Hotel
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Hotel Servigroup Diplomatic

Gerona, 9-11, 03503 Benidorm, Spain – Excellent location – show map

Excellent location – rated 9.1/10! (score from 454 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
454 reviews

The hotel was in a perfect location staff were all helpful and friendly pools were amazing and the food was also amazing

Glyn United Kingdom

Fantastic hotel immaculate fantastic friendly polite staff food was delicious fantastic choice I would highly recommend looking forward to returning

Mike United Kingdom

The staff were very welcoming. Lobby area inviting. Our room was clean and comfortable. The shower was very nice. The breakfast was really nice, good variety. Hotel was in a good location. We could walk everywhere.

Marie United Kingdom

The staff were excellent. The food was very varied and well prepared and presented.

Hazel Spain

Have stayed here before, at Christmas 2021. Everything then was excellent it was my birthday whilst we were there and I was presented with a lively bottle of Cava which was much appreciated.

Clare Spain

Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.

Martin United Kingdom

The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good

Ian United Kingdom

have been there before and fined it just right for old or new town,

Peter Spain

The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel

Kathryn Spain

Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table service

Christine United Kingdom
8.5
Very Good
454 reviews
  • What guests loved the most:
  • “The hotel was in a perfect location staff were all helpful and friendly pools were amazing and the food was also amazing”
    Glyn Glyn United Kingdom United Kingdom
  • “Fantastic hotel immaculate fantastic friendly polite staff food was delicious fantastic choice I would highly recommend looking forward to returning”
    Mike Mike United Kingdom United Kingdom
  • “The staff were very welcoming. Lobby area inviting. Our room was clean and comfortable. The shower was very nice. The breakfast was really nice, good variety. Hotel was in a good location.”
    Marie Marie United Kingdom United Kingdom
  • “The staff were excellent. The food was very varied and well prepared and presented.”
    Hazel Hazel Spain Spain
  • “Have stayed here before, at Christmas 2021. Everything then was excellent it was my birthday whilst we were there and I was presented with a lively bottle of Cava which was much appreciated.”
    Clare Clare Spain Spain
  • “Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.”
    Martin Martin United Kingdom United Kingdom
  • “The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good”
    Ian Ian United Kingdom United Kingdom
  • “have been there before and fined it just right for old or new town,”
    Peter Peter Spain Spain
  • “The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel”
    Kathryn Kathryn Spain Spain
  • “Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table...”
    Christine Christine United Kingdom United Kingdom

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness9.1
  • Comfort8.8
  • Value for money8.3
  • Location9.1
8.5
Very Good
454 reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
9.1
Comfort
8.8
Value for money
8.3
Location
9.1
Free WiFi
8.1
Filters
City view
Pool 1 – indoor
Free WiFi
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Hotel Servigroup Diplomatic is located just 700 feet from Levante Beach in Benidorm, close to Plaza Triangular. It has 4 swimming pools, a wellness center and rooms with free Wi-Fi access and balconies.

The Diplomatic offers simple, bright décor. Its air-conditioned rooms have flat-screen TVs and mini-bars. Air conditioning is available during the summer months.

The Diplomatic provides its own entertainment program on summer evenings with live music.There is a large lounge-bar and a terrace, as well as a poolside bar open during the summer.

Entry to the hotel’s wellness center comes at extra cost. Facilities include a sauna, steam baths and a hot tub. It also offers a range of treatments, including massages.

The on-site restaurant serves buffet-style cuisine and also offers show cooking. Celiac menus are available on request.

Terra Mítica Theme Park is 1.9 mi from the Diplomatic, while the Real de Faula Golf Club is 1.2 mi away. Benidorm is a 40-minute drive from Alicante.

