Name: Westin Palace Hotel
Address: Plaza de las Cortes, 7, Madrid City Center, 28014 Madrid, Spain, Plaza de las Cortes, 7, Community of Madrid, 28014, Spain
Price range: Prices for upcoming dates start at $264 per night (We Price Match)
Rating: 8.7

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Facilities
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Guest reviews (649)

Hotel Westin Palace Hotel

This neighborhood is a great choice for travelers interested in tapas, architecture and parks – Check location Plaza de las Cortes, 7, Madrid City Center, 28014 Madrid, Spain – This neighborhood is a great choice for travelers interested in tapas, architecture and parks – Check location Excellent location – show map

A bed or beds in a room at Westin Palace Hotel

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A restaurant or other place to eat at Westin Palace Hotel

*8.9* Cibeles Fountain: only 6 minutes away! (1,600 feet by foot)

*9.3* Thyssen-Bornemisza Museum: only 2 minutes away! (400 feet by foot)

*8.8* Royal Botanical Garden of Madrid: only 6 minutes away! (1,500 feet by foot)

Sevilla Metro Station: only 5 minutes away! (1,300 feet by foot)

Banco de Espana Metro Station: only 5 minutes away! (1,350 feet by foot)

*8.7* Plaza de Cibeles: only 6 minutes away! (1,550 feet by foot)

*9.0* Paseo del Prado: only 4 minutes away! (900 feet by foot)

Congreso de los Diputados: only 2 minutes away! (450 feet by foot)

*8.6* Neptune Fountain: only 2 minutes away! (450 feet by foot)

*8.2* Reina Victoria Theatre: only 5 minutes away! (1,200 feet by foot)

Lock in a great price for Westin Palace Hotel – rated 8.7 by recent guests!

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Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants

Patty

United States of America

Elegant, historic hotel. Great breakfast buffet. Excellent service.

United States of America

We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.

Karen

United States of America

Location Great .. in the middle of everything . We didn't need to take a taxi except from and to train station because we have three large bags . Staff : Amazing .. we had an issue with my credit card but staff were very understanding and patient .. till I solved the issue withy bank . special thanks to (( stephanie )) from reception department for her great help . Breakfast : On of the best .. Room : We got one of the classic furniture rooms .. Neptune fountain view . Large room bit and super clean . No USP chargers .. bathtub only . Interior : Classy and Chic 👌

Alkatheeri

Saudi Arabia

I have stayed at the Palace hotel off and on since 1978 and the coffee is pretty terrible: not good quality and cooked too hard. In addition, the little white salt and pepper shakers (I suppose ‘iconic’ Westin group kit) are a disgrace in an institution of the Palac’s standing - better to have salt flakes and coarse ground BLACK pepper in tiny bowls such are used for the olive oil

Murdoch

Canada

Best location in Madrid. Walking distance to almost all touristic attractions and shopping areas.

Angle

United Arab Emirates

Concierge staff were amazing! Very helpful! Hotel is lovely and all staff were terrific. Would highly recommend!

Deborah

United States of America

I have been staying at the Palace for more than 40 years. The rooms overlooking Neptune's Fountain are perfect (try 428). The location could not be better. Terrific Rincon de Esteban Restaurant is 2 blocks away; Prado is one block. Staff are always wonderful. Excellent buffet breakfast and great bar. Perfect for business, solo, or family travelers.

Lynn

United States of America

the history of the building and that its survived as a hotel from its beginning. Good that hotel is not too over refurbished and keeps its character, individuality and uniqueness. Staff is helpful and professional.

Hillar

Estonia

The location can’t be beaten, the healthy options in the many are always great as was the small but functional fitness center.

Juan

Mexico

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9.4

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms

What guests loved the most:
“Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants”

Patty United States of America
“Elegant, historic hotel. Great breakfast buffet. Excellent service.”

Dr United States of America
“We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill!”

