Hotel
 The Westin Palace, Madrid

Travel Sustainable property

Plaza de las Cortes, 7, Madrid City Center, 28014 Madrid, Spain – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 819 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
819 reviews

the location was perfect, helpful staff and great concierge where they solved an issue with our flight.

Mubarak Qatar

The best was the location - really near the Prado, other museums and great restaurants.

Jeanne United States of America

listen. what’s not to like here. it’s classy. clean. great staff. great location

Matt United States of America

The hotel is gorgeous! The location is great, but it was the staff and room that put it over the top. The bed was super comfortable and we were able to get it dark enough to take an afternoon nap. The had our room ready for us early and even treated us with champagne for my husband's birthday. We'll definitely be back if we find ourselves in Madrid again.

Jessica United States of America

beautifully maintained, friendly and accommodating staff

Dana United States of America

everything was great, staff helpful and friendly, suite was clean and well furnished, overall was great stay with my family, will be my first choice next time when i visit Madrid

Nizar Saudi Arabia

Location and the staff were very welcoming and willing to help

Saeed Qatar

Nice hotel beautiful nice stuff friendly nice food

Abdullah Saudi Arabia

classic and clean, hotel is a landmark, you pay for the location and the name

Caroline Switzerland

Beautifully maintained, with a staff that really cares that hotel guests are enjoying their stay.

Lisa United States of America
8.5
Very Good
819 reviews
  • What guests loved the most:
  • “the location was perfect, helpful staff and great concierge where they solved an issue with our flight.”
    Mubarak Mubarak Qatar Qatar
  • “The best was the location - really near the Prado, other museums and great restaurants.”
    Jeanne Jeanne United States of America United States of America
  • “listen. what’s not to like here. it’s classy. clean. great staff. great location”
    Matt Matt United States of America United States of America
  • “The hotel is gorgeous! The location is great, but it was the staff and room that put it over the top. The bed was super comfortable and we were able to get it dark enough to take an afternoon nap.”
    Jessica Jessica United States of America United States of America
  • “beautifully maintained, friendly and accommodating staff”
    Dana Dana United States of America United States of America
  • “everything was great, staff helpful and friendly, suite was clean and well furnished, overall was great stay with my family, will be my first choice next time when i visit Madrid”
    Nizar Nizar Saudi Arabia Saudi Arabia
  • “Location and the staff were very welcoming and willing to help”
    Saeed Saeed Qatar Qatar
  • “Nice hotel beautiful nice stuff friendly nice food”
    Abdullah Abdullah Saudi Arabia Saudi Arabia
  • “classic and clean, hotel is a landmark, you pay for the location and the name”
    Caroline Caroline Switzerland Switzerland
  • “Beautifully maintained, with a staff that really cares that hotel guests are enjoying their stay.”
    Lisa Lisa United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort9.0
  • Value for money7.7
  • Location9.5

Stay in the heart of Madrid – Excellent location – show map

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.

The Westin Palace offers elegant facilities only 1,000 feet from the Prado, Thyssen and Reina Sofia Museums.

The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served.

Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV.

Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The Westin Palace, Madrid has been welcoming Booking.com guests since Sept 30, 2004
 Hotel chain/brand: Westin

Show me more

Most popular amenities

Parking
Family rooms
Pet friendly
Spa
WiFi
Non-smoking rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American, Buffet

Private parking at the hotel

Saved to 4623 lists

Availability

When would you like to stay at The Westin Palace, Madrid?

Sorry, reservations for more than 90 nights aren't possible.

Enter your dates to check availability.

Your departure date is invalid.

Check-in date
Check-out date
 
Approximate prices in USD for a 1-night stay
Loading dates...
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose The Westin Palace, Madrid

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.5
Very Good · 819 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.5
  • Cleanliness8.9
  • Comfort9.0
  • Value for money7.7
  • Location9.5

Select topics to read reviews:

See what guests loved the most:

