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Thompson Madrid, a Hyatt Brand

Plaza del Carmen S/N, Madrid City Center, 28013 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 154 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
154 reviews

There is an excellent restaurant. The breakfast was fantastic -- wonderful pastries, breads, and fruit, followed by a lovely main course. And I loved the bathroom, very large and beautiful. The hotel was very stylish.

Mark United States of America

in the city center parking car is in 100 meter it’s

Nader Kuwait

Excellent staff especially the staff at the main door and bellboys.

Bilal Saudi Arabia

Amazing location helpful staff great spacious room

Bader Kuwait

Everything was top notch. The room was beautiful and the lounge was very nice and comfortable. Breakfast was amazing, especially the fresh pastries every morning. However, the best part was the service. Every staff member was so courteous, nice, and happy to help in any way. The service is what set the Thompson hotel apart from other hotels. 10/10.

Aaron United States of America

location, the hotel and staff very professional, supportive and welcoming.

Abdulaziz Saudi Arabia

The hotel design and the breakfast. The bellman was very helpful as he carried the luggage for a long distance because the street was closed and it was raining.

A Canada

staff very nice and friendly location is perfect and rooms very comfortable

Samir Saudi Arabia

High class new boutique hotel , they really deserve the review , great staff , amazing rooms , good vibes and cocktails in the lobby area and great location, really 10/10

Nevo Philippines

The breakfast is really indulgent and rich, an amazingly, designed hotel in best location, big room and very kind staff, a hotel of this level must return. thank you very much ♥♥♥

Adva Israel
8.9
Excellent
154 reviews
  • What guests loved the most:
  • “There is an excellent restaurant. The breakfast was fantastic -- wonderful pastries, breads, and fruit, followed by a lovely main course. And I loved the bathroom, very large and beautiful.”
    Mark Mark United States of America United States of America
  • “in the city center parking car is in 100 meter it’s”
    Nader Nader Kuwait Kuwait
  • “Excellent staff especially the staff at the main door and bellboys.”
    Bilal Bilal Saudi Arabia Saudi Arabia
  • “Amazing location helpful staff great spacious room”
    Bader Bader Kuwait Kuwait
  • “Everything was top notch. The room was beautiful and the lounge was very nice and comfortable. Breakfast was amazing, especially the fresh pastries every morning.”
    Aaron Aaron United States of America United States of America
  • “location, the hotel and staff very professional, supportive and welcoming.”
    Abdulaziz Abdulaziz Saudi Arabia Saudi Arabia
  • “The hotel design and the breakfast. The bellman was very helpful as he carried the luggage for a long distance because the street was closed and it was raining.”
    A A Canada Canada
  • “staff very nice and friendly location is perfect and rooms very comfortable”
    Samir Samir Saudi Arabia Saudi Arabia
  • “High class new boutique hotel , they really deserve the review , great staff , amazing rooms , good vibes and cocktails in the lobby area and great location, really 10/10”
    Nevo Nevo Philippines Philippines
  • “The breakfast is really indulgent and rich, an amazingly, designed hotel in best location, big room and very kind staff, a hotel of this level must return. thank you very much ♥♥♥”
    Adva Adva Israel Israel

Categories:

  • Staff 9.6
  • Facilities 9.1
  • Cleanliness9.3
  • Comfort 9.5
  • Value for money8.3
  • Location9.2
High score for Madrid
8.9
Excellent
154 reviews
Categories:
Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.5
Value for money
8.3
Location
9.2
Free WiFi
8.8
High score for Madrid
Filters
City view
Pet friendly
Outdoor swimming pool
Free WiFi
Terrace
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access

Thompson Madrid, a Hyatt Brand has a seasonal outdoor swimming pool, fitness center, a terrace and restaurant in Madrid. This 5-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.

At the hotel rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bath or shower, free toiletries and a hairdryer. All rooms are equipped with a coffee machine, while some rooms have a balcony and others also feature city views. At Thompson Madrid, a Hyatt Brand the rooms include bed linen and towels.

Guests at the accommodation can enjoy an à la carte breakfast.

