Hostel Sungate ONE

Carmen, 16, 2ª, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.8/10! (score from 1843 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
1,843 reviews

Location and staff were great. It was clean. They held events for people to meet each other if they wanted.

Christine United States of America

Spent 4 nights there and had an absolutely amazing time. The rooms were great and the company even better, I had the absolute pleasure of having Gabi as a guide, he was amazing and the stay wouldn’t have been complete without him, a highlight of the trip definitely. If you have the luck of going to Madrid and staying in Sungate One, make sure to go to one of his activities, you will not regret it!

Roger Belgium

Great location, the beds are not bunks, and the balconies overlook a busy pedestrian street so it's nice to watch.

Mila Germany

Fantastic location - probably the best spot in Lisbon Staff - excellent. esp. Angel and Erica. diverse, friendly and good co-guests Events and tapas - every night! stayed in 4 bed room

Shantanu United States of America

it’s location is just perfect. it’s in the city center so it’s so accessible. Valentin and his team are amazing — very hospitable and caring.

Omar United Arab Emirates

There are events every night in the hostel. The staff was super friendly. They give you a map and show you all the interesting places you can visit in Madrid. Bathrooms are clean. Fresh churros available in the morning.

Sally Taiwan

2nd time back at the hostel and it was amazing if not better than the first time. The staff are what make this place, always going the extra mile to ensure guests are happy and have what they need. A beautiful place to lounge, meet people, and have fun. 🙏

Hiral United Kingdom

The staff was really nice and there was a great atmosphere. It is the perfect place to stay when you travel alone in Madrid!

Lieke Netherlands

Like the fact that the bed is not double bunk up and down instead it is a twin bed with nobody climbing on you or you climbing on someone. Also the room I stayed was spacious so there was plenty of room between beds.

Mhamed United States of America

in the center of the city, close to everything I want to go.

Arnold Spain
9.2
Wonderful
1,843 reviews
  • What guests loved the most:
  • “Location and staff were great. It was clean. They held events for people to meet each other if they wanted.”
    Christine Christine United States of America United States of America
  • “Spent 4 nights there and had an absolutely amazing time. The rooms were great and the company even better, I had the absolute pleasure of having Gabi as a guide, he was amazing and the stay wouldn’t...”
    Roger Roger Belgium Belgium
  • “Great location, the beds are not bunks, and the balconies overlook a busy pedestrian street so it's nice to watch.”
    Mila Mila Germany Germany
  • “Fantastic location - probably the best spot in Lisbon Staff - excellent. esp. Angel and Erica. diverse, friendly and good co-guests Events and tapas - every night! stayed in 4 bed room”
    Shantanu Shantanu United States of America United States of America
  • “it’s location is just perfect. it’s in the city center so it’s so accessible. Valentin and his team are amazing — very hospitable and caring.”
    Omar Omar United Arab Emirates United Arab Emirates
  • “There are events every night in the hostel. The staff was super friendly. They give you a map and show you all the interesting places you can visit in Madrid. Bathrooms are clean.”
    Sally Sally Taiwan Taiwan
  • “2nd time back at the hostel and it was amazing if not better than the first time. The staff are what make this place, always going the extra mile to ensure guests are happy and have what they need.”
    Hiral Hiral United Kingdom United Kingdom
  • “The staff was really nice and there was a great atmosphere. It is the perfect place to stay when you travel alone in Madrid!”
    Lieke Lieke Netherlands Netherlands
  • “Like the fact that the bed is not double bunk up and down instead it is a twin bed with nobody climbing on you or you climbing on someone.”
    Mhamed Mhamed United States of America United States of America
  • “in the center of the city, close to everything I want to go.”
    Arnold Arnold Spain Spain

Categories:

  • Staff 9.6
  • Facilities 9.2
  • Cleanliness9.3
  • Comfort9.0
  • Value for money 9.3
  • Location9.8
  • Free WiFi9.1
High score for Madrid

Stay in the heart of Madrid – Excellent location – show map

You're eligible for a Genius discount at Sungate ONE! To save at this property, all you have to do is sign in.

