Hotel Hotel Servigroup Diplomatic

Gerona, 9-11, 03503 Benidorm, Spain – Excellent location – show map

Excellent location – rated 9.2/10! (score from 372 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
372 reviews

Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.

Martin United Kingdom

The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good

Ian United Kingdom

have been there before and fined it just right for old or new town,

Peter Spain

The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel

Kathryn Spain

Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table service

Christine United Kingdom

Made most welcome by all staff .A superb hotel and accommodation first class..A great atmosphere to enjoy the Christmas holiday.

William Spain

Everything was good , lovely lounge area and bar . Outside pool terrace was also very nice ,plenty of space and multiple pools

Lynn United Kingdom

Although the food was of a very good standard the choice at dinner was predominently fish, an extra meat dish is required. Breakfast was very good and the restaurant was very clean and service excellent.

Barry United Kingdom

Hood Staff great food great location cleanliness. Will return

Jonmadrid Spain

The hotel is very clean and the staff are all pleasant and helpful. The food was buffet style and the wearing of masks was compulsory everywhere except when seated. The Diplomatic is our hotel of choice evey time we stay in benidorm. It is situated in between the old and new town with plenty of shops to browse in.

Derek Spain
8.5
Very Good
372 reviews
  • What guests loved the most:
  • “Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.”
    Martin Martin United Kingdom United Kingdom
  • “The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good”
    Ian Ian United Kingdom United Kingdom
  • “have been there before and fined it just right for old or new town,”
    Peter Peter Spain Spain
  • “The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel”
    Kathryn Kathryn Spain Spain
  • “Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table...”
    Christine Christine United Kingdom United Kingdom
  • “Made most welcome by all staff .A superb hotel and accommodation first class..A great atmosphere to enjoy the Christmas holiday.”
    William William Spain Spain
  • “Everything was good , lovely lounge area and bar . Outside pool terrace was also very nice ,plenty of space and multiple pools”
    Lynn Lynn United Kingdom United Kingdom
  • “Although the food was of a very good standard the choice at dinner was predominently fish, an extra meat dish is required.”
    Barry Barry United Kingdom United Kingdom
  • “Hood Staff great food great location cleanliness. Will return”
    Jonmadrid Jonmadrid Spain Spain
  • “The hotel is very clean and the staff are all pleasant and helpful. The food was buffet style and the wearing of masks was compulsory everywhere except when seated.”
    Derek Derek Spain Spain

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness9.1
  • Comfort8.8
  • Value for money8.4
  • Location9.2
  • Free WiFi7.8

This property is a 4-minute walk from the beach. Hotel Servigroup Diplomatic is located just 700 feet from Levante Beach in Benidorm, close to Plaza Triangular. It has 4 swimming pools, a wellness center and rooms with free Wi-Fi access and balconies.

The Diplomatic offers simple, bright décor. Its air-conditioned rooms have flat-screen TVs and mini-bars. Air conditioning is available during the summer months.

The Diplomatic provides its own entertainment program on summer evenings with live music.There is a large lounge-bar and a terrace, as well as a poolside bar open during the summer.

Entry to the hotel’s wellness center comes at extra cost. Facilities include a sauna, steam baths and a hot tub. It also offers a range of treatments, including massages.

The on-site restaurant serves buffet-style cuisine and also offers show cooking. Celiac menus are available on request.

Terra Mítica Theme Park is 1.9 mi from the Diplomatic, while the Real de Faula Golf Club is 1.2 mi away. Benidorm is a 40-minute drive from Alicante.

This is our guests' favorite part of Benidorm, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Hotel Servigroup Diplomatic has been welcoming Booking.com guests since Oct 22, 2009
 Hotel chain/brand: Hoteles Servi Group

Show me more

Most popular amenities

3 swimming pools
Parking
Free WiFi
Spa
Bar

Property Highlights

Located in the best-rated area in Benidorm, this hotel has an excellent location score of 9.2

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1615 lists

Availability

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 1
Single Room
  • 1 twin bed
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Max adults: 2
Twin Room
  • 2 twin beds
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Max adults: 3
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Max adults: 2
Superior Double or Twin Room
  • 2 twin beds
or
  • 1 full bed
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Max adults: 3
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Max adults: 2
Double or Twin Room with Pool View
  • 2 twin beds
or
  • 1 full bed
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Lock in a great price for your upcoming stay

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4 reasons to choose Hotel Servigroup Diplomatic

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Levante Beach

    Levante Beach

    8.4 Very good beach
    850 feet from property
  • Mal Pas Beach

    Mal Pas Beach

    8.7 Excellent beach
    3,000 feet from property
  • Poniente Beach

    Poniente Beach

    8.7 Excellent beach
    3,100 feet from property
  • Cala Tio Ximo

    Cala Tio Ximo

    8.5 Very good beach
    1.2 miles from property

Guest reviews

8.5
Very Good · 372 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.5
  • Cleanliness9.1
  • Comfort8.8
  • Value for money8.4
  • Location9.2
  • Free WiFi7.8

Select topics to read reviews:

See what guests loved the most:

  • Martin United Kingdom

    “Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.”

