Hotel
Travel Sustainable property

Hotel Urban

Carrera San Jerónimo, 34, Madrid City Center, 28014 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1432 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,432 reviews

Breakfast had lots of options and all were delicious. Staff throughout hotel were excellent and always helpful. Doormen were friendly and efficient!

Pamela United States of America

Great location yet in a quieter side of Madrid. The rooms are nice and clean. The staff are very customer service oriented. I liked the modern feel of the hotel. Did not have a chance to eat at their restaurant though.

Karina United States of America

Staff was very welcoming and the hotel property is amazing. We loved the collection and overall feel.

Jinks United States of America

Great location, very modern decor. very helpful staff.

Donna United States of America

Location was stupendous. Walking distance to museums and major plazas.

Carolyn United States of America

Beautiful style/aesthetic. The staff was very professional and accommodating. Excellent location.

Mark United States of America

The decoration and the ambiences, the exposition in the lower floor. The colors of choice couldn’t be more on point with the rest.

Vieira United States of America

Modern hotel. Beautifully decorated. Terrace bar was very fun. Staff were great.

Brian United States of America

Property location was exceptional. Walking distance from all major restaurants and places we needed to go. Staff was very friendly and catered to all our requests at all hours of the night. Rooms look more spacious then seen in pictures. I was worried that the duplex apartment would be small but turned out much bigger than expected. Very nice amenities from The White Company in the bathrooms. Good security at night as concierge must open the door for you. Price was very very good for the hotel overall for what we got. Best thing was that we checked out at 2pm and staff was so friendly and never called us once telling us to leave as it is usually at 12pm.

Fadi United Arab Emirates

Outstanding position. Beautiful design hotel with unique pieces of art. Super friendly staff. Also the one-star Michelin restaurant is excellent

Francesco Italy
8.8
Excellent
1,432 reviews
  • What guests loved the most:
  • “Breakfast had lots of options and all were delicious. Staff throughout hotel were excellent and always helpful. Doormen were friendly and efficient!”
    Pamela Pamela United States of America United States of America
  • “Great location yet in a quieter side of Madrid. The rooms are nice and clean. The staff are very customer service oriented. I liked the modern feel of the hotel.”
    Karina Karina United States of America United States of America
  • “Staff was very welcoming and the hotel property is amazing. We loved the collection and overall feel.”
    Jinks Jinks United States of America United States of America
  • “Great location, very modern decor. very helpful staff.”
    Donna Donna United States of America United States of America
  • “Location was stupendous. Walking distance to museums and major plazas.”
    Carolyn Carolyn United States of America United States of America
  • “Beautiful style/aesthetic. The staff was very professional and accommodating. Excellent location.”
    Mark Mark United States of America United States of America
  • “The decoration and the ambiences, the exposition in the lower floor. The colors of choice couldn’t be more on point with the rest.”
    Vieira Vieira United States of America United States of America
  • “Modern hotel. Beautifully decorated. Terrace bar was very fun. Staff were great.”
    Brian Brian United States of America United States of America
  • “Property location was exceptional. Walking distance from all major restaurants and places we needed to go. Staff was very friendly and catered to all our requests at all hours of the night.”
    Fadi Fadi United Arab Emirates United Arab Emirates
  • “Outstanding position. Beautiful design hotel with unique pieces of art. Super friendly staff. Also the one-star Michelin restaurant is excellent”
    Francesco Francesco Italy Italy

Categories:

  • Staff9.4
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.4
  • Location9.7
  • Free WiFi8.9

Stay in the heart of Madrid – Excellent location – show map

This boutique hotel houses a permanent display of art from Papua New Guinea. Hotel Urban has a small rooftop swimming pool and a terrace open in summer, and a cocktail bar.

The hotel has beautiful design, and facilities include a gym.

The hotel features a Michelin-starred restaurant: CEBO, with Aurelio Morales as the main chef. There is also a cocktail-bar on the roof-top terrace "La terraza del Urban", and a gastro-pub Glass-Mar with chef-made tapas and cocktails.

The décor of the hotel and the rooms includes special lighting, natural wood and stone and Oriental art. All rooms are soundproofed and offer free wired internet, a flat-screen TV and a DVD player.