Sungate Hostel is located in the very center of Madrid, 700 feet from Puerta del Sol and 5 minutes' walk away from Callao metro station and Gran Vía Avenue. Free WiFi access is available.

At Sungate Hostel you will find a 24-hour front desk where staff organizes a range of activities and sells tickets to local attractions. Other public areas include a shared kitchen and a shared TV lounge. Services like lockers, luggage storage and laundry can be requested onsite.

Each air-conditioned room and dormitory has heating, a wardrobe and access to a shared bathroom. Bed linen are included, while towels are available for a surcharge.

Sungate Hostel is surrounded by a wide range of shops, restaurants, and bars. Plaza Mayor Square is 1,650 feet from the property, and the Prado National Museum is a 15-minute walk away. Madrid Puerta de Atocha Train Station is 4 stops away by metro, and Madrid-Barajas Airport is 9.3 mi away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Sungate ONE has been welcoming Booking.com guests since Nov 28, 2014

Show me more

Most popular amenities

Free WiFi
Family rooms
Non-smoking rooms
Heating
Laundry
Daily housekeeping

Property Highlights

Located in the real heart of Madrid, this property has an excellent location score of 9.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Saved to 6479 lists

Availability

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4 reasons to choose Sungate ONE

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.2
Wonderful · 1,843 reviews
Read all reviews
Categories:
  • Staff 9.6
  • Facilities 9.2
  • Cleanliness9.3
  • Comfort9.0
  • Value for money 9.3
  • Location9.8
  • Free WiFi9.1
High score for Madrid

Select topics to read reviews:

See what guests loved the most:

  • Christine United States of America

    “Location and staff were great. It was clean. They held events for people to meet each other if they wanted.”

  • Roger Belgium

    “Spent 4 nights there and had an absolutely amazing time. The rooms were great and the company even better, I had the absolute pleasure of having Gabi as a guide, he was amazing and the stay wouldn’t have been complete without him, a highlight of the trip definitely. If you have the luck of going to Madrid and staying in Sungate One, make sure to go to one of his activities, you will not regret it!”

  • Mila Germany

    “Great location, the beds are not bunks, and the balconies overlook a busy pedestrian street so it's nice to watch.”

  • Shantanu United States of America

    “Fantastic location - probably the best spot in Lisbon Staff - excellent. esp. Angel and Erica. diverse, friendly and good co-guests Events and tapas - every night! stayed in 4 bed room”

  • Omar United Arab Emirates

    “it’s location is just perfect. it’s in the city center so it’s so accessible. Valentin and his team are amazing — very hospitable and caring.”

  • Sally Taiwan

    “There are events every night in the hostel. The staff was super friendly. They give you a map and show you all the interesting places you can visit in Madrid. Bathrooms are clean. Fresh churros available in the morning.”

  • Hiral United Kingdom

    “2nd time back at the hostel and it was amazing if not better than the first time. The staff are what make this place, always going the extra mile to ensure guests are happy and have what they need. A beautiful place to lounge, meet people, and have fun. 🙏”

  • Lieke Netherlands

    “The staff was really nice and there was a great atmosphere. It is the perfect place to stay when you travel alone in Madrid!”

  • Mhamed United States of America

    “Like the fact that the bed is not double bunk up and down instead it is a twin bed with nobody climbing on you or you climbing on someone. Also the room I stayed was spacious so there was plenty of room between beds.”

