Hotel
 Hotel Haven

Travel Sustainable property

Unioninkatu 17, Kaartinkaupunki, 00130 Helsinki, Finland – Excellent location – show map

Excellent location – rated 9.6/10! (score from 632 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
632 reviews

The hotel has excelent location - walking distance from the ferry from Stockholm, few metres from the market by the sea and the main shopping street. The room is outstanding with beautiful bathroom+amenities, minibar and nice breakfast which is served in adjacent building facing the sea. We stayed previously in Stocholm at hotel at same price level located way outside the downtown which would be at least one star less. Also the reception was very helpful and spoke perfect English and had/googled all information we asked. Definitely will be back and will be our choice no 1 in Helsinki.

Petra Czech Republic

This was our tenth stay at Hotel Haven and three times we came with members of our large family. We love the location and always reserve the harbor view rooms. The service is impeccable and response to requests were immediate, helpful, accommodating and resourceful... including our unusual query to get reading chair for our room. We will always stay at the hotel when visiting our family in Helsinki.

Mirja United States of America

The hotel staff were paying attention to prevent the Covid-19 infection quite well so that I was able to enjoy the stay, the bar and breakfast under this circumstance.

Katoshun Finland

The rooms were really nicely appointed and the Byredo cosmetics were a nice touch. Location was absolutely great, closecto the harbour and with lots of good eating places nearby. The hotel bar was well stocked, especially on whiskeys and rums, and the 1944 Mai Tai was absolutely amazing.

Mihai Romania

the bar served good Martini, reception stuff always welcoming and available

Ephraim China

Beautiful interior, yummy breakfast, great walking location near beautiful architecture, parks, and Christmas Markets, incredibly kind staff.

Courtney United States of America

Great room with a smart TV that is set up to easy cast from your own device. WiFi is fee and without hassle. Good breakfast

Jacob Netherlands

Excellent prime location, walking distance to explore the center, shopping malls and restaurants. The room spacious and nicely decorated. Loved the venue for breakfast of the adjacent ancient building and the warm service of the staff.

Rana Kuwait

This was a very comfortable hotel in an excellent location and my room was a very good size however as it was rated 5 star and was expensive I expected what was provided.The staff were all very accommodating and pleasant particularly the breakfast room servers.

Delphine Australia

Nice 5 star hotel. The room price of my reservation was good compared to other 4-star hotel in the other city. But, it depends on when you book. Many important places were within walking distance.

Don Germany
8.9
Excellent
632 reviews
  • What guests loved the most:
  • “The hotel has excelent location - walking distance from the ferry from Stockholm, few metres from the market by the sea and the main shopping street.”
    Petra Petra Czech Republic Czech Republic
  • “This was our tenth stay at Hotel Haven and three times we came with members of our large family. We love the location and always reserve the harbor view rooms.”
    Mirja Mirja United States of America United States of America
  • “The hotel staff were paying attention to prevent the Covid-19 infection quite well so that I was able to enjoy the stay, the bar and breakfast under this circumstance.”
    Katoshun Katoshun Finland Finland
  • “The rooms were really nicely appointed and the Byredo cosmetics were a nice touch. Location was absolutely great, closecto the harbour and with lots of good eating places nearby.”
    Mihai Mihai Romania Romania
  • “the bar served good Martini, reception stuff always welcoming and available”
    Ephraim Ephraim China China
  • “Beautiful interior, yummy breakfast, great walking location near beautiful architecture, parks, and Christmas Markets, incredibly kind staff.”
    Courtney Courtney United States of America United States of America
  • “Great room with a smart TV that is set up to easy cast from your own device. WiFi is fee and without hassle. Good breakfast”
    Jacob Jacob Netherlands Netherlands
  • “Excellent prime location, walking distance to explore the center, shopping malls and restaurants. The room spacious and nicely decorated.”
    Rana Rana Kuwait Kuwait
  • “This was a very comfortable hotel in an excellent location and my room was a very good size however as it was rated 5 star and was expensive I expected what was provided.The staff were all very...”
    Delphine Delphine Australia Australia
  • “Nice 5 star hotel. The room price of my reservation was good compared to other 4-star hotel in the other city. But, it depends on when you book. Many important places were within walking distance.”
    Don Don Germany Germany

