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Prices you can't beat!
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The staff speaks English
Hostel
Sungate ONE
Carmen, 16, 2ª, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.8/10! (score from 1762 reviews)
Real guests • Real stays • Real opinions
Everything. Perfect for solo travelers and location is amazing! All staff are so friendly and super nice people!

amazing location and staff were extremely friendly and helpful, especially Gabriel!

Extremely sociable hostel, many free and fun activities and amazing staff

Everything was great! Specially all the Staff members. I had a great time and I’m definitely going back.

Gabriel Egea was the boy. he was always their when I needed help and even when he was off work he was a great person to talk too and smoke a cig with. the rest of the staff was great too, especially when leading the pub crawls and making tapas for the whole crew. i love this hostel 1000/10 all day. and affordable as hell. also…they got cheap laundry service so win win.

Great staff and hostel activities. I made nice friends during the tour and the sunset picnic. The kitchen was very helpful and the only girls dorm was really nice and big. The bathrooms were super clean and big, so you could take a shower and get dressed very comfortably. I also forget the checkout time and they were very nice to remember me and give me time to pack my things. Diego did my check in and it was super informative, I had a great explanation about the city that made everything better.

Location, bed layouts, bathrooms were clean all the time, people at the front desk provided all the information needed. ❤️

Such an amazing and welcoming hostel! I stayed in Madrid for four days and Sungate One immediately felt like family. The staff organized daily activities (tapas nights, homemade sangria, walking tours, etc.) which made it easy to make new friends. Valentin and Agustín were very helpful. Also, the beds are super clean and comfortable!

Location and staff were great. It was clean. They held events for people to meet each other if they wanted.

Spent 4 nights there and had an absolutely amazing time. The rooms were great and the company even better, I had the absolute pleasure of having Gabi as a guide, he was amazing and the stay wouldn’t have been complete without him, a highlight of the trip definitely. If you have the luck of going to Madrid and staying in Sungate One, make sure to go to one of his activities, you will not regret it!

- What guests loved the most:
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Ayben
United Arab Emirates
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Petrunia
Canada
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Siri
Germany
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Isabella
Mexico
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Rivera-williams
United States of America
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Grasielle
Brazil
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Anabelle
United States of America
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Sara
Germany
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Christine
United States of America
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Roger
Belgium
Categories:
4 reasons to choose Sungate ONE
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The property usually replies within a few days
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Hola y buenos dias :) I am interested in coming to your hostel, I would like to ask a few questions as this is my first time ever that I will stay in a hostel I don't have any idea on how it works (excuse me for the ignorace in the subject.. jaja) 1.I would like to know how and where my luggage will be stored? is it safe? If for example I buy stuff during my trip in the city - where I will put them when I return to the hostel? 2. Is there any safe for money/passports etc.? 3. Is it possible to request a late night checkout? (not a problem to pay a little more) 4. I will be happy to receive any useful information you might have about how is it to stay in a hostel for people who never been Estoy esperando tu respuesta Muchas gracias y saludos de Israel, Ofir.Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only us have the key. Every bed has its own locker (and padlock) that you can keep all the stuff you buy, also passaport or money, its vey safe! We have a 24 h reception, so, you are free to choose the best time to do your check in or check out, without any addcional charge. The rooms arfe big and has only normal beds (no bunk beds). We also do free dinner every night, drinking games and party! Some days on the week we do some trips to places nearby (Segovia and Toleado) for free, you just need to pay the transportation. I hope I could help you. If you need any more help or have question, let me know. Kind Regards. Brenda Rocha SungateOneAnswered on October 30, 2019
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I would like to know if you receive packages from online shoppings the days before my arriving so I can pick them up when I’m there.It´s possible. Just let us know when you know it arrived to the hostel so that we can keep it until you arrive.Answered on January 14, 2020
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If I arrive to Madrid before checkin at 1pm, is it possible to store luggage before check in?Yes, of course! :)Answered on February 19, 2022
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Hi, I plan on arriving for 6 nights in February, wanted to check if you've got any activities for travellers in the hostel. Thank you😊Hi! For the moment due to the high amount of cases of covid all activities are cancelled but hopefully at the time you arrive we'll be back with our full schedule. Visit our ig for more info. See you soon! :)Answered on January 6, 2022
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I arrive early Thursday morning. Is there any possible way to leave my luggage or maybe check in early?The check-in is at 2pm. You can always arrive before and we can keep your luggage in a locked room, free of charge. You can also use our facilities while waiting for your room. And we'll do our best to have your room ready as soon as possibleAnswered on October 20, 2021
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Preciados Street0 miles
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Monastery of las Descalzas Reales0.1 miles
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Muñoz Seca Theatre0.1 miles
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Gran Via0.1 miles
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Principe Gran Via Theatre0.1 miles
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Puerta del Sol0.1 miles
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Real Academia de Bellas Artes de San Fernando0.2 miles
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Cafe/Bar El gourmet0.1 miles
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Restaurant Kaixo0.1 miles
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Plaza Mayor0.3 miles
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Royal Palace of Madrid0.5 miles
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Thyssen-Bornemisza Museum0.5 miles
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Prado Museum0.7 miles
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Temple of Debod0.8 miles
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Atocha Train Station1 miles
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Retiro Park1.1 miles
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Parque de Atracciones de Madrid2.4 miles
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Santiago Bernabéu Stadium2.4 miles
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Chamartin Station3.8 miles
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Subway Callao Metro Station0.1 miles
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Subway Sol Metro Station0.1 miles
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Subway Gran Via Station Metro Station0.2 miles
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Adolfo Suarez Madrid-Barajas Airport8.3 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
Check-in is only possible for guests between 18 and 45 years old
Pets
Pets are not allowed.
Groups
When booking for more than 6 people, different policies and additional supplements may apply.
Sungate ONE accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Please inform Sungate ONE of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Sungate ONE
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From the nearest airport, you can get to Sungate ONE by:
- Subway/Metro 45min
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Sungate ONE offers the following activities/services (charges may apply):
- Movie nights
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Sungate ONE is 800 feet from the center of Madrid.
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Check-in at Sungate ONE is from 1:00 PM, and check-out is until 11:00 AM.
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The prices at Sungate ONE may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.