Name: Régina Boutique Hotel
Address: 6, Rue de la République, 84000 Avignon, France, 6, Rue de la République, Provence-Alpes-Côte d'Azur, 84000, France
Price range: Prices for upcoming dates start at $54 per night (We Price Match)
Rating: 9.0

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,328)

Hotel Régina Boutique Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

6, Rue de la République, 84000 Avignon, France –

*9.0* Papal Palace: only 5 minutes away! (1,350 feet by foot)

Lock in a great price for Régina Boutique Hotel – rated 9 by recent guests!

to get started.

Staff very friendly. Room comfortable and quiet . Breakfast excellent

Sorret, France

Great location in city centre Room really spacious Very nice decor Boiler in the room Sofa and chairs

Amal, Egypt

Great location on the main drag in Avignon, but still relatively quiet. The staff were super helpful on advising how to best use the two nights we had.

Joseph, Australia

Excellent small hotel best location...breakfast awesome

Dale, United States of America

Our stay was very nice - it met our requirements of clean, quiet and comfortable. The staff was most welcoming and helpful. Breakfast was very good. It is a place that I would stay again if in Avignon. The location was perfect for our stay.

George, United States of America

Room was very nice, great space and light and comfortable mattresses. The bathroom was nice as well. The gentleman that checked us in was wonderful, gave us a great recommendation for dinner that night!

Christine, United States of America

Great location. Staff was very friendly. Only temporary parking onsite but staff directed us to one of the parking garages nearby.

Matthew, United States of America

Great location. The BEST breakfast.... beautiful, plentiful, generous assortment of choices. The staff is fantastic.... friendly, extremely helpful and kind. They really care about their guests ! They went out of their way to help us navigate our way and gave us excellent recommendations!

Candace, United States of America

Clean, friendly staff and superb location. Highly recommended!!

David, Canada

We spent 15 days in France with stops in Paris, Beaune, Avignon and Nice. Regina Boutique Hotel provided the best room( size wise) and location of all and was very quaint, clean and beautiful. The staff was very very helpful in answering questions. I would recommend this hotel and would stay again if I am ever traveling to Avignon again. We loved everything about Avignon!

Allison, United States of America

Image of the property Image of the property Image of the property Image of the property Image of the property

9.7

Excellent location!
Very comfy beds
Very comfy beds
Great neighborhood
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Great check-in experience
Great neighborhood
Very comfy beds
Very comfy beds
Great neighborhood
Great check-in experience
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Great neighborhood
Great check-in experience
Great neighborhood
Great neighborhood

What guests loved the most:
“Staff very friendly. Room comfortable and quiet . Breakfast excellent”

Sorret France
“Great location in city centre Room really spacious Very nice decor Boiler in the room Sofa and chairs”

Amal Egypt
“Great location on the main drag in Avignon, but still relatively quiet. The staff were super helpful on advising how to best use the two nights we had.”

Joseph Australia
“Excellent small hotel best location...breakfast awesome”

Dale United States of America
“Our stay was very nice - it met our requirements of clean, quiet and comfortable. The staff was most welcoming and helpful. Breakfast was very good. ”

George United States of America
“Room was very nice, great space and light and comfortable mattresses. The bathroom was nice as well. ”

Christine United States of America
“Great location. Staff was very friendly. Only temporary parking onsite but staff directed us to one of the parking garages nearby.”

Matthew United States of America
“Great location. The BEST breakfast.... beautiful, plentiful, generous assortment of choices. The staff is fantastic.... friendly, extremely helpful and kind. They really care about their guests ! ”

Candace United States of America
“Clean, friendly staff and superb location. Highly recommended!!”

David Canada
“We spent 15 days in France with stops in Paris, Beaune, Avignon and Nice. Regina Boutique Hotel provided the best room( size wise) and location of all and was very quaint, clean and beautiful. ”

Allison United States of America

Stay in the Heart of Avignon –

One of our top picks in Avignon.Régina is a hotel located on the main street in Avignon and just a 5-minute walk from the Palais des Papes.

The rooms are decorated in warm tones and also come with a flat-screen TV with satellite channels including Canal+, and a telephone. Free WiFi access is available and some rooms have a balcony. The private bathroom features a bath or shower.

A buffet breakfast is available every morning in the dining room.

Guests can also buy local produce on site, including jams, olive oil and biscuits.

Additional facilities at this hotel include a 24-hour reception and a elevator, which serves most of the rooms. The property is a 10-minute walk from Avignon Train Station.

This is our guests' favorite part of Avignon, according to independent reviews.

This property also has one of the top-rated locations in Avignon! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

This property is also rated for the best value in Avignon! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Régina Boutique Hotel has been welcoming Booking.com guests since Mar 20, 2005

Missing some information?

Brilliant!

Most Popular Facilities

Free WiFi

Family rooms

Non-smoking rooms

24-hour front desk

Good for couples – they rated the facilities 8.3 for two-person stays.

