Hotel The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid City Center, 28014 Madrid, Spain – Excellent location – show map – Subway Access
Excellent location – rated 9.5/10! (score from 456 reviews)
Real guests • Real stays • Real opinions
*8.9* Cibeles Fountain: only 6 minutes away! (1,600 feet by foot)
*9.3* Thyssen-Bornemisza Museum: only 2 minutes away! (400 feet by foot)
*8.8* Royal Botanical Garden of Madrid: only 6 minutes away! (1,500 feet by foot)
Sevilla Metro Station: only 5 minutes away! (1,300 feet by foot)
Banco de Espana Metro Station: only 5 minutes away! (1,350 feet by foot)
*8.7* Plaza de Cibeles: only 6 minutes away! (1,550 feet by foot)
*9.0* Paseo del Prado: only 4 minutes away! (900 feet by foot)
Congreso de los Diputados: only 2 minutes away! (450 feet by foot)
*8.6* Neptune Fountain: only 2 minutes away! (450 feet by foot)
*8.3* Reina Victoria Theatre: only 5 minutes away! (1,200 feet by foot)
Beautiful building, great location and a very professional and friendly staff. Always my choice when visiting Madrid.
Puerto RicoRoom was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants
United States of AmericaElegant, historic hotel. Great breakfast buffet. Excellent service.
United States of AmericaWe chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.
United States of AmericaLocation Great .. in the middle of everything . We didn't need to take a taxi except from and to train station because we have three large bags . Staff : Amazing .. we had an issue with my credit card but staff were very understanding and patient .. till I solved the issue withy bank . special thanks to (( stephanie )) from reception department for her great help . Breakfast : On of the best .. Room : We got one of the classic furniture rooms .. Neptune fountain view . Large room bit and super clean . No USP chargers .. bathtub only . Interior : Classy and Chic 👌
Saudi ArabiaI have stayed at the Palace hotel off and on since 1978 and the coffee is pretty terrible: not good quality and cooked too hard. In addition, the little white salt and pepper shakers (I suppose ‘iconic’ Westin group kit) are a disgrace in an institution of the Palac’s standing - better to have salt flakes and coarse ground BLACK pepper in tiny bowls such are used for the olive oil
CanadaBest location in Madrid. Walking distance to almost all touristic attractions and shopping areas.
United Arab EmiratesConcierge staff were amazing! Very helpful! Hotel is lovely and all staff were terrific. Would highly recommend!
United States of AmericaI have been staying at the Palace for more than 40 years. The rooms overlooking Neptune's Fountain are perfect (try 428). The location could not be better. Terrific Rincon de Esteban Restaurant is 2 blocks away; Prado is one block. Staff are always wonderful. Excellent buffet breakfast and great bar. Perfect for business, solo, or family travelers.
United States of Americathe history of the building and that its survived as a hotel from its beginning. Good that hotel is not too over refurbished and keeps its character, individuality and uniqueness. Staff is helpful and professional.
Estonia
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The Westin Palace, Madrid
- What guests loved the most:
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Clara
Puerto Rico
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Patty
United States of America
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Dr
United States of America
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Karen
United States of America
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Alkatheeri
Saudi Arabia
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Murdoch
Canada
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Angle
United Arab Emirates
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Deborah
United States of America
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Lynn
United States of America
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Hillar
Estonia
Extra health & safety measures
Stay in the heart of Madrid – Excellent location – show map
One of our top picks in Madrid.This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.
The Westin Palace offers elegant facilities only 1,000 feet from the Prado, Thyssen and Reina Sofia Museums.
The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served.
Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV.
Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.
This is our guests' favorite part of Madrid, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.7 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“location was great”
51 related reviews
“wonderful staff”
38 related reviews
“beautiful building”
26 related reviews
Located in the heart of Madrid, this hotel has an excellent location score of 9.5
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Halal, Asian, American, Buffet
Good Coffee!
Private parking at the hotel
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| Max adults: 3. Max children: 2 |
Deluxe Twin Room
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| Max adults: 3. Max children: 2 |
Deluxe King Room
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| Max adults: 3. Max children: 2 |
Premium Queen Room with City View
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| Max adults: 3. Max children: 2 |
Premium Twin Room with City View
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| Max adults: 3. Max children: 2 |
Premium King Room with City View
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| Max adults: 3. Max children: 2 |
Executive Twin Room
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| Max adults: 3. Max children: 2 |
Executive King Room
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| Max adults: 3. Max children: 2 |
Premium Twin Room with Neptuno Fountain View
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| Max adults: 3. Max children: 2 |
Premium King Room with Neptuno Fountain View
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| Max adults: 4. Max children: 3 |
Executive King Suite with City View
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| Max adults: 4. Max children: 3 |
Executive King Suite
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| Max adults: 4. Max children: 3 |
Royal Suite with Neptuno Fountain View
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| Max adults: 4. Max children: 3 |
Junior Suite
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About The Westin Palace, Madrid
Welcoming Booking.com guests since Sept 30, 2004
We speak your language
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5 reasons to choose The Westin Palace, Madrid
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Madrid
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Thyssen-Bornemisza Museum0.1 miles
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Congreso de los Diputados0.1 miles
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Neptuno Square0.1 miles
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Neptune Fountain0.1 miles
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Teatro de la Zarzuela0.1 miles
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Paseo del Prado0.2 miles
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Bellas Artes Theatre0.2 miles
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Circulo de Bellas Artes0.2 miles
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Golden Triangle of Art0.2 miles
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Reina Victoria Theatre0.2 miles
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Market Anton Martin Market0.5 miles
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Market San Anton Market0.6 miles
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Market San Miguel Market0.7 miles
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Prado Museum0.2 miles
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Puerta del Sol0.4 miles
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Gran Via0.5 miles
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Retiro Park0.6 miles
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Plaza Mayor0.6 miles
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Atocha Train Station0.6 miles
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Royal Palace of Madrid1 miles
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Temple of Debod1.3 miles
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Parque de Atracciones de Madrid2.9 miles
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Chamartin Station3.9 miles
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Adolfo Suarez Madrid-Barajas Airport8 miles
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RetryLa Rotonda Restaurant
Food: Mediterranean
Open for: Breakfast, Brunch, Lunch, Dinner
Amenities of The Westin Palace, Madrid Great facilities! Review score, 8.7
Most popular amenities
Outdoors
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Free! Pets are allowed. No extra charges.
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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WiFi is available in the hotel rooms and costs EUR 19 per 24 hours.
Parking
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Parking options available
- Parking garage
- Secure parking
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
Cleaning Services
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Paid WiFi
- Shuttle service (additional charge)
- Air conditioning
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Health & Wellness Facilities
- Locker rooms
- Fitness
- Massage chair
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty services
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Safety features
- Face masks for guests available
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/out
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
- French
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
The Westin Palace, Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about The Westin Palace, Madrid
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Room options at The Westin Palace, Madrid include:
- Twin
- Double
- Suite
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From the nearest airport, you can get to The Westin Palace, Madrid by:
- Airport shuttle (public) 30min
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The prices at The Westin Palace, Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The Westin Palace, Madrid has 1 restaurant:
- La Rotonda Restaurant
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The Westin Palace, Madrid offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Hair coloring
- Hair treatments
- Massage chair
- Beauty services
- Body treatments
- Pedicure
- Locker rooms
- Facial treatments
- Hairstyling
- Manicure
- Fitness
- Haircut
- Body scrub
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The following parking options are available to guests staying at The Westin Palace, Madrid (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Parking garage
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Check-in at The Westin Palace, Madrid is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at The Westin Palace, Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Halal
- Asian
- American
- Buffet
