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  6. Sungate ONE (Hostel), Madrid (Spain) deals

  • Info & prices
  • Facilities
  • House rules
  • Guest reviews (1,931)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Read more
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We Price Match

Hostel Sungate ONE

Sungate ONE

Carmen, 16, 2ª, Centro, 28013 Madrid, Spain – Excellent location - show map – Metro access

Excellent location — rated 9.8/10! (score from 1931 reviews)

Real guests • Real stays • Real opinions

9.3
Superb
1,931 reviews
  • Facilities

    9.2

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Value for money

    9.2

  • Location

    9.8

  • Total

    9.3

  • Free WiFi

    8.9

All of the staffs are lovely and friendly, it is a clean and classy hostel in a great location of Madrid. Enjoy staying there! 👌🏻👍🏻🥰

Amir Iran

It was my first time to stay in a hostel. So I was a bit nervous. Sungate One is really good one. Workers are really nice and friendly. Location is very good, it is in the city center. The price was also OK.

Ahmet Turkey

Very friendly and helpful staff, great atmosphere and central location! Highly recommend and would definitely come back!

Todor Bulgaria

Perfect location for a good price. Very kind staff.

Saimir Albania

Great location, super friendly stuff, cozy furniture, very clean

Natalie Germany

Great hostel, really central, normal beds, clean, comfy.

Miloslav United Kingdom

The most amazing receptionists in the world, Yohanny and Rocio made me feel completely at home from the moment I met them, also Maru was funny! Such a wonderful family of workers.

Richard United Kingdom

Amazing place. Probably one of the cleanest hostels I have stayed in, comfy, great facilities and absolutely amazing location. If that is not enough you get great, attentive and knowledgeable staff who make your stay just the way it is supposed to be. Big shout out to Rocio, Paulina, Melissa and the rest of the crew, keep it up!

Bartosz United Kingdom

The location is in a center, no so much people in a room (only 4 beds in a girl room), coffee and croissants are every morning

Ekaterina Russia

It’s on the heart of Madrid! You can walk anywhere. The atmosphere is cool and friendly, also very nice for a good rest. Staff is so helpful and nice, plus complementary breakfast ❤️

María Argentina

Excellent location!

9.8
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A bed or beds in a room at Sungate ONE
A bed or beds in a room at Sungate ONE
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Sungate ONE

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Sungate ONE

9.3
Superb
1,931 reviews
  • 9.8

    Excellent location!

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  • What guests loved the most:
  • “All of the staffs are lovely and friendly, it is a clean and classy hostel in a great location of Madrid. Enjoy staying there! 👌🏻👍🏻🥰”
    Amir Amir Iran Iran
  • “It was my first time to stay in a hostel. So I was a bit nervous. Sungate One is really good one. Workers are really nice and friendly. Location is very good, it is in the city center.”
    Ahmet Ahmet Turkey Turkey
  • “Very friendly and helpful staff, great atmosphere and central location! Highly recommend and would definitely come back!”
    Todor Todor Bulgaria Bulgaria
  • “Perfect location for a good price. Very kind staff.”
    Saimir Saimir Albania Albania
  • “Great location, super friendly stuff, cozy furniture, very clean”
    Natalie Natalie Germany Germany
  • “Great hostel, really central, normal beds, clean, comfy.”
    Miloslav Miloslav United Kingdom United Kingdom
  • “The most amazing receptionists in the world, Yohanny and Rocio made me feel completely at home from the moment I met them, also Maru was funny! Such a wonderful family of workers.”
    Richard Richard United Kingdom United Kingdom
  • “Amazing place. Probably one of the cleanest hostels I have stayed in, comfy, great facilities and absolutely amazing location.”
    Bartosz Bartosz United Kingdom United Kingdom
  • “The location is in a center, no so much people in a room (only 4 beds in a girl room), coffee and croissants are every morning”
    Ekaterina Ekaterina Russia Russia
  • “It’s on the heart of Madrid! You can walk anywhere. The atmosphere is cool and friendly, also very nice for a good rest. Staff is so helpful and nice, plus complementary breakfast ❤️”
    María María Argentina Argentina

Stay in the heart of Madrid – Excellent location - show map

One of our bestsellers in Madrid! Sungate Hostel is located in the very centre of Madrid, 250 yards from Puerta del Sol and 5 minutes' walk away from Callao metro station and Gran Vía Avenue. Free WiFi access is available.

At Sungate Hostel you will find a 24-hour front desk where staff organises a range of activities and sells tickets to local attractions. Other public areas include a shared kitchen and a shared TV lounge. Services like lockers, luggage storage and laundry can be requested onsite.

