This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Westin Palace offers elegant facilities only 330 yards from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV. Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.9
Value for money
7.6
Location
9.5
Select topics to read reviews:

Guests who stayed here loved

  • Ronald
    United States of America United States of America
    The hotel is being renovated in the lobby. We might have stayed elsewhere, but really didn't matter. Great staff , great location
  • Victoria
    United States of America United States of America
    The. Bedroom is great size for stay. The location is reasonable to close all the shopping and dining areas. The reception is friendly, with very helpful suggestions and information for someone like us stay at Madrid for only a night.
  • Sarah
    Saudi Arabia Saudi Arabia
    The hotel is situated in an excellent location and boasts a staff that is both wonderful and very helpful. Their attentiveness and willingness to assist made a positive impression from the outset.
  • Erika
    United States of America United States of America
    The perfect location for our 5-day trip to Madrid! Convenient to the Prado and Thyssen and Reina museums, plus El Retiro park. We could pop into our room for a quick refresh between sights. We loved the newly renovated room -- was light, bright...
  • Victor
    Austria Austria
    Location is really prime. Breakfast was good. Gym was ok but could be better.
  • Catherine
    United States of America United States of America
    Ion was sick for a few days and room service was wonderful!
  • A
    Ana
    United States of America United States of America
    Excellent Location and Clean. Love the hotel and very friendly staff.
  • Anderson
    United States of America United States of America
    Outstanding facility and staff. Great location. Its restaurant and bar are excellent and a surprisingly good value.
  • Anne
    United States of America United States of America
    I got to Madrid earlier than check-in and they were very accommodating and my room was ready early. Once inside, the room itself was exactly what I needed after a long week of exploring around Spain.
  • Marc
    Angola Angola
    We have stayed at this hotel 4 times last year so we very much the location and the comfort. This time we got a newly renovated room.

Hotel area info

Restaurants
1 Restaurant On Site

  • La Rotonda Restaurant
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Westin Palace, Madrid
Great facilities! Review score, 8.4

Most popular amenities

  • Private Parking
  • Wifi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental

Living Area

  • Fireplace
  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and costs € 19 per 24 hours.

Parking
Private parking is available on site (reservation is not needed) and costs € 40 per day.

  • Valet parking
  • Parking garage

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Locker rooms
  • Fitness
  • Massage chair
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • French

House rules
The Westin Palace, Madrid takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

FAQs about The Westin Palace, Madrid

  • Check-in at The Westin Palace, Madrid is from 3:00 PM, and check-out is until 12:00 PM.

  • The Westin Palace, Madrid has 1 restaurant:

    • La Rotonda Restaurant

  • The Westin Palace, Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Pedicure
    • Beauty services
    • Body treatments
    • Locker rooms
    • Hair coloring
    • Hair treatments
    • Massage chair
    • Bicycle rental
    • Haircut
    • Facial treatments
    • Body scrub
    • Manicure
    • Hairstyling
    • Fitness

  • Room options at The Westin Palace, Madrid include:

    • Twin
    • Double
    • Suite

  • The Westin Palace, Madrid is 2,300 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Westin Palace, Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at The Westin Palace, Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • American
    • Buffet