About this property

Located in the historic district of Bordeaux Chartrons and just a few minutes from the heart of the city, the hotel is the ideal place for an authentic local experience. The hotel has been completely renovated and offers quality services: a restaurant under a spectacular glass roof opening onto a patio, a bar for all your moments of the day, a garden for sharing cocktails and mezzés, a cardio area reserved for guests, 11 meeting rooms with natural light and a vast atrium for your seminar breaks. Our 215 travel-themed rooms, with a wide choice of categories, will give you a change of scenery during your stay. The hotel also has an A320 flight simulator where you can experience a unique immersive activity accompanied by an airline pilot. Experience this unforgettable moment over a weekend or with your colleagues between meetings. The hotel is the ideal base for exploring the châteaux and vineyards of Bordeaux. You can also head to the Bassin d'Arcachon, the Dune du Pilat or Cap Ferret to sample oysters and admire the ocean view. A word from the director: "Welcome to Bordeaux! Experience a suspended moment in our hotel. Savor our delicious cuisine, combining local and Mediterranean influences. Savor a Bordeaux wine at our bar or enjoy a cocktail and mezze in our garden. Benjamin Reverdy, hotel manager.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.1)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
2 twin beds
or
1 full bed
1 king bed
1 king bed
1 full bed
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Natalia
    France France
    I liked the design of the room and the hotel itself. Comfortable bed, you can choose between two pillows of different softness. Nice location.
  • Mara
    France France
    The beds are amazing. I didn't love the breakfast but everything else was really good.
  • Raya
    Lebanon Lebanon
    The room was spacious and comfortable! Location was easy enough to navigate and move around the area. The staff were friendly and helpful!
  • Betty
    United States United States
    Great location, friendly staff, clean and very comfortable beds
  • Deidre
    United States United States
    The location was great. It was clean! The staff in the bar and restaurant were awesome!
  • Lindsay
    United States United States
    Incredible. Best hotel experience we have ever had. The breakfast service staff was so friendly and personable. Food was amazing. The room was impeccably clean and comfortable.
  • Marshall
    United States United States
    Front staff was kind, helpful and friendly. The staff in the bar/restaurant all need to speak English better, and have a more welcoming attitude. They ast like it's a privilege to serve customers. The bar/dinner staff is very disorganized and,...
  • Marshall
    United States United States
    food at dinner: selection limited. food below average
  • Neilw
    United Kingdom United Kingdom
    Comfortable room with huge bed. Excellent breakfast. Friendly staff.
  • Helen
    United Kingdom United Kingdom
    Easy to reach .location on the outskirts of the city with easy and quick bus Inks into town. Large bedrooms. Exceptional staff who provided amazing customer service.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      French

House rules

Mercure Bordeaux Chateau Chartrons takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

A prepayment via credit card is required to secure your reservation. Please note that the credit card used for prepayment will be requested on arrival.

Extra beds for children under the age of 12 are available only in the superior rooms and upon request.

Before going to the garage to park your car, please report to reception. Please note that there is no elevator access to the garage, only stairs.

Please note that all rooms can have a double bed or twin beds upon request. Please specify your bedding preference in the special request box at the time of booking. The king-size beds are made of 2 twin beds attached together.

Please note that the air conditioning is switched on depending on the weather.

Please note that children under 12 years old can enjoy breakfast for free.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.