Karen United States of America
“Location Great .. in the middle of everything . We didn't need to take a taxi except from and to train station because we have three large bags . Staff : Amazing ..”

Alkatheeri Saudi Arabia
“I have stayed at the Palace hotel off and on since 1978 and the coffee is pretty terrible: not good quality and cooked too hard.”

Murdoch Canada
“Best location in Madrid. Walking distance to almost all touristic attractions and shopping areas.”

Angle United Arab Emirates
“Concierge staff were amazing! Very helpful! Hotel is lovely and all staff were terrific. Would highly recommend!”

Deborah United States of America
“I have been staying at the Palace for more than 40 years. The rooms overlooking Neptune's Fountain are perfect (try 428). The location could not be better.”

Lynn United States of America
“the history of the building and that its survived as a hotel from its beginning. Good that hotel is not too over refurbished and keeps its character, individuality and uniqueness.”

Hillar Estonia
“The location can’t be beaten, the healthy options in the many are always great as was the small but functional fitness center.”

Juan Mexico

Stay in the Heart of Madrid – This neighborhood is a great choice for travelers interested in tapas, architecture and parks – Check location Excellent location – show map

One of our top picks in Madrid.This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.

The Westin Palace offers elegant facilities only 1,000 feet from the Prado, Thyssen and Reina Sofia Museums.

The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served.

Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV.

Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

Madrid City Center is a great choice for travelers interested in tapas, architecture and parks.

This is our guests' favorite part of Madrid, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

Westin Palace Hotel has been welcoming Booking.com guests since Sept 30, 2004
Hotel chain/brand: Westin

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Most popular facilities

Parking

Free WiFi

Family rooms

Pet friendly

Spa

Non-smoking rooms

Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“great breakfast”
13 related reviews

“excellent location”
9 related reviews

“friendly staff”
8 related reviews

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American, Buffet

Private parking at the hotel

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at Westin Palace Hotel?

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Rooms

Adults

Children

Sleeps	Room Type
Max adults: 3	Deluxe Twin Room 2 twin beds	Show prices
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Max adults: 3	Deluxe King Room 1 king bed	Show prices
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Max adults: 3	Premium Queen Room with City View 1 queen bed	Show prices
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Max adults: 3	Premium Twin Room with City View 2 twin beds	Show prices
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Max adults: 3	Premium King Room with City View 1 king bed	Show prices
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Max adults: 3	Executive Twin Room 2 twin beds	Show prices
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Max adults: 3	Executive King Room 1 king bed	Show prices
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Max adults: 3	Premium Twin Room with Neptuno Fountain View 2 twin beds	Show prices
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Max adults: 3	Premium King Room with Neptuno Fountain View 1 king bed	Show prices
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Max adults: 4	Executive King Suite with City View 1 king bed	Show prices
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Max adults: 4	Executive Suite View, 1 Bedroom Suite, 1 King, Corner room 1 king bed	Show prices
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Max adults: 4	Royal Suite with Neptuno Fountain View 1 king bed	Show prices
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Max adults: 4	Junior Suite 1 king bed	Show prices
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Just booked in Madrid 2 properties like Westin Palace Hotel were just booked in the last 15 minutes

5 reasons to choose Westin Palace Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Madrid

Hotel surroundings

– Excellent location – show map

Closest Landmarks *

Thyssen-Bornemisza Museum
0.1 miles
Congreso de los Diputados
0.1 miles
Neptune Fountain
0.1 miles
Teatro de la Zarzuela
0.1 miles
Paseo del Prado
0.2 miles
Bellas Artes Theatre
0.2 miles
Circulo de Bellas Artes
0.2 miles
Golden Triangle of Art
0.2 miles
Reina Victoria Theatre
0.2 miles
The Prado Museum
0.2 miles

Restaurants & Markets *

Anton Martin Market Market
0.5 miles
San Anton Market Market
0.6 miles
San Miguel Market Market
0.7 miles

Closest Airports *

Adolfo Suarez Madrid-Barajas Airport
8 miles

What Travelers Love About This Location

“Location clean and good food”

Farid

Monaco

8.7

“Staff excellent. Welcoming and efficient, helped me cope with the city’s taxi strike. Restaurant breakfast and dinner excellent. Great location.”

