Our rooms were smaller than we had planned on. We booked a junior suite for a family of four but once we arrived they said the junior suite was booked so we could have two rooms. The individual rooms were small and the beds were comfortable.

Location was good. The staff were very helpful and friendly. The outdoor space within the hotel property was a nice surprise. Rooms were good.

Stayed in June 2022

The decor generally was very tired. Paint was chipping, bathrooms were a little grimy and the overall effect was of somewhere that was past its best. Our 'Superior' bedroom was really gloomy and bore little resemblance to the bright airy rooms depicted on the website. The room safe didn't work (even when we carried out the 'fix' proposed by reception) and the room phone was broken.

The location was great and the staff were helpful and friendly. The internal courtyard space was a great facility if you have small children (we didn't but there were a number of other guests who did) or have a large group travelling together - it provides a safe, enclosed environment for children to run about and a good communal space to meet and hang out. The bed was comfortable and our room was very quiet which was a bonus for such a central buzzy location.

Stayed in June 2022

room very dark small bathroom no lift to our room

courtyard

Stayed in June 2022

We asked for 2 connecting rooms (and booked 3 rms total) I rechecked this with the reservation dept 3 days prior to arrival and connecting rooms was approved. Upon arrival; no connecting rooms and the reaction of the staff ; they couldn't care less. At least 3 other guests were in the lobby to ask for a room change. Our 3rd room was not clean at 15h30 after waiting for an hour. The manager arrived and repeated; "too bad for you that you don't get what you asked for". I finally accepted 2 bottles of champagne, but no word of excuse came along. Had the staff been more cooperative, we could have found a solution and could have used the 3rd room as a triple, because there was a decent 3rd bed in that room. The staff doesn't seem to know the rooms - everyone new after the pandemic? Booking.com promised a free arrival transfer because of my genius level 2; impossible to book this.

Metro is almost in front of the hotel. The neighbourhood is clean, lively, 3 cafés next door and nearby the interesting sites of the Marais. Room are spacious, 1 bathroom very small but good, 2 bathrooms had these bath curtains that stick to your legs when you shower. They were clean though. Breakfast complete and well organized.

Stayed in May 2022

The rooms were smaller than expected. It turned out that there was no possibility to have a room with a walk-in shower for my parents (how's that for access for disabled clients?). When we arrived at the hotel at 15:00, it took 30mn for one room to be available, longer for the other.

The hotel is in the Marais close to (at least) two metro lines, lots of restaurants. The out-door area is great. The staff was very friendly. Excellent breakfast buffet.

Stayed in May 2022

it’s a little tired and could do with a bit of decorating

the location

Stayed in April 2022

Neither bar nor restaurant were open supposedly due to Covid, but all other restaurants in the area were open and hotel did offer breakfast but for 20 euros.

Comfy beds

Stayed in May 2022

shame the pool wasn't open

super location

Stayed in March 2022

The rooms were clean, the breakfast was good, the staff members were polite and the location was really good too

Stayed in March 2022