The staff were so friendly and helpful with everything, the dinner buffet was lovely too! Any questions were answered by the staff in detail, could not fault them, 10/10 for customer service! Our Room was kept tidy and stocked with essentials throughout our stay by the lovely cleaners. The whole journey was smooth and stress free from check-in to check-out which is exactly what you need on holiday!

Hannah United Kingdom

Staff are excellent, so polite and helpful, not just to the point of doing their job but that little bit extra above. Adults only was a big plus for me Location was good, just up the road from Winners and a few other popular bars and restaurants.

Kevpc United Kingdom

The staff are excellent, customer service is spot on! The receptionist Angel was so helpful, Rosie in the restaurant and all the staff are friendly and efficient. The young man in the bar was so hard working and polite. Everyone who works there is a credit to the place.

Julie United Kingdom

Cleanliness, room size and comfort, bathroom, food (good and revolving selection, live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness. We had all inclusive 'gold' package which got us a lot of things at the bar and in the restaurant. Information about services and included drinks can be found here: https://fotos.hotelesrh.com/34.pdf https://fotos.hotelesrh.com/31.pdf https://fotos.hotelesrh.com/35.pdf

Stefan Germany

Great, very helpfull staff. Wide variety and good quality off food, both breakfasts and diners. Located just a few minutes from beach and Benidorm Old Town.

Tomasz Poland

Breakfast and dinner were very good.The hotel is located very close to everything.The room was comfortable and clean.We missed the tea and coffee making facilities,I love a cuppa in the afternoon.There was also no notepaper in the room.

Gerard Spain

I booked "full board" and whilst we paid at the bar for a cocktail we were not charged for wine or cola at the dining table with our evening meal and I noticed that there was cava if you wanted it at breakfast, however, at lunch we were charged €7.70 for wine/cola on the way out of the restaurant, when I queried this the restaurant manager became quite indignant and escorted us to the reception where we were told, yes, we have to pay! It wasn't about the money, I explained, but I was cross that it wasn't clear that there would be a charge when there wasn't in the evening. The woman on reception was not at all apologetic about the confusion and that we were upset, I had only had wine with my lunch as it seemed it was complimentary! We paid the bill anyway but left the hotel feeling upset and cheated. This was a sad end to an otherwise lovely stay in the hotel. Beware hidden drinks costs at the table on full board!

Susan United Kingdom

I have stayed here many times for good reason. The staff are so genuinely friendly. The location is perfect - a short walk to the beach & Old Town plus if you have a car it's easy to get onto the motorway.

Keith United Kingdom

Good location, 5 minutes from the beach, 2 minutes to the shops, the breakfast was the best we have ever had, everything was freshly bakes on site and cooked as you waited, the choice was incredible and the staff were very friendly and attentive.

David Spain

The breakfast was super good and the room was clean. The personal was helpful in any moment. We enjoyed a lot

Iliada Germany