Felicityr

United Kingdom

8.3

“Nice location and friendly staff”

Abdulmohsen

Saudi Arabia

9.5

Are you missing any information about this area?

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1 Restaurant On Site

La Rotonda Restaurant

Food: Mediterranean

Open for: Breakfast, Brunch, Lunch, Dinner

Menu: À la carte

House rules Westin Palace Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club JCB Discover Westin Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The following parking options are available to guests staying at Westin Palace Hotel (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Parking garage
Check-in at Westin Palace Hotel is from 3:00 PM, and check-out is until 12:00 PM.
In total, there are 470 rooms at Westin Palace Hotel.

Learn more about rooms and availability by entering your dates.
The prices at Westin Palace Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
From the nearest airport, you can get to Westin Palace Hotel by:
- Airport shuttle (public) 30 minutes
Guests staying at Westin Palace Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

Breakfast option(s) include:
- Continental
- Halal
- Asian
- American
- Buffet
Westin Palace Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Locker rooms
- Fitness
- Massage chair
- Beauty services
- Facial treatments
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
Room options at Westin Palace Hotel include:
- Twin
- Double
- Suite
Westin Palace Hotel has 1 restaurants:
- La Rotonda Restaurant

“Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants”

“We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.”

“ Location Great .. in the middle of everything . We didn't need to take a taxi except from and to train station because we have three large bags . Staff : Amazing .. we had an issue with my credit card but staff were very understanding and patient .. till I solved the issue withy bank . special thanks to (( stephanie )) from reception department for her great help . Breakfast : On of the best .. Room : We got one of the classic furniture rooms .. Neptune fountain view . Large room bit and super clean . No USP chargers .. bathtub only . Interior : Classy and Chic 👌 ”

“I have stayed at the Palace hotel off and on since 1978 and the coffee is pretty terrible: not good quality and cooked too hard. In addition, the little white salt and pepper shakers (I suppose ‘iconic’ Westin group kit) are a disgrace in an institution of the Palac’s standing - better to have salt flakes and coarse ground BLACK pepper in tiny bowls such are used for the olive oil”

“I have been staying at the Palace for more than 40 years. The rooms overlooking Neptune's Fountain are perfect (try 428). The location could not be better. Terrific Rincon de Esteban Restaurant is 2 blocks away; Prado is one block. Staff are always wonderful. Excellent buffet breakfast and great bar. Perfect for business, solo, or family travelers.”

“the history of the building and that its survived as a hotel from its beginning. Good that hotel is not too over refurbished and keeps its character, individuality and uniqueness. Staff is helpful and professional.”

See all guest reviews for Westin Palace Hotel

Newest Reviews for Westin Palace Hotel

Reviewed: November 10, 2019

Anonymous
Australia
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very comfortable. Absolutely 5 star. Staff very friendly and helpful. Food excellent.

Stayed in November 2019
Reviewed: October 31, 2019

Alan
United Kingdom

3 helpful votes
5.4

Fair
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Bit tired Needs an injection. Past it’s prime. When people just walk into rooms at 9 am morning asking whether you’ve had anything from bar. Or have a ladder. Reception offer upgrades at twice price then say not available. It just lacks style which it used to have.