Categories:

  • Staff9.1
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.2
  • Location9.6
  • Free WiFi 9.3
High score for Helsinki

Stay in the heart of Helsinki – Excellent location – show map

Overlooking Helsinki Harbor, this elegant hotel is just around the corner from the Esplanadi shopping streets. It offers rooms with luxury beds, spa-style bathrooms and a Bang & Olufsen multimedia system. WiFi and gym access is free.

The air-conditioned rooms of Hotel Haven include modern décor, a mini-bar and both cable and satellite channels. Suites have views of the Presidential Palace, the Market Place and the Uspenski Cathedral.

In the elegant foyer, guests can relax by the fireplace and browse leisurely through the daily papers. Bar Haven serves both hot beverages and drinks in the evening.

Hotel Haven's breakfast is set in the Sundmans building, the second oldest stone building in Helsinki. Windows in the restaurant dining rooms offer views over the Market Square and harbor of Helsinki.

Hotel Haven offers a range of conference rooms both large and small. You can choose from the four Haven Meetings conference rooms that can accommodate up to 30 people and the auditorium that seats 62.

This is our guests' favorite part of Helsinki, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hotel Haven has been welcoming Booking.com guests since Feb 9, 2009

Show me more

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Fitness center
Non-smoking rooms
Bar

Property Highlights

Located in the heart of Helsinki, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2739 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Hotel Haven

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 632 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.2
  • Location9.6
  • Free WiFi 9.3
High score for Helsinki

Select topics to read reviews:

See what guests loved the most:

  • Petra
    Czech RepublicCzech Republic
    “The hotel has excelent location - walking distance from the ferry from Stockholm, few metres from the market by the sea and the main shopping street. The room is outstanding with beautiful bathroom+amenities, minibar and nice breakfast which is...”
  • Mirja
    United States of AmericaUnited States of America
    “This was our tenth stay at Hotel Haven and three times we came with members of our large family. We love the location and always reserve the harbor view rooms. The service is impeccable and response to requests were immediate, helpful, accommodating...”
  • Katoshun
    FinlandFinland
    “The hotel staff were paying attention to prevent the Covid-19 infection quite well so that I was able to enjoy the stay, the bar and breakfast under this circumstance.”
  • Mihai
    RomaniaRomania
    “The rooms were really nicely appointed and the Byredo cosmetics were a nice touch. Location was absolutely great, closecto the harbour and with lots of good eating places nearby. The hotel bar was well stocked, especially on whiskeys and rums, and...”
  • Ephraim
    ChinaChina
    “the bar served good Martini, reception stuff always welcoming and available”
  • Courtney
    United States of AmericaUnited States of America
    “Beautiful interior, yummy breakfast, great walking location near beautiful architecture, parks, and Christmas Markets, incredibly kind staff.”
  • Jacob
    NetherlandsNetherlands
    “Great room with a smart TV that is set up to easy cast from your own device. WiFi is fee and without hassle. Good breakfast”
  • Rana
    KuwaitKuwait
    “Excellent prime location, walking distance to explore the center, shopping malls and restaurants. The room spacious and nicely decorated. Loved the venue for breakfast of the adjacent ancient building and the warm service of the staff.”
  • Delphine
    AustraliaAustralia
    “This was a very comfortable hotel in an excellent location and my room was a very good size however as it was rated 5 star and was expensive I expected what was provided.The staff were all very accommodating and pleasant particularly the breakfast...”
  • Don
    GermanyGermany
    “Nice 5 star hotel. The room price of my reservation was good compared to other 4-star hotel in the other city. But, it depends on when you book. Many important places were within walking distance.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there a bath in all Helsinki suites?
    Hello, thank you for the question. All of our Helsinki Suites are equipped with a bath. With best regards, Santtu Ahola Duty Manager
    Asked about: Helsinki Suite • Answered on February 19, 2021
  • Spas, pools and saunas - will they be open city wide in w/c August 31 onwards? I'd like to organise a visit but i need to know if this is all open. Thanks A
    Dear A, thank you for your inquiry. As of right now, all of the public spas, pools and saunas are allowed to stay open. Please note that this situation might change at any time according to the governmental decision on the matter.
    Answered on August 9, 2020
  • hi, is it possible to get a late checkout? (for a superior room, it's for a wedding)
    Sure, it is possible to get a late check out. However, this always depends on the availability the next day. Feel free to request this on your arrival at the Front Desk.
    Answered on March 9, 2022
  • Do you have a guest self service laundry with washing machine and tumble dryer?
    Unfortunately we do not have a self-service laundry point for guests. However we have a laundry service available for guests for extra charge.
    Answered on April 13, 2021
  • Moi, do you have two connecting rooms available 23-27 October please? For two adults and a 7 and 10 year old. Preferably one room with lounger. Kiitos
    Moikka! We have multiple options for connecting rooms. The combos are Superior-Prime Superior, Superior-Grand Deluxe, Superior-Grand Deluxe Harbour View and Superior-Helsinki Suite. Should any further questions arise, please contact the reception.
    Answered on October 18, 2021