The Thyssen-Bornemisza Gallery is 650 feet away. Puerta del Sol, Madrid’s main square, is just 1,000 feet away.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hotel Urban has been welcoming Booking.com guests since Mar 27, 2004
 Hotel chain/brand: Derby Hotels

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Saved to 12909 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Hotel Urban

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 1,432 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.4
  • Location9.7
  • Free WiFi8.9

Select topics to read reviews:

See what guests loved the most:

  • Pamela
    United States of AmericaUnited States of America
    “Breakfast had lots of options and all were delicious. Staff throughout hotel were excellent and always helpful. Doormen were friendly and efficient!”
  • Karina
    United States of AmericaUnited States of America
    “Great location yet in a quieter side of Madrid. The rooms are nice and clean. The staff are very customer service oriented. I liked the modern feel of the hotel. Did not have a chance to eat at their restaurant though.”
  • Jinks
    United States of AmericaUnited States of America
    “Staff was very welcoming and the hotel property is amazing. We loved the collection and overall feel.”
  • Donna
    United States of AmericaUnited States of America
    “Great location, very modern decor. very helpful staff.”
  • Carolyn
    United States of AmericaUnited States of America
    “Location was stupendous. Walking distance to museums and major plazas.”
  • Mark
    United States of AmericaUnited States of America
    “Beautiful style/aesthetic. The staff was very professional and accommodating. Excellent location.”
  • Vieira
    United States of AmericaUnited States of America
    “The decoration and the ambiences, the exposition in the lower floor. The colors of choice couldn’t be more on point with the rest.”
  • B
    Brian
    United States of AmericaUnited States of America
    “Modern hotel. Beautifully decorated. Terrace bar was very fun. Staff were great.”
  • Fadi
    United Arab EmiratesUnited Arab Emirates
    “Property location was exceptional. Walking distance from all major restaurants and places we needed to go. Staff was very friendly and catered to all our requests at all hours of the night. Rooms look more spacious then seen in pictures. I was...”
  • Francesco
    ItalyItaly
    “Outstanding position. Beautiful design hotel with unique pieces of art. Super friendly staff. Also the one-star Michelin restaurant is excellent”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • do you have rooms or sweet for smokers
    Urban hotel is a 100% non-smoking property. We have an area on the top of the hotel, the Terrace, where clients are able to smoke protected from the w...
    Answered on February 5, 2020
  • I am hoping to book the Urban for the dates of 23 Oct to 27 Oct,will CEBO be open please?
    We are defining our gastronomic offer , you can get back to us in the near future and we will provide you the exact date.
    Answered on September 23, 2022
  • Hello, what date does the swimming pool open in 2022?
    Dera Sir or Madam, Thank you for your message, The pool is officially open only over the summer season. Best regards, Front Desk
    Answered on January 7, 2022
  • Hi. Do the rooms come equipped with hair dryers?
    Good morning, Yes, we have hair dryer in all rooms. Kind regards
    Answered on October 11, 2021
  • Will the bar be open during our stay of 4-7
    Good morning, We have the terrace open. Kind regards
    Answered on October 1, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Restaurante Cebo

    Food: Catalan, Mediterranean, Spanish, Local

    Menu: À la carte

Amenities of Hotel Urban

Most popular amenities

1 swimming pool
Parking
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Bar
Outdoors
  • Sun deck
  • Terrace
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 33 per day.
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
  • Pool bar
  • Plunge pool
  • Pool with view
Spa
  • Fitness
  • Beach chairs/Loungers
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

House rules Hotel Urban takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 12 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 12 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Hotel Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

The pool is seasonal and only open for the months of June-July-August

Please inform Hotel Urban of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Urban

  • Hotel Urban offers the following activities/services (charges may apply):

    • Fitness center
    • Solarium
    • Swimming pool
    • Fitness

  • Guests staying at Hotel Urban can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Room options at Hotel Urban include:

    • Twin/Double
    • Suite

  • Hotel Urban has 1 restaurant:

    • Restaurante Cebo

  • Check-in at Hotel Urban is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Urban is 1,300 feet from the center of Madrid.

  • The prices at Hotel Urban may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Hotel Urban by:

    • Train 15min
    • Taxi 25min
    • Airport shuttle (public) 35min