  • Ian United Kingdom

    “The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good”

  • Peter Spain

    “have been there before and fined it just right for old or new town,”

  • Kathryn Spain

    “The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel”

  • Christine United Kingdom

    “Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table service”

  • William Spain

    “Made most welcome by all staff .A superb hotel and accommodation first class..A great atmosphere to enjoy the Christmas holiday.”

  • Lynn United Kingdom

    “Everything was good , lovely lounge area and bar . Outside pool terrace was also very nice ,plenty of space and multiple pools”

  • Barry United Kingdom

    “Although the food was of a very good standard the choice at dinner was predominently fish, an extra meat dish is required. Breakfast was very good and the restaurant was very clean and service excellent.”

  • Jonmadrid Spain

    “Hood Staff great food great location cleanliness. Will return”

  • Derek Spain

    “The hotel is very clean and the staff are all pleasant and helpful. The food was buffet style and the wearing of masks was compulsory everywhere except when seated. The Diplomatic is our hotel of choice evey time we stay in benidorm. It is situated in between the old and new town with plenty of shops to browse in.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there parking available?
    Yes, the hotel does have parking which is subject to availability on arrival. The current cost for this is 10€ per day.
    Answered on October 15, 2020
  • I need to be able to park.i live in Spain
    Good morning, Parking cost 10€/day Best Regards Laura López
    Asked about: Double or Twin Room with Pool View • Answered on May 11, 2021
  • what is refunded if the government prevent us from visiting...eg lockdown
    Good morning, In the case, that the government establishes mobility restrictions that prevents you to travel to our destinations, Servigroup Hotels will reimburse the one-night deposit that is charged at the moment of making the reservation. Regards.
    Asked about: Twin Room • Answered on November 19, 2020
  • Is there a hairdryer in room
    yes there is a hairdryer
    Asked about: Twin Room • Answered on August 18, 2020
  • Do you allow stag and hen parties?
    Good morning, No sorry we dont allow stag and/or hen parties.
    Answered on May 6, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Plaza Mayor Square
    0.5 miles
  • Boca del Calvari Museum
    0.5 miles
  • Levante Beach
    0.5 miles
  • Benidorm Municipal Market
    0.5 miles
  • Church of San Jaime and Santa Ana
    0.6 miles
  • Aiguera Park
    0.6 miles
  • Mal Pas Beach
    0.6 miles
  • Balcon del Mediterraneo Viewpoint
    0.6 miles
  • Casino Mediterraneo Benidorm
    0.8 miles
Top attractions
  • Tram Station Benidorm
    1 miles
  • Aqualandia
    1.6 miles
  • Acqua Natura Park
    2.5 miles
  • Terra Natura
    2.5 miles
  • Terra Mítica Theme Park
    2.6 miles
Beaches in the Neighborhood
  • Levante Beach
    850 feet
  • Mal Pas Beach
    3,000 feet
  • Poniente Beach
    3,100 feet
  • Cala Tio Ximo
    1.2 miles
  • Cala Finestrat Beach
    2.5 miles
Public transit
  • Ferry Port
    0.7 miles
Closest Airports
  • Alicante Airport
    29.3 miles
How to get to Hotel Servigroup Diplomatic from Alicante Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 Restaurant On Site

    Restaurant

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet

Amenities of Hotel Servigroup Diplomatic

Most popular amenities

3 swimming pools
Parking
Free WiFi
Spa
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Live music/Performance
  • Evening entertainment
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs EUR 10 per day.
  • Accessible parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 – indoor Additional charge
  • Open all year
  • Adults only
  • Heated pool
Pool 2 – outdoor Free!
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
Pool 3 – outdoor Free!
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Dutch
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Servigroup Diplomatic takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Hotel Servigroup Diplomatic accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hotel Servigroup Diplomatic

  • The nearest beach is 1,000 feet from Hotel Servigroup Diplomatic.

  • Hotel Servigroup Diplomatic has 1 restaurant:

    • Restaurant

  • Check-in at Hotel Servigroup Diplomatic is from 4:00 PM, and check-out is until 12:00 PM.

  • Hotel Servigroup Diplomatic is 3,100 feet from the center of Benidorm.

  • Hotel Servigroup Diplomatic offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Evening entertainment
    • Spa facilities
    • Locker rooms
    • Indoor pool (year-round)
    • Live music/Performance
    • Spa lounge/Relaxation area
    • Fitness
    • Steam room
    • Spa/Wellness packages

  • Guests staying at Hotel Servigroup Diplomatic can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hotel Servigroup Diplomatic may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Servigroup Diplomatic on this page.

  • Room options at Hotel Servigroup Diplomatic include:

    • Single
    • Twin
    • Triple
    • Twin/Double

  • The following parking options are available to guests staying at Hotel Servigroup Diplomatic (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage
    • Accessible parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Hotel Servigroup Diplomatic by:

    • Car 45min