• City view
  • Pet friendly
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Westin Palace offers elegant facilities only 330 yards from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. They have the award-winning Westin Heavenly Bed and Heavenly Bath. There is also antique furniture and an internet TV. Cocktails, coffees and aperitifs are offered in the Palace Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The Westin Palace, Madrid has been welcoming Booking.com guests since Sep 30, 2004
Hotel chain/brand:
Westin

Property Highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
1 king bed
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.9
Value for money
7.7
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Charles
    United States of AmericaUnited States of America
    THIS HOTEL IS LIKE EXPERIENCING A LITTLE BIT OF HISTORY. THE ROOM WAS COMFORTABLE. ESPECIALLY THE BED. THE STAFF WAS TOP NOTCH. WE GOT THE ROOM FACING THE FRONT WITH A VIEW OF NEPTUNE FOUNTAIN AND OTHER BEAUTIFUL BUILDINGS ACROSS THE WAY. THIS WAS...
  • Evans
    United States of AmericaUnited States of America
    Beautiful grand hotel centrally located in the art museum triangle. The Jr suite was spacious and very comfortable.
  • Manuel
    SpainSpain
    The bed was so comfortable. It was peaceful. The staff was very welcoming.
  • P
    United States of AmericaUnited States of America
    The Palace is a classic, older hotel in a very central location in downtown Madrid. it’s downstairs area is lovely and it has a selection of restaurants in its common areas.
  • Laura
    United States of AmericaUnited States of America
    Beautiful and centrally located. large room with excellent food and helpful staff.
  • John
    United States of AmericaUnited States of America
    The Westin Palace is a grand hotel in the heart of Madrid. The location is perfect for walking and enjoying most of the major sites in Madrid including the Prado Museum, the National Palace and some of the best shopping and restaurant...
  • Caroline
    QatarQatar
    A really good sleep right in the center of Madrid! We received a good welcome from the reception and all friendly staff gave us helpful tips about the Semana Santa procession viewable from our room - this turned out to be fantastic memorable...
  • Serrano
    SpainSpain
    I like the ambience and the friendliness of the staff. We also like the location. The decor is lovely. That is about all I would like to add. Thank you.
  • Diana
    RomaniaRomania
    We loved everything about it: the tooms, the fold, the clean, the location, the amazing view with Nepruno Fountain. We recommend it 10/10
  • Jacqueline
    United States of AmericaUnited States of America
    beautiful hotel, great location, very friendly and helpful staff.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • do you have rooms for smokers

    We do have rooms for smokers
    Answered on 13 February 2020
  • do you have rooms with balcony.

    Good morning, Please be kindly informed we have few rooms or suites with a step balcony Best regards Laura Arconada Reservations department
    Answered on 16 November 2021
  • Is there a walk in shower on the executive king suite?…and a tv in the separate living room? Thank you

    Good morning, We would like to inform that our Executive Suites have the shower separate from the bathtub and the tv in the living room Best regards..
    Answered on 11 April 2022
  • I see you have parking. Is it valet? What is the fee?

    Good morning , We are p`leased to inform that we have Parking in our hotel with a daily cos of 40 € (VAT included) Best regards Laura Arconada Best regards
    Answered on 6 February 2023
  • Hi, do you take dogs / what is the weight limit?

    Good morning, Greetings from Madrid and thank you very much for your interest in our hotel! We are pleased to inform we accept dogs until 18 kgs. B..
    Answered on 23 August 2021
  • Do you have a 24h gym?

    Good morning, Greetings from Madrid and thank you very much for your interest in our hotel ! Pleased to informed we have 24 hours gym with your room..
    Answered on 23 August 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • La Rotonda Restaurant
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Westin Palace, Madrid
Great facilities! Review score, 8.4

Most popular amenities
  • Private Parking
  • WiFi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and costs € 19 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs € 40 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French

House rules

The Westin Palace, Madrid takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash The Westin Palace, Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about The Westin Palace, Madrid

  • Guests staying at The Westin Palace, Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American

  • The Westin Palace, Madrid offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Pedicure
    • Beauty services
    • Body treatments
    • Locker rooms
    • Hair coloring
    • Hair treatments
    • Massage chair
    • Bicycle rental
    • Haircut
    • Facial treatments
    • Body scrub
    • Manicure
    • Hairstyling
    • Fitness

  • The prices at The Westin Palace, Madrid may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Palace, Madrid is 2,300 feet from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Westin Palace, Madrid include:

    • Twin
    • Double
    • Suite

  • The Westin Palace, Madrid has 1 restaurant:

    • La Rotonda Restaurant

  • Check-in at The Westin Palace, Madrid is from 3:00 PM, and check-out is until 12:00 PM.