Each air-conditioned room and dormitory has heating, a wardrobe and access to a shared bathroom. Bed linen are included, while towels are available for a surcharge.

Sungate Hostel is surrounded by a wide range of shops, restaurants, and bars. Plaza Mayor Square is 550 yards from the property, and the Prado National Museum is a 15-minute walk away. Madrid Puerta de Atocha Train Station is 4 stops away by metro, and Madrid-Barajas Airport is 9.3 miles away.

This is our guests' favourite part of Madrid, according to independent reviews.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

We speak your language!

Sungate ONE has been welcoming Booking.com guests since 28 Nov 2014.

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Non-smoking rooms
Heating
Laundry
Daily housekeeping

Good for couples - they rate the facilities 8.3 for two-person stays.

뀐 Situated in the real heart of Madrid, this property has an excellent location score of 9.8

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

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From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

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  • 2 bunk beds
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11 properties in Madrid like Sungate ONE were booked in the last 12 hours on our site

Guest reviews

9.3
Superb
1,931 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Amir Iran

    “All of the staffs are lovely and friendly, it is a clean and classy hostel in a great location of Madrid. Enjoy staying there! 👌🏻👍🏻🥰”

  • Ahmet Turkey

    “It was my first time to stay in a hostel. So I was a bit nervous. Sungate One is really good one. Workers are really nice and friendly. Location is very good, it is in the city center. The price was also OK.”

  • Todor Bulgaria

    “Very friendly and helpful staff, great atmosphere and central location! Highly recommend and would definitely come back!”

  • Saimir Albania

    “Perfect location for a good price. Very kind staff.”

  • Natalie Germany

    “Great location, super friendly stuff, cozy furniture, very clean”

  • Miloslav United Kingdom

    “Great hostel, really central, normal beds, clean, comfy.”

  • Richard United Kingdom

    “The most amazing receptionists in the world, Yohanny and Rocio made me feel completely at home from the moment I met them, also Maru was funny! Such a wonderful family of workers.”

  • Bartosz United Kingdom

    “Amazing place. Probably one of the cleanest hostels I have stayed in, comfy, great facilities and absolutely amazing location. If that is not enough you get great, attentive and knowledgeable staff who make your stay just the way it is supposed to be. Big shout out to Rocio, Paulina, Melissa and the rest of the crew, keep it up!” Read more

  • Ekaterina Russia

    “The location is in a center, no so much people in a room (only 4 beds in a girl room), coffee and croissants are every morning ”

  • María Argentina

    “It’s on the heart of Madrid! You can walk anywhere. The atmosphere is cool and friendly, also very nice for a good rest. Staff is so helpful and nice, plus complementary breakfast ❤️”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Sungate ONE

Welcoming Booking.com guests since 28 Nov 2014

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Hola y buenos dias :) I am interested in coming to your hostel, I would like to ask a few questions as this is my first time ever that I will stay in a hostel I don't have any idea on how it works (excuse me for the ignorace in the subject.. jaja) 1.I would like to know how and where my luggage will be stored? is it safe? If for example I buy stuff during my trip in the city - where I will put them when I return to the hostel? 2. Is there any safe for money/passports etc.? 3. Is it possible to request a late night checkout? (not a problem to pay a little more) 4. I will be happy to receive any useful information you might have about how is it to stay in a hostel for people who never been Estoy esperando tu respuesta Muchas gracias y saludos de Israel, Ofir.

    Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only us have the key. Every bed has its own locker (and padlock) that you can keep all the stuff you buy, also passaport or money, its vey safe! We have a 24 h reception, so, you are free to choose the best time to do your check in or check out, without any addcional charge. The rooms arfe big and has only normal beds (no bunk beds). We also do free dinner every night, drinking games and party! Some days on the week we do some trips to places nearby (Segovia and Toleado) for free, you just need to pay the transportation. I hope I could help you. If you need any more help or have question, let me know. Kind Regards. Brenda Rocha SungateOne


    You found this answer helpful

    You found this answer not helpful

  • I would like to know if you receive packages from online shoppings the days before my arriving so I can pick them up when I’m there.

    It´s possible. Just let us know when you know it arrived to the hostel so that we can keep it until you arrive.


    You found this answer helpful

    You found this answer not helpful

  • Do you offer luggage storage?

    Yes, we offer luggage storage.


    You found this answer helpful

    You found this answer not helpful

  • Do I need a lock for the lockers?

    If you want to make sure your values are locked, yes.


