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Sungate Hostel is located in the very center of Madrid, 689 feet from Puerta del Sol and 5 minutes' walk away from Callao metro station and Gran Vía Avenue. Free WiFi access is available. At Sungate Hostel you will find a 24-hour front desk where staff organizes a range of activities and sells tickets to local attractions. Other public areas include a shared kitchen and a shared TV lounge. Services like lockers, luggage storage and laundry can be requested onsite. Each air-conditioned room and dormitory has heating, a wardrobe and access to a shared bathroom. Bed linen are included, while towels are available for a surcharge. Sungate Hostel is surrounded by a wide range of shops, restaurants, and bars. Plaza Mayor Square is 1640 feet from the property, and the Prado National Museum is a 15-minute walk away. Madrid Puerta de Atocha Train Station is 4 stops away by metro, and Madrid-Barajas Airport is 9.3 mi away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Onefam Sungate has been welcoming guests since Nov 28, 2014

Property Highlights

Located in the real heart of Madrid, this property has an excellent location score of 9.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

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Room Type
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Brandon
    Sociable and friendly rotating cast of staff and volunteers keeps the hostel alive every day with activities for all. Perfect location close to everything in Madrid.
  • Diogo
    Staff is awesome! Ángel was amazing, made me feel comfortable and gave me great informations for places and stuff
  • Francisco
    The staff is very friendly and welcoming. They organize activities every day. Ideal for solo travelers
  • Kristy
    United States of AmericaUnited States of America
    One of my favorite hostels! The staff took the time to get to know you the best out of every hostel I’ve been to, it was super clean, and it felt like a family the time I was there. Super easy to make friends!
  • Jeroen
    amazing staff had the best of times hanging out with them also great guests just overall a hostel worth staying at especially for longer than a few days ~delta
  • Jonathan
    United States of AmericaUnited States of America
    Staff where great. Tones of things to do provided by the hostel. And there where always people are willing to go out and do something.
  • Adim
    Staff (Gabo and Carolina were amazing), location and cleanliness
  • André
    Everything, especially the staff, they are extremely friendly and make you feel at home with daily activities etc. Ricardo is the mostly friendly guy I ever met
  • Marvin
    Great hostel, great vibe, a lot of activities to do and a lot of recommendations from the staff. Good value for money
  • Korin
    I liked the social aspect of the hostel, the activities, facilities, and the amazing staff
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hola y buenos dias :) I am interested in coming to your hostel, I would like to ask a few questions as this is my first time ever that I will stay in ..

    Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only u..
    Answered on 30 October 2019
  • I arrive early Thursday morning. Is there any possible way to leave my luggage or maybe check in early?

    The check-in is at 2pm. You can always arrive before and we can keep your luggage in a locked room, free of charge. You can also use our facilities wh..
    Answered on 20 October 2021
  • If I arrive to Madrid before checkin at 1pm, is it possible to store luggage before check in?

    Yes, of course! :)
    Answered on 19 February 2022
  • Does this room have private bathroom?

    Hello My name is Angel Sorry,we have only a shared bathrooms Best Regards Have a nice day Angel
    Answered on 31 August 2022
  • Do you offer breakfast? If so, how much does it cost?

    We do not offer breakfast. In the morning we have some coffee, tea, milk, apples and croissants. We call it morning snack, it´s not an official breakfast.
    Answered on 30 May 2021
  • Hola puedo hacer el check out de madrugada? Mi vuelo es 08:30

    Tenemos a alguien en recepcion 24/7! Asi que puedes hacer el check out durante la noche tambien!
    Answered on 6 November 2022
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Area info *

Amenities of Onefam Sungate
Great facilities! Review score, 9.2

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Heating
  • Laundry
  • Daily housekeeping
  • Air conditioning
  • Baggage storage
  • Toilet paper
  • Towels
  • Toilet
  • Hairdryer
  • Shower
  • Shared kitchen
  • Washing machine
Room Amenities
  • Socket near the bed
  • Movie nights
WiFi is available in all areas and is free of charge.
No parking available.
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Laundry
    Additional charge
Safety & security
  • Key access
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Languages Spoken
  • Catalan
  • English
  • Spanish
  • Portuguese

House rules

Onefam Sungate takes special requests – add in the next step!


From 1:00 PM to 10:30 PM


From 6:00 AM to 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

Check-in is only possible for guests between 18 and 45 years old


Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Cash Onefam Sungate accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Onefam Sungate of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Onefam Sungate

  • Onefam Sungate offers the following activities/services (charges may apply):

    • Movie nights

  • The prices at Onefam Sungate may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Onefam Sungate is 800 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Onefam Sungate is from 1:00 PM, and check-out is until 11:00 AM.