  • Mubarak
    QatarQatar
    “the location was perfect, helpful staff and great concierge where they solved an issue with our flight.”
  • Jeanne
    United States of AmericaUnited States of America
    “The best was the location - really near the Prado, other museums and great restaurants.”
  • Matt
    United States of AmericaUnited States of America
    “listen. what’s not to like here. it’s classy. clean. great staff. great location”
  • Jessica
    United States of AmericaUnited States of America
    “The hotel is gorgeous! The location is great, but it was the staff and room that put it over the top. The bed was super comfortable and we were able to get it dark enough to take an afternoon nap. The had our room ready for us early and even treated...”
  • Dana
    United States of AmericaUnited States of America
    “beautifully maintained, friendly and accommodating staff”
  • Nizar
    Saudi ArabiaSaudi Arabia
    “everything was great, staff helpful and friendly, suite was clean and well furnished, overall was great stay with my family, will be my first choice next time when i visit Madrid”
  • Saeed
    QatarQatar
    “Location and the staff were very welcoming and willing to help”
  • Abdullah
    Saudi ArabiaSaudi Arabia
    “Nice hotel beautiful nice stuff friendly nice food”
  • Caroline
    SwitzerlandSwitzerland
    “classic and clean, hotel is a landmark, you pay for the location and the name”
  • Lisa
    United States of AmericaUnited States of America
    “Beautifully maintained, with a staff that really cares that hotel guests are enjoying their stay.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • do you have rooms for smokers
    We do have rooms for smokers
    Answered on February 13, 2020
  • do you have rooms with balcony.
    Good morning, Please be kindly informed we have few rooms or suites with a step balcony Best regards Laura Arconada Reservations department
    Asked about: Premium Queen Room with City View • Answered on November 16, 2021
  • Hi, do you take dogs / what is the weight limit?
    Good morning, Greetings from Madrid and thank you very much for your interest in our hotel! We are pleased to inform we accept dogs until 18 kgs. Best regards Laura Arconada Reservations department
    Answered on August 23, 2021
  • Do you have a 24h gym?
    Good morning, Greetings from Madrid and thank you very much for your interest in our hotel ! Pleased to informed we have 24 hours gym with your room card. Best regards Laura Arconada Reservations department
    Answered on August 23, 2021
  • Is there a walk in shower on the executive king suite?…and a tv in the separate living room? Thank you
    Good morning, We would like to inform that our Executive Suites have the shower separate from the bathtub and the tv in the living room Best regards Laura Arconada Reservations department
    Asked about: Executive King Suite with City View • Answered on April 11, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Thyssen-Bornemisza Museum
    0.1 miles
  • Congreso de los Diputados
    0.1 miles
  • Neptuno Square
    0.1 miles
  • Neptune Fountain
    0.1 miles
  • Teatro de la Zarzuela
    0.1 miles
  • Paseo del Prado
    0.2 miles
  • Bellas Artes Theatre
    0.2 miles
  • Circulo de Bellas Artes
    0.2 miles
  • Golden Triangle of Art
    0.2 miles
  • Reina Victoria Theatre
    0.2 miles
Top attractions
  • Prado Museum
    0.2 miles
  • Puerta del Sol
    0.4 miles
  • Gran Via
    0.5 miles
  • Retiro Park
    0.6 miles
  • Plaza Mayor
    0.6 miles
  • Atocha Train Station
    0.6 miles
  • Royal Palace of Madrid
    1 miles
  • Temple of Debod
    1.3 miles
  • Parque de Atracciones de Madrid
    2.9 miles
  • Chamartin Station
    3.9 miles
Closest Airports
  • Adolfo Suarez Madrid-Barajas Airport
    8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    La Rotonda Restaurant

    Food: Mediterranean

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: À la carte

Amenities of The Westin Palace, Madrid

Most popular amenities

Parking
Family rooms
Pet friendly
Spa
WiFi
Non-smoking rooms
Bar
Pets
Pets are allowed. No extra charges.
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and costs EUR 19 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 40 per day.
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Paid WiFi
  • Shuttle service (additional charge)
  • Air conditioning
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Massage chair
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules The Westin Palace, Madrid takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express The Westin Palace, Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Westin Palace, Madrid

  • Room options at The Westin Palace, Madrid include:

    • Twin
    • Double
    • Suite

  • From the nearest airport, you can get to The Westin Palace, Madrid by:

    • Airport shuttle (public) 30min

  • The Westin Palace, Madrid is 2,300 feet from the center of Madrid.

  • The Westin Palace, Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Locker rooms
    • Hairstyling
    • Manicure
    • Fitness
    • Haircut
    • Body treatments
    • Facial treatments
    • Massage chair
    • Hair coloring
    • Body scrub
    • Pedicure
    • Beauty services
    • Hair treatments

  • Check-in at The Westin Palace, Madrid is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Westin Palace, Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet

  • The prices at The Westin Palace, Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Palace, Madrid has 1 restaurant:

    • La Rotonda Restaurant