• Mountain view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bathtub
  • Daily housekeeping
You're eligible for a Genius discount at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)! To save at this property, all you have to do is sign in.

Located on the edge of the village, Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers the opportunity to sample French village life, with the center and its shops only a short walk away. Owners Françoise & Olivier Deffaugt take pride in welcoming guests to their charming family-run complex. The hotel has all the feel of a traditional Alpine chalet with its exposed timber and extensive use of bright pinewood. Combining authentic style with excellent modern comfort, Chalet-Hôtel Neige et Roc offers all the ingredients for an enjoyable and relaxing stay: refined traditional Savoyard cuisine, comfortable rooms each with a balcony offering views of the valley and mountains, leisure area with indoor swimming pool, sauna, steam room, hot tub, fitness room, beauty treatments and massages, a games room (table football, table tennis, pinball), billiard room, cozy bar and a large landscaped garden with heated swimming-pool, tennis courts and a children’s play area.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Grand Massif Expresse Ski Lift - 3,000 feet
The Originals Relais
Hotel chain/brand
The Originals Relais

Property Highlights

Located in the best-rated area in Samoëns, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
1 queen bed
or
2 twin beds
2 twin beds
and
1 full bed
1 queen bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.4
Location
9.2
Free WiFi
6.9
Low score for Samoëns
Select topics to read reviews:

See what guests loved the most:

  • Amit
    Israel Israel
    Courteous and helpful staff, the pools and tennis court, how close it is to the city center and attractions.
  • Nicholas
    United Kingdom United Kingdom
    Very helpful staff in recommending taxi david transfers to resort from Geneva (brilliant and lovely drivers) an dvery helpful in recommending best ski shop (xtreme glisses) as right by grand massif bubble. Rooms very comfortable. Just wish we...
  • A
    Anonymous
    Qatar Qatar
    Very close to town, great hotel facilities and lovely staff

Hotel area info

Restaurants
1 Restaurant On Site

  • Neige et Roc
    • Cuisine
      French • Local
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Spa
  • Family rooms
  • Free WiFi
  • Restaurant
  • Skiing
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Themed dinners
    Additional charge
  • Walking tours
  • Tennis equipment
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Ping-pong
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Waterslide
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French

House rules

Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
€ 30 per child, per night
3 - 12 years
Extra bed upon request
€ 30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa American Express Cash Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that pets are not allowed in the restaurant.

In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours.

Pets are allowed at the property, charges may apply 20€ per night per pet.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)

  • Room options at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) include:

    • Double
    • Triple
    • Twin
    • Suite
    • Family
    • Studio

  • Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) has 1 restaurant:

    • Neige et Roc

  • Yes, Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) is popular with guests booking family stays.

  • Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Fishing
    • Canoeing
    • Swimming pool
    • Spa lounge/Relaxation area
    • Locker rooms
    • Horseback riding
    • Walking tours
    • Head massage
    • Themed dinners
    • Spa facilities
    • Neck massage
    • Tennis equipment
    • Full-body massage
    • Steam room
    • Back massage
    • Hand massage
    • Foot massage
    • Fitness

  • Guests staying at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) on this page.

  • The prices at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) is from 3:00 PM, and check-out is until 10:00 AM.

  • Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) is 2,150 feet from the center of Samoëns. All distances are measured in straight lines. Actual travel distances may vary.