Popular points of interest near Thompson Madrid, a Hyatt Brand include Gran Via Station Metro Station, Gran Via and Thyssen-Bornemisza Museum. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 8.1 miles from the hotel.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Thompson Madrid, a Hyatt Brand has been welcoming Booking.com guests since May 23, 2022
Hotel chain/brand:
Thompson Hotels

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities
Outdoor swimming pool
Parking
Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Fitness center
Restaurant
Bar

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.2

Saved to 1368 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.5
Value for money
8.3
Location
9.2
Free WiFi
8.8
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Mark
    United States of AmericaUnited States of America
    “There is an excellent restaurant. The breakfast was fantastic -- wonderful pastries, breads, and fruit, followed by a lovely main course. And I loved the bathroom, very large and beautiful. The hotel was very stylish.”
  • Nader
    KuwaitKuwait
    “in the city center parking car is in 100 meter it’s”
  • Bilal
    Saudi ArabiaSaudi Arabia
    “Excellent staff especially the staff at the main door and bellboys.”
  • Bader
    KuwaitKuwait
    “Amazing location helpful staff great spacious room”
  • Aaron
    United States of AmericaUnited States of America
    “Everything was top notch. The room was beautiful and the lounge was very nice and comfortable. Breakfast was amazing, especially the fresh pastries every morning. However, the best part was the service. Every staff member was so courteous,...”
  • Abdulaziz
    Saudi ArabiaSaudi Arabia
    “location, the hotel and staff very professional, supportive and welcoming.”
  • A
    CanadaCanada
    “The hotel design and the breakfast. The bellman was very helpful as he carried the luggage for a long distance because the street was closed and it was raining.”
  • Samir
    Saudi ArabiaSaudi Arabia
    “staff very nice and friendly location is perfect and rooms very comfortable”
  • Nevo
    PhilippinesPhilippines
    “High class new boutique hotel , they really deserve the review , great staff , amazing rooms , good vibes and cocktails in the lobby area and great location, really 10/10”
  • Adva
    IsraelIsrael
    “The breakfast is really indulgent and rich, an amazingly, designed hotel in best location, big room and very kind staff, a hotel of this level must return. thank you very much ♥♥♥”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you provide a baby cot for 1 yr old
    Dear guest, Warm greeting from Thompson Madrid! Yes, we provide cots for babies! We hope to have you soon at the Thompson and that you can live the Thompson experience! Kind regards, Thompson team
    Answered on 15 February 2023
  • I am curious in booking a room I will be travelling with my dog is 15 kg. Do you have a pet fee and can I select any room available?
    Dear guest, We are pet friendly, the maximum weight accepted is 10 kg, and the supplement is 50€ per night, one pet per room accepted. We remain at your entire disposal for any further assistance. Kind regards, Thompson team
    Answered on 22 May 2023
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Mediterranean
    • Dietary options
      Vegetarian
Amenities of Thompson Madrid, a Hyatt Brand
Great facilities! Review score, 9.1
Most popular amenities
Outdoor swimming pool
Parking
Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Fitness center
Restaurant
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Walking tours
    Additional charge
  • Bar crawls
    Additional charge
  • Temporary art galleries
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs € 30 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • Adults only
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Beach umbrellas
    Additional charge
  • Beach chairs/Loungers
  • Public Bath
    Additional charge
  • Open-air bath
    Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Thompson Madrid, a Hyatt Brand takes special requests – add in the next step!

Check-in

From 3:00 PM to 7:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 5:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Thompson Madrid, a Hyatt Brand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Piscina n.º 1: Closed from Tue, May 09, 2023 until Thu, May 25, 2023

Piscina n.º 1: Closed from Sun, Oct 22, 2023 until Sun, Apr 14, 2024

FAQs about Thompson Madrid, a Hyatt Brand

  • Thompson Madrid, a Hyatt Brand has 1 restaurant:

    • Restaurante #1

  • Thompson Madrid, a Hyatt Brand offers the following activities/services (charges may apply):

    • Fitness center
    • Evening entertainment
    • Live sports events (broadcast)
    • Personal trainer
    • Bicycle rental
    • Walking tours
    • Public Bath
    • Locker rooms
    • Yoga classes
    • Bar crawls
    • Open-air bath
    • Temporary art galleries
    • Fitness
    • Live music/Performance
    • Swimming pool
    • Fitness classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Thompson Madrid, a Hyatt Brand may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Thompson Madrid, a Hyatt Brand is 800 feet from the center of Madrid.

  • Room options at Thompson Madrid, a Hyatt Brand include:

    • Double
    • Suite

  • Check-in at Thompson Madrid, a Hyatt Brand is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Thompson Madrid, a Hyatt Brand can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • À la carte