    You found this answer helpful

    You found this answer not helpful

  • Do you have blankets? Madrid seems very cold this season.

    Yes, we do have blankets at the hostel. We have as well heaters in every room.


    You found this answer helpful

    You found this answer not helpful

  • Hola! Sería posible hacer check in a las 9am? Llego a Madrid temprano y necesito descansar. Gracias!

    Recepción abre a las 9hs, así que puedes llegar cuando quieras. Si la habitación está lista puedes hacer check in, sino tenemos espacios comunes donde puedes descansar hasta que tu habitación lista. Laia


    You found this answer helpful

    You found this answer not helpful

  • Dear, I plan to stay at least 1 onw night, from 22/12/20 till 23/12/20. Is your hotel open ? Thanks and best regards, Jasper

    Hello, yes, our hostel is open. We hope to see you at out hostel. Regards,


    You found this answer helpful

    You found this answer not helpful

  • Is it easy to access the hostel after midnight from the airport?

    The metro is open until 1:30am and there is an airport bus that runs 24/7. Our recepcion is open until 11pm. If you make a reservation with us, please let us know that you will be arriving after this time.


    You found this answer helpful

    You found this answer not helpful

  • How much does it cost to rent a lock?

    It costs 4€.


    You found this answer helpful

    You found this answer not helpful

  • Can I use my own sleeping bag?

    If you want to use your sleeping bag, there is no problem. We offer bed sheets for our guests.


    You found this answer helpful

    You found this answer not helpful

  • Are sheets and towels included?

    Sheets are included. Towel rental is 2€.


    You found this answer helpful

    You found this answer not helpful

  • hello, i do a stopgap in madrid arriving at 23h30 the 12 of january, do you know if i can leave the airport at midnight to go to the hotel despite the curfew ? i don't have any "essential" reason to travel Thanks

    Good morning, I guess you can make it. Try to show the police your reservation receipt and it will be okay, can not wait to meet you, good luck :)


    You found this answer helpful

    You found this answer not helpful

Previous question and answers from this property

See what other travellers have asked before staying at Hostel Sungate ONE

Most recent questions
  • Hola y buenos dias :) I am interested in coming to your hostel, I would like to ask a few questions as this is my first time ever that I will stay in a hostel I don't have any idea on how it works (excuse me for the ignorace in the subject.. jaja) 1.I would like to know how and where my luggage will be stored? is it safe? If for example I buy stuff during my trip in the city - where I will put them when I return to the hostel? 2. Is there any safe for money/passports etc.? 3. Is it possible to request a late night checkout? (not a problem to pay a little more) 4. I will be happy to receive any useful information you might have about how is it to stay in a hostel for people who never been Estoy esperando tu respuesta Muchas gracias y saludos de Israel, Ofir.

    Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only us have the key. Every bed has its own locker (and padlock) that you can keep all the stuff you buy, also passaport or money, its vey safe! We have a 24 h reception, so, you are free to choose the best time to do your check in or check out, without any addcional charge. The rooms arfe big and has only normal beds (no bunk beds). We also do free dinner every night, drinking games and party! Some days on the week we do some trips to places nearby (Segovia and Toleado) for free, you just need to pay the transportation. I hope I could help you. If you need any more help or have question, let me know. Kind Regards. Brenda Rocha SungateOne


    You found this answer helpful

    You found this answer not helpful

  • I would like to know if you receive packages from online shoppings the days before my arriving so I can pick them up when I’m there.

    It´s possible. Just let us know when you know it arrived to the hostel so that we can keep it until you arrive.


    You found this answer helpful

    You found this answer not helpful

  • Do you offer luggage storage?

    Yes, we offer luggage storage.


    You found this answer helpful

    You found this answer not helpful

  • Do I need a lock for the lockers?

    If you want to make sure your values are locked, yes.


    You found this answer helpful

    You found this answer not helpful

  • Do you have blankets? Madrid seems very cold this season.

    Yes, we do have blankets at the hostel. We have as well heaters in every room.


    You found this answer helpful

    You found this answer not helpful

  • Hola! Sería posible hacer check in a las 9am? Llego a Madrid temprano y necesito descansar. Gracias!

    Recepción abre a las 9hs, así que puedes llegar cuando quieras. Si la habitación está lista puedes hacer check in, sino tenemos espacios comunes donde puedes descansar hasta que tu habitación lista. Laia


    You found this answer helpful

    You found this answer not helpful

  • Dear, I plan to stay at least 1 onw night, from 22/12/20 till 23/12/20. Is your hotel open ? Thanks and best regards, Jasper

    Hello, yes, our hostel is open. We hope to see you at out hostel. Regards,


    You found this answer helpful

    You found this answer not helpful

  • Is it easy to access the hostel after midnight from the airport?