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Old Market Hall
    0 miles
  • Havis Amanda
    0.1 miles
  • Helsinki Tourist Information
    0.1 miles
  • Kauppatori Market Square
    0.1 miles
  • Helsinki City Hall
    0.1 miles
  • Esplanade Park
    0.1 miles
  • Helsinki City Museum
    0.2 miles
  • Presidential Palace
    0.2 miles
  • University of Helsinki
    0.2 miles
  • Allas Sea Pool
    0.2 miles
Restaurants & cafes
  • Cafe/Bar Haven Bar
    0 miles
  • Cafe/Bar Kappeli
    0.1 miles
Top attractions
  • Helsinki Cathedral
    0.3 miles
  • Helsinki Central Station
    0.5 miles
  • Helsinki Bus Station
    0.7 miles
  • Kamppi Shopping Center & Bus Terminal
    0.7 miles
  • Helsinki Music Centre
    0.8 miles
  • Helsinki Olympic Stadium
    1.6 miles
  • Bolt Arena
    1.8 miles
  • Suomenlinna Maritime Fortress
    1.8 miles
  • Hartwall Arena
    2.8 miles
  • Iso Omena Shopping Center
    7.4 miles
Closest Airports
  • Helsinki-Vantaa Airport
    10.5 miles
  • Lennart Meri Tallinn Airport
    52.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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3 Restaurants On Site

    Restaurant Ultima

    Menu: À la carte

    Sue Ellen

    Menu: À la carte

    Restaurant Haven

    Menu: Buffet

Amenities of Hotel Haven

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Fitness center
Non-smoking rooms
Bar
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bike tours Additional charge
  • Walking tours Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs EUR 39 per day.
  • Parking garage
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • Finnish
  • Swedish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Hotel Haven takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 12 years
Extra bed by request
€ 20 per child, per night
13+ years
Extra bed by request
€ 50 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Hotel Haven accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Haven

  • Hotel Haven is 2,450 feet from the center of Helsinki.

  • Hotel Haven has 3 restaurants:

    • Restaurant Ultima
    • Sue Ellen
    • Restaurant Haven

  • From the nearest airport, you can get to Hotel Haven by:

    • Taxi 30min
    • Train 30min

  • Hotel Haven offers the following activities/services (charges may apply):

    • Fitness center
    • Bike tours
    • Walking tours

  • Guests staying at Hotel Haven can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Hotel Haven is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Haven include:

    • Triple
    • Double
    • Suite

  • The prices at Hotel Haven may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.