Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only us have the key. Every bed has its own locker (and padlock) that you can keep all the stuff you buy, also passaport or money, its vey safe! We have a 24 h reception, so, you are free to choose the best time to do your check in or check out, without any addcional charge. The rooms arfe big and has only normal beds (no bunk beds). We also do free dinner every night, drinking games and party! Some days on the week we do some trips to places nearby (Segovia and Toleado) for free, you just need to pay the transportation. I hope I could help you. If you need any more help or have question, let me know. Kind Regards. Brenda Rocha SungateOne

It´s possible. Just let us know when you know it arrived to the hostel so that we can keep it until you arrive.

Yes, of course! :)

Hi! For the moment due to the high amount of cases of covid all activities are cancelled but hopefully at the time you arrive we'll be back with our full schedule. Visit our ig for more info. See you soon! :)

The check-in is at 2pm. You can always arrive before and we can keep your luggage in a locked room, free of charge. You can also use our facilities while waiting for your room. And we'll do our best to have your room ready as soon as possible

Hello! Yes we have individual lockers for each guest, you just have to bring your own padlock or we can give you one here. Your laptop will be safe. ;)

Yes, we do have blankets at the hostel. We have as well heaters in every room.

Hello! We have a lot of people here. All nationalities and ages. But you hvave nothing to worry about; our staff and volunteers are in their early tewnties, so you'll be fine. And yes, you can reserve a single room.

Hi, sorry but you can´t stay with us if you have COVID or covid syntoms, cause we have private but our restrooms and showers are shared with all guests. Best Regards SungateOne Staff

Recepción abre a las 9hs, así que puedes llegar cuando quieras. Si la habitación está lista puedes hacer check in, sino tenemos espacios comunes donde puedes descansar hasta que tu habitación lista. Laia

Hi!! yes, don´t worry we have 24 hour reception

Please send us a message in private to solve it as soon as possible!

Hi! No worries, we have someone everytime at reception. We hope see you soon here.

Hello, yes, our hostel is open. We hope to see you at out hostel. Regards,

We have a fully equipped kitchen that you can use from 8am until 11pm !

Yes ! There is always someone at the reception to welcome you!

Hello! Yes, you can come early at the hostel and drop your bags. You can also wait in the common areas, but your room won't be ready before 1pm.

Hello Paul! We have in common area 4 tables from where people work remotly. You are more than welcome!

Yes, we offer luggage storage.

Hello! We don't provide dinner and breakfast. It's not include in your booking. But we provide a free morning snack --coffee, milk, tea, croissants, muffins, churros and apples- by courtesy that you can enjoy. We hope see you soon here!