Chair on balcony

Location fantastic. Staff very friendly and helpful. Great selection of food for breakfast and it was very fresh

Stayed in April 2022

The fact that you have to indicate what time you want to have breakfast, which used to be a Covid measure. But this is now continued even there are no Covid restrictions else than wearing a mask. Why stick to these principles. The guest should be free to have breakfast whenever he wants. The capacity of the breakfast room is huge and doesn’t require any capacity limiting. Second negative about facilities is the enormous sound transmitting. It is like your neighbour is in your own room.

Location, breakfast

Stayed in April 2022

The individual room photos on booking.com are not necessarily correct to the room you book. we wanted a slightly larger room with mountain view, and sofa space so we did not need to go out each evening, we could chill in the room. so we booked the one with that picture. on arrival that was not what we had and were told that the pictures were not specific. In the end, we were moved, however it was not easy to get moved. they did not want to move us. In the end they did so we were happy. the room was clean, however there was fluff on the floor in visible places when we arrived, and some crumbs and nuts, and they stayed they for the 5 days! although included, our water and coffee was not topped up each day. We had to ask after the second day of it not being done. The cups and glasses in the room we rinsed each time we used them, and would have expected them to be refreshed each day. They were not. The first days clean was better than the rest.

The property was in a good location for us. Close to everything but not too noisy. Nice views. The spa was a great help at the end of each day. We did not have children but could see that the hotel was well equipped for families. The room was comfortable and the bathroom products “Rituals” one of my favourites, so a nice surprise. Breakfast was very good. All the communal areas seemed well thought out.

Stayed in March 2022

good breakfast

Stayed in March 2022

noise early morning from nearby club

Breakfast and spa facilities

Stayed in March 2022

It is not a fault of the hotel but despite being on the 8th Floor we were still disturb almost every night by club/hotel nearby with loud music and shouting from the people leaving, (even on a Sunday and Monday the music played until at least 5 am!)

It was spacious and very clean. It was conveniently located and efficiently run. The Buffet breakfast had a huge choice and the free ski locker was much appreciated. We had access to the spa and swimming pool but unfortunately didn’t have time to use it, we will have to come back again!

Stayed in March 2022

extremely hard beds didn’t think about it at booking, it’s a family hotel for parents with young kids

Service minded employees, always helpful Fantastic breakfast Ski locker room good and easy access out and in

Stayed in February 2022

Our room neighbour was smoking weed next door and the whole room stank making us feel dizzy. The beds are really uncomfortable especially the hole in the middle.

Location was good, breakfast was also pretty good for the price included.

Stayed in January 2022

Ski lockers are not heated so wet boots/gloves do not dry. Information not as good as it could be, we were not told we needed to book even the Tapas bar for supper. Fitness classes had an unadvertised time change but the teacher did an extra class for us which was very good. The hotel could put an information sheet in the rooms explains spa procedure/restaurants/classes etc. TV was very complicated and we could not get to link to Prime or Netflix as we could not get to type in passwords and user ids.

Great location near to the pistes. Brilliant breakfasts. Yoga and fitness classes were very good. Spa facilities great after a day on the piste. Rooms very nice.

Stayed in February 2022