  • Arnold Spain

    “in the center of the city, close to everything I want to go.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hola y buenos dias :) I am interested in coming to your hostel, I would like to ask a few questions as this is my first time ever that I will stay in a hostel I don't have any idea on how it works (excuse me for the ignorace in the subject.. jaja) 1.I would like to know how and where my luggage will be stored? is it safe? If for example I buy stuff during my trip in the city - where I will put them when I return to the hostel? 2. Is there any safe for money/passports etc.? 3. Is it possible to request a late night checkout? (not a problem to pay a little more) 4. I will be happy to receive any useful information you might have about how is it to stay in a hostel for people who never been Estoy esperando tu respuesta Muchas gracias y saludos de Israel, Ofir.
    Hello Ofir, nice to hear that your very first experience will be with us!!! Welcome! We have a storage room for your lugagge and its safe cause only us have the key. Every bed has its own locker (and padlock) that you can keep all the stuff you buy, also passaport or money, its vey safe! We have a 24 h reception, so, you are free to choose the best time to do your check in or check out, without any addcional charge. The rooms arfe big and has only normal beds (no bunk beds). We also do free dinner every night, drinking games and party! Some days on the week we do some trips to places nearby (Segovia and Toleado) for free, you just need to pay the transportation. I hope I could help you. If you need any more help or have question, let me know. Kind Regards. Brenda Rocha SungateOne
    Answered on October 30, 2019
  • I would like to know if you receive packages from online shoppings the days before my arriving so I can pick them up when I’m there.
    It´s possible. Just let us know when you know it arrived to the hostel so that we can keep it until you arrive.
    Answered on January 14, 2020
  • If I arrive to Madrid before checkin at 1pm, is it possible to store luggage before check in?
    Yes, of course! :)
    Answered on February 19, 2022
  • Hi, I plan on arriving for 6 nights in February, wanted to check if you've got any activities for travellers in the hostel. Thank you😊
    Hi! For the moment due to the high amount of cases of covid all activities are cancelled but hopefully at the time you arrive we'll be back with our full schedule. Visit our ig for more info. See you soon! :)
    Answered on January 6, 2022
  • I arrive early Thursday morning. Is there any possible way to leave my luggage or maybe check in early?
    The check-in is at 2pm. You can always arrive before and we can keep your luggage in a locked room, free of charge. You can also use our facilities while waiting for your room. And we'll do our best to have your room ready as soon as possible
    Answered on October 20, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Preciados Street
    0 miles
  • Monastery of las Descalzas Reales
    0.1 miles
  • Muñoz Seca Theatre
    0.1 miles
  • Gran Via
    0.1 miles
  • Principe Gran Via Theatre
    0.1 miles
  • Puerta del Sol
    0.1 miles
  • Real Academia de Bellas Artes de San Fernando
    0.2 miles
Restaurants & cafes
  • Cafe/Bar El gourmet
    0.1 miles
  • Restaurant Kaixo
    0.1 miles
Top attractions
  • Plaza Mayor
    0.3 miles
  • Royal Palace of Madrid
    0.5 miles
  • Thyssen-Bornemisza Museum
    0.5 miles
  • Prado Museum
    0.7 miles
  • Temple of Debod
    0.8 miles
  • Atocha Train Station
    1 miles
  • Retiro Park
    1.1 miles
  • Parque de Atracciones de Madrid
    2.4 miles
  • Santiago Bernabéu Stadium
    2.4 miles
  • Chamartin Station
    3.8 miles
Public transit
  • Subway Callao Metro Station
    0.1 miles
  • Subway Sol Metro Station
    0.1 miles
  • Subway Gran Via Station Metro Station
    0.2 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    8.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Sungate ONE

Most popular amenities

Free WiFi
Family rooms
Non-smoking rooms
Heating
Laundry
Daily housekeeping
Kitchen
  • Shared kitchen
Activities
  • Movie nights
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Laundry Additional charge
Safety & security
  • Key access
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • Catalan
  • English
  • Spanish
  • Polish
  • Portuguese
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sungate ONE takes special requests – add in the next step!

Check-in

1:00 PM - 10:30 PM

Check-out

6:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

Check-in is only possible for guests between 18 and 45 years old

Pets

Pets are not allowed.

Groups

When booking for more than 6 people, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Sungate ONE accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Sungate ONE of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sungate ONE

  • From the nearest airport, you can get to Sungate ONE by:

    • Subway/Metro 45min

  • Sungate ONE offers the following activities/services (charges may apply):

    • Movie nights

  • Sungate ONE is 800 feet from the center of Madrid.

  • The prices at Sungate ONE may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Sungate ONE is from 1:00 PM, and check-out is until 11:00 AM.