    The metro is open until 1:30am and there is an airport bus that runs 24/7. Our recepcion is open until 11pm. If you make a reservation with us, please let us know that you will be arriving after this time.


    You found this answer helpful

    You found this answer not helpful

  • How much does it cost to rent a lock?

    It costs 4€.


    You found this answer helpful

    You found this answer not helpful

  • Can I use my own sleeping bag?

    If you want to use your sleeping bag, there is no problem. We offer bed sheets for our guests.


    You found this answer helpful

    You found this answer not helpful

  • Are sheets and towels included?

    Sheets are included. Towel rental is 2€.


    You found this answer helpful

    You found this answer not helpful

  • hello, i do a stopgap in madrid arriving at 23h30 the 12 of january, do you know if i can leave the airport at midnight to go to the hotel despite the curfew ? i don't have any "essential" reason to travel Thanks

    Good morning, I guess you can make it. Try to show the police your reservation receipt and it will be okay, can not wait to meet you, good luck :)


    You found this answer helpful

    You found this answer not helpful

Thanks! You will receive an email as soon as the property has answered your question.

An inside look at Sungate ONE

Our crew consists of really special people from around the world. Travelers, artists and hospitality proffessionals, wanting to help you to have the best travel experience possible.

Property surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Preciados Street
    0 miles
  • Monastery of las Descalzas Reales
    0.1 miles
  • Muñoz Seca Theatre
    0.1 miles
  • Gran Via
    0.1 miles
  • Principe Gran Via Theatre
    0.1 miles
  • Puerta del Sol
    0.1 miles
  • Real Academia de Bellas Artes de San Fernando
    0.2 miles
Restaurants & cafes
  • Cafe/bar El gourmet
    0.1 miles
  • Restaurant Kaixo
    0.1 miles
Top attractions
  • Plaza Mayor
    0.3 miles
  • Royal Palace of Madrid
    0.5 miles
  • Thyssen-Bornemisza Museum
    0.5 miles
  • Prado Museum
    0.7 miles
  • Temple of Debod
    0.8 miles
  • Atocha Train Station
    1 miles
  • El Retiro Park
    1.1 miles
  • Parque de Atracciones de Madrid
    2.4 miles
  • Santiago Bernabéu Stadium
    2.4 miles
  • Chamartin Railway Station
    3.8 miles
Public transport
  • Metro Callao Metro Station
    0.1 miles
  • Metro Sol Metro Station
    0.1 miles
  • Metro Gran Via Metro Station
    0.2 miles
Closest airports
  • Adolfo Suarez Madrid-Barajas Airport
    8.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Are you missing any information about this area? /
Brilliant!

4 reasons to choose Sungate ONE

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

Facilities of Sungate ONE Great facilities! Review score, 9.2

Most popular facilities

Free WiFi
Family rooms
Non-smoking rooms
Heating
Laundry
Daily housekeeping
Kitchen
  • Shared kitchen
Pets
  • Pets are not allowed.

Activities
  • Movie nights
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Laundry Additional charge
Safety & security
  • Key access
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • Catalan
  • English
  • Spanish
  • Polish
  • Portuguese

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Brilliant!

House rules Sungate ONE takes special requests - add in the next step!

Check-in

13:00 - 22:30

Check-out

06:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 9 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking for more than 6 persons, different policies and additional supplements may apply.

Cards accepted at this property

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Sungate ONE accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Sungate ONE accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Please inform Sungate ONE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sungate ONE

  • Sungate ONE offers the following activities / services (charges may apply):

    • Movie nights

  • The prices at Sungate ONE may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • From the nearest airport, you can get to Sungate ONE by:

    • Metro 45min

  • Sungate ONE is 250 yards from the centre of Madrid.

  • Check-in at Sungate ONE is from 13:00, and check-out is until 11:00.

9.3 Superb 1,931 reviews 100% real guest experiences
  • Superb: 9+

    1490

  • Good: 7 – 9

    364

  • Okay: 5 – 7

    51

  • Poor: 3 – 5

    9

  • Very poor: 1 – 3

    17

Categories
  • Staff 9.6
  • Facilities9.2
  • Cleanliness9.3
  • Comfort8.9
  • Value for money 9.2
  • Location9.8
  • Free WiFi8.9
High score for Madrid

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