Stayed in October 2019
Reviewed: October 26, 2019

Abdulrahman
Qatar

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was ok

Stayed in October 2019
Reviewed: October 15, 2019

Fayzeh
United Arab Emirates
5.4

Fair
- • Business trip
- • Couple
- • Stayed 5 nights
no lobby or large sitting area for guests small room old furniture no toilet amenities like brushing set or shaving kit
the location

Stayed in October 2019
Reviewed: October 9, 2019

Patty
United States of America
10

“Only hope to return again as soon as possible”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
All great no bad
Room was spacious overlooking plaza Neptune. Stunning views. All immaculate nice bar downstairs. All people friendly and helpful. Location directly across from Prado and Salamanca restaurants

Stayed in October 2019
Reviewed: October 8, 2019

Rdballan
Switzerland
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Some of the staff at breakfast could learn to smile more. Reception was sometimes slow
Excellent room and very comfortable bed. Housekeeping was excellent as was the standard of breakfast food

Stayed in October 2019
Reviewed: October 7, 2019

Robert
United Kingdom
9.6

“Excellent Stay”
- • Leisure trip
- • Group
- • Stayed 1 night
One older male staff member at the Concierge desk was dismissive and could do to learn some manners from his colleagues.
The room was quiet, comfortable and well appointed. The sushi in the Green Tea Cocktail Bar was excellent, as were the drinks and cocktails. The drinks were very reasonably priced for such an establishment. On the whole the staff were very polite, helpful and attentive.

Stayed in September 2019
Reviewed: October 3, 2019

Muzna
Oman

5 helpful votes
9.0

Awesome
- • Leisure trip
- • Group
- • Stayed 2 nights
- • Submitted from a mobile device
No complementary coffee In the room We stayed in twin room but all bathroom supplies like shower gel and caps were for one person
Excellent location ,clean, nice staff ,building itself is fantastic

Stayed in September 2019
Reviewed: September 23, 2019

Bernard
Ireland
10

“Superb”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent location, helpful staff, beautiful building

Stayed in September 2019
Reviewed: September 16, 2019

Ashley
United States of America
6.3

Pleasant
- • Leisure trip
- • Couple
- • Stayed 1 night
The AC was barely working even on full blast I was sweating the whole day/night. It made me extremely uncomfortable. All my neighbors doors were squeaking so loud when they opened and closed them it made me wake up several times during the night. I just didn't expect that from a high end resort. It did't meet my expectations.
It was great.

Stayed in September 2019
Reviewed: September 12, 2019

Anonymous
France

1 helpful vote
3.8

Poor
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
the room quality Phone didn’t work Food was really bad, definitely not palace material
Location

Stayed in September 2019
Reviewed: September 3, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
None
Luxury

Stayed in September 2019
Reviewed: August 28, 2019

David
Australia

1 helpful vote
9.6

“Delights of Madid at the door,but eat and drink out”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Free wifi in rooms Prices for drinks nd restaurant food very high
Location near Prado All services at hotel Very comfortable

Stayed in August 2019
Reviewed: August 27, 2019

Josefina
United States of America
10

“From the moment Ivan greeted me at the entrance and Fuente checked me in it made it all great.”
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
The distance from my room to the elevators was too long.
The staff was very pleasant and helpful

Stayed in August 2019
Reviewed: August 26, 2019

Dr
United States of America

1 helpful vote
10

Exceptional
- • Business trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Elegant, historic hotel. Great breakfast buffet. Excellent service.

Stayed in August 2019

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Hotel Westin Palace Hotel

Westin Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Madrid – This neighborhood is a great choice for travelers interested in tapas, architecture and parks – Check location Excellent location – show map

Most popular facilities

Bookers love...

Breakfast Info

Availability

5 reasons to choose Westin Palace Hotel

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

La Rotonda Restaurant

See availability Facilities of Westin Palace Hotel Great facilities! Review score, 8.6

Most popular facilities

Outdoors

Services & Extras

Pets

Food & Drink

Accessibility

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Westin Palace Hotel takes special requests – add in the next step!

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Westin Palace Hotel

Facilities of Westin Palace Hotel Great facilities! Review score, 8.6

House rules Westin Palace Hotel takes special requests – add in the next step!