“The location and the interaction with the staff members.”

“The beds are extremely comfortable. The staff was very kind and helpful. The breakfast was amazing! So many things to choose from, and all of it was delicious. The bathroom was very clean and provided everything one might need, so that was great!”

“The front staff were wonderful and accommodating. They informed us of an impending transit strike and places in the city to avoid...... they also helped us to determine if our train was running back to Aachen. The room was spacious and the beds were comfortable. The hotel was in a good location to walk and catch the metro (if it had been running😔) but this was unavoidable and not the fault of the hotel obviously. The breakfast was average for my experience travelling in Europe. ” Read more

“The location was excellent right near the metro station and we loved the gardens. The staff was so kind to leave us champagne as we celebrated our honeymoon. I love that you drop your key at the front when you leave...a personal touch.”

“Everything was amazing from the minute we walked in! The staff was immediately fun and nice. They took bags up while we had lunch next door. The rooms were small, because it’s a cute old building, but so comfortable and clean! The bed was soooo comfy! Location was right across the street from the gardens👍” Read more

“Super nice and helpful staff. Right next to a metro station, clean room :) ”

“The beds were the most comfortable we slept in on our entire Europe trip. The rooms were spotless clean, very quaint as in Parisian standards ,would not recommend for a very large person or upgrade your room size ,but the hotel was impeccable”

“We booked 2 rooms and it was perfect for our family. The A/C was Magnifique. Very convenient location right at the train station. Express train to airport from the hotel. Staff was super helpful. The rooms are small, but they have done a great job managing the space. Bathroom was great. They even include a clothesline. The hotel security is good and the neighborhood was safe. Local restaurants were so good. We recommend Tom Hon Chinese for dinner and A Prat for croissants. Close to St. German with excellent restaurants and night life. Will definitely stay there again.” Read more

“Great location, near a beautiful garden, had many options to eat out around, never even needed a bike. The staff were very friendly and one of them even spoke my native language portuguese, so it was an unexpected bonus! Breakfast was delicious. Had a nice view of a garden from my window in the fifth floor.” Read more

“Excellent helpful staff, quiet room with beautiful view of the gardens, excellent value ”