Spa town apartment with balneo in Cauterets

Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Garden City
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Continental, Buffet

    • Private parking available


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 full bed
1 full bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Bedroom 3
4 bunk beds
Living room
1 sofa bed
Bedroom
2 twin beds
and
1 bunk bed
Living room
1 sofa bed
Bedroom 1
1 bunk bed
and
1 sofa bed
Bedroom 2
1 full bed
and
1 bunk bed
1 queen bed
1 full bed
1 bunk bed
and
1 queen bed
or
2 twin beds
and
1 bunk bed
Bedroom
2 twin beds
and
1 bunk bed
Living room
1 sofa bed
Bedroom 1
1 full bed
Bedroom 2
2 bunk beds
Bedroom 3
2 bunk beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Branden
    United States United States
    Great location Super friendly staff We appreciate them helping us celebrate our engagement Dinner and breakfast were nice Sauna and facilities were quite relaxing Parking was easy and next to the place Clean rooms and facilities
  • Jose
    France France
    All good, central location and good facilities. Nice swimming pool and restaurant.
  • Murilo
    Portugal Portugal
    Great structure: nice, big and clean rooms. Very well located and nice spa.
  • Kiran
    United States United States
    Spacious room and great spa amenities. Great value!
  • Henrik
    Switzerland Switzerland
    Hotel centrally located in Cauterets. Friendly staff. The spa area was very nice and not crowded despite high season (Tour de France passing the day after). We had a studio with small kitchen that was functional.
  • Elisabeth
    United States United States
    The staff at the property were extremely helpful and friendly, and the property was well located in the village.
  • Julian
    France France
    Spa is top! Location is top! Rooms.... hmmmm a bit of rejuvenation is needed specially on toilets.
  • Duffy
    United States United States
    great location and nice sized rooms!! highly recommend
  • Hendrik
    Netherlands Netherlands
    the swimming pool & sauna were perfect. massage jets after a walk is what made me happy
  • Anonymous
    United States United States
    The pool, sauna and steam room were excellent. Herbal tea was available there. Central location. Krystelle was an amazing staff member, as were other food service persons.

Area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      French
    • Open for
      Breakfast • Dinner

House rules

Garden & City Cauterets Balneo takes special requests – add in the next step!
Check-in
From 4:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 200 is required. The property charges this 7 days before arrival. That's about $234. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.
Pets
Pets are allowed on request. Charges may apply.

The fine print

Must-know information for guests at this property

City tax is payable at the residence.

Please note that guests must clean the kitchenette and the dishes before departure.

Guests sleeping on the bunk beds are recommended to be a maximum of 5.2 feet tall. Bunk beds are 63 in x 31 in and are for children only.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancelation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancelation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed.

On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu.

For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded.

On 12/25 and 01/01, a special brunch will replace breakfast and lunch.

Breakfast and catering services as well as Balneo access will not be available from November 25 to November 28 inclusive.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.