniaRomania
    “Everything was perfect, especially the room, the bar, the sport facilities, breakfast.”
  • Verka
    BelgiumBelgium
    “It was so beautiful and peaceful! it’s a very good place to relax! The staff is lovely ! I felt home! For those who are looking for parties I wouldn’t suggest Ténériffe nord. I recommend the place and I will come back with my boyfriend! 🥰”
  • Andrei
    RomaniaRomania
    “Complementary fruits and wine immediately after arrival. Enjoyed the facilities: swimming pools, squash, tennis and pingpong. Great breakfast and dinner, great variety and quality.”
  • Amandine
    GermanyGermany
    “Beautiful and spacious rooms, amazing staff, nice breakfast and dinner buffet, and overall a fantastic hotel. I also recommend the spa.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • I am travelling from England, I am fully vaccinated. Will I need to do a test when arriving at the hotel and if so how much would this be?
    Dear guest, if you are fully vaccinated, you just need to show us, or any authority at the airport, your Covid-19 certificate demostrating you are now completely vaccinated. Best regards, Luis Hernández Hotel Manager
    Asked about: Double Room with Balcony • Answered on August 17, 2021
  • how much is the South Airport shuttle you offer? we arrive saturday 6th at 17:00
    Dear Sirs, We would like to inform you that our shuttle bus from the South Airport costs 70€ one way journey. Thank you!
    Answered on November 5, 2021
  • Hello , I would like to know how to get to your hotel from South Airport?
    Good morning, if you are driving a rental car, just drive to Santa Cruz. Airport is next to the motorway. When you are aproaching the capital, the north-motorway connection by "Añaza" area. Drive to La Laguna, and take the exit to Puerto de la Cruz.
    Answered on October 13, 2021
  • is the indoor pool and sauna available to use .. .or do you need to pay extra to use this facility ?
    Good morning, Yes, the wellness is open and available to use by our guests reserving in advance and at a good price.
    Asked about: Double Room with Balcony • Answered on November 16, 2021
  • Hola El sauna y jacuzzi estan abiertos para su uso?
    Buenos días! Gracias por contactar con nosotros, lamentablemente el servicio de Spa ( jacuzzi,saunas..) por protocolo COVID a fecha de hoy 07/08/21 permanece cerrado, no tenemos aún fecha estimada de apertura. saludos y gracias ! hotel riu garoé
    Answered on August 7, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Botanical Gardens
    0.2 miles
  • Martianez Shopping Centre
    0.7 miles
  • Lake Martianez
    0.9 miles
  • Puerto de la Cruz Casino
    0.9 miles
  • Taoro Park
    1 miles
  • Church of Nuestra Señora de la Peña de Francia
    1 miles
  • Puerto de la Cruz Town Hall
    1.1 miles
  • Plaza Charco
    1.2 miles
  • Puerto de la Cruz Bus Station
    1.3 miles
  • La Villa Shopping Centre
    1.5 miles
Top attractions
  • Montaña de los Frailes Park
    2.3 miles
Natural Beauty
  • Ocean/Sea Atlantic Ocean
    0.6 miles
  • Mountain Teide
    28 miles
Beaches in the Neighborhood
  • Playa Martianez
    3,450 feet
  • El Bollullo Beach
    3,750 feet
  • San Telmo Beach
    5,050 feet
  • Playa del Muelle
    1.2 miles
  • Playa Jardin
    1.6 miles
Closest Airports
  • Tenerife Norte Airport
    12.4 miles
  • Tenerife Sur Airport
    25.4 miles
  • La Gomera Airport
    49.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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2 Restaurants On Site

    EL RINCÓN

    Open for: Breakfast, Dinner

    Menu: Buffet

    POOL SNACK RESTAURANT

    Food: Italian, Spanish, Local, European

    Open for: Lunch

    Menu: À la carte

Amenities of Hotel RIU Garoé

Most popular amenities

2 swimming pools
Free WiFi
Spa
Airport shuttle
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour Additional charge
  • Themed dinners
  • Bike tours
  • Tennis equipment
  • Evening entertainment
  • Mini golf
  • Racquetball
  • Cycling
  • Hiking Off-site Additional charge
  • Darts
  • Ping-pong
  • Pool table Additional charge
  • Playground
  • Game room
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe Additional charge
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Heated pool
Pool 2 – outdoor (kids) Free!
  • Open all year
  • Opening times
  • Suitable for kids
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel RIU Garoé takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 12 years
Extra bed by request
€ 35 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Red 6000 Diners Club American Express Hotel RIU Garoé accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

"Mandatory gentleman's outfit with ankle-length pants for dinner.".

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Sauna is closed from Wed, Aug 04, 2021 until Tue, Aug 31, 2021

Sauna is closed from Wed, Sept 01, 2021 until Sun, Sept 12, 2021

Spa/wellness center is closed from Wed, Aug 04, 2021 until Tue, Aug 31, 2021

Spa/wellness center is closed from Wed, Sept 01, 2021 until Sun, Sept 12, 2021

Hot tub/jacuzzi is closed from Wed, Aug 04, 2021 until Tue, Aug 31, 2021

Hot tub/jacuzzi is closed from Wed, Sept 01, 2021 until Sun, Sept 12, 2021

FAQs about Hotel RIU Garoé

  • The prices at Hotel RIU Garoé may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Hotel RIU Garoé by:

    • Taxi 30min

  • Guests staying at Hotel RIU Garoé can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Check-in at Hotel RIU Garoé is from 2:00 PM, and check-out is until 11:00 AM.

  • Hotel RIU Garoé offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Ping-pong
    • Tennis court
    • Mini golf
    • Darts
    • Golf course (within 2 miles)
    • Racquetball
    • Solarium
    • Evening entertainment
    • Beauty services
    • Happy hour
    • Tennis equipment
    • Locker rooms
    • Facial treatments
    • Live music/Performance
    • Waxing services
    • Bike tours
    • Makeup services
    • Live sports events (broadcast)
    • Hair treatments
    • Themed dinners
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel RIU Garoé on this page.

  • The nearest beach is 0.6 miles from Hotel RIU Garoé.

  • Hotel RIU Garoé is 1.3 miles from the center of Puerto de la Cruz.

  • Hotel RIU Garoé has 2 restaurants:

    • POOL SNACK RESTAURANT
    • EL RINCÓN

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hotel RIU Garoé include:

    • Double
    • Twin