This is our guests' favorite part of Benidorm, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Hotel Servigroup Diplomatic has been welcoming Booking.com guests since Oct 22, 2009
Hotel chain/brand:
Hoteles Servi Group

Show me more
Most popular amenities
3 swimming pools
Private Parking
Free WiFi
Spa
Restaurant
Non-smoking rooms
24-hour front desk
Room service
Bar

Property Highlights

Located in the best-rated area in Benidorm, this hotel has an excellent location score of 9.1

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2021 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
3 twin beds
2 twin beds
or
1 full bed
3 twin beds
2 twin beds
or
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
9.1
Comfort
8.8
Value for money
8.3
Location
9.1
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Glyn
    United KingdomUnited Kingdom
    “The hotel was in a perfect location staff were all helpful and friendly pools were amazing and the food was also amazing”
  • Mike
    United KingdomUnited Kingdom
    “Fantastic hotel immaculate fantastic friendly polite staff food was delicious fantastic choice I would highly recommend looking forward to returning”
  • Marie
    United KingdomUnited Kingdom
    “The staff were very welcoming. Lobby area inviting. Our room was clean and comfortable. The shower was very nice. The breakfast was really nice, good variety. Hotel was in a good location. We could walk everywhere.”
  • Hazel
    SpainSpain
    “The staff were excellent. The food was very varied and well prepared and presented.”
  • Clare
    SpainSpain
    “Have stayed here before, at Christmas 2021. Everything then was excellent it was my birthday whilst we were there and I was presented with a lively bottle of Cava which was much appreciated.”
  • Martin
    United KingdomUnited Kingdom
    “Nice clean room the staff were really friendly. The breakfast was one of the best I have had in a Spanish hotel so thanks again.”
  • Ian
    United KingdomUnited Kingdom
    “The breakfast was excellent The chicken kebabs were disgusting full of gricle and fat The paella on Sunday was very good”
  • Peter
    SpainSpain
    “have been there before and fined it just right for old or new town,”
  • Kathryn
    SpainSpain
    “The food was excellent and ideal situation for old town.Very friendly staff and a spotless hotel”
  • Christine
    United KingdomUnited Kingdom
    “Breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very good, staff worked very hard, some of the service a little slow but understandable as it was table service”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a hairdryer in room
    yes there is a hairdryer
    Answered on 18 August 2020
  • Is there parking available?
    Yes, the hotel does have parking which is subject to availability on arrival. The current cost for this is 10€ per day.
    Answered on 15 October 2020
  • I need to be able to park.i live in Spain
    Good morning, Parking cost 10€/day Best Regards Laura López
    Answered on 11 May 2021
  • what is refunded if the government prevent us from visiting...eg lockdown
    Good morning, In the case, that the government establishes mobility restrictions that prevents you to travel to our destinations, Servigroup Hotels wi..
    Answered on 19 November 2020
  • Do you allow stag and hen parties?
    Good morning, No sorry we dont allow stag and/or hen parties.
    Answered on 6 May 2021
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free
Amenities of Hotel Servigroup Diplomatic
Great facilities! Review score, 8.5
Most popular amenities
3 swimming pools
Private Parking
Free WiFi
Spa
Restaurant
Non-smoking rooms
24-hour front desk
Room service
Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Refrigerator
Activities
  • Live music/Performance
  • Evening entertainment
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Dutch

House rules

Hotel Servigroup Diplomatic takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Hotel Servigroup Diplomatic accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hotel Servigroup Diplomatic

  • The prices at Hotel Servigroup Diplomatic may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Servigroup Diplomatic is 3,100 feet from the center of Benidorm.

  • Hotel Servigroup Diplomatic offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Evening entertainment
    • Spa facilities
    • Locker rooms
    • Fitness
    • Swimming pool
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Steam room
    • Spa/Wellness packages

  • Check-in at Hotel Servigroup Diplomatic is from 4:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 1,000 feet from Hotel Servigroup Diplomatic.

  • Hotel Servigroup Diplomatic has 1 restaurant:

    • Restaurant

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Servigroup Diplomatic on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Hotel Servigroup Diplomatic include:

    • Single
    • Twin
    • Triple
    • Twin/Double