“The location was fantastic! Walking distance to every major tourist attraction in Madrid, and lots of shops and restaurants nearby. The staff was very friendly and accommodated our request to extend the stay when our flight got cancelled. The room itself was nice and contained everything one would need, including plenty of outlets and storage space. The bathroom was especially nice.” Read more

“Rooms are very comfortable and well appointed. Staff are very helpful and friendly. Breakfast was superb.”

“Room was excellent and the bed was super comfortable. The location is amazing. ”

“Location is great, in the vibrant city center but also quiet in the room, I couldn’t here the noise from the street. The staff was amazing, always happy to help with a smile. Wifi worked really well (I watched Netflix without any problems). Would definitely stay there during my next visit to Madrid.” Read more

“The staff, especially Jose, was super nice and helpful. The even let us keep our bikes in their storage area so it would not get stolen. The only issue I had was with the internet, which would disconnect every hour. But I think I was unlucky perhaps. We loved our stay and would definitely recommend this neighbourhood. It is in the heart of the old center with tons to do but on a quaint quite street. ” Read more

“Very great location. Close to everything. The room was very nice and comfortable as well.”

“Love, love, love everything about Room Mate Alba. Staff went above and beyond and incredibly friendly and loved hanging out and chatting with them. Biggest shout out to Sergio, Marcos and Pablo, they made my stay and are the best. My room was amazing. Definitely recommend booking a superior room with a balcony- definitely worth the upgrade. Room was a good size and the shower!!! The tile work is beautiful and the shower is a huge! Cannot wait to come back to Madrid and will only stay here. Location can’t be beat, away from the crowds and touristy area of Puerta del Sol but only a seven minute walk away and very close to Plaza Mayor, Gran Via and all the museums too. Love the Las Letras neighborhood- go to Felix Coffee for excellent coffee and the deli/ wine bar across the street from the hotel is excellent. Lots of cute boutique shops and plazas in the neighborhood too. Hotel is a great value, this is a hidden gem and cannot wait to come back.” Read more

“Excellent location! The room was small but beautifully decorated with lovely finishes. The bed and bedding was comfortable. The bathroom had a large, rain shower head and was well lit. I don’t recall the brand but the toiletries were quite nice. The blow dryer in the room was great! I normally travel with my T3 Featherweight blowdryer and, as far as styling goes, this one was comparable. Finally, the breakfast was delicious; plenty of options. There was plenty of salamis, cheeses, fruit, pastries, a few veggie options. A favorite was the Spanish omelette, similar to a quiche. The coffee was very good as well. Staff was friendly and courteous!” Read more

“Great decoration, warm atmosphere, beautiful rooms, very friendly staff”

“All the staff were professional and very friendly.”