Public holidays may affect the reception's opening hours. Hotel reception is open from Monday to Saturday from 9AM to 10PM and on Sundays and public holidays from 10AM to 8PM. It is possible to check-in after the reception closes. Prior to arrival, the property will send check-in instructions via email. Guests under the age of 18 must send a parental consent form in advance. Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply. When booking 3 rooms or more, different policies and additional supplements may apply. Please note that we will do 350€ pre authorization for Deluxe Apartment at check in to guarantee the apartment, which will be cancelled after the check out. The check in time for Deluxe Apartment is between 3PM and 10PM from Monday to Saturday and from 3PM to 8PM on Sundays.

The property's courtyard will undergo a façade renovation until the 31st of October 2024. During this, the windows in the rooms facing the courtyard will be covered. Any noisy works will not take place in the early hours, late evenings or on the weekends. The hotel remains open as usual during the renovations.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。