Guests love...

“helpful staff”
60 related reviews

“excellent location”
46 related reviews

“excellent breakfast”
43 related reviews

“boutique style”

Located in the heart of Avignon, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Régina Boutique Hotel?

Check-in Date

Check-out Date

Rooms

Adults

Children

Just booked in Avignon 5 hotels like Régina Boutique Hotel were just booked on our site

Hotel surroundings – Guests loved walking around the neighborhood!

Looking over the Rhône River, Avignon’s old town wraps around Palais des Papes palace and its courtyards. Make your way through the medieval streets and down to the "broken bridge," Pont Saint-Bénézet.

Closest Landmarks

Avignon City Hall
0.1 miles
Ceccano Media Library
0.1 miles
Papal Palace
0.3 miles
CCI de Vaucluse
0.3 miles
Pont d'Avignon
0.4 miles
Avignon Central Station
0.4 miles
University of Avignon
0.5 miles
Tribunal de Grande Instance Court House Avignon
0.6 miles
Courtine Parc d'Activités Business Park Avignon
1.6 miles
Avignon ESAA Superior Art School
1.8 miles

Restaurants & Markets

Le Forum Cafe/Bar
0.1 miles
Le 46 Restaurant
0.3 miles
L'Offset Restaurant
0.3 miles
LES HALLES Market
0.3 miles

Closest Airports

Caumont Airport
5.5 miles
Garons Airport
23.4 miles
Provence Airport
40.7 miles

What Travelers Love About This Location

“Location of the hotel was very nice! Center of the avignon. And the man in the front was kind and helpful.”

현혁

South Korea

“Everything perfect!!! Position, staff, great quality/price, easy parking near not expensive and really one of the most high level cleaning ever found!”

Daniele

Italy

“The rooms were very nice, we had a balcony for our room and our friends had a room next door. The beds were very comfortable and there was facilities to make dr...”

Judith

United Kingdom

9.5

Are you missing any information about this area?

Brilliant!

5 reasons to choose Régina Boutique Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Avignon

House Rules Régina Boutique Hotel takes special requests – add in the next step!

Check-in

2:30 PM - 12:00 AM

Check-out

Until 11:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Régina Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that the property has a elevator which serves all of the rooms except 3 of the standard rooms located on the 5th floor.

“Our stay was very nice - it met our requirements of clean, quiet and comfortable. The staff was most welcoming and helpful. Breakfast was very good. It is a place that I would stay again if in Avignon. The location was perfect for our stay.”

George

United States of America

“Room was very nice, great space and light and comfortable mattresses. The bathroom was nice as well. The gentleman that checked us in was wonderful, gave us a great recommendation for dinner that night!”

Christine

“Great location. The BEST breakfast.... beautiful, plentiful, generous assortment of choices. The staff is fantastic.... friendly, extremely helpful and kind. They really care about their guests ! They went out of their way to help us navigate our way and gave us excellent recommendations! ”

Candace

“We spent 15 days in France with stops in Paris, Beaune, Avignon and Nice. Regina Boutique Hotel provided the best room( size wise) and location of all and was very quaint, clean and beautiful. The staff was very very helpful in answering questions. I would recommend this hotel and would stay again if I am ever traveling to Avignon again. We loved everything about Avignon!”

Allison

See all guest reviews for Régina Boutique Hotel

Newest Reviews for Régina Boutique Hotel

Reviewed: January 9, 2019

Emma
United Kingdom
9.2

“Great hotel right in the centre of town”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No on site parking but discounted parking near by. Would recommend going there first and then heading to the hotel. It's only a short walk.
Location was excellent and the room was a really good size. Great value for money.

Stayed in December 2018
Reviewed: January 6, 2019

Terry
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Extremely comfortable bed. Excellent breakfast. Very friendly staff.

Stayed in January 2019
Reviewed: January 5, 2019

Joel
France
Age group: 35 – 44

1 helpful vote
10

Exceptional
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Couple-owned hotel showing serious level of dedication, from the receptionist to the owners themselves. Fantastic location, a room spacious enough for a few nights. And, a very special attention to the breakfast, full of local food treasures and specialities. Top, and warmly recommended!

Stayed in January 2019
Reviewed: December 15, 2018

Anonymous
United States of America
9.2

“A value stay”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The shop outside played loud music all the time
Very big sleeping bed, convient location

Stayed in December 2018
Reviewed: December 10, 2018

Sorret
France
10

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Floor in the corridor
Staff very friendly. Room comfortable and quiet . Breakfast excellent

Stayed in December 2018
Reviewed: December 8, 2018

Gunnar
Netherlands
10

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
not appliable
excellent service for showing parking place and environment, excellent breakfast, worth the money

Stayed in November 2018
Reviewed: December 6, 2018

현혁
South Korea
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location of the hotel was very nice! Center of the avignon. And the man in the front was kind and helpful.

Stayed in December 2018
Reviewed: December 3, 2018

Anonymous
Taiwan
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location, great hospitality!! Rooms are cozy, not too big but very clean

Stayed in November 2018
Reviewed: November 28, 2018

Anonymous
France

1 helpful vote
8.3

Very Good
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
There was a strong & unpleasant sewer smell in the bathroom, apparently from the drain in the shower. If this could be fixed, it would have been a far nicer stay.
I do not normally eat breakfast, but the one offered here is really quite excellent and for a good price.

Stayed in November 2018
Reviewed: November 14, 2018

Anonymous
Romania
10

“Great stay to explore Avignon!”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Lovely central hotel on the main street. Very clean. Great value for money. Room and bathroom are small but comfortable and we didn't need more. Everyone at reception was friendly and polite. A smiling and welcoming lady in the breakfast room showed us what the breakfast menu is and nicely presented the specialties of the area. You could try a great variety of delicious local jams and confits with your cheese. Loved it.

Stayed in November 2018
Reviewed: November 13, 2018

trekker85
United Kingdom
Age group: 55 – 64
10

“Convenient comfort.”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 3 nights
Could have done with a few more cartons of milk. Expect I could have got more if I had asked.
The staff were friendly and helpful. Had a lift. Beds comfortable. Room a good size. On a main street but not too noisy but it was October so out of main season. Close to a main square with restaurants. Two supermarkets nearby. Within walking distance of train station. Kettle in room. A yummy patisserie almost next door. Palace of the Popes was a 5 minute walk.

Stayed in October 2018
Reviewed: November 13, 2018

Navid
Australia
10

“Great Experience”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It is very clean and tidy hotel in perfect lication, with friendly and helpful staff. The room was so lovely and comfortable.

Stayed in November 2018
Reviewed: November 11, 2018

Amal
Egypt
8.3

“In city center”
- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Cushions was not comfortable The cuboard with shelves only and occupied with duvets
Great location in city centre Room really spacious Very nice decor Boiler in the room Sofa and chairs

Stayed in November 2018
Reviewed: November 11, 2018

Barry
France
10

“Excellent short stay break.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Nothing
Helpful and friendly staff. Hotel in excellent position for all sightseeing. Very professionly run hotel

Stayed in November 2018
Reviewed: November 8, 2018

Joseph
Australia

2 helpful votes
9.5

“Perfect for a two night stay in Avignon. Great location, great little hotel.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There's nothing I could falter.
Great location on the main drag in Avignon, but still relatively quiet. The staff were super helpful on advising how to best use the two nights we had.

Stayed in October 2018

Sleeps	Room Type
	Standard Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom All rooms have an LCD TV with satellite and cable channels, including Canal+. Some rooms also include a private balcony. This room cannot accommodate a baby cot. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom All rooms have an LCD TV with satellite and cable channels, including Canal+. Some rooms also include a private balcony. This room cannot accommodate a baby cot. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom All rooms have an LCD TV with satellite and cable channels, including Canal+. Some rooms also include a private balcony. This room can accommodate a baby cot. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Sofa • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Room 2 full beds	Show prices
Start of dialog content 댴 Private bathroom All rooms have an LCD TV with satellite and cable channels, including Canal+. Some rooms also include a private balcony. This room cannot accommodate a baby cot. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This single room features air conditioning and satellite TV. This room cannot accommodate a baby cot. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Triple Room 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom This triple room features air conditioning, satellite TV and a private bathroom with a bath or shower. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Twin Room 2 full beds	Show prices
Start of dialog content 댴 Private bathroom This twin room features air conditioning, satellite TV and a private bathroom with a bath or shower. Room Facilities: • Tea/Coffee maker • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Régina Boutique Hotel

Régina Boutique Hotel

Stay in the Heart of Avignon – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

5 reasons to choose Régina Boutique Hotel

Why book with us?

See availability Facilities of Régina Boutique Hotel Great facilities! Review score, 8.4

Most Popular Facilities

Outdoors

Pets

Food & Drink

Internet

Parking

Services

General

Languages Spoken

See availability House Rules Régina Boutique Hotel takes special requests – add in the next step!

Search

What guests loved the most:

Didn't find the right hotel?

Newest Reviews for Régina Boutique Hotel

The Best of Avignon Click here to see more hotels and accommodations near popular landmarks in Avignon

Attractions

Business Areas

Convention Centers

Golf Courses

Institutions

Landmarks

Monuments

Popular Areas

Airports

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Avignon

Awesome! You're now subscribed

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

Enter your email address and we'll resend your confirmation

We've resent your requested confirmations to

Sorry, we were unable to resend your requested confirmations

Two Factor Authentication

Stay in the Heart of Avignon –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Régina Boutique Hotel Great facilities! Review score, 8.4

House Rules Régina Boutique Hotel